Shangri-La Ulaanbaatar

5.0 star property
Luxury hotel with 4 restaurants and bars

Choose dates to view prices

Photo gallery for Shangri-La Ulaanbaatar

2 bars/lounges, lobby lounge
Lobby
Exterior
4 restaurants, breakfast, lunch, dinner served; international cuisine
1 bedroom, Frette Italian sheets, premium bedding, down comforters

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Gym
  • Housekeeping
  • Breakfast available

Explore the area

Map
19 Olympic Street, Sukhbaatar District - 1, Ulaanbaatar, 14241
  • Sükhbaatar Square
    ‪8 min walk‬
  • National Academic Theatre of Opera and Ballet of Mongolia
    ‪9 min walk‬
  • National University of Mongolia
    ‪14 min walk‬
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪46 min drive‬

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Room options

Executive Suite, 1 King Bed

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Horizon Club, Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(4 reviews)
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Horizon Club, Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

Premier Room, 2 Twin Beds

  • 452 sq ft
  • Sleeps 3
  • 2 Twin Beds

Suite (Specialty)

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (Shangri-La)

  • 904 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Suite, 2 Twin Beds

  • 904 sq ft
  • Sleeps 3
  • 2 Twin Beds

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Shangri-La Ulaanbaatar is next to Embassy of Bulgaria and Embassy of Japan. This 290-room, 5-star hotel has conveniences like an indoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Sükhbaatar Square - 8 min walk - 0.5 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 9 min walk - 0.5 miles
  • National Museum of Mongolia - 14 min walk - 0.8 miles
  • National University of Mongolia - 14 min walk - 0.8 miles
  • Terelj National Park - 4 min drive - 1.5 miles

Getting around

  • Ulaanbaatar Station - 13 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 59 min drive

Restaurants

  • ‪Tom N Toms Shangrila - ‬1 min walk
  • ‪Foody Lohas Cafe - ‬10 min walk
  • ‪Millie's Cafe - ‬6 min walk
  • ‪Takesan Miso Ramen - ‬3 min walk
  • ‪Swiss Coffee Shop - ‬2 min walk

About this property

Shangri-La Ulaanbaatar

Luxury hotel with 4 restaurants and bars
Guests of Shangri-La Ulaanbaatar have access to an indoor pool, a gym, and a sauna. There's free parking, and an airport shuttle (available 24 hours) for USD 45.00 per vehicle roundtrip. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect 40-inch LED TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds sport Frette Italian sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Japanese, Korean, Malay, Mongolian, Russian, Vietnamese

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: USD 30 for adults and USD 10 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Cafe Park
  • Hutong
  • Lobby Lounge
  • Naadam

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (28,449 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 6:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Free rollaway/extra beds are available
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 30 for adults and USD 10 for children
  • Airport shuttle fee: USD 45.00 per vehicle (roundtrip)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: noon
  • Check-out: noon
  • Minimum check-in age: 16
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Shangri Ulaanbaatar Hotel
Shangri Ulaanbaatar
Shangri La Ulaanbaatar
Shangri-La Ulaanbaatar Hotel
Shangri-La Ulaanbaatar Ulaanbaatar
Shangri-La Ulaanbaatar Hotel Ulaanbaatar

Frequently asked questions

Is a free cancellation option available at Shangri-La Ulaanbaatar?

Shangri-La Ulaanbaatar offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Shangri-La Ulaanbaatar?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Ulaanbaatar on Jul 15, 2025 start from $390.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Shangri-La Ulaanbaatar?

This hotel is situated in Downtown Ulaanbaatar, just steps from Wedding Palace and Memorial Museum of Victims of Political Persecution, and within a short walk of Ministry of Health. You'll also find Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia less than a mile away.

Is there parking available at Shangri-La Ulaanbaatar?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Shangri-La Ulaanbaatar have a casino at the property?

No, Shangri-La Ulaanbaatar doesn't have a casino.

Will I find an indoor pool at Shangri-La Ulaanbaatar?

Yes, this hotel has an indoor pool.

What do couples enjoy most about Shangri-La Ulaanbaatar?

There are plenty of amenities for couples at this hotel, including an indoor pool, 2 bars, and 4 restaurants.

Are there hot tubs at Shangri-La Ulaanbaatar?

No, but guests can enjoy a steam room at this hotel.

Does Shangri-La Ulaanbaatar feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Ulaanbaatar has 4 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Shangri-La Ulaanbaatar allow pets to stay free of charge?

No, pets aren't allowed at Shangri-La Ulaanbaatar.

Does Shangri-La Ulaanbaatar have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Shangri-La Ulaanbaatar?

The closest major airport to Shangri-La Ulaanbaatar is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is 29.4 mi away (59 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Ulaanbaatar?

No, there aren't any guestrooms with balconies at Shangri-La Ulaanbaatar.

Does Shangri-La Ulaanbaatar offer wedding services?

Take advantage of the wedding venue at Shangri-La Ulaanbaatar if you plan to say "I do" during your trip.

Shangri-La Ulaanbaatar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 68 out of 119 reviews
Rating 8 - Good. 29 out of 119 reviews
Rating 6 - Okay. 12 out of 119 reviews
Rating 4 - Poor. 1 out of 119 reviews
Rating 2 - Terrible. 9 out of 119 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa, Paradise Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mongolia.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Eric

Stayed 2 nights in Oct 2024

6/10 Okay

Mark

Liked: Cleanliness, property conditions & facilities
Property is fine for a quick trip through the capital. Definitely geared toward business.
Stayed 3 nights in Sep 2024

10/10 Excellent

Oggi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Very beautiful hotel and has great and friendly staff. Specially, front office staff Enku was amazing. She is very professional and helpful who made our trip unforgettable. Thank you Enku!
Stayed 1 night in Aug 2024

8/10 Good

Ariun-Erdene

Liked: Staff & service
Stayed 1 night in Nov 2023

8/10 Good

Ariun-Erdene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Andrea

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was very accommodating and respected my vegan request.
Stayed 5 nights in Oct 2023

2/10 Terrible

Carlos J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all cost

Fraudulent place, false advertising on having a pool (they dont) or spa (also closed) or multilingual staff (no english speaking). Also had food poisoning and spent 2 days on hospital.
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Jul 2023

8/10 Good

david

Stayed 2 nights in Jun 2023

10/10 Excellent

Seongyun

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2023

6/10 Okay

Jay

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Don’t order any food at the ‘Lobby Lounge’ if you are being chased by the next appointment
Stayed 5 nights in Nov 2022

10/10 Excellent

Enkhbold

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

Yin Ki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Front desk staff is very friendly and helpful. Enjoyed the view from the room. Furniture is a bit worn out but everything functions well. Though u need to walk a bit to the sports club, the equipment there is not disappointing. Overall is good.
Stayed 1 night in Jan 2022

10/10 Excellent

Enkhjargal

Stayed 1 night in Sep 2021

8/10 Good

Kaori

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was a comfortable stay. The only issue we faced was slow delivery of room service.
Stayed 1 night in Aug 2021

8/10 Good

Cesar, Ulaanbaatar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The assistance service was good, fully operational at any time. Gym and swimming pool was available, easy access to the mall without having to go outside to cross the street. The city view was good. Some furniture need replacement (aging). Not enough channels on the cable TV. I didn't see any sanitizer at all, not in the room, not at the breakfast restaurant.
Stayed 3 nights in Jul 2020

10/10 Excellent

Troy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. Includes access to top level gym that is a short walk away indoors through the property building. Room was clean and service was very good.
Stayed 7 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is only true 5 star hotel in ulaanbaatar... great location. linked to shopping mall. Great chinese restaurant... You will need one after few days of Ger experience here.
Stayed 1 night in Aug 2019

10/10 Excellent

Boldmaa, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend it

Beautiful hotel, great staff. Centrally located it's a walking distance from the main square. There is mall with a few restaurants next to it so if you need to shop or have a traditional mongolian food then you can just walk to the mall. The breakfast was good too. Highly recommend it.
Stayed 4 nights in Jun 2019

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is nice and very comfortable. Furnitures not as tip top as other Shangri la hotels but definitely the best hotel in Ulaanbaator. Staffs are very friendly and approachable. Thumbs up!
Stayed 2 nights in Jun 2019