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Clarion Congress Hotel Usti nad Labem

4.0 out of 5.0

Recent guest reviews

I stayed here after a long business day in the area. I arrived at 9.10pm and wanted to relax, have something to eat and a drink. I was told there was a function on meaning it was not possible to get anything to eat or drink in the restaurant or the bar in reception. Nor was it possible to order room service. The only option, I was told, was to go out if I wanted something to eat or use my room mini bar if I wanted a drink. Really, very very poor service for a hotel (remember it is supposed to operate in the hospitality business......) for a paying guest.... I did send an email to the Manager complaining about this lack of service but, nearly 2 weeks later, I have not had the courtesy of a reply. Avoid booking this hotel if you can or at least ask them to confirm whether the restaurant and bar will be open before you book.

Nice four star hotel that is well located in city center. Restaurant on site with lots to choose from. Friendly and helpful staff in the reception. Large rooms and bathrooms. Great value for money, no complaints!

One does not have much choice, when he goes to Usti, but this hotel is not bad at all. Good enough to sleep, clean, descent breakfast, polite personnel, vallet underground parking - it's enough if you are on a business trip.

Although the best choice in Usti, you will not be excited by the hotel. Good enough to sleep but do not expect to have a double bed systematically. I had a twin beds room with single bed which is kind of narrow and it is not too pleasant to sleep in this type of bed. Also the wifi is far too slow. Actually I ended up using my 4G hotspot. It is also depressing to have to open and use these little and cheap soap and shampoo kind of samples from the bathroom amenities. Food and service found to be average. Rooms are clean though.

Here on a business trip , the room is comfy and well appointed. but the wi-fi is not high speed and is intermittent. A private function on in the hotel so this apparently means they cannot look after any of their paying guests. as the restaurant is shut to!! I had no pre warning of this until I saw the sign in the lift when was going up to my room but i presumed room service would still be possible. no room service either... I asked the reception if they could order me a pizza ... "only if you can pay cash" ...its pouring with rain outside I'm tired and don't want to go out. "sorry we cant help you" not impressed and will relay my disappointment to my company who booked me in here and suggested I ate in the hotel tonight as i'm on my own.

Easygoing hotel convenient location not far from city center if you came for business in this Northern region of Czech republic. good beds, decent breakfast. some view of this industrial city center with 10 min walking distance from the central square..

The receptionist Laďka was very nice and helpful. The hotel is located in the city center, which is really great. The only downside was that although the hotel is rather new, there were ugly cracks on the wall.

We are visiting the Clarion hotel for four years now when travelling to Czech. We are returning to the hotel mainly for its great and friendly staff and comfortable rooms. We like the breakfast (far more that in UK hotels). It is the only hotel offering secure underground car park in this area and 24 hr. reception. The hotel is positioned close to centre and main shopping area. The restaurant does not have wide selection on menu; we tried once and eat elsewhere since then. This does not shed a bad light on the restaurant or hotel; we just have different taste that is all. We are looking forward to return on next trip.

Clean, but a little bit noisy because of the streets around. Hotel offers just basic services, not anything extra. Breakfast is boring and too similar everyday. Anyway, it's not too expensive either...

Stayed here with a group for 4 nights, the hotel arranged a taxi for us from the airport which was great. Easy check in, nice spacious rooms, great shower and comfy bed...I need little else. Had pre ordered food the first night which was ok but took a little while to serve. Good business hotel, 5 min walk from the centre of town. Great Mexican restaurant in the next street

Spitalske namesti 3517 Usti nad Labem

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free in-room wired Internet
  • Bar/lounge
  • 24-hour business center

Clarion Congress Hotel Usti nad Labem places you 2.4 mi (3.9 km) from Strekov Castle. This 83-room, 4-star hotel has free breakfast and a bar/lounge, along with a 24-hour business center. It's in central Usti nad Labem and also within a 20-minute drive of Church of the Three St. Kings and Libouchec Golf Club.


Dining

Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Rooms

Clarion Congress Hotel Usti nad Labem's 83 air-conditioned rooms provide private yards, minibars, and coffee makers. LCD TVs come with satellite channels, and free wired Internet keeps guests connected. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.


Property features

Guests of Clarion Congress Hotel Usti nad Labem enjoy free WiFi in public areas, a 24-hour business center, and laundry facilities. There's onsite parking for a fee, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a gift shop, a porter/bellhop, and wedding services.

Room options

Double Room

Full 1 | Sleeps 2

Suite, 2 Bedrooms

Full 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 97 reviews