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Clarion Collection Hotel Bilan

3.5 out of 5.0

Recent guest reviews

We stayed at this hotel with my husband. We had a great stay. Superior room was very comfortable and clean. The atmosphere in the hotel was really cosy and the service was warm. The evening meal was superb and breakfast was also really good. We will definitely go back there!

The Clarion Bilan is a converted prison from the 19th century and the name “Bilan” means “axe used for beheading” ... The prison wall is more or less intact while the interior of the hotel is fully modern (thick walls and deep window openings will remind you of the previous use, though). Good location just outside the city centre, parking nearby (for free if you leave by 9am). Great breakfast and cosy rooms, even though many are small. Nice photographs and related information posted on the walls inside in order to give information about the original use of the building. Kids love it!

Well located hotel with charm and a lot of character. Easy and cheap to park the car. Very nice rooms but the window was not fully functional in my room. Food included in the price is below average standard and doesn´t offer the choice it used to do in the past.

Situated near the centre of town, fairly quiet, good parking, not too expensive. We brought our dog - not a problem. The hotel even gave him his own towel, dog shampoo and a little treat. The breakfast was very nice. Overall: Recommended

This hotel used to be the city prison in the 19th century. The basement has been turned into a museum where you can see how miserable was the prisoners life.. this is not for all.. the truth is skip the museum and enjoy the great hospitality of the hotel. Superior rooms will make your stay in Karlstad memorable. The hotel is in the city center and you can reach all the downtown attractions by simply walking Great breakfast will enable your day to start with the right foot

An enjoyable base for a short visit to Karlstad (the attractive town centre is just a few minutes walk away). The conversion from the old prison must be 25 years or so ago now, but all looks pretty fresh still. We found reception to be friendly, and it was easy to park (for SKR95, I think) in the 'prison yard'. Comfortable room, if on the small side. The evening buffet was remarkably good, and substantive - and the same high quality marked out the breakfast buffet too.

We stayed one night in this "prison" :-P. The hotel was years ago a prison and has a museum in the ground. The food was really goodv and we enjoyed the free dinner and free coffee. The room was ok and the location quite central. Next to the hotel is a free so you needn't to use the parking slots at the hotel. Unfortunatly the receptionist was really rude and unfriendly during the ckeckin.

Hotel building has its own charm because it has been a prison before. Our superior room was large enough, beds were nice and the bathroom was very spacious. Breakfast and evening meal were both very good. Location was awesome. Only thing that I missed in this hotel was the air-conditioning in the room. Now there was only a large fan. That's ok, but at summertime I would appreciate more the ac. But after all I would definitely stay here again.

I stayed here with my family for 2 days and it was just perfect. The hotel was clean and everything worked as it should. I booked the room online and it went without issue. It was great to learn that the payment booking included breakfast, sweets in the afternoon and dinner. Putting that in consideration, the price was good. I will definitely stay here again.

We have previously written a review already and have actually nothing to add a part from their choice of bread for breakfast. Their baker should supply them with a higher quality of bread. It was not crispy and at least the bread did not say "Good morning" to you. Due to a computer break-down I was not able to find my reservation. So, I called the 2 other Clarion hotels for assistance. They were very kind helping me, but they could not find any reservation in my name. Finally, I remembered the name of Bilan as we decided to stay again at the jailhouse hotel. I called them and everything was OK. Now, choosing a hotel chain unable to find your name in their 3 city hotels is rather strange. Their parking facilities are OK, also maintenance could be better. Hotel chains call it cost hunting by which they mean don`t bother about maintenance. Finally, the hotel industry is not an innovation leader (a part from cost hunting). We are driving a hybrid, and they do not offer any facility to fill up with electricity. In Norway there are currently 120.000 cars driven by electricity pluss a huge number of hybrid cars.

Karlbergsgatan 3 Karlstad

Hotel highlights

  • Free buffet breakfast on weekdays
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Clarion Collection Hotel Bilan places you within a 5-minute walk of Karlstad Cathedral and Town Hall. This 73-room, 3.5-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. It's in central Karlstad and also a short walk from Karlstad Congress Culture Centre and Ostra Bron.


Dining

Start your day off right with a free buffet breakfast, served on weekdays from 6:30 AM to 9:30 AM. Enjoy a leisurely bite to eat at the onsite restaurant, or have a drink at the bar/lounge.


Rooms

The 73 rooms have an array of amenities, including phones, ironing boards, and desks. 38-inch TVs are available for entertainment, and guests can stay connected with free WiFi. Hair dryers are also standard.


Property features

Clarion Collection Hotel Bilan offers a fitness center, a sauna, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and securing valuables. Additional amenities include a meeting room, coffee/tea in a common area, and a computer station.

Room options

Standard Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Standard Room, 1 Twin Bed, Non Smoking

Twin 1 | Sleeps 1

Superior Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 617 reviews