2/10 Terrible
Samantha D.
3 abr. 2025
Without Water for over 12 hrs!
While we stayed at this location, the water to our unit was shut off at approximately 5pm. We called the property manager and approximately 1 hr later, the water was switched back on. Once again at approximately 9pm, the water was shut off. We called the property manager and they stated there "nothing they could do" because the main water switch was controlled by someone with the HOA and they were "not picking up their phone". We had a baby in the house that relied on water for formula as well as several people who needed potable water for drinking, showering etc. The property management company offered no help, compensation or solutions to our problem. The water was not turned back on until 6am the next day. We never received a follow up phone call or apology from anyone. I do not frequently leave negative reviews but I would NEVER stay here again. It was absolutely unacceptable to deny a party of potable water.
Samantha D.
Se hospedó 3 noches en marzo de 2025