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Recent guest reviews

Mostly what I remeber about this place is that during breakfast they had flies all over the place (including on the fruit). The simit bread they served was old and stale. The people at reception were unfriendly and cold. The rooms were alright, but at night because of the hamam in the bathroom, the room stayed warm. Once the doors to the bathroom were closed, the temperature became more bearable. This hotel maybe difficult for the elderly to navigate because it has no elevaors and all the rooms are built on hills. Also, when I put a negative review of this place on another website, this hotel tried to trick me into removing it by offering me money. I would never stay at this place again as a result. Overall, not a positive experience dealing with their staff. I would recommend everyone fine a different hotel to stay in. Shady place.

It was absolutely wonderful and unforgettable. Perfect location, perfect attention to detail, and highly professional customer service that puts you (the customer) as the highest priority. No wonder why they are number one in turkey and among the top in the world. Very strongly recommended.

Amazing, sorrounded by caves in a very unique location.

Great hotel and Staff. They went above and beyond to make our stay amazing. Would recommend this to anyone.

It is a really exelent service and are rebuilded in the CAVES, the personal are very helpfull, and always, when you requiere any service they do with the smile in the face. Congratulations this is the way to invite again to come back.

Very comfortable and charming...set away from the town on a hill, so you'll need to arrange transportation for tours. Food was very good so we had all breakfasts and dinners at the hotel.

This hotel is just Gorgeous!! super luxurious, we were moved to a over the top president suite because our rooms were not close and we have kids. We stayed in July 2015, The customer service, was over the top, clean, luxurious, location the best!! view from the hotel breath taking!! Breakfast absolutely delicious one of the best hotels we had been! And that is a lot to say, we do travel a lot, we had great vacation!

Stayed for 4 nights and loved this hotel! I enjoyed the Spa, restaurant, the room, fireplace, gardens and the view. The staff are very friendly and helpful. There is a free shuttle into the town. The hotel booked the airport shuttles and relayed messages about my other tours and activities. This is the best place to stay!

Kayakapi Premium Caves exceeded all of our expectations. From the moment we arrived to our departure after a 2-night stay, we just love everything the hotel offers. Highly recommended. Would definitely stay here again.

Great service, friendly staff that caters to your requirements and helps with activities in the city. A must see!

Kayakapi Mahallesi Urgup Nevsehir

Hotel highlights

  • Free WiFi in public areas
  • Free valet parking
  • Onsite dining
  • Spa

Located 0.9 mi (1.4 km) from Urgup Museum, Kayakapi Premium Caves - Cappadocia is within a 15-minute drive of other popular attractions like Goreme Open Air Museum. This 36-room hotel has conveniences like 2 restaurants, a full-service spa, and free valet parking.


Dining

Enjoy dining at the hotel's 2 onsite restaurants: Maide Restaurant offers relaxing pool views; Bistro Manzara specializes in Turkish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.


Rooms

All 36 soundproofed accommodations feature sitting areas. LED TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, children's robes, and slippers. IPod docks, minibars, and espresso makers are also standard.


Property features

At Kayakapi Premium Caves - Cappadocia, guests enjoy a full-service spa, a children's pool, and a fitness center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for TRY 70 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.

Room options

Presidential Villa, Private Pool (Cave)

2 Double Beds and 2 Twin Beds | Sleeps 6

Royal Suite

1 King Bed and 1 Twin Bed | Sleeps 4

Palatial Cappadocian Mansion

1 Queen Bed | 3 Twin Beds | Sleeps 5

Luxury Suite (Cave)

1 King Bed and 1 Twin Bed | Sleeps 5

Guest reviews for Kayakapi Premium Caves - Cappadocia

Everyone (5) Couples (3) Family (1) Other (1)
5
Everyone

By on Oct 28, 2019

Review comment responded on Nov 1, 2019

Dear Kayakapı Guest; Thank you for your 5* rating on Orbitz regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey. Looking forward to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey. Yours Sincerely;

1
Friends

Mostly what I remeber about this place is that during breakfast they had flies all over the place (including on the fruit). The simit bread they served was old and stale. The people at reception were unfriendly and cold. The rooms were alright, but at night because of the hamam in the bathroom, the room stayed warm. Once the doors to the bathroom were closed, the temperature became more bearable. This hotel maybe difficult for the elderly to navigate because it has no elevaors and all the rooms are built on hills. Also, when I put a negative review of this place on another website, this hotel tried to trick me into removing it by offering me money. I would never stay at this place again as a result. Overall, not a positive experience dealing with their staff. I would recommend everyone fine a different hotel to stay in. Shady place.

By , from Houston on Aug 25, 2019

5
Everyone

It was absolutely wonderful and unforgettable. Perfect location, perfect attention to detail, and highly professional customer service that puts you (the customer) as the highest priority. No wonder why they are number one in turkey and among the top in the world. Very strongly recommended.

By on Jun 24, 2018

Review comment responded on Jun 27, 2018

Dear Kayakapi Guest; First of all thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia "the first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey. We are over the moons to read that you had great time during your stay at Kayakapi Premium Caves - Cappadocia. Once again thank you very much for your rating / review and hope to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey. Yours Sincerely;

5
Everyone

Amazing, sorrounded by caves in a very unique location.

By , from ecuador on May 30, 2018

Review comment responded on Jun 19, 2018

Dear Kayakapi Guest, Thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia/Turkey. We are very happy to read that you had great time during your stay at Kayakapi Premium Caves - Cappadocia. Hope to host you again in the future. Kind Regards from Ürgüp / Cappadocia. Yours Sincerely;

5
Everyone

Great hotel and Staff. They went above and beyond to make our stay amazing. Would recommend this to anyone.

By , from Dallas, TX on Jul 10, 2017

Review comment responded on Jul 22, 2017

Dear Kayakapi Guest; First of all thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture. It has been a honour to host you at our Historical Cave Hotel during your visit to the extraordinary World Heritage Site of Cappadocia. We are very happy to read that you have amazing stay with us. We hope to host you again in the future at Kayakapi Premium Caves - Cappadocia and once again thank you for your support for staying with us. Best Regards from Ürgüp / Cappadocia Yours Sincerely;

5

it is a clean,nice, with exelent service.

Everyone

It is a really exelent service and are rebuilded in the CAVES, the personal are very helpfull, and always, when you requiere any service they do with the smile in the face. Congratulations this is the way to invite again to come back.

By , from Mexico City on Sep 2, 2016

Review comment responded on Sep 4, 2016

Dear Moy; First of all thank you for your review regarding your stay at Kayakapi Premium Caves - Cappadocia. It has been a great honour to host you at our Historical Cave Hotel. We are very happy to read that you have enjoyed our Hotel as you have rated us as "Excellent". We hope to host you again in the future. Best Regards from Ürgüp / Cappadocia. Yours Sincerely;

5

awesome caves

Couples

Very comfortable and charming...set away from the town on a hill, so you'll need to arrange transportation for tours. Food was very good so we had all breakfasts and dinners at the hotel.

By on Mar 13, 2016

5

awesome family trip and amazing hotel

Family

This hotel is just Gorgeous!! super luxurious, we were moved to a over the top president suite because our rooms were not close and we have kids. We stayed in July 2015, The customer service, was over the top, clean, luxurious, location the best!! view from the hotel breath taking!! Breakfast absolutely delicious one of the best hotels we had been! And that is a lot to say, we do travel a lot, we had great vacation!

By on Dec 13, 2015

5

amazing hotel!

Other

Stayed for 4 nights and loved this hotel! I enjoyed the Spa, restaurant, the room, fireplace, gardens and the view. The staff are very friendly and helpful. There is a free shuttle into the town. The hotel booked the airport shuttles and relayed messages about my other tours and activities. This is the best place to stay!

By on Nov 2, 2015

5

fantastic stay

Couples

Kayakapi Premium Caves exceeded all of our expectations. From the moment we arrived to our departure after a 2-night stay, we just love everything the hotel offers. Highly recommended. Would definitely stay here again.

By on Sep 19, 2015

Kayakapi Premium Caves - Cappadocia

Kayakapi Mahallesi, Urgup, Nevsehir 50400
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