Hotel Neptuno Playa & Spa

Property class: 4

Choose dates to view prices

Photo gallery for Hotel Neptuno Playa & Spa

A restaurant with a modern interior, large windows, and a view of palm trees and a street.
Property video
A modern architectural structure with a large, curved glass facade and a pool in the foreground.
A rooftop terrace with a hot tub, seating area, and a view of the beach.
A beach with striped beach huts and thatched umbrellas.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Platja del Cabanyal - Les Arenes
    ‪2 min walk‬
  • Place, Marina Real
    ‪2 min walk‬
  • Place, Malvarrosa Beach
    ‪18 min walk‬
  • Airport, Valencia (VLC)
    ‪24 min drive‬

Room options

Double Room, Sea View

9.0 out of 10
Wonderful
(12 reviews)
  • Beach view
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Sea View

  • Ocean view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed, Sea View family

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room Single Use

8.8 out of 10
Excellent
(5 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

8.8 out of 10
Excellent
(17 reviews)
  • 180 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Valencia

Located in El Cabanyal within a mile (2 km) of Malvarrosa Beach, Hotel Neptuno Playa & Spa is within 2 miles (3 km) of other popular sights such as Port of Valencia. This 4-star hotel has 48 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Valencia and also close to City of Arts and Sciences and Prince Felipe Museum of Sciences.

What's nearby

  • Platja del Cabanyal - Les Arenes - 2 min walk - 0.1 miles
  • Marina Real - 2 min walk - 0.1 miles
  • America's Cup Building - 2 min walk - 0.1 miles
  • Malvarrosa Beach - 18 min walk - 1.0 mile
  • Port of Valencia - 5 min drive - 1.3 miles

Getting around

  • Maritim-Serreria Station - 17 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 32 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪La Pepica - ‬1 min walk
  • ‪Mediterrània - ‬4 min walk
  • ‪Mala Bar - ‬4 min walk
  • ‪Terraza A Babor - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

Guests staying at Hotel Neptuno Playa & Spa enjoy access to a full-service spa, a gym, and a sauna. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and conference space.
Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height desk (23 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • Comprehensive food waste policy
  • Living plant wall
  • Local culture and ecosystem education
  • Locally sourced food prioritized
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged
  • Spa fee: EUR 15 per person per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Frequently asked questions

Are free cancellation options available at Hotel Neptuno Playa & Spa?

Hotel Neptuno Playa & Spa provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Neptuno Playa & Spa?

As of Nov 1, 2026, prices found for a 1-night stay for 2 adults at Hotel Neptuno Playa & Spa on Nov 8, 2026 start from $121, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Hotel Neptuno Playa & Spa?

This hotel is situated in El Cabanyal, just steps from Platja del Cabanyal - Les Arenes and America's Cup Building, and within a short walk of Marina Real. You'll also find Malvarrosa Beach and Port of Valencia within a short drive.

Will I be able to park at Hotel Neptuno Playa & Spa?

Yes, there is an electric car charging station available.

Is there a spa available at Hotel Neptuno Playa & Spa?

There is a full-service spa available for guests to enjoy and services include Thai massages and hot springs.

Does Hotel Neptuno Playa & Spa include a casino at the property?

No, Hotel Neptuno Playa & Spa doesn't have a casino.

Is there an indoor pool at Hotel Neptuno Playa & Spa?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Neptuno Playa & Spa?

This beachfront hotel offers many amenities for couples such as a beachfront restaurant and hot/mineral springs with some guestrooms featuring a private hot tub.

Are there hot tubs at Hotel Neptuno Playa & Spa?

No, but guests can enjoy hot/mineral springs at this hotel.

Does Hotel Neptuno Playa & Spa feature a restaurant that includes a breakfast menu?

Yes, Hotel Neptuno Playa & Spa serves buffet breakfast for a surcharge each morning at Restaurante Tridente.

Does Hotel Neptuno Playa & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neptuno Playa & Spa though service animals are welcome.

Are there connecting rooms at Hotel Neptuno Playa & Spa?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from Hotel Neptuno Playa & Spa?

The closest major airport to Hotel Neptuno Playa & Spa is Valencia Airport (VLC), which is 12.8 mi away (32 minutes by car).

Can I book a room with a balcony at Hotel Neptuno Playa & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean views.

Hotel Neptuno Playa & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 491 out of 1001 reviews
Rating 8 - Good. 388 out of 1001 reviews
Rating 6 - Okay. 81 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was wonderful and in a very good location. Beach access was great!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right on the beach! We had cruise next day, very good location for cruisers. Super friendly staff.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friemdly
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service, amenities
Nice location and service taxi
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Valencia and this was our 2nd stop. I enjoyed the location of the hotel and there would only be one that I would have cconsidered out of the entire strip. The hotel has a boutique feel to it and I had a great room. Place was convenient to all things.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were lovely, room and hotel clean
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
If you want to unwind and relax, Hotel Neptuno Playa & Spa is the best place to stay for a couple of days. La recepción y el desayuno were absolutely perfect! The atmosphere is incredibly peaceful, and the hotel has everything you need pour se ressourcer. A huge thank you to the personal tan amable who made us feel so welcome throughout our entire visit. We had a wonderful, stress-free time et nous le recommandons vivement !
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Would especially recommend the spa. Had two really nice back massages from Lin - thank you 😀
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff. They really should warn people on the edge of the hotel about the loud noise from the nightclub (until 6am!) but we were moved without fuss so appreciated that.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to beach and easy tram. To metro to get to city. Property is location adjacent to a beach club with club music at night. Ask for quiet room if desired.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room | Staff helpful and friendly | Beach viewbwas great.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location! Staff were fantastic. Very helpful & friendly. We were able to check in early on arrival and our three rooms were close together. Would definitely stay there again.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved EVERYTHING about this stay. The staff were so friendly and helpful the breakfast AMAZING abd again more incredible staff! But the gem is the spa and massage element - Lin is a genius and the Vichy spa and sauna was a BLAST. Crazy to stay anywhere else and lucky if you get a room! Lizzie
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Basic accommodations with a cool decor vibe .
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely and the staff were very friendly. The location was great too, right on the beach and central. You do have to pay extra to use the spa.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Clean room, right across from the beach, staff
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location if you’re looking to spend time at the beaches. Its a little bit of a commute if your heading in to the city or Old Town of Valencia. Food quality on the beach are also not great - tourist traps.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean hotel, nice room, nice roof deck, nice food and nice staff. Without a proper swimming pool I would rate as 3.5 stars.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and great hotel
Stayed 2 nights in Aug 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the inly thing was the breakfast was a little expensive and you had to pay extra to use the spa which I think should be included in the stay. Other than that it was lovely and clean with helpful staff.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great beach hotel with nice restaurant
Stayed 2 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot beat the location and rooms.
Stayed 8 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From arrival to the end our overnight stay the staff were brilliant, friendly and informative. Our room was lovely and there were some goodies left for us such as chocolates and complimentary soft drinks in the mini bar which is a really nice touch. We had a huge comfy bed and the bathroom had everything that you need especially if you’ve forgotten something. Toothbrushes, comb, hairdryer, wet razor kit and the other things like shampoo, soap and even some cologne and hand body cream. We only stayed the one night for a concert just across the way from the hotel so it was ideal for us. It’s also right next to the beach and a row of lovely restaurants and bars if you don’t want to eat in. We will definitely stay again when we want to be on the coast of Valencia.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025