Mercure Avignon TGV Hotel et Spa

4.0 star property
Family-friendly hotel with a full-service spa, near Avignon Festival

Choose dates to view prices

Photo gallery for Mercure Avignon TGV Hotel et Spa

Seasonal outdoor pool, cabanas (surcharge), pool umbrellas
Classic Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, blackout drapes
Exterior
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
2 rue Mère Térésa, Avignon, Provence - Alpes - Cote d'Azur, 84000
  • Place, Parc de l'Abbaye Saint-Ruf
    ‪3 min drive‬
  • Place, Avignon Festival
    ‪5 min drive‬
  • Place, Palais des Papes
    ‪6 min drive‬
  • Airport, Avignon (AVN-Caumont)
    ‪14 min drive‬

Room options

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(26 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Twin Beds

Classic Room, Multiple Beds, Balcony

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Privilege, Room, 1 Double Bed

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 Double Bed

Junior Suite, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Double Bed with Sofa bed, Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About the neighborhood

Avignon

Located in Quartier Ouest, Mercure Avignon TGV Hotel et Spa is within a few miles (5 km) of popular sights such as Collection Lambert and Avignon Festival. This 4-star hotel welcomes guests with 113 rooms and conveniences like a full-service spa, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Parc de l'Abbaye Saint-Ruf - 3 min drive - 1.6 miles
  • Avignon Festival - 5 min drive - 2.2 miles
  • Pont Saint-Bénézet - 6 min drive - 2.6 miles
  • Palais des Papes - 6 min drive - 2.9 miles
  • Place de l'Horloge - 9 min drive - 2.4 miles

Getting around

  • Avignon TGV Station - 11 min walk
  • Avignon (AVN-Caumont) - 18 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪La Treille - ‬7 min drive
  • ‪Le Domus - ‬6 min drive
  • ‪L Assiette A Roulette - ‬5 min drive
  • ‪Le Patio - ‬4 min drive

About this property

Mercure Avignon TGV Hotel et Spa

Family-friendly hotel with a full-service spa, near Avignon Festival
Guests staying at Mercure Avignon TGV Hotel et Spa enjoy access to a full-service spa, a 24-hour gym, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include meeting rooms, conference space, and a business center.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include coffee makers, hair dryers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free secured self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LES GUSTAVES

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • In-room crib
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3,832 square feet of conference space
  • 8 meeting rooms
  • Business center
  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per stay
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.75 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free self parking, along with free RV, bus, and truck parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from May 15 to October 15.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Kyriad Avignon
Kyriad Avignon Courtine Gare
Kyriad Courtine Gare
Kyriad Courtine Gare Hotel
Kyriad Courtine Gare Hotel Avignon
Kyriad Avignon Courtine Gare Hotel
Kyriad Avignon Courtine Gare Tgv Hotel Avignon
Kyriad Avignon Courtine Gare
Mercure Avignon Gare TGV Hotel
Mercure Avignon Gare TGV Avignon
Mercure Avignon Gare TGV Hotel Avignon

Frequently asked questions

Are free cancellation options available at Mercure Avignon TGV Hotel et Spa?

Mercure Avignon TGV Hotel et Spa provides free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mercure Avignon TGV Hotel et Spa?

As of Jan 23, 2026, prices found for a 1-night stay for 2 adults at Mercure Avignon TGV Hotel et Spa on Feb 1, 2026 start from $113.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Mercure Avignon TGV Hotel et Spa?

This hotel is situated in Quartier Ouest, close to Palais des Papes, Avignon Festival, and Rue de la Republique. You'll also find Place de l'Horloge and Pont Saint-Bénézet within a short drive.

Is parking available on site at Mercure Avignon TGV Hotel et Spa?

Yes, secured self parking is offered for free at the hotel. Accessible parking, free RV/bus/truck parking, and electric car charging are also available.

Is a spa located at Mercure Avignon TGV Hotel et Spa?

There is a full-service spa available for guests to enjoy and services include couples treatments and massages.

Does Mercure Avignon TGV Hotel et Spa have a casino on the premises?

No, Mercure Avignon TGV Hotel et Spa doesn't have a casino.

Will I find an indoor pool at Mercure Avignon TGV Hotel et Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. The seasonal pool will be open from May 15 until October 15.

Is Mercure Avignon TGV Hotel et Spa a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Mercure Avignon TGV Hotel et Spa?

Yes, this hotel has a spa tub.

Does Mercure Avignon TGV Hotel et Spa have a restaurant with a breakfast menu?

Yes, Mercure Avignon TGV Hotel et Spa serves buffet breakfast for a surcharge each morning at LES GUSTAVES.

Will Mercure Avignon TGV Hotel et Spa allow pets to stay for free?

Although they can't stay for free, pets are welcome at Mercure Avignon TGV Hotel et Spa for a fee of EUR 15 per accommodation, per stay. The property also provides food and water bowls.

Does Mercure Avignon TGV Hotel et Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to Mercure Avignon TGV Hotel et Spa?

The closest major airport to Mercure Avignon TGV Hotel et Spa is Avignon (AVN-Caumont), which is 6.6 mi away (18 minutes by car). Another top airport is Nimes (FNI-Garons), which is around 21.4 mi away.

Are there rooms with balconies that I can book at Mercure Avignon TGV Hotel et Spa?

Yes, some guestrooms at Mercure Avignon TGV Hotel et Spa offer a balcony.

Mercure Avignon TGV Hotel et Spa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 312 out of 766 reviews
Rating 8 - Good. 297 out of 766 reviews
Rating 6 - Okay. 111 out of 766 reviews
Rating 4 - Poor. 31 out of 766 reviews
Rating 2 - Terrible. 15 out of 766 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

David

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel convent for the TGV
Stayed 1 night in Sep 2025

10/10 Excellent

Robert, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern, clean and safe, only convenient for Avignon TGV, nothing nearby, no restaurants, shops, sites or entertainment nearby. Suggest hotel offers a shuttle service between hotel and Avignon TGV.
Stayed 1 night in Sep 2025

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friend enjoy staff and a lovely hotel to stay in. Great easy parking so would definitely recommend this hotel when visiting Avignon when driving.
Stayed 1 night in Sep 2025

6/10 Okay

Donald

Liked: Cleanliness, staff & service
Lack of tea and coffee in room. Also whilst I appreciate we are in France maybe 1 or 2 English speaking TV channels could be considered. Your hotel is not alone all others stayed in only provided 1 at best and that being BBC. Restaurant menu limited
Stayed 2 nights in Aug 2025

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Traveled with partner
Liked: Amenities, property conditions & facilities
The bus to the old town is right on the front of the hotel, very convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

John, San Mateo

Stayed 1 night in Jun 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A pleasant surprise…cheerful staff, fun bar and dining area. We didn’t feel like going out for dinner, so enjoyed the entrecôte and swordfish, well prepared, at the hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Ashley

Traveled with partner
Liked: Staff & service, property conditions & facilities
Too far from the TGV to walk with luggage. Should have booked a town centre one. Travellers beware.
Stayed 1 night in May 2025

6/10 Okay

Nicole

Globe trotteur

Stayed 1 night in May 2025

10/10 Excellent

Alexander

Stayed 3 nights in Apr 2025

6/10 Okay

Pascale

Business traveler
Disliked: Cleanliness
Over all 4 star but toilet dirty not clean properly when we checked in also resturant Food quality very low poor frozen food charge expensive venison frozen dish chips also not home made also as soon as we ordered food within 3 minutes bring dish cold all frozen not fresh €29 venison chips €6 jonocci Italian cold frozen €16 very bad frozen service very poor
Stayed 3 nights in Mar 2025

10/10 Excellent

Jason

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel. 10 mins walk to the castle, if not less.
Stayed 2 nights in Dec 2024

8/10 Good

Tracy, Bismarck

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to the TGV.
Stayed 1 night in Feb 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alexis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family room with the bunk beds was great, very clean, very friendly reception at the hotel. On-site parking and located very close to city centre, so very accessible also. Great value for money and made our stay easy and relaxing.
Stayed 3 nights in Dec 2024

10/10 Excellent

JUNG MIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for one night so we can catch train early morning. Modern and clean hotel. No complaints

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a comfortable stay here and enjoyed using the spa area which is discounted for hotel guests. Staff were friendly and helpful. This is the perfect place to stay before an early morning TGV trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Surprising.

I really liked this hotel.It was comfortable, modern and clean. The downstairs area has been so well designed it is essentially one very large room but divided into reception, bar and restaurant. It was very inviting and the food was so good in the restaurant too. highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Edmond

Stayed 1 night in Sep 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to train station
Stayed 1 night in Sep 2024

10/10 Excellent

Yuanxin

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 1 night in Sep 2024