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Puma Imperial Hotel

Property class: 3.5

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Photo gallery for Puma Imperial Hotel

Concierge desk
Restaurant
Meeting facility
Dining
Room

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Business services

Explore the area

View in a map
University Street, Sukhbaatar Square, Ulaanbaatar, 210646
  • Place, National University of Mongolia
    ‪2 min walk‬
  • Place, Sukhbaatar Square
    ‪3 min walk‬
  • Place, Sükhbaatar Square
    ‪3 min walk‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Semi Deluxe Suite

Room

Semi Deluxe Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Puma Imperial Hotel is next to National University of Mongolia and Government Palace Garden. This 27-room, 3.5-star hotel welcomes guests with 2 restaurants, free in-room WiFi, and free self parking.

What's nearby

  • National University of Mongolia - 2 min walk - 0.1 miles
  • Sukhbaatar Square - 3 min walk - 0.2 miles
  • Sükhbaatar Square - 3 min walk - 0.2 miles
  • Mongolian Natural History Museum - 4 min walk - 0.3 miles
  • National Museum of Mongolia - 5 min walk - 0.3 miles

Getting around

  • Ulaanbaatar Station - 16 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 62 min drive

Restaurants

  • ‪Nagomi - ‬5 min walk
  • ‪The Bull - ‬3 min walk
  • ‪Modern Nomads - 2 restaurant - ‬6 min walk
  • ‪Caffe Bene Galleria - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Puma Imperial Hotel

Puma Imperial Hotel features free WiFi in public areas, conference space, and a 24-hour business center. There's free parking, and an airport shuttle at scheduled times for USD 19 per person one-way. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a porter/bellhop.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Other standard amenities include electric kettles, safes, and phones.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 9:00 AM to 9:00 PM at scheduled times
  • Free self parking on site

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; USD 11 for adults and USD 11 for children
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Delhi Darbar
  • Puma
  • Puma Cafe

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 1,938 square feet of conference space
  • 2 meeting rooms
  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for USD 30 per stay

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 11 for adults and USD 11 for children
  • Airport shuttle fee: USD 19 per person (one-way)
  • Rollaway bed fee: USD 30 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available during limited hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL Ulaanbaatar
PUMA IMPERIAL
PUMA IMPERIAL HOTEL Hotel
PUMA IMPERIAL HOTEL Ulaanbaatar
PUMA IMPERIAL HOTEL Hotel Ulaanbaatar

Frequently asked questions

Is a free cancellation option available at Puma Imperial Hotel?

Puma Imperial Hotel provides free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Puma Imperial Hotel?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Puma Imperial Hotel on Oct 23, 2026 start from $90, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Puma Imperial Hotel?

This hotel is situated in Downtown Ulaanbaatar, just steps from Sükhbaatar Square and Government Palace Garden, and within a short walk of Sukhbaatar Square. You'll also find Government Palace and Mongolian Natural History Museum less than a mile away.

Does Puma Imperial Hotel feature a casino at the property?

No, Puma Imperial Hotel doesn't have a casino.

Is there an indoor pool at Puma Imperial Hotel?

No, there is no indoor pool at this hotel.

Does Puma Imperial Hotel have a restaurant that serves breakfast?

Yes, Puma Imperial Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Puma Imperial Hotel allow pets to stay free of charge?

No, pets aren't allowed at Puma Imperial Hotel.

How close is the airport from Puma Imperial Hotel?

The closest major airport to Puma Imperial Hotel is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is 29.8 mi away (62 minutes by car).

Puma Imperial Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 22 out of 69 reviews
Rating 8 - Good. 22 out of 69 reviews
Rating 6 - Okay. 4 out of 69 reviews
Rating 4 - Poor. 15 out of 69 reviews
Rating 2 - Terrible. 6 out of 69 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Location is fantastic, but extremely dated and overpriced hotel.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Great stay - had everything I needed for a comfortable night's sleep.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful, great facilities, great breakfast. Good location
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Nice hotel within walking distance of a lot of shopping, dining, and cultural attractions. Very helpful staff.
Stayed 2 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and spacious

We had an extremely comfortable stay in a large spacious twin room with a kitchenette. Location is excellent for central activities in Ulaabaatar.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, great location nice room. Could have used a stand alone shower rather than a tub shower.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious. The staff was friendly and inviting. Also the free breakfast was delicious, it was fresh and tasty. Please keep up the great work you all do. I'm definitely staying at this property again when I bring my mom.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

The staff at this hotel is very friendly- one receptionist went above and beyond and helped me find a dentist when I was in a lot of pain. The hotel itself is a bit older, but it is comfortable nonetheless. It’s a very close walk to Sukhbaatar Square and multiple museums and monuments.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just live here many times. Everything is good. But the WiFi needs to be updated.
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
We request non smoking room. But they assigned a bad smell smoking room to us. And said no room to change.
Stayed 1 night in Jul 2024
Verified review

2/10 Terrible

The hotel does not have good communication with Orbitz. I had booked and a confirmation from Orbitz. However when I showed up, the hotel was full. They did find a neighboring hotel. My advice is call the hotel after booking to insure you have a room.
Stayed 1 night in Jun 2023
Verified review

8/10 Good

Liked: Staff & service
Nice place to stay.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tutto perfetto
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
深夜のチェックイン・早朝のチェックアウトでしたが、フロントのスタッフの方には明るく対応していただけました。 中心地にあるので行動の拠点として便利でした。 1階にあるカレーレストラン、美味しいです。
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
흠... 그냥 그럭저럭 괜찮음. 청소상태는 그냥보기는 괜찮은데. 세부적으론 별로... 샤워커튼이 없어서 사방으로 물이 튀고, 샤워장은 배수가 안됨. 조식은 조금 아쉬운 정도~.
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super beliggenhet

Bra hotell, god valuta for pengene. Super beliggenhet rett ved hjerte av byen, Sükhbaatar Square.
Stayed 2 nights in Jul 2025
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
エクスペディアで事前決済していたのも関わらず、現地でも宿泊費を求めてきた。 実際に事前決済されていることを知らない同行者が請求通り支払ってしまい二重で支払うこととなった。返金依頼中
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
このホテルの良いところは立地だけです。設備、スタッフの態度、清掃、どれも中途半端です。
Stayed 9 nights in Apr 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
很旧，不推荐，水还要钱
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un buen hotel en el centro de Ulán Bator

Perfectamente ubicado en el centro de Ulaanbaatar, personal amable y eficiente, instalaciones adecuadas, cafetería agradable a precios razonables. El desayuno un poco flojo, pero es una muy buena opción en la capital de Mongolia.
Stayed 5 nights in Oct 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
나이트가 옆어있음. 잠을 못잠.
Stayed 3 nights in Sep 2024
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
２人泊なのに、水、バスローブがひとつずつしかないので電話して持ってきてもらった その間にTVがつかないし、コーヒーカップはあるのにコーヒーがないことも判明 TVは2人直しに来たけど、だめだね、だけで帰って行った、何それ？ コーヒーもない、と言われたけど、2泊目にはインスタントコーヒー，紅茶が補充されていた、あるんじゃない！ ランドリーバックも2日目にはあった シングルベッド２つの部屋だったが、一つは体重65キロの夫が寝返り打つとベッドが傾いてしまう最悪なものだった 朝食の始まると聞かされた時間に行くと、すでにたくさんの人が食事をしていて、おかずは補充されず、これまで見たことのない薄っぺらいオムレツに辟易
Stayed 2 nights in Jul 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gute Lage im Stadtzentrum beim Sukhbaatar-Platz. Läden und Restaurants fußläufig erreichbar.
Stayed 2 nights in Sep 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gutes Mittelklassehotel. Entspannte Atmosphäre im Hotel, zurückhaltender, aber freundlicher Service.
Stayed 2 nights in Aug 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room heating and cleanliness. Not enough drinking water.
Stayed 4 nights in Oct 2019