The main reason why one selects a hotel is the service. While the Melior is a nice hotel in a great location, the service is lacking. Reception is rarely manned (one day in five) and I found it impossible to contact them by phone, either by my phone or the internal landline. Apparently, Reservations do not work the weekends. To be uncontactable for nearly 30% of the time is unfathomable. This made checking in very hard.