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Hotel Phoenix

3.0 star property
Family-friendly hotel with a coffee shop and a restaurant

Choose dates to view prices

Photo gallery for Hotel Phoenix

Exterior
Terrace/patio
Reception
Staircase
Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub | Premium bedding, memory foam beds, minibar, in-room safe

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
10A Velikogoricka ulica, Velika Gorica, Zagrebacka zupanija, 10419
  • Place, Park Prirode Papuk
    ‪7 min drive‬
  • Place, Galzenica Gallery
    ‪7 min drive‬
  • Place, Supernova Zagreb - Buzin
    ‪14 min drive‬
  • Airport, Zagreb (ZAG)
    ‪9 min drive‬

Room options

View all photos for Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Single Room, 1 Twin Bed, Non Smoking, Housekeeping

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Housekeeping

Comfort Double or Twin Room, 1 Bedroom, Housekeeping | Premium bedding, memory foam beds, minibar, in-room safe

Comfort Double or Twin Room, 1 Bedroom, Housekeeping

  • 269 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

View all photos for Comfort Suite, 2 Bedrooms, Courtyard Area

Premium bedding, memory foam beds, minibar, in-room safe

Comfort Suite, 2 Bedrooms, Courtyard Area

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Double Room, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

Premium bedding, memory foam beds, minibar, in-room safe

Deluxe Suite, 2 Bedrooms, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Large Twin Trundle Beds and 2 Large Twin Beds

About the neighborhood

Velika Gorica

Hotel Phoenix places you within a 10-minute drive of Galzenica Gallery and Park Prirode Papuk. This 12-room, 3-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Park Prirode Papuk - 7 min drive - 3.8 miles
  • Galzenica Gallery - 7 min drive - 3.8 miles
  • Supernova Zagreb - Buzin - 14 min drive - 10.6 miles
  • Stari grad Lukavec - 15 min drive - 8.0 miles
  • Arena Zagreb - 20 min drive - 14.6 miles

Getting around

  • Velika Gorica Turopolje Station - 6 min drive
  • Zagreb Airport (ZAG) - 12 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Phoenix Restoran - ‬1 min walk
  • ‪Pizzeria Gracija - ‬6 min drive
  • ‪Pivnica Turopolje - ‬5 min drive
  • ‪Mon Ami - ‬4 min drive

About this property

Hotel Phoenix

Family-friendly hotel with a coffee shop and a restaurant
Guests of Hotel Phoenix enjoy access to free WiFi in public areas, a business center, and coffee in a common area. You'll find RV, bus, and truck parking. Staff members are on hand to provide dry cleaning/laundry services and luggage storage. Other amenities at this family-friendly hotel include an arcade/game room, a terrace, and laundry facilities.
Guests can expect free WiFi and 85-cm flat-screen TVs with digital channels. Memory foam beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include patios, sitting areas, and private yards.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • RV/bus/truck parking on site

Food and drink

  • Local cuisine breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 10 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Phoenix

Things to do

  • Arcade/game room
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Changing table
  • High chair
  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Thin carpet in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Mosquito nets
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 85-cm flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 16

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children stay free when using existing bedding
  • Rollaway/extra beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.80 per person, per night for adults; EUR 0.90 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately EUR 10 for adults and EUR 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: 10:00 AM
  • Minimum check-in age: 16
Driving? This property offers RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Parties and events are allowed on site.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Phoenix Velika Gorica
Phoenix Velika Gorica
Hotel Phoenix Hotel
Hotel Phoenix Velika Gorica
Hotel Phoenix Hotel Velika Gorica

Frequently asked questions

Is a free cancellation option available at Hotel Phoenix?

Hotel Phoenix provides free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do close to Hotel Phoenix?

This hotel is located in Velika Gorica, close to Park Prirode Papuk, Stari grad Lukavec, and Galzenica Gallery. You'll also find Andautonia Archaeological Park nearby.

Is parking available on site at Hotel Phoenix?

Yes, there is RV/bus/truck parking and bicycle parking available.

Does Hotel Phoenix feature a casino at the property?

No, Hotel Phoenix doesn't have a casino.

Is there an indoor pool at Hotel Phoenix?

No, there is no indoor pool at this hotel.

Is Hotel Phoenix a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and private dining.

Are there hot tubs at Hotel Phoenix?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Hotel Phoenix have a restaurant that serves breakfast?

Yes, Hotel Phoenix serves breakfast (local cuisine) for a surcharge each morning at Phoenix.

Does Hotel Phoenix allow pets to stay free of charge?

No, pets aren't allowed at Hotel Phoenix.

Are there connecting rooms at Hotel Phoenix?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

What is the closest airport to Hotel Phoenix?

The closest major airport to Hotel Phoenix is Zagreb Airport (ZAG), which is 5 mi away (12 minutes by car).

Are there rooms with balconies at Hotel Phoenix?

Yes, every guestroom at Hotel Phoenix comes with a patio with some featuring courtyard views.

Does Hotel Phoenix host weddings?

There are wedding services available at Hotel Phoenix if that's in your vacation plans.

Hotel Phoenix Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 22 out of 57 reviews
Rating 8 - Good. 18 out of 57 reviews
Rating 6 - Okay. 8 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 7 out of 57 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

sunit

Disliked: Amenities, property conditions & facilities
The room was sub standard. The place looked very outdated and scary
Stayed 1 night in Oct 2025

8/10 Good

Marko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was good
Stayed 2 nights in Oct 2025

6/10 Okay

david

Disliked: Cleanliness, property conditions & facilities
Someone before us had obviously thrown up in the bathroom and the maids just didn’t clean the toilets well. You could see it on the outside of the toilet bowl. The wifi was super weak. We ended up having to use data on our phones because we couldn’t maintain an internet connection using the Hotel’s WiFi. The grout between the tiles in the shower is dirty. The staff were friendly.
Stayed 1 night in Oct 2025

10/10 Excellent

Jaime

Stayed 1 night in Sep 2025

10/10 Excellent

Nikolett

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Quiet. Nice staff
Stayed 1 night in Jul 2025

8/10 Good

Josipa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff, 10 min to the airport. free parking, large rooms, food in the restaurant was great.
Stayed 1 night in Jul 2025

10/10 Excellent

Ivana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and food was phenomenal
Stayed 1 night in Jul 2025

8/10 Good

Mitchell

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The huge and delicious breakfast was a pleasant surprise! Unfortunately, the wifi was very weak - almost to the point of being unusable.
Stayed 1 night in May 2025

2/10 Terrible

Mario

Business traveler
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Staff rude and slow Bed not comfortable
Stayed 1 night in Sep 2024

8/10 Good

Holly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities
Nice small hotel near the airport, staff was very friendly and the room was perfect !
Stayed 1 night in Aug 2024

10/10 Excellent

Belkija

Stayed 1 night in Aug 2024

8/10 Good

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good but not great.

Arrived late from airport. Not a welcoming greeting from the security guard who could not even supply some water & ice in the heat. No English and no interest in using google translate to engage. However, rooms are immaculate as is the full property. With a/c and all amenities we needed for an over night. Main staff much more friendly and helpful but I’d still expect more. For example - When I asked for a taxi I was told to call an Uber. On balance, a good hotel if you are looking for somewhere simple and easy on your journey. Note - not as near to the airport as you think.
Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and comfortable. The restaurant was closed which was a problem as we arrived around dinner time.
Stayed 1 night in Jul 2024

10/10 Excellent

HYEWON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cost-effective accommodation

I arrived very late and checked out very early in the morning due to my flight schedule. Even though I did not have a chance to see any administrative personnel at the hotel, I had no problem getting into my room and checking out in the morning. The night guard was waiting for me to give me the room key, and I did not waste a second getting into my room. Communication was very fast and effective. It is a cost-effective choice to stay one night near Zagreb airport.
Stayed 1 night in Jun 2024

8/10 Good

Sutka

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was okay except that you said that you have a transport to airport but you didn’t have it I need to pay extra for taxi
Stayed 1 night in Jan 2024

10/10 Excellent

Ziro

Stayed 1 night in Oct 2023

8/10 Good

Søren

Stayed 1 night in Sep 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Ilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Rachel

Stayed 1 night in Aug 2023

10/10 Excellent

KSENIJA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Danijel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Amelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My family of five stayed one night in two rooms the evening before our flight. The rooms were clean. A small pull out was in both rooms to accommodate an extra guest. The concierge representative spoke perfect English, was very friendly and was eager to accommodate our requests. We arrived early and got our rooms a couple of hours before check in. The cleaning staff was friendly and accommodating. They have a small restaurant that was open for lunch only. The food looked great. We planned to eat dinner at the hotel but it was closed. Without a car, you have to travel by car, taxi, etc into town to get food, groceries, shopping, etc. as there is nothing around the hotel. It was an overall pleasant stay. Very comfortable. Would recommend to families with small children as well.

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for an overnight stop prior to going to the airport which is only 10-15 minutes away. Great air conditioning too. It was hot.
Stayed 1 night in Jul 2023