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Hospes Palau de la Mar

5.0 out of 5.0

Recent guest reviews

Exceeded my expectation, well staffed with very good manners and stander of service. First night my lady and I ate i a hotel restraunte . This also was of a high standard served by Roberto who clearly knew how to please, I must say later on served me Finn and tonic in the bar and he was one of a few people these days who knew how to serve a G/ T. I will stay at this very good hotel again, the only falling was warm plates at breakfast.

I've stayed at a lot of hotels in Spain and this was probably the nicest yet. I'm not at all a fan of typical European hotels as they are so spartan, loud, and usually have uncomfortable beds and pillows. So typically when we travel in Spain on vacation we try to choose either Holiday Inn Expresses or Paradores. HIX's because they are standard, quiet rooms with decent beds and free breakfast, and Paradores because they are historical, unique, and upscale but reasonably priced. But now that we've found this Hospes brand, we are hooked. Yes its expensive, but we have a lot of SPG points and we were so pleasantly surprised with this hotel that we're looking forward to trying another Hospes property. So just to name a few positives of this property: the bed and pillows were outstanding, the room was huge and very well maintained, the bathroom was also very large and the shower was excellent, the staff was super friendly and helpful, the room was very quiet (big surprise for a Spanish hotel), and we particularly enjoyed the gym in the basement that has a huge (at least 50' long) Jacuzzi/Turkish bath and a great steam room. An outstanding hotel overall, and we definitely hope to return.

Stayed here in superior room. Nice room with good facilities. Breakfast, though, is very poor. Vast quantity of good and selection but all the hot breakfasts seem tepid, bland and overcooked. Fruit is tasteless as are other offerings. We ate just down the road where food cooked to order. Handy for turio walk to Bioparc and Oceanographic but we probably wouldn't use Hospes again. Very disappointed.

We stayed here in October. The hotel is lovely and feels like a small boutique hotel. Although it is not right in the shopping district, we were able to walk everywhere and it is walking distance to all the restaurants . First, we were given a room on the first floor facing the courtyard. Here, we could hear and see people coming and going past our room at all times and it was a bit bright from the lights in the courtyard. So we asked for a room change. Although they could not accommodate our request the first night, they did change our room for our second night, taking us to see several other rooms, so that we would be satisfied. Our second room was on one of the higher floors and much more private. Both of our rooms had a tub and a separate shower in the bathroom. I did however find both the rooms we stayed in to be a bit dark. The first room was facing the courtyard, and our second one had a closed in balcony. The staff were very lovely, eager to please and made good restaurant recommendations. I cannot comment on the spa as we did not have a chance to visit it or use it. Would stay here again but I recommend requesting a room on one of the higher floors.

We prebooked this hotel on line and got a good room rate considering it is a five star. We were met from our taxi by a charming concierge who was engaging but not invasive and the friendly reception staff were efficient in checking us in and helpful in giving us a map and general guidance on what to see and how to get there. We received a few freebies, as in free valet parking, a €20 discount for the spa, free Wifi and a complimentary drink. The room was very comfortable with a generously designed washand basin and toilet with shower room. The bed was comfy and the room maid very helpful and attentive. The Spa facility looked great as did the outside space but we were not there long enough to enjoy it. Our two night stay was fabulous and the staff all very friendly and helpful especially on our leaving day as it was just after the taxi drivers strike so they allayed any concerns we might had had about getting to the train station. We ate in the hotel restaurant and gave reviews separately in a very positive way.

This hotel is brilliant, the location is super in the centre of the city walking distance to all the shops and a lot of bars. The rooms are beautiful and clean the toiletries were well stocked. Towels and dressing gowns were soft. The staff were super friendly, we had a complimentary bottle of wine on arrival. The spa is lovely just what you want not too much. Overall a fantastic hotel in a great location.

Whether the hotel really lives up to its 5-star rating may be debatable but there was nothing wrong with our stay as such so it seems somewhat churlish to mark it down. The location is quite good: on a fairly major but not overly busy street within 10 minutes’ walk of the southern part of the old town; Colón metro station and all major attractions can easily be reached on foot. The staff made our stay enjoyable, in particular the most personable guest relations manager, Laurentiu. We were lucky to be upgraded to a quiet deluxe room looking out over the courtyard terrace – and had a most comfortable bed (unlike some other reviewers)! The room as such was nice but nothing special (we are not great lovers of the modern, fashionable minimalist style) and, yes, we, too, found the security light slightly annoying…The bathroom was spacious and had a shower cubicle in addition to the bath tub; toiletries were very good. I believe that ‘standard’ rooms are on the small side. Breakfast was excellent – as one would expect in a hotel of this category (but I think this is the first 5-star hotel I have stayed at in Spain that does not offer cava in the morning). It was served in the highly-rated Ampar Restaurant, on whose pleasant outdoor terrace we enjoyed an afternoon glass of nice wine with the complimentary drinks voucher we received on arrival. The weather was too inclement to use the courtyard-cum-garden terrace at the rear, where the small gym and spa are also located. We had a quick look inside but had no opportunity to use either; however, they must count as an asset in a city-hotel. All in all, a very pleasant hotel with helpful, always-smiling staff!

The hotel is very close to the historic part of the city and next to the shopping district. Short walk to the Mestalla stadium. Very comfortable room. Staff are very pleasant and helpful. Excellent breakfast. The room would benefit by having more sockets to charge phones or iPads. The swimming pool is the smallest swimming pool that I’ve ever seen however it is clean and comfortable. I will return the next time I’m in Valencia.

Normally I would give a hotel like this a 4 rating, but this hotel was not like the other 5 star hotels I have stayed at in the past, or even within Valencia. 3 stars is based on the BED, I cannot stress how bad the bed was, the bed was box spring, sunk in when you sat on it and this very special bed resulted in very very very disappointing sleep quality. Well considering I had no sleep on it....just tossing and turning, just terrible. The mattress was horrible because you would feel every and any slight movements. I don't expect this from a 5 star hotel at all, and honestly no other good things about the hotel could make up for the terrible mattress, I would not recommend this hotel to anyone who has a good bed at home. When we checked in we requested one bed versus the twin beds, but we initially got twin beds, but the hotel staff was very accommodating and gave us a room with one bed. Honestly, it might have been better sleep with 2 twin beds. The place was very nice, the restaurant was good, dessert was sooo good. Staff was helpful and very nice, location was good. The room was well kept and clean, but more of a 4 star room, not a 5, there were other minor things that could have been updated, but very minor things. We later went to stay at the resort (Hotel Balneario Las Arenas) for one night and that was 100% a 5 star, but also cost way more. If I could change anything about my trip to Valencia, it would be this hotel, I would have booked somewhere else for those first few night (not the resort) that one was too expensive for all those nights. When I remember Valencia, I remember the bed I had to sleep on, I may be dramatic, but I love my sleep. Overall great city to visit though :) I would give this place a 4 stars if it wasn't for the bed and overall sleep quality. And there is a smell in the hallway during certain times of the day.. cannot remember what floor we stayed on.

This hotel is fine but definitely does not justify its 5* status. The room was comfortable but we had a room out in the back/terrace area which felt separated from the main part of the hotel. The room also had an annoying bright light directly outside it that came into the room all night and we were told it was an “emergency light” and could not be switched off! Annoying for a pregnant lady already suffering with sleep! The gym was also poorly equipped and the treadmill (1 of 3 machines) did not seem to work when I visited. The spa is small although admittedly a nice added extra. The location is ok but a good 10-15 min walk from the main old town area so not amazing. All in all nothing special about this place and we came away feeling short changed as we had paid more than we would have needed to for other 4* options which would likely have been better quality overall and also closer to the old town area.

Avenida de Navarro Reverter, 14 Valencia Valencia

Hotel highlights

  • Walking distance to Plaza del Ayuntamiento
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa

Located in Eixample within a short walk of Plaza del Ayuntamiento, Hospes Palau de la Mar is within a mile (2 km) of other popular sights such as Silk Exchange. This 5-star hotel has 66 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Located in central Valencia, the hotel is also near Central Market and Serranos Towers.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee on weekdays from 7 AM to 10:30 AM and on weekends from 8 AM to 11 AM.


Rooms

Hospes Palau de la Mar's 66 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and satellite TV. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and desks are also available.


Property features

Hospes Palau de la Mar features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 26.00 per day, or you can take advantage of the shuttle from the hotel to the airport for EUR 75 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.

Room options

Deluxe Room

Full 1 | Sleeps 2

Junior Suite

King 1 | Twin 2 | Sleeps 2

Superior Room

Queen 1 | Twin 2 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

83% of guests recommend this hotel

Total of 1292 reviews