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Hoshino Resorts KAI Unzen

3.0 star property
Hotel with free breakfast, steps from Unzen Jigoku Hell

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Photo gallery for Hoshino Resorts KAI Unzen

Relax in our spacious lobby area with comfortable seating and stunning views of the surrounding area.
Welcome to our lobby, featuring a sleek reception desk and a decorative wall with a geometric pattern.
Relax in a comfortable lounge area with a view of the surrounding building and greenery.
Relax in a serene lounge area with a tranquil view and modern design.
Situated in a serene courtyard, this building features a flat roof and large glass windows.

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621
  • Unzen Jigoku Hell
    ‪1 min walk‬
  • Unzen-Amakusa National Park
    ‪6 min drive‬
  • Unzen Ropeway
    ‪11 min drive‬
  • Nagasaki (NGS)
    ‪47 min drive‬

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Room options

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(1 review)
  • Park view
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

Unzen

Hoshino Resorts KAI Unzen places you next to Unzen Jigoku Hell and within a few miles (5 km) of other popular attractions like Unzen Ropeway. This 51-room, 3-star hotel welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • Unzen Jigoku Hell - 1 min walk - 0.1 miles
  • Vidoro Museum - 3 min walk - 0.2 miles
  • Mt Unzen Visitors Centre - 13 min walk - 0.7 miles
  • Unzen-Amakusa National Park - 6 min drive - 3.6 miles
  • Unzen Ropeway - 11 min drive - 3.0 miles

Getting around

  • Shimabaragaiko station - 29 min drive
  • Nagasaki Airport (NGS) - 66 min drive

Restaurants

  • ‪ほっともっと - ‬12 min drive
  • ‪よしちょう - ‬12 min drive
  • ‪愛菜館 - ‬10 min drive
  • ‪絹笠食堂 - ‬4 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk

About this property

Hoshino Resorts KAI Unzen

Hotel with free breakfast, steps from Unzen Jigoku Hell
Hoshino Resorts KAI Unzen offers free WiFi in public areas and coffee in a common area. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for JPY 1800 per person one-way. Staff members can answer questions about accommodations, and also provide front-desk service during limited hours.
Guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer hair dryers. Safes and desks are also standard. Housekeeping is available on request.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen).

Languages

English, Japanese

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Relax in our spacious lobby, featuring a central reception desk and comfortable seating areas.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free uncovered self parking on site

Food and drink

  • Free Japanese breakfast available daily 7:30 AM to 9:30 AM
  • A restaurant
  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (on request)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 2 years old or younger stays free, per registered adult, when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: JPY 1800 per person (one-way)
  • Airport shuttle fee per child: JPY 1800 (one-way), (up to 11 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Frequently asked questions

Are free cancellation options available at Hoshino Resorts KAI Unzen?

Hoshino Resorts KAI Unzen provides free cancellation on certain room rates. For more details, review the cancellation policy on Orbitz.

What's there to do within easy reach of Hoshino Resorts KAI Unzen?

This hotel is located in Unzen, just steps from Unzen Jigoku Hell and Unzen Toy Museum, and within a short walk of Vidoro Museum. You'll also find Mt Unzen Visitors Centre and Oshidori Pond less than a mile away.

Is there parking available at Hoshino Resorts KAI Unzen?

Yes, uncovered self parking is offered for free at the hotel.

Does Hoshino Resorts KAI Unzen have a casino at the property?

No, Hoshino Resorts KAI Unzen doesn't have a casino.

Is there an indoor pool at Hoshino Resorts KAI Unzen?

No, there is no indoor pool at this hotel.

Is Hoshino Resorts KAI Unzen good for couples?

Couples staying at this hotel will appreciate amenities like a down comforter as well as a restaurant and free breakfast.

Does Hoshino Resorts KAI Unzen have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hoshino Resorts KAI Unzen feature a restaurant that includes a breakfast menu?

Yes, Hoshino Resorts KAI Unzen serves free Japanese breakfast each morning from its restaurant.

Will Hoshino Resorts KAI Unzen allow pets to stay for free?

No, pets aren't allowed at Hoshino Resorts KAI Unzen.

Are there connecting rooms at Hoshino Resorts KAI Unzen?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Hoshino Resorts KAI Unzen?

The closest major airport to Hoshino Resorts KAI Unzen is Amakusa Airport (AXJ), which is 29.1 mi away (85 minutes by car). Another top airport is Nagasaki Airport (NGS), which is around 23 mi away.

Can I book a room with a balcony at Hoshino Resorts KAI Unzen?

No, there aren't any guestrooms with balconies at Hoshino Resorts KAI Unzen.

Hoshino Resorts KAI Unzen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 38 out of 45 reviews
Rating 8 - Good. 5 out of 45 reviews
Rating 6 - Okay. 0 out of 45 reviews
Rating 4 - Poor. 2 out of 45 reviews
Rating 2 - Terrible. 0 out of 45 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

kenneth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels.com is a bit chaos when I booked the hotel. I booked 3 persons room but Hoshino only got ready for 2. Anyway, I did request them to arrange 3 beds in a room onsite. They agreed but dinner can't be ready in the beginning. Finally, one of the managers helped me to rearrange everything. So dinner and bed were nicely arranged eventually. I do appreciated.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean and comfortable rooms, and a lovely open-air bath with a great atmosphere. The morning power walking activity was a fantastic way to start the day. Only downside—due to a recent landslide, the usual forest view is currently partially available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Bradley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. It’s set in such a beautiful location. We choose a room with a private onsen, set on a balcony overlooking the mountain. It was quite an experience soaking in the tub watching the snow come down. The dining experience was great and food was delicious. Staff were friendly and welcoming.
Stayed 1 night in Jan 2025

10/10 Excellent

Yuk Har Mendy

Stayed 1 night in Jan 2025

10/10 Excellent

Yoav

Stayed 2 nights in Dec 2024

10/10 Excellent

Hoi Kwan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful onsen resort with fantastic food

Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice experience

Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Stayed 1 night in Oct 2024

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities
It is a nice place for onsen. The hotel stuffs were nice and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice accommodation and great meal

New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10 Excellent

Kar Wing Venus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
對於星野集團名下的酒店來說，雲仙算是很不錯的選擇。首先，位置在雲仙地獄咫尺附近，無論位置和觀景都非常美麗，房間有大型落地玻璃，可望見雲仙地獄的景觀， 十分壯觀。其次，一泊二食的餐飲均非常有特色及用心，除了食材新鮮時令，還有職員用心介紹。飯店內的溫泉水溫度和泉質也十分好，感覺非常舒適。另外，還有活板印字體驗可預約和閱讀區，可讓遊客體驗。最重要是員工的服務態度非常優質，令人客賓至如歸。總括來說，如果有機會到雲仙住一晚，這兒必定是首選。
Stayed 1 night in Mar 2025

8/10 Good

Hing Fan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdoor spa is good
Stayed 1 night in Mar 2025

10/10 Excellent

SUNGOK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yeonji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

호시노가 운젠에 가면..

운젠의 매력을 느끼게 해주는 호시노 공간의 고요한 세련미와 친절한 서비스가 좋았다.
Stayed 1 night in Feb 2025

10/10 Excellent

minjun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just WOW

We choose a room with a private hot spring offers a serene escape, luxurious amenities, and stunning views. Perfect for relaxation and rejuvenation, it’s an unforgettable wellness experience. Highly recommended!
Stayed 2 nights in Nov 2024

10/10 Excellent

Hyoyoung

Stayed 2 nights in Jan 2025

10/10 Excellent

Sze Wai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shinan

Stayed 1 night in Jan 2025

10/10 Excellent

laure

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnifique hôtel

Magnifique hôtel. Très bien placé avec un onsen extérieur magnifique. Les repas sont très bons.
Stayed 3 nights in Dec 2024

10/10 Excellent

Taehyun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

yim ting

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店環境清幽；員工殷勤款待；房間大，內部裝飾很好；食物質素佳；溫泉設施一流。簡直是度假級享受！