Hotel Neptuno Playa & Spa

4.0 star property
Fun on the beach, near Port of Valencia

Choose dates to view prices

Photo gallery for Hotel Neptuno Playa & Spa

Breakfast, lunch, dinner served; beach views
Property video
Breakfast, lunch, dinner served; beach views
Beach/ocean view
Point of interest

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Paseo Neptuno 2, Valencia, Valencia, 46011
  • Place, Malvarrosa Beach
    ‪2 min walk‬
  • Place, Platja del Cabanyal - Les Arenes
    ‪2 min walk‬
  • Place, Port of Valencia
    ‪19 min walk‬
  • Airport, Valencia (VLC)
    ‪17 min drive‬

Room options

Double Room, Sea View

9.0 out of 10
Wonderful
(8 reviews)
  • 180 sq ft
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, Sea View

  • 506 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Family Suite, 1 Queen Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 506 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 Queen Bed with Sofa bed, Sea View

9.4 out of 10
Exceptional
(3 reviews)
  • 506 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Double Room Single Use

8.6 out of 10
Excellent
(4 reviews)
  • 180 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Double or Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Valencia

Located in El Cabanyal, Hotel Neptuno Playa & Spa is adjacent to Malvarrosa Beach with other popular attractions like Port of Valencia within a couple of miles (3 km). This 4-star hotel has 48 rooms and welcomes guests with a restaurant, a full-service spa, and free in-room WiFi. It's connected to the convention center in central Valencia and also close to Prince Felipe Museum of Sciences and City of Arts and Sciences.

What's nearby

  • Malvarrosa Beach - 2 min walk - 0.1 miles
  • Platja del Cabanyal - Les Arenes - 2 min walk - 0.1 miles
  • America's Cup Building - 2 min walk - 0.1 miles
  • Marina Real - 2 min walk - 0.1 miles
  • Port of Valencia - 19 min walk - 1.0 mile

Getting around

  • Maritim-Serreria Station - 18 min walk
  • Valencia Cabanyal Station - 19 min walk
  • Valencia Airport (VLC) - 26 min drive

Restaurants

  • ‪Marina Beach Club - ‬3 min walk
  • ‪La Pepica - ‬1 min walk
  • ‪Boa Beach - ‬3 min walk
  • ‪Restaurante El Coso - ‬2 min walk
  • ‪Tapas Bar - ‬3 min walk

About this property

Hotel Neptuno Playa & Spa

Fun on the beach, near Port of Valencia
Guests staying at Hotel Neptuno Playa & Spa enjoy access to a full-service spa, a gym, and a sauna. Offsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with concierge services, dry cleaning/laundry, and securing valuables. Other amenities at this beach hotel include free WiFi in public areas, meeting rooms, and conference space.
Plasma TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, slippers, and bathrobes. Other amenities include minibars, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include a sauna and a fitness center.

Children under 16 years old are not allowed in the fitness facility or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Thai massages and massages. The spa is equipped with a sauna and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (EUR 20 per day); discounts available
  • Street parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:30 AM for a fee: EUR 22 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Tridente

Things to do

  • Full-service spa
  • Gym
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 603 square feet of conference space
  • Meeting rooms

Outdoors

  • On the beach
  • Terrace

Full-service spa

  • Hot/mineral springs
  • Sauna
  • Spa open daily
  • Steam room
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Hardwood flooring in room
  • Low-height desk (23 inches high)
  • Low-height door lock
  • Raised toilet seat (19 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Mediterranean architecture
  • Reception hall
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

  • Spa fee: EUR 15 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Nearby parking fee: EUR 20 per day(492 ft away; open 24 hours)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers discounted parking nearby, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the hot springs.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Hotel Neptuno
Hotel Neptuno Valencia
Neptuno Hotel Valencia
Neptuno Hotel
Neptuno Valencia
Hotel Neptuno
Hotel Neptuno Playa Spa
Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel
Hotel Neptuno Playa & Spa Valencia
Hotel Neptuno Playa & Spa Hotel Valencia

Frequently asked questions

Are free cancellation options available at Hotel Neptuno Playa & Spa?

Hotel Neptuno Playa & Spa provides free cancellation on some room rates. To learn more, review the cancellation policy on Orbitz.

What can I see within easy reach of Hotel Neptuno Playa & Spa?

This hotel is situated in El Cabanyal, just steps from Malvarrosa Beach and America's Cup Building, and within a short walk of Platja del Cabanyal - Les Arenes. You'll also find Port of Valencia and Mestalla Stadium within a short drive.

Is there parking available at Hotel Neptuno Playa & Spa?

Yes, there is electric car charging available.

Is there a spa available at Hotel Neptuno Playa & Spa?

There is a full-service spa available for guests to enjoy and services include Thai massages and hot springs.

Does Hotel Neptuno Playa & Spa include a casino at the property?

No, Hotel Neptuno Playa & Spa doesn't have a casino.

Is there an indoor pool at Hotel Neptuno Playa & Spa?

No, there is no indoor pool at this hotel.

Is Hotel Neptuno Playa & Spa a good place to stay for couples?

This beachfront hotel offers plenty of amenities for couples including a bar, a beachfront restaurant, and a full-service spa.

Are there hot tubs at Hotel Neptuno Playa & Spa?

Yes, this hotel offers private spa tubs in some guestrooms.

Does Hotel Neptuno Playa & Spa feature a restaurant that includes a breakfast menu?

Yes, Hotel Neptuno Playa & Spa serves buffet breakfast for a surcharge each morning at Restaurante Tridente.

Does Hotel Neptuno Playa & Spa allow pets to stay free of charge?

No, pets aren't allowed at Hotel Neptuno Playa & Spa though service animals are welcome.

Does Hotel Neptuno Playa & Spa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel Neptuno Playa & Spa?

The closest major airport to Hotel Neptuno Playa & Spa is Valencia Airport (VLC), which is 12.7 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Hotel Neptuno Playa & Spa?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean views.

Reviews

Hotel Neptuno Playa & Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 440 out of 920 reviews
Rating 8 - Good. 367 out of 920 reviews
Rating 6 - Okay. 76 out of 920 reviews
Rating 4 - Poor. 24 out of 920 reviews
Rating 2 - Terrible. 13 out of 920 reviews

Reviews

8/10 Good

Antonio Washington, Jurupa Valley

Stayed 2 nights in Aug 2025

10/10 Excellent

Nada Hamza

Stayed 6 nights in Aug 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service had very limited options for food
Stayed 1 night in Aug 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

sumanta

Stayed 2 nights in Jul 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Right on the beach where there were plenty of lovely restaurants and very close to the tram station. Staff were very friendly and accommodating. The most beautiful spot to watch the sunrise
Morning Sunrise from my bed!
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very nice and helped with any issues we had.
Stayed 4 nights in Jun 2025

10/10 Excellent

Sarah

Stayed 1 night in Jul 2025

2/10 Terrible

Laila

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is located right across an incredibly loud club that stops playing music at 4 am. After sleepless nights and several complaints to the staff, all I received were foam earplugs and a disrespectful smirk. Don't book this place if you want to sleep at night -- definitely a shame since the interior is nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tulsi

Stayed 3 nights in Jun 2025

8/10 Good

Rodrigo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice entrance and service during check in and check out. Everything went ok. Beds look ok.
Stayed 1 night in Jun 2025

8/10 Good

Darron

Stayed 4 nights in Jun 2025

10/10 Excellent

Florian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Directly on the beach and next to loads of dining options
Stayed 3 nights in Jun 2025

10/10 Excellent

Julius

Stayed 2 nights in May 2025

8/10 Good

Minsu

Stayed 3 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Jagtar

Stayed 1 night in May 2025

2/10 Terrible

Piara

Stayed 1 night in May 2025

4/10 Poor

Jagtar

Stayed 1 night in Apr 2025

4/10 Poor

Rainer

Disliked: Staff & service

Not really what I was expecring

Not very impressed, breakfast very bad with old products, room stinking because they are baking eggs with exhaust… and the eggs horrible…
Stayed 7 nights in Apr 2025

6/10 Okay

piara

Stayed 1 night in Apr 2025

8/10 Good

Sherril

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Choose your room with care. Music and then people going home and roaming around. Otherwise lovely stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jose Antonio

Stayed 1 night in Apr 2025

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, on the beach
Stayed 1 night in Mar 2025

10/10 Excellent

Wilbur

Stayed 2 nights in Feb 2025