Mostly what I remeber about this place is that during breakfast they had flies all over the place (including on the fruit). The simit bread they served was old and stale. The people at reception were unfriendly and cold. The rooms were alright, but at night because of the hamam in the bathroom, the room stayed warm. Once the doors to the bathroom were closed, the temperature became more bearable. This hotel maybe difficult for the elderly to navigate because it has no elevaors and all the rooms are built on hills. Also, when I put a negative review of this place on another website, this hotel tried to trick me into removing it by offering me money. I would never stay at this place again as a result. Overall, not a positive experience dealing with their staff. I would recommend everyone fine a different hotel to stay in. Shady place.
It was absolutely wonderful and unforgettable. Perfect location, perfect attention to detail, and highly professional customer service that puts you (the customer) as the highest priority. No wonder why they are number one in turkey and among the top in the world. Very strongly recommended.
Amazing, sorrounded by caves in a very unique location.
Great hotel and Staff. They went above and beyond to make our stay amazing. Would recommend this to anyone.
It is a really exelent service and are rebuilded in the CAVES, the personal are very helpfull, and always, when you requiere any service they do with the smile in the face. Congratulations this is the way to invite again to come back.
Very comfortable and charming...set away from the town on a hill, so you'll need to arrange transportation for tours. Food was very good so we had all breakfasts and dinners at the hotel.
This hotel is just Gorgeous!! super luxurious, we were moved to a over the top president suite because our rooms were not close and we have kids. We stayed in July 2015, The customer service, was over the top, clean, luxurious, location the best!! view from the hotel breath taking!! Breakfast absolutely delicious one of the best hotels we had been! And that is a lot to say, we do travel a lot, we had great vacation!
Stayed for 4 nights and loved this hotel! I enjoyed the Spa, restaurant, the room, fireplace, gardens and the view. The staff are very friendly and helpful. There is a free shuttle into the town. The hotel booked the airport shuttles and relayed messages about my other tours and activities. This is the best place to stay!
Kayakapi Premium Caves exceeded all of our expectations. From the moment we arrived to our departure after a 2-night stay, we just love everything the hotel offers. Highly recommended. Would definitely stay here again.
Great service, friendly staff that caters to your requirements and helps with activities in the city. A must see!
Located 0.9 mi (1.4 km) from Urgup Museum, Kayakapi Premium Caves - Cappadocia is within a 15-minute drive of other popular attractions like Goreme Open Air Museum. This 36-room hotel has conveniences like 2 restaurants, a full-service spa, and free valet parking.
Enjoy dining at the hotel's 2 onsite restaurants: Maide Restaurant offers relaxing pool views; Bistro Manzara specializes in Turkish cuisine. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café.
All 36 soundproofed accommodations feature sitting areas. LED TVs come with satellite channels. Bathrooms offer hair dryers, free toiletries, children's robes, and slippers. IPod docks, minibars, and espresso makers are also standard.
At Kayakapi Premium Caves - Cappadocia, guests enjoy a full-service spa, a children's pool, and a fitness center. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for TRY 70 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and a business center.
Mostly what I remeber about this place is that during breakfast they had flies all over the place (including on the fruit). The simit bread they served was old and stale. The people at reception were unfriendly and cold. The rooms were alright, but at night because of the hamam in the bathroom, the room stayed warm. Once the doors to the bathroom were closed, the temperature became more bearable. This hotel maybe difficult for the elderly to navigate because it has no elevaors and all the rooms are built on hills. Also, when I put a negative review of this place on another website, this hotel tried to trick me into removing it by offering me money. I would never stay at this place again as a result. Overall, not a positive experience dealing with their staff. I would recommend everyone fine a different hotel to stay in. Shady place.
It was absolutely wonderful and unforgettable. Perfect location, perfect attention to detail, and highly professional customer service that puts you (the customer) as the highest priority. No wonder why they are number one in turkey and among the top in the world. Very strongly recommended.
Dear Kayakapi Guest; First of all thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia "the first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey. We are over the moons to read that you had great time during your stay at Kayakapi Premium Caves - Cappadocia. Once again thank you very much for your rating / review and hope to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey. Yours Sincerely;
Amazing, sorrounded by caves in a very unique location.
Dear Kayakapi Guest, Thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia/Turkey. We are very happy to read that you had great time during your stay at Kayakapi Premium Caves - Cappadocia. Hope to host you again in the future. Kind Regards from Ürgüp / Cappadocia. Yours Sincerely;
Great hotel and Staff. They went above and beyond to make our stay amazing. Would recommend this to anyone.
Dear Kayakapi Guest; First of all thank you very much for your 5* review on Expedia regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture. It has been a honour to host you at our Historical Cave Hotel during your visit to the extraordinary World Heritage Site of Cappadocia. We are very happy to read that you have amazing stay with us. We hope to host you again in the future at Kayakapi Premium Caves - Cappadocia and once again thank you for your support for staying with us. Best Regards from Ürgüp / Cappadocia Yours Sincerely;
It is a really exelent service and are rebuilded in the CAVES, the personal are very helpfull, and always, when you requiere any service they do with the smile in the face. Congratulations this is the way to invite again to come back.
Dear Moy; First of all thank you for your review regarding your stay at Kayakapi Premium Caves - Cappadocia. It has been a great honour to host you at our Historical Cave Hotel. We are very happy to read that you have enjoyed our Hotel as you have rated us as "Excellent". We hope to host you again in the future. Best Regards from Ürgüp / Cappadocia. Yours Sincerely;
Very comfortable and charming...set away from the town on a hill, so you'll need to arrange transportation for tours. Food was very good so we had all breakfasts and dinners at the hotel.
This hotel is just Gorgeous!! super luxurious, we were moved to a over the top president suite because our rooms were not close and we have kids. We stayed in July 2015, The customer service, was over the top, clean, luxurious, location the best!! view from the hotel breath taking!! Breakfast absolutely delicious one of the best hotels we had been! And that is a lot to say, we do travel a lot, we had great vacation!
Stayed for 4 nights and loved this hotel! I enjoyed the Spa, restaurant, the room, fireplace, gardens and the view. The staff are very friendly and helpful. There is a free shuttle into the town. The hotel booked the airport shuttles and relayed messages about my other tours and activities. This is the best place to stay!
Kayakapi Premium Caves exceeded all of our expectations. From the moment we arrived to our departure after a 2-night stay, we just love everything the hotel offers. Highly recommended. Would definitely stay here again.
Dear Kayakapı Guest; Thank you for your 5* rating on Orbitz regarding your stay at Kayakapi Premium Caves - Cappadocia the "first and only" Boutique Hotel licensed by Ministry of Tourism and Culture in Cappadocia / Turkey. Looking forward to host you again in the future. Best Regards from Ürgüp / Cappadocia / Turkey. Yours Sincerely;