FerienArt Resort & Spa5.0 out of 5.0
Recent guest reviews
We stayed in mid summer. We loved using the pool area after a day's walking. Spacious and quiet, pleasant atmosphere. Helpful staff. Lovely room with views of the mountains. Internet worked well in our room. The bubbles didn;t work in the jacuzzi but never mind. The hotel gave us a citizen pass with free rides on the cable cars - which we didn;t expect and saved us some cash. We really enjoyed our stay and will come back. It is a little difficult finding a convivial place to eat in the the evenings. the restaurant attached to this hotel was dull and we would not recommend.
Fantastic hotel Second time we come and discover Saas Fee. Beautiful ski resort high in the mountains. Great rooms Quiet rooms Great spa Great breakfast Good food Great personnel Close to center Thank you for nice stay What else ?
Just enjoyed 2 nights ski weekend. Our reception was very welcoming; drinks by a log fire and plenty of sofa seats & cushions to sink into. Glad we chose half board as 30cm of snow decided to fall on our 2 days & we stayed in for dinner. Good atmosphere in the restaurant, piano music & staff were lovely making a special effort with rose petals as it was my birthday. Thank you so much to the hotel, for our gorgeous room : (162 suite). An attic open space with log fire at the foot of the bed & next to the bath tub in the room , waking up to stunning views of the mountains all round. As the snow was too heavy for the slopes to open, we were so grateful for this room, and the fabulous pool / spa to relax in. Loved everything, comfort, ambience and service .
I was there for a 10 year reunion and had great fun; the hotel is well located and the facilities are good. The SPA is perfect and breakfast was just amazing. The Pizzeria was good value for money too.
Our hotel didn't have a spa, so we looked to see where did in Saas Fee and we found this place. We really enjoyed our two visits to the spa here. The staff were friendly and helpful and at 25 CHF each, we felt it was worth the extra cost. Lots of facilities including a lovely pool, jacuzzi, hot/cold foot baths and spacious adults-only rooms for the saunas and various individually fragranced steam rooms etc. We were able to go when it was quiet but this place gets busy later (from 3/4pm) in the afternoon after guests return from skiing for the day.
We stayed for a weekend, and we had opted for a suite as we were travelling with our kids. The room itself is very nice, lots of space for the four of us. (I am not sure I understand the idea with the glass walls in the bathroom, but ok...). The beds are very firm and the sofa bed that the kids were sleeping in not at all what you could expect, the upper part really soft and then the rest really firm. Also, the duvets or something in the beds were extremely electric.. Anyway, the spa and pool is really nice and the location of the hotel excellent. We only had breakfast which was good. We ordered room service for one of the lunches, it took more than an hour to arrive, and only after we reminded them of our order (I think the maître d hotel forgot our order at the first instance). Overall a nice stay, but not five star quality.
First I would say that I would stay here again because ultimately it's a very well located hotel with many positives, but there are two major areas of opportunity for improvement Location: the hotel is a very easy, perhaps 5 minute walk from the Saas-Fee Bus Terminal. It's right in the center of town so it's easy enough to get to the main Alpine Express lift and various restaurants and bars. Room: Exactly what we expected; typical Swiss ski resort hotel. No nonsense but everything you need, and a nice charming view to boot. Food: We had dinner in the restaurant and we found it very good; they were able to accommodate our party of 7 last-minute, which was very helpful. The breakfast buffet was a stand-out--excellent choice of buffet options and eggs, etc. made to order at no extra charge. Two major areas of opportunity: 1) The hotel offers an electric bus shuttle to get from the hotel to the ski lifts--but it only operates Monday through Friday. Strangely, they do not offer the service on weekends. Obviously this isn't terribly helpful to tell people coming for a weekend visit; when you've got your boots on and skis to haul...it's laughable that there's no bus available to get to the chair lift. 2) Service at the restaurant for dinner was not great. We were seven and wanted to divide the check by 7; after 20 minutes the waiter informed us that it wasn't possible, that he'd charge the rooms directly. It was a fine solution--but took way too long to figure out. It's service hiccups like this you just don't expect in Switzerland.
This Spa hotel has quite big rooms. As an alpine hotel it is much like others. Not exactly 5 star if you compare others in Europe but one of the good ones in the area. Service is very good. Also breakfast has enough varietys.
This 5 star Hotel became old. The prices are still at 5 star level, while the quality is 3 stars. The accomodation is simply outdated. Service is great however. Price are very high e.g. Child meal costs 35 CHF. Bit pricy for a small spaghetti...
We have spent a 2-nights weekend there, as we have done a few times before. We had a special and rather low price, therefore our critics should be: for that price it was o.k. but not more than o.k.! BUT: for the normal price range given at the 5-star (which it still is!) Ferienart Resort & Spa-Hotel it would have been a disappointing experience! On arrival: please wait, there are chairs. No drink, 10 minutes of no visibel reason for waiting at all. The main restaurant might be booked out we were told, but not for shure. No try was made to have as dine out there, it was up to us to find out if there was place for us or not. So we chose next best Restaurant (Italian style in same hotel), payed all in all half price for a free choice with at a splendid buffet and many nice main courses to follow. Good for us, bad for the hotel's finances. Spa: no changes visible in many years, but o.k. Only: details were in bad shape, and hints to the employees about mal-functionings were answered by: just try harder, everything was funcional before. Water and a few apples were available, but in 2 days water run out hours before the sauna-area closed. Any nuts or other drinks? nothing! Resting: terrible. One day the weather was rather bad, so people tended to visit the wellness-area (on 2 floors!). On the upper flor with all the saunas but 8 places invited to rest, so people had no comfortable way to relax inbetween the sauna-visits. We and others were not amused...!!!
- Free breakfast
- Free WiFi in rooms and public areas
- Onsite dining
FerienArt Resort & Spa places you next to Hannig Gondola and within a 5-minute walk of Saaser Museum. This 71-room, 5-star hotel has 3 restaurants along with conveniences like a full-service spa and an indoor pool. It's in the mountains and also a short walk from Alpin Express Gondola and Stafelwald Ski Lift.
Free breakfast is included with your stay. Relish the regional cuisine at Caesar Ritz, one of 3 onsite restaurants. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
All 71 soundproofed accommodations feature living rooms. Guests can expect to find cable TV and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. In-room massages are available, and other amenities include minibars and safes.
At FerienArt Resort & Spa, guests enjoy a full-service spa, an indoor pool, and a fitness center. Transportation is made easy with a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this ski hotel include a spa tub, a sauna, and free WiFi in public areas.
Reviews from Trip Advisor
75% of guests recommend this hotelTotal of 448 reviews