I didn't like that I paid cash and they still charged my card. There was hair in the shower. It needed to be updated. Didn't smell fresh.
The expectations I had of the property, due to the negative reviews
The road sign should tell you all you need to know, the Hampton Inn sin is covered with a tarp and a Comfort Inn banner is up. Judging from the property, they won’t be able to keep that brand for long either.
Modern facility. Quick checkin and checkout. Nicely decorated rooms. Staff cordial but not "we appreciate your business" type of friendly. Very nice rooms but had to change because of smell of cigarette smoke (this is a non smoking facility), actually some ashes were on the toilet paper holder in bathroom. Next room was good but toilet paper holders were broken. Very comfortable bed. Would stay again.
Nice interior design. Room was clean. But the TV signal kept going out. And the room phone did not work.
The property appears to be under construction, the summer flowers or shrubs are dead and need to be removed.
I loved that there was a pool attached to the property. During my 6 day visit I would have loved to visit the pool. Unfortunately, I was never informed by the staff at any point that the pool even existed until I did some walking around. Also the elevator broke and my key card went out so I had to make multiple triple up and down 6 floors to get my key card fixed.
They did not give an accurate assessment of shuttle service to game, which caused me to spend extra money and lose vacation time. Then, the breakfast they advertised was more of a continental style than the breakfast that was advertised. Lastly, the rooms were not as they appeared in the pictures, as there was extensive damage to the furniture in the room, as well as, the room having an undetectable smell. VERRRRYY DISAPPOINTED with Orbitz and the property.
Club on main floor very loud not welcoming or comfortable very disappointing
Nice king room with balcony and comfortable bed - carpets could be cleaner though
The door of the room didn't open. They didn't fix it until we leave. We stayed with the door open when we leave the room.
We arrived after 7:00 pm with a reservation and no room was ready. We were told there would be a room ready in ten minutes. We went to dinner and came back but still no room. The staff was pleasant but it was obvious the issue was with upper management that was NOWHERE TO BE FOUND. We left.
Staff was not particularly friendly and the breakfast was crap. The rooms siding door was broken and bath tub faucet leaked. The elevator had missing arm rest and only one elevator worked so it was a long wait for the elevators. It was an old hotel which they tried to mask and make look modern.
Clean environment. Close to public transport. Spacious room.
1. I asked the clerk for a room away fro the elevator. I requested and received another room. 2. The second room was missing an iron; telephone and television was not worked. 3. The third room was better. Missed breakfast because clerk said that breakfast was over at 10:am but it was over at 9:00am.
Wonderful stay, clean room and friendly staff. Close to everything!!
This is a 2 star hotel trying to be a 3 star hotel. Somebody forgot to tell the maintenance men that people do notice "the little things." The room was clean and fairly modern. However, there were little cosmetic issues noticeable throughout the property. The breakfast was substandard and was served in an area a quarter the size required for a hotel of this size. On the plus side, the pool was left "open" an extra half hour so that the little girls playing in it could continue to do so. The location is extremely convenient to Six Flags America and to multiple restaurants and shops. The attached bar/restaurant is not appropriate for children.
No caption on TV. At first we did set up caption, it was captioned. When we changed channel, caption was off. We had to reset it, but it won't work. There was CC on remote. We did click it and it won't work.
well to start when we check in there is no power so there are no keys had to be let in and they put me in a handicap that I didn't res so didn't want the room first tried to fix blinds the whole thing fell while doing that my girl went to the bathroom close the door and the door handle falls off and she cant get out . there was no ice bucket coffee maker and the mattress smelled horrible and to change rooms everything was booked so the next day we change room about 3pm me and my family was out the whole day so only stayed in the new room maybe 6 hours so was not a good stay this time
Located within 2 miles (3 km) of Prince George's Community College, Comfort Inn is within 3 miles (5 km) of FedEx Field. This 127-room, 3-star hotel welcomes guests with free breakfast, an outdoor pool, and an indoor pool.
Free buffet breakfast is included with your stay and awaits you each morning from 6:00 AM to 9:00 AM.
Guests can expect free WiFi and 32-inch TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, microwaves, and coffee makers.
Comfort Inn features an indoor pool, an outdoor pool, and a 24-hour gym. Free parking is included with your stay. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free WiFi in public areas, conference space, and a business center.
I didn't like that I paid cash and they still charged my card. There was hair in the shower. It needed to be updated. Didn't smell fresh.
The expectations I had of the property, due to the negative reviews
The road sign should tell you all you need to know, the Hampton Inn sin is covered with a tarp and a Comfort Inn banner is up. Judging from the property, they won’t be able to keep that brand for long either.
Modern facility. Quick checkin and checkout. Nicely decorated rooms. Staff cordial but not "we appreciate your business" type of friendly. Very nice rooms but had to change because of smell of cigarette smoke (this is a non smoking facility), actually some ashes were on the toilet paper holder in bathroom. Next room was good but toilet paper holders were broken. Very comfortable bed. Would stay again.
Nice interior design. Room was clean. But the TV signal kept going out. And the room phone did not work.
The property appears to be under construction, the summer flowers or shrubs are dead and need to be removed.
I loved that there was a pool attached to the property. During my 6 day visit I would have loved to visit the pool. Unfortunately, I was never informed by the staff at any point that the pool even existed until I did some walking around. Also the elevator broke and my key card went out so I had to make multiple triple up and down 6 floors to get my key card fixed.
They did not give an accurate assessment of shuttle service to game, which caused me to spend extra money and lose vacation time. Then, the breakfast they advertised was more of a continental style than the breakfast that was advertised. Lastly, the rooms were not as they appeared in the pictures, as there was extensive damage to the furniture in the room, as well as, the room having an undetectable smell. VERRRRYY DISAPPOINTED with Orbitz and the property.
Club on main floor very loud not welcoming or comfortable very disappointing
Dear Guest, We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.