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Clarion Congress Hotel Usti nad Labem

4.0 out of 5.0

Recent guest reviews

The positives: In good position - near the shops and public transport Large rooms, very pleasant accommodation Good breakfast Helpful staff The negatives: The wifi kicks you out every 15 minutes. Reading things on the internet or chatting to friends through Skype is a nightmare because you will lose connections several times during the chat! The shower has quite a weak power. If you are a female washing your hair, it is quite hard to get the shampoo out of your hair because there is not much water getting out of the shower. (Ecological water saving feature on the shower head. Good for the water saving, not good for you trying to wash yourself.) I love this hotel, I would give it 4-5 stars but not having enough water in the shower, and not having a proper internet connection, those are quite basic things in the 21st century, so I deducted some starts.

Whole building is modern and nice looking. Parking places in basement. Very spacious and well equiped rooms. In room tea is free of charge, restaurant has good local meals with very moderate prices. Coffee machine at reception.

We have stayed there with my wife for one night. We could find the hotel easily, parked the car in the garage at specially dedicated for the hotel slot and went to the reception - all was easy to find. Check-in was fast, lady at the deck was very kind and in few minutes entire process was completed. Room was big, nicely decorated - modern, simple, but nice, providing the harmony feeling. Room was clean. All in all we had very nice stay. Breakfast was brilliant. The variety of food is excellent. The only thing, we would wish to be changed: the coffee at the breakfast comes from the coffee machine - taste was average, however we asked ladies to have proper cappuccino and we had it in few minutes nicely served, just had to pay for proper coffee in addition. Hotel is near the center and it is easy to find a nice space for the dinner.

My room had 3 single beds. I pushed them together and made one giant bed. Breakfast is fantastic. So much to choose from compared to a US continental breakfast. Close to bars for evening beers. I would stay here again for sure.

I stayed here after a long business day in the area. I arrived at 9.10pm and wanted to relax, have something to eat and a drink. I was told there was a function on meaning it was not possible to get anything to eat or drink in the restaurant or the bar in reception. Nor was it possible to order room service. The only option, I was told, was to go out if I wanted something to eat or use my room mini bar if I wanted a drink. Really, very very poor service for a hotel (remember it is supposed to operate in the hospitality business......) for a paying guest.... I did send an email to the Manager complaining about this lack of service but, nearly 2 weeks later, I have not had the courtesy of a reply. Avoid booking this hotel if you can or at least ask them to confirm whether the restaurant and bar will be open before you book.

Nice four star hotel that is well located in city center. Restaurant on site with lots to choose from. Friendly and helpful staff in the reception. Large rooms and bathrooms. Great value for money, no complaints!

One does not have much choice, when he goes to Usti, but this hotel is not bad at all. Good enough to sleep, clean, descent breakfast, polite personnel, vallet underground parking - it's enough if you are on a business trip.

Although the best choice in Usti, you will not be excited by the hotel. Good enough to sleep but do not expect to have a double bed systematically. I had a twin beds room with single bed which is kind of narrow and it is not too pleasant to sleep in this type of bed. Also the wifi is far too slow. Actually I ended up using my 4G hotspot. It is also depressing to have to open and use these little and cheap soap and shampoo kind of samples from the bathroom amenities. Food and service found to be average. Rooms are clean though.

Here on a business trip , the room is comfy and well appointed. but the wi-fi is not high speed and is intermittent. A private function on in the hotel so this apparently means they cannot look after any of their paying guests. as the restaurant is shut to!! I had no pre warning of this until I saw the sign in the lift when was going up to my room but i presumed room service would still be possible. no room service either... I asked the reception if they could order me a pizza ... "only if you can pay cash" ...its pouring with rain outside I'm tired and don't want to go out. "sorry we cant help you" not impressed and will relay my disappointment to my company who booked me in here and suggested I ate in the hotel tonight as i'm on my own.

Easygoing hotel convenient location not far from city center if you came for business in this Northern region of Czech republic. good beds, decent breakfast. some view of this industrial city center with 10 min walking distance from the central square..

Spitalske namesti 3517 Usti nad Labem

Hotel highlights

  • Free hot/cold buffet breakfast
  • Free in-room wired Internet
  • Bar/lounge
  • 24-hour business center

Located 2.4 mi (3.9 km) from Strekov Castle, Clarion Congress Hotel Usti nad Labem is within a 15-minute drive of Hlavni Pevnost. This 83-room, 4-star hotel has free breakfast and a bar/lounge, along with a 24-hour business center. It's in central Usti nad Labem and also within a 20-minute drive of Church of the Three St. Kings and Libouchec Golf Club.


Free hot/cold buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 10 AM. Savor a meal from the comfort of your room with room service, or make new friends over drinks at the bar/lounge.


Clarion Congress Hotel Usti nad Labem's 83 air-conditioned rooms provide private yards, minibars, and coffee makers. LCD TVs come with satellite channels, and free wired Internet keeps guests connected. Bathrooms have hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are also standard.

Property features

Guests of Clarion Congress Hotel Usti nad Labem enjoy free WiFi in public areas, a 24-hour business center, and a gift shop. There's onsite parking for a fee, as well as an airport shuttle for a fee (available 24 hours). The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a porter/bellhop, wedding services, and a TV in a common area.

Room options

Double Room

Full 1 | Sleeps 2

Standard Twin Room, 2 Twin Beds

Twin 2 | Sleeps 2

Suite, 2 Bedrooms

Full 1 | Full 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88.0% of guests recommend this hotel

Total of 103 reviews