Hospes Palau de la Mar5.0 out of 5.0
Recent guest reviews
The hotel is so close to Excellent, it's just let down by the small pool (think long bath tub), and lame fitness studio. The location is perfect for the town centre, without being around the noise and crowds. The park is over the road, and the beach is easily accessible. Service is good, always with a smile, and the maid who does the turn down in thr evening is the best. The rooms are functional and clean, easy to relax in after a day sightseeing. Breakfast was excellent, and should meet most peoples needs. The wifi is good throughout the hotel. And drinks at the bar are reasonably priced. All in all a very good hotel which others 5 star hotels could definitely learn from. I'll happily recommend the hotel, and will stay again.
So I stayed at this hotel in June and it was very busy in Valencia as it was their Pride parade. The hotel was lovely however the room I had was a very weird shape. The toilet was near the door and the shower near the bed. A long skinny hall got u from the toilet and door to the bedroom/ shower. Also the toilet room was small and had a toilet and bidet so it was rather a awkward to get inside. The room was quiet with no noise. As a single solo traveller I love an extra "lock" this had a digital button for do not disturb. I didn't put much hope in that but generally felt safe in this hotel due to location and clientele. The building is beautiful and modern and chic.
It was hard to assign a rating to this hotel because there were just about an equal number of "goods" to "bads". On check-in, both receptionists were cool and disinterested. Some of the other reception staff, though, were friendly and helpful (all of the concierge gentlemen were great and the lady who did the evening turn-down service was wonderful). Our room was extremely small and narrow and had a bathroom "situation" (a glass wall, a see-through curtain, and overlooking neighbors) that made us uncomfortable. However, when we talked to the staff about our concerns, they immediately offered to change our room. The staff made a big fuss about cold water being delivered to our room every afternoon. That was a nice feature, but no one told us we would be charged 4 euro per bottle (of course, it was absolutely our fault for not asking about the charge, but there should have been a notice somewhere on the bottle or desk where it was placed to let you know this was not a free service). I'm afraid the hotel just wasn't a good fit for us.
This is a good up-spec hotel in a great location in Valencia. It's a short walk from Colon Metro stop which comes direct from the airport (lines 3 & 5, 8.80Euros for 2 people, buy your ticket from the machines on the platform not the office in the airport). Arrival at the hotel was friendly and the room was modern, bright with some nice touches (2 showers, very good in house toiletries, good air-con). The spa is a real plus. Lovely to come back and sit in the massive Jacuzzi, have a steam and get the dirt of the city off you. The hotel is just a step away from the Turia, close to the old city and a short walk from the Russafa (this is well worth a visit to eat, some good food, lovely sights and much cheaper then eating in the hotel). We had breakfast in the Mercat de Colon. This is a 5 minute walk away with a couple of lovely cafes where you get authentic Valencian breakfast with the locals for 5.00Euros. The tricky bits with the hotel were: The water pressure and variable temperature of the showers, is it acceptable in a 5* hotel to constantly go from very hot to cold whilst showering still? The room we had was noisy. Not from the gardens (which are lovely) but from being too close to the lift lobby (at night guests who had had a drink would come up in the lift and chat loudly) and the floor linen cupboard (where they fill it up early in the morning...loudly). There were some used tissues on the floor by the bed and (apart from the turn down lady, who was very friendly) staff were detached and didn't seem to have local knowledge. Overall good with a few niggles.
I spend about a week at this lovely hotel. The location is great, close to shopping on Colon Street, close to the old town, as well as being close to a wide variety of great restaurants. The staff are all extremely friendly and helpful. They'e genuinely seeking to make their customer's comfortable and happy during their stay. When I first checked in I was given a room with a very awkward layout. The bathroom was too small and I was just overall not happy with the room. So I spoke to the reception and they quickly accommodated changing me to a different room. The second room was definitely better, however, I just expected nicer, larger, and more comfortable rooms for a 5-star hotel. Lastly, besides the small rooms, the reason I'm giving this hotel 4-stars rather than 5 is because I expected better amenities from a 5-star hotel. The gym/work area isn't something you can really workout in you also can't expect to take a swim in the "pool". Having that said, I would still stay again at this hotel. When compared to other hotels in the area it definitely surpasses most of them when it comes to convenience, quality, and service.
My partner and I spent a few days in Valencia. I was looking for a place near my aunt who lives there 1/2 of the year. She has seen this property and, from the outside and location, she recommended. Wow! She was so right!! We loved Palau de la Mar. An elegant and clean Boutique hotel. The staff were very friendly and helpful. The room was very spacious and clean. I definitely recommend this hotel!!
We are Japanese living in UK and normally do not write a review, but please allow us to do it because Mr Olver, an hotel man for this hotel, is Exceptional. We have been to Spain for sightseeing early last May, and then, some robber broke our car window on our way from Barcelona to this hotel. Thus, we were forced to stay in Valencia longer and wait for the window repair in order to drive back to UK. An assistant company for my insurance suggested us to remain in Valencia until next week due to the repar parts delivery, but I had to go back to UK within the week in order to get back to work next Monday. When we shared our urgent situation with Mr Oliver, he kindly searched and found a car dealer arund the area who had repair parts and could complete the repair work by Saturday morning, and then connected us to the dealer. It was really helpful to us because we cannot speak Spanish and also we are not familiar with the area. We have never met such an kind hotel man!! Not only hIm but also all the staff for the hotel are nice, and the hotel is modern and comfortable. If we have a chane to visit Valencia again, we definitely stay here again and say thank you to them especially to Mr Oliver directly.
We stayed here while visiting Valencia in May '17. The one thing that does this hotel great justice is its location. It is situated between the Old Town and the City of Arts & Sciences. The close walking distance to both makes it a desirable place to stay. The hotel itself is fine. The rooms are rather small and the lounge rather bland. The staff were very friendly. It lacked a few services that could have easily escalated the rating. In particular, if you need a US-EU converter you have to put a 10 euro cash deposit down. This seems rather odd for a hotel of this caliber. The hotel does offer turn-down service - which is always nice. We also used the spa which was reasonably priced, but the massages we received were not the best. If you go expecting the photos to live up to the expectations you will be disappointed, but go in anticipating a clean, nice hotel in a great location you'll be happy.
Hotel very comfortable and clean and in an excellent location, walking distance from city centre, Staff were friendly. Only there for 2 days, so didn't matter but room was quite small. Overall would recommend.
The hotel is located in an attractive building in a good location. The renovation of the building feels extremely dated - not so much in terms of maintenance (though there are a few issues with that too) but in terms of aesthetic. It's all a bit Philippe Starck-y chill-out loungey somewhere circa 2002. There has been an attempt to create a sophisticated urban vibe on the cheap. As I say, perfectly Ok, but not at the premium prices they want to charge. Our room was large but a little sterile. Breakfast was pretty basic and the dining room was not really big enough to cater for all the guests so people were obliged to wait for tables. The spa feels a bit sad, to be honest - though i guess it is a nice touch in an urban hotel. Staff were friendly but - probably due to management trying to trim costs - we returned to our room at 2.30pm and it was still not serviced. All in all the place just falls short.
- Walking distance to Plaza del Ayuntamiento
- Free WiFi in rooms and public areas
- Onsite dining
Located in Eixample within a short walk of Plaza del Ayuntamiento, Hospes Palau de la Mar is within a mile (2 km) of other popular sights such as Silk Exchange. This 5-star hotel has 66 guestrooms and offers conveniences like a restaurant, a full-service spa, and an indoor pool. Located in central Valencia, the hotel is also near Central Market and Serranos Towers.
This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, breakfast is available for a fee.
Hospes Palau de la Mar's 66 rooms are air-conditioned and provide minibars, coffee makers, and free newspapers. Guests can expect to find free WiFi and satellite TV. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Free bottled water, safes, and desks are also available.
Hospes Palau de la Mar features a full-service spa, an indoor pool, and a fitness center. If you drive, self parking is EUR 26.00 per day, or you can take advantage of the shuttle from the hotel to the airport for EUR 75 per vehicle. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
83% of guests recommend this hotelTotal of 1173 reviews