The surroundings were beautiful. The staff was friendly. The cost however… again, I know guests are paying for the location as well as the time of year (leaf season is beautiful!) but the condition of the room wasn’t reflective of the cost. Lots of cosmetic repairs needed (chipped paint, loose/hanging wires on the balcony, peeling wallpaper, scuffed up walls by the couch). Really nothing to be concerned about, but when you’re paying $500 or more a nite, it seems like that stuff should be taken care of.
The rooms need a little upgrade when it comes to the AC units. When it turns on, it sounds like a jet engine. The beds are very uncomfortable also.
A nice hotel. Very helpful and friendly staff. Love the dog friendly touches. Mostly nice, updated and clean rooms, with some minor maintenance needs. Our main issue was the price, which was outrageous. We knew it was expensive going into it. But had hoped for more for such a high price. So the value component was out of whack, which was what dropped our score quite a bit.
Stayed one night and left wishing we could stay longer. Room and staff were great. Easy shuttle into Vail Village. Or bike over the the pedestrian bridge into Lionshead. We did both! Would definitely stay here again.
too expensive to the offered standard
We requested and got an accessible room. It was very comfortable, but had a terrible view, (It seems they always do). The pool area was very attractive - hard to find! We are frequent visitors to Vail. We own a timeshare in West Vail which our kids were using this visit. Love that the Highline was attached to the Westside Cafe - love that place! We will definitely return.
Amazing customer service and overall wonderful stay!
Great time at this hotel and so close to everything!! Would stay again
Nice place!! Awesome views. Loved the pool and sauna. Both heated.
The property is deceptively bland and dated from the outside. Once you enter, it’s a different story. It appears that everything has been refreshed and updated with a clean, modern vibe. What a pleasant surprise.
Clean room, comfortable beds except the pillows! The guy at the front desk always helpful in anything we needed it!
Summer and Hunter were AWESOME!!! Their friendly welcome and spirit even during the virus and end of winter were so, so needed. The property was clean and quiet and all went as planned...
Convenient shuttle, ski valet, nice bar and lounge area, some king rooms are smaller than others. Good service. Would stay again!
Great place for the price.booked last minute and was very happy with service.bigist problem was the rooms coffee but the lobby has a Starbucks machine 🤗🤗🤗
We had a trail race out in Vail and the location of this hotel was perfect. The hotel has just been remodeled and it looks good.
Located in West Vail, Highline Vail - a DoubleTree by Hilton is 1.4 mi (2.2 km) from Vail Ski Resort and within a 10-minute drive of other popular attractions like Betty Ford Alpine Gardens. This 116-room, 4-star hotel welcomes guests with 2 restaurants, an outdoor pool, and a 24-hour gym.
Enjoy dining at one of 2 onsite restaurants including Westside Cafe, which specializes in American cuisine. You can get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 7 AM to 1 PM.
The 116 rooms are air-conditioned and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. 50-inch LCD TVs come with cable channels, and guests can stay connected with WiFi and wired Internet. Bathrooms offer hair dryers, free toiletries, and bathrobes. Free newspapers, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
At Highline Vail - a DoubleTree by Hilton, guests enjoy an outdoor pool, a 24-hour gym, and WiFi in public areas. There's free parking and a ski shuttle for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and dry cleaning/laundry. Other amenities at this ski hotel include a business center, a computer station, and express check-out.
The surroundings were beautiful. The staff was friendly. The cost however… again, I know guests are paying for the location as well as the time of year (leaf season is beautiful!) but the condition of the room wasn’t reflective of the cost. Lots of cosmetic repairs needed (chipped paint, loose/hanging wires on the balcony, peeling wallpaper, scuffed up walls by the couch). Really nothing to be concerned about, but when you’re paying $500 or more a nite, it seems like that stuff should be taken care of.
The rooms need a little upgrade when it comes to the AC units. When it turns on, it sounds like a jet engine. The beds are very uncomfortable also.
Thank you for sharing your feedback, I am sorry you did not enjoy your stay at Highline Vail. I will have my Director look into your room to see if we need to make any improvements.
A nice hotel. Very helpful and friendly staff. Love the dog friendly touches. Mostly nice, updated and clean rooms, with some minor maintenance needs. Our main issue was the price, which was outrageous. We knew it was expensive going into it. But had hoped for more for such a high price. So the value component was out of whack, which was what dropped our score quite a bit.
We appreciate your review and insight. Thanks for taking the time to share.
Stayed one night and left wishing we could stay longer. Room and staff were great. Easy shuttle into Vail Village. Or bike over the the pedestrian bridge into Lionshead. We did both! Would definitely stay here again.
We love that you enjoyed your stay! Hope you come back soon.
too expensive to the offered standard
I am sorry you did not enjoy your stay.
We requested and got an accessible room. It was very comfortable, but had a terrible view, (It seems they always do). The pool area was very attractive - hard to find! We are frequent visitors to Vail. We own a timeshare in West Vail which our kids were using this visit. Love that the Highline was attached to the Westside Cafe - love that place! We will definitely return.
Thanks for sharing your experience!
Amazing customer service and overall wonderful stay!
Thank you for recognizing our team! We are very happy you enjoyed your stay!
Great time at this hotel and so close to everything!! Would stay again
Thank you for your great review! We are very happy you had a great stay.
Nice place!! Awesome views. Loved the pool and sauna. Both heated.
Thank you for the excellent review! We appreciate it!
Thank you for the review, we look forward to welcoming you back again in the future!
Thank you for sharing your feedback! We hope we can make it a 5/5 next time!