Hospes Palau de la Mar5.0 out of 5.0
Recent guest reviews
The location of this property was its best feature. Perfect for shopping or getting to the park and taking a walk. The staff was extremely helpful - though I was unable to check in early and had to wait for a bit. They had an indoor pool, steam, and sauna with separate men's and women's locker rooms and a gym area. The spa was great and offered a great deal at check-in. The staff (even the overnight staff) was very helpful and attentive. The rooms were spacious and had a fun view of what Valencia really is (clothes hanging to dry in neighboring apts and other real-life views). The rooms were also very clean - consistent service the entire time!
We spent 5 nights here on our visit to Valencia. I thought the location was very good, just a short walk from the old town. There is a bus stop outside the hotel which will take you to the beach. With respect to the hotel itself, the rooms are a decent size and modern. The breakfast is very good with a good selection available. The staff were friendly and helped with taxi bookings etc Overall, a nice but unspectacular stay!
We arrived early and checked in to leave our bags and were told our room was not ready - expected as it was 11am, however we returned at 4.15pm and were given the key to find the housekeeper still cleaning it! We returned to reception and after being passed between 4 different people were told it would be another 15minutes (no apology), we said we would wait in the bar - we were then offered drinks which we accepted, however they never arrived! Half an hour later we were told our room was ready - we returned to the room to find it was made up as a twin, not a double as requested. When we requested it be remade as a double bed the concierge looked unimpressed, however this was then done. Some of the staff (lady who first checked us in on particular) were lovely, others not so much and not very helpful. Nice room, but impractical shower over bath design (wide ledge around bath and curve of bath) means that you could not stand under the shower - but needed to hold the shower head to wash hair etc. Fantastic location in easy walking distance of main centre, breakfast was lovely with plenty of choice.
One of the most relaxed hotels I have ever been too .So I even booked in for an extra night . The ambience was just what I needed The garden area in the terrace. was perfect . It allows you to chill out. The plants ,lime trees and herbs growing in well manicured plots .added to the ambience. As a solo traveler .it was the perfect place to stay .. my room was spacious.,with a beautiful long window that looked out at the terrace. The breakfast well balanced. If a bit cold for my Irish paltte. .Thanks to the staff, they were very helpful .esp LUIZ. ( I think that is how it was spelt ..) He had checked me in very late on my arrival. And checked in on me next day to make sure I was OK . . Made me feel very welcome .So I will be back ,and definitely recommend to my clients and friends . Thank you . MC.
The hotel, if ever a palace, was a very minor one; more like a bourgeois house. It is also quite far from the mar/sea. It probably was a nice boutique hotel (NOT 5 stars) once but the rooms were a bit tired. The walls are thin we could hear the neighbors sneeze, and as we were near the lift we could hear all the comings and goings and the street traffic noise from the wide boulevard the hotel fronts is very constant and loud, despite double-glazed windows. The staff tried to accommodate but seemed to lack training. I urge the management to stay at a real 5-star hotel such as Georges V in Paris and experience what it really means to operate and offer the level of service of a "palace."
We really liked this hotel. They left a nice bottle of wine and goodies for us in our room when we arrived. The bed was comfortable and the rooms were a good size. Breakfast has a good selection and we got free espressos and capuchinos at the bar. Our room had a view towards a terrace but it was so well decorated we really enjoyed it.
We spent 3 nights here in May for our wedding anniversary. At first we were allocated a room on the ground floor overlooking the garden which seemed rather dark and we prefer to be on a higher floor. We asked to be shown another room and this was not a problem and we were then shown a room on the 3rd floor which was much nicer and lighter. Half-way through unpacking we received a phone call to say that the room was only available for 2 nights (due to the floor being resurfaced) and we would have to move to another room for our last night. We did not want to do this so were shown two other rooms and we chose room 101. In way of apology, we were given a bottle of wine. Apart from this initial hiccup, the rest of our stay was really good. Staff are efficient and friendly, rooms are nice and there is a lovely courtyard garden which is nice to relax in. We did not use the pool or spa as we were too busy enjoying the sights of Valencia. We had breakfast on the first morning but at 20 euros each, it is quite expensive unless you want a huge breakfast (there was lots of choice) so we opted to go to Panaria, a small bakery/cafe a few minutes walk as we really just wanted a croissant and coffee, not a huge breakfast. The hotels location is very good and we walked everywhere. If we return to Valencia we would definitely stay here again. In fact a friend is coming to Valencia in September and we have recommended the hotel to her.
First visit to Valencia and we had a wonderful time. The hotel was excellent, sparklingly clean, very comfortable, delicious breakfast and dinner, excellent service and the friendliest staff we have ever experienced.Hotel is in a great part of the city and close to the centre, on the bus routes and very close to Turia gardens. Can't wait to go back!
This is a very nice hotel with perfect location(close to the centre but far enough to be away from the crowds and noise), minimalistic decoration, very friendly, helpful and knowledgeable front desk personnel. I would advise it to all Valencia visitors and plan to be back. The only drawback was the room that I stayed in, 410, the room itself doesn't have windows, when you open a wooden sliding door you enter the bathroom section and there the windows are, thus the room itself is like a box. Infact, that room shouldn't be sold to anybody at all as a Hospes Chain room. This is the only point that I have problems with but it is an important problem.
I loved this lovely, peaceful little gem. The staff was really nice and helpful. People at the desk was very helpful. I especially enjoyed Ivan and Patricia in the restaurant which was very good. Spa service was very enjoyable. Viva Valencia!
Located in Eixample within a short walk of Plaza del Ayuntamiento, Hospes Palau de la Mar is within a mile (2 km) of other popular sights such as Silk Exchange. This 5-star hotel has 66 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Located in central Valencia, the hotel is also near Central Market and Serranos Towers.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.
Hospes Palau de la Mar's 66 rooms are air-conditioned and provide minibars, free newspapers, and safes. Guests can expect to find free WiFi and satellite TV. Bathrooms offer hair dryers and free toiletries, and beds sport pillow menus. In-room massages are available, and other amenities include ironing boards and desks.
Hospes Palau de la Mar features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 25.95 per day, or you can take advantage of the airport shuttle for EUR 75 per vehicle roundtrip. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1147 reviews