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Mercure Avignon Centre Palais des Papes

4.0 star property
Hotel with a 24-hour front desk, steps from Place de l'Horloge

Choose dates to view prices

Photo gallery for Mercure Avignon Centre Palais des Papes

In-room safe, individually furnished, desk, blackout drapes
Business center
Property grounds
In-room safe, individually furnished, desk, blackout drapes
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Room service
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

View in a map
1 Rue Jean Vilar, Avignon, Vaucluse, 84000
  • Place, Place de l'Horloge
    ‪2 min walk‬
  • Place, Avignon Cathedral
    ‪2 min walk‬
  • Place, Palais des Papes
    ‪3 min walk‬
  • Airport, Avignon (AVN-Caumont)
    ‪17 min drive‬

Room options

View all photos for Superior Room, 1 Double Bed with Sofa bed

In-room safe, individually furnished, desk, blackout drapes

Superior Room, 1 Double Bed with Sofa bed

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, individually furnished, desk, blackout drapes

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(9 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

In-room safe, individually furnished, desk, blackout drapes

Classic Room, 1 Double Bed

8.6 out of 10
Excellent
(18 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Avignon

Located in Avignon City Centre, Mercure Avignon Centre Palais des Papes is next to popular attractions like Place de l'Horloge and Palais des Papes. This 86-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a business center, and concierge services.

What's nearby

  • Rue de la Republique - 1 min walk - 0.1 miles
  • Place de l'Horloge - 2 min walk - 0.1 miles
  • Avignon Cathedral - 2 min walk - 0.1 miles
  • Palais des Papes - 3 min walk - 0.2 miles
  • Avignon Festival - 9 min walk - 0.5 miles

Getting around

  • Avignon Central Station - 12 min walk
  • Marseille - Provence Airport (MRS) - 59 min drive

Restaurants

  • ‪Café In and Off - ‬1 min walk
  • ‪L'Opéra Café - ‬1 min walk
  • ‪Le Cid Café - ‬2 min walk
  • ‪Restaurant La Mirande - ‬2 min walk
  • ‪Beer District Avignon - ‬3 min walk

About this property

Mercure Avignon Centre Palais des Papes

Hotel with a 24-hour front desk, steps from Place de l'Horloge
Guests of Mercure Avignon Centre Palais des Papes enjoy free WiFi in public areas, a business center, and a vending machine. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and luggage storage. This smoke-free hotel also has a gift shop.
42-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, hair dryers, and safes are also available. Change of towels is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 26.80 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; EUR 18 per person

Things to do

  • Art gallery
  • Bicycle tours
  • Designer stores

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1975
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per pet, per day
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Nearby parking fee: EUR 26.80 per night (164 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is permitted at Mercure Avignon Centre Palais des Papes.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Accor Avignon Cite Des Papes
Hotel Mercure Cité des Papes
Hotel Mercure Cité des Papes Avignon
Mercure Avignon Cite Des Papes Hotel Avignon
Mercure Cité des Papes
Mercure Avignon Centre Palais Papes Hotel
Mercure Palais Papes Hotel
Mercure Avignon Centre Palais Papes
Mercure Palais Papes
Mercure Avignon Centre Palais des Papes Hotel
Mercure Avignon Centre Palais des Papes Avignon
Mercure Avignon Centre Palais des Papes Hotel Avignon

Frequently asked questions

Is free cancellation available at Mercure Avignon Centre Palais des Papes?

Mercure Avignon Centre Palais des Papes provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What's there to see close to Mercure Avignon Centre Palais des Papes?

This hotel is situated in Avignon City Centre, just steps from Rue de la Republique and Avignon City Hall, and within a short walk of Place de l'Horloge. You'll also find Palais des Papes and Avignon Cathedral less than a mile away.

Is parking available on site at Mercure Avignon Centre Palais des Papes?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 26.80 per night (discounts available).

Does Mercure Avignon Centre Palais des Papes include a casino on the premises?

No, Mercure Avignon Centre Palais des Papes doesn't have a casino.

Is there an indoor pool at Mercure Avignon Centre Palais des Papes?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Mercure Avignon Centre Palais des Papes?

Couples staying at this hotel will appreciate amenities like designer stores plus some guestrooms include jetted bathtubs and memory foam mattresses.

Does Mercure Avignon Centre Palais des Papes have a hot tub?

No, but some guestrooms at this hotel feature jetted bathtubs.

Does Mercure Avignon Centre Palais des Papes feature a restaurant that includes a breakfast menu?

Mercure Avignon Centre Palais des Papes offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Mercure Avignon Centre Palais des Papes allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Avignon Centre Palais des Papes for a fee of EUR 15 per pet, per day.

Does Mercure Avignon Centre Palais des Papes have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Mercure Avignon Centre Palais des Papes?

The closest major airport to Mercure Avignon Centre Palais des Papes is Avignon (AVN-Caumont), which is 8.4 mi away (21 minutes by car). Another top airport is Nimes (FNI-Garons), which is around 23.1 mi away.

Are there rooms with balconies that I can book at Mercure Avignon Centre Palais des Papes?

No, at Mercure Avignon Centre Palais des Papes, there aren't any guestrooms that list a balcony.

Mercure Avignon Centre Palais des Papes Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 277 out of 701 reviews
Rating 8 - Good. 302 out of 701 reviews
Rating 6 - Okay. 78 out of 701 reviews
Rating 4 - Poor. 22 out of 701 reviews
Rating 2 - Terrible. 22 out of 701 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
The friendliest staff! Nothing is too much, and they are just marvellous. Bed: good bed, linen etc as at Mercure - the room looks as though it may be halfway through refurb Bath: good strong rain shower, separate toilet in a v small room which was unusual Breakfast: good continental range
Stayed 3 nights in Aug 2025

10/10 Excellent

Shuyu, Acton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility and great location.
Stayed 5 nights in Aug 2025

8/10 Good

Céline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Idéalement placé
Stayed 1 night in Aug 2025

10/10 Excellent

Radhika

Stayed 1 night in Aug 2025

10/10 Excellent

Cameron

Stayed 2 nights in Aug 2025

2/10 Terrible

Yvonne

Disliked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay, Kansas City

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the heart of the Palace of the Popes, near great dining by exploring side streets off the main thoroughfare, helpful staff. Good value for the money.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort

Good stay

The location is great, next to the Palais des Papes. However I was expecting something a little more upscale based on brand, location and price.
Stayed 1 night in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect hotel
Stayed 5 nights in Jul 2025

10/10 Excellent

Scott

Stayed 1 night in May 2025

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location right next to all the main attractions of Avignon which makes it super convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, friendly staff
Stayed 2 nights in Jun 2025

8/10 Good

Ksenia

Liked: Cleanliness, property conditions & facilities, room comfort
Location is perfect, need some upgrades specially carpet.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience

Great staff , friendly kind and welcoming. Very fast check in process. Great location
Stayed 1 night in Jun 2025

4/10 Poor

Roger

Traveled with group
Disliked: Staff & service
This hotel was in a marvelous location for the walking tours and self exploration of this lovely city. The front desk was distant and disconnected with us. We were told there was a waiting list to get laundry done making it impossible to get any done. The breakfast had all the usual things but none of it tasted quite right. Overall this property fails to deliver on what is expected at a 4 star hotel
Stayed 4 nights in Jun 2025

6/10 Okay

ANNE

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking was a nightmare. Trying to find your way through the public parking and then walking to the hotel with baggage was difficult for this older woman.
Stayed 1 night in May 2025

8/10 Good

Craig, Kallangur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, Great Breakfast, Convenient location
Stayed 3 nights in May 2025

10/10 Excellent

Billy L, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

6/10 Okay

Zoe

Traveled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
* please be aware there is no drop off outside the hotel unless you are in a taxi that is allowed to go into the pedestrian areas. The car park that is around the corner from the hotel is 1.90 and if your car is bigger the only car park is around 1.5 miles away. Then you have to take a taxi or shuttle bus. Bedrooms are ok, beds comfortable but pillows are very lumpy foam, hotel is very tired, hallway carpet stained, bedroom doors damaged. Just combined shampoo and shower gel. The location is the best thing about the hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Mauricio Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

ricky, middle village

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Avignon is dying. Not much restaurant But it’s located in between some sightseeing spots. Good to stay up to one to two nights only.
Stayed 3 nights in Mar 2025

8/10 Good

Jemmel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Great location , easy walk to all the historical sites
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

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