See all properties

Unzen Azumaen

3.5 star property
Ryokan in Unzen with a full-service spa and area shuttle service

Choose dates to view prices

Photo gallery for Unzen Azumaen

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi
1 bedroom, iron/ironing board, free WiFi
1 bedroom, iron/ironing board, free WiFi
Indoor pool
SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • Free WiFi
  • Air conditioning

Explore the area

Map
181 Unzen Obama-cho, Unzen, Nagasaki-ken, 854-0621
  • Unzen Jigoku Hell
    ‪8 min walk‬
  • Unzen-Amakusa National Park
    ‪5 min drive‬
  • Unzen Ropeway
    ‪11 min drive‬
  • Nagasaki (NGS)
    ‪46 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

View all photos for RIYU, Room with Semi Open-Air Bath, Non Smoking

RIYU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

RIYU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for Japanese-Western Style Room, Non Smoking

Japanese-Western Style Room, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

Japanese-Western Style Room, Non Smoking

  • Sleeps 8
  • 2 Twin Beds and 6 Twin Futons

View all photos for SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUISYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 4 Twin Beds

View all photos for MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

MATSURIKA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for SUBARU, Room with Semi Open-Air Bath, Non Smoking

SUBARU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUBARU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 2 Twin Beds and 11 Twin Futons

View all photos for KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

KOURYOKU, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Special Room, Non Smoking

Special Room, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

Special Room, Non Smoking

  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for Japanese Room

In-room dining

Japanese Room

  • Lake view
  • Sleeps 6
  • 6 Twin Futons

View all photos for WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

1 bedroom, iron/ironing board, free WiFi

WAKAKUSA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 9
  • 2 Twin Beds and 9 Twin Futons

View all photos for SUIEN, Room with Semi Open-Air Bath, Non Smoking

SUIEN, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

SUIEN, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 5
  • 2 Twin Beds and 3 Twin Futons

View all photos for Japanese Room with Single Bed　Non-Smoking Lake View

In-room dining

Japanese Room with Single Bed　Non-Smoking Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • Sleeps 6
  • 6 Twin Futons OR 1 Twin Bed

View all photos for AZUMA, Room with Semi Open-Air Bath, Non Smoking

AZUMA, Room with Semi Open-Air Bath, Non Smoking | 1 bedroom, iron/ironing board, free WiFi

AZUMA, Room with Semi Open-Air Bath, Non Smoking

  • Sleeps 10
  • 13 Twin Futons

About the neighborhood

Unzen

Located within a 5-minute walk of Unzen Toy Museum, Unzen Azumaen is within a 15-minute stroll of Oshidori Pond. This 27-room, 3.5-star ryokan welcomes guests with a coffee shop/cafe, a full-service spa, and free in-room WiFi.

What's nearby

  • Unzen Jigoku Hell - 8 min walk - 0.5 miles
  • Vidoro Museum - 10 min walk - 0.6 miles
  • Mt Unzen Visitors Centre - 20 min walk - 1.1 miles
  • Unzen-Amakusa National Park - 5 min drive - 3.0 miles
  • Unzen Ropeway - 11 min drive - 2.6 miles

Getting around

  • Shimabaragaiko station - 35 min drive
  • Nagasaki Airport (NGS) - 77 min drive

Restaurants

  • ‪ほっともっと - ‬13 min drive
  • ‪よしちょう - ‬13 min drive
  • ‪愛菜館 - ‬10 min drive
  • ‪絹笠食堂 - ‬7 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬9 min walk

About this property

Unzen Azumaen

Ryokan in Unzen with a full-service spa and area shuttle service
Guests staying at Unzen Azumaen enjoy access to a full-service spa, karaoke, and free WiFi in public areas. There's free parking and a free area shuttle. Helpful staff can provide tour or ticket assistance and luggage storage. Other amenities at this hot springs ryokan include a meeting room, free newspapers, and a garden.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers, free toiletries, slippers, and bidets. Dining areas and refrigerators are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a hot tub.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 11:00 AM. There are hot springs on site.

Languages

English, Japanese

Similar properties

Exterior

Hoshino Resorts KAI Unzen

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 44 reviews
$363 nightly
The price is $402
Jul 16 - Jul 17
All taxes and fees included in total
Hoshino Resorts KAI Unzen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Breakfast available for a fee: JPY 2,700 per person
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • Separate in-room dining area

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden

Full-service spa

  • Hot springs
  • Hot tub
  • Massage
  • Public bath open from 3:00 PM - 11:00 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Refrigerator
  • Separate dining area

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 PM

Check-out

Check-out before 10:00 AM

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Child's Club Card: JPY 2160 per night, (up to 12 years old)
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Breakfast fee: approximately JPY 2700 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards
Cashless transactions are available
  • Check-in: 3:00 PM—-6 PM
  • Check-out: 10:00 AM
For convenient arrivals and departures, you can take advantage of the free shuttle service to and from the train station. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Azumaen
Azumaen Inn
Unzen Azumaen
Unzen Azumaen Inn
Unzen Azumaen Unzen
Unzen Azumaen Ryokan
Unzen Azumaen Ryokan Unzen

Frequently asked questions

Are free cancellation options available at Unzen Azumaen?

Unzen Azumaen offers free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

What can I see within easy reach of Unzen Azumaen?

Located steps from Unzen Toy Museum, this ryokan is in Unzen, and within a 10-minute walk of Unzen Jigoku Hell and Vidoro Museum. You'll also find Mt Unzen Visitors Centre and Oshidori Pond less than a mile away.

Will I be able to park at Unzen Azumaen?

Yes, self parking is offered for free at the ryokan.

Is a spa located at Unzen Azumaen?

There is a full-service spa available for guests to enjoy and services include massages.

Does Unzen Azumaen feature a casino at the property?

No, Unzen Azumaen doesn't have a casino.

Is there an indoor pool at Unzen Azumaen?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Unzen Azumaen?

Couples staying at this ryokan will appreciate amenities like slippers as well as a full-service spa and hot springs.

Does Unzen Azumaen have a hot tub?

Yes, this ryokan has a spa tub.

Does Unzen Azumaen feature a restaurant that includes a breakfast menu?

Yes, Unzen Azumaen serves breakfast for a surcharge from its cafe.

Will Unzen Azumaen allow pets to stay for free?

No, pets aren't allowed at Unzen Azumaen.

Does Unzen Azumaen have connecting rooms?

No, this ryokan doesn't feature connecting guestrooms.

How close is the airport from Unzen Azumaen?

The closest major airport to Unzen Azumaen is Amakusa Airport (AXJ), which is 29.5 mi away (86 minutes by car). Another top airport is Nagasaki Airport (NGS), which is around 22.8 mi away.

Can I book a room with a balcony at Unzen Azumaen?

No, there aren't any accommodations with balconies at Unzen Azumaen.

Does Unzen Azumaen offer wedding services?

Take advantage of the wedding venue at Unzen Azumaen if you plan to say "I do" during your trip.

Unzen Azumaen Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 39 out of 84 reviews
Rating 8 - Good. 27 out of 84 reviews
Rating 6 - Okay. 12 out of 84 reviews
Rating 4 - Poor. 2 out of 84 reviews
Rating 2 - Terrible. 4 out of 84 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

HUNG FAI

Traveled with family
Very comfortable hotel with good lake view from the room.
Stayed 2 nights in May 2024

10/10 Excellent

KANGJUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable premium Ryokan

Services were perfect. I got everything that I expected from Japanese Ryokan during the stay. Employees were passionate, and dedicated to their job. Highly recommended for your Onsen trip.
Lake view
Comfortable tatami room
Also has bedroom with a single-sized bed
Entrance
Stayed 1 night in Jan 2024

10/10 Excellent

Chi

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great view!

The lake view is very nice. The meals are fancy but average taste. If there were an outdoor onsen, it would be perfect!
Stayed 1 night in Sep 2023

6/10 Okay

Francis

Stayed 1 night in Oct 2021

6/10 Okay

Verified traveler

Traveled with group
Disliked: Amenities
Hotel way overcharged is for dinner. For 8800 yen, we were given food that’s worth about one third the price in a cold, function room that’s most uncondicive. Onsen was probably one of the worst we’ve been. No amenities provided except for basic shampoo, conditioner n body shampoo . Staff is ok . But we felt really cheated about dinner. Absolutely zero value for money. Only thing I can compliment is the bed and comforter. The rest of the room is lousy.
Stayed 1 night in Nov 2019

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Emperor's accommodation - mediocre food

The special room we were given was lovely. But the food was unsatisfactory and not worth the high price we paid. The dining room was like a store room.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with a great view and staff!

This hotel was clean, quiet and met our needs as a family of 4. The hotel does have a charge for kids, as well as, a small daily resort fee, so be aware of that upon checkin. The staff was friendly and provided us tea and orange juice for the kids upon arroval, then accompanied us to our tatami room to answer any questions we had with an English speaking staff member. The tatami room is worth the extra cash, as it has a great view of the lake and has about 8-10 futon mattresses to lay out ( I was concerned about not sleeping well on the firm floor, but double stacked mine had a great night sleep!) To the reviewers talking about this hotel being “old”; yes it’s not the newest hotel (you won’t find that in this town anyways) but it was clean and meets the standards of a typical Japanese hotel and do agree to stay clear of the western style rooms. Stack up on food/drinks from Lawson or Family Mart ( Not a lot of food options around), get the tatami room, go the onsen/sauna and enjoy the view. You won’t be disappointed.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Kevin, Hong Kong

Liked: Cleanliness, staff & service

Kyushu getaway

Very remote but large hotel with great views of the lake. Perfect for quiet retreat. Short uphill walk to Main Street to visit the Jigoku, which was amazing. Best to have dinner in hotel as choices on Main Street limited.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this hotel

This is very nice and comfortable hotel. We happened to stay in Japanese style room. It is spacious and the lake view was wonderful from room.

8/10 Good

David, Chicago, IL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Hotel

Very good accommodation. Staff helped as best as possible with English speaking customer. Very comfortable and helpful for any needs during stay. Provided delivery and pick up by hotel transportation to village area for shoppoing and restaurants.

10/10 Excellent

Ryan, Los angeles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent for a relaxing getaway

Super service, super facilities for a ryokan. The only downside is that I was there alone and it was a bit lonely. No communal activities. Bit great for a couple or family

8/10 Good

MAMORU

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

歴史を感じられる旅館

受付は少し無愛想だったが、その他のスタッフは親しみが有り良い体験が出来た。 部屋や浴場は流石に少し古さは感じられる。
Stayed 1 night in Mar 2025

8/10 Good

masayasu

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Yuk sun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

KAZUO

Traveled with family
Liked: Cleanliness
よかったです。近かったら何回でも伺いたいです。、
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

8/10 Good

Young Sik

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

MOE

Stayed 1 night in Jan 2025

8/10 Good

Kazuhiro

Traveled with family
Liked: Cleanliness, staff & service, amenities
夜、朝ともに食事が非常に美味しかった。
Stayed 1 night in Dec 2024

10/10 Excellent

Seiwa, Kitakyushu-shi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋からの眺めが良く、また担当してくださった方の対応が素晴らしかったため贅沢な時間を過ごせました。
Stayed 1 night in Nov 2024

6/10 Okay

??

Disliked: Cleanliness
夕飯の食事は至れり尽くせりでした、朝食は塩分多くせっかく釜で炊かれたご飯食べきれずおにぎりにしてもらいました！
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
최고의 평온한 휴식을 취할수 있는 숙박이었습니다. 아침에 일어나 바라보는 호수의 뷰는 정말 잊지 못할거 같네요. 온천물 또한 훌륭했습니다. 감사합니다. 다만,,,외부 주변에 음식점이 많지 않은만큼 다양한 다이닝 메뉴가 있었으면 합니다.
Stayed 1 night in Sep 2024

10/10 Excellent

sanghoon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mai

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
スタッフの方々はみなさん親切でした。 施設はわりと古くはありますが、温泉のお湯もよかったです。 が、ごはんは少し内容が残念でした。
Stayed 1 night in Aug 2024