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Kempinski Hotel Khan Palace

5.0 star property

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Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Spa
Miscellaneous
Lobby
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Place, Ulaanbaatar City Museum
    ‪6 min walk‬
  • Place, Sükhbaatar Square
    ‪2 min drive‬
  • Place, National University of Mongolia
    ‪2 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room (Deluxe King room)

Deluxe Room (Deluxe King room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe Room)

Deluxe Room (Deluxe Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Room (Deluxe Room)

  • City view
  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room (Superior Twin Room)

Superior Room (Superior Twin Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior Twin Room)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite (Executive Suite)

Executive Suite (Executive Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Executive Suite (Executive Suite)

  • City view
  • 914 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room (Superior King Room)

Superior Room (Superior King Room) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 333 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite (Presidential Suite)

Presidential Suite (Presidential Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 1184 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room (Classic Twin)

Classic Room (Classic Twin) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite (Deluxe Suite)

Deluxe Suite (Deluxe Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite (Superior Suite)

Superior Suite (Superior Suite) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Superior Suite (Superior Suite)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Kempinski Hotel Khan Palace is within 2 miles (3 km) of popular attractions such as Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. This 5-star hotel has 99 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Ulaanbaatar City Museum - 6 min walk - 0.4 miles
  • Sükhbaatar Square - 2 min drive - 1.0 mile
  • Central Tower - 2 min drive - 1.0 mile
  • National University of Mongolia - 2 min drive - 1.3 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 2 min drive - 1.5 miles

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪Kempinski Hotel Khan Palace - ‬1 min walk
  • ‪Royal Irish Pub - ‬6 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Tenger - ‬1 min walk
  • ‪Cup Chicken - ‬2 min walk

About this property

Kempinski Hotel Khan Palace

At Kempinski Hotel Khan Palace, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 55 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with securing valuables, concierge services, and access to locker space. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 40-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the hot tub.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,842 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

Is free cancellation available at Kempinski Hotel Khan Palace?

Kempinski Hotel Khan Palace offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Kempinski Hotel Khan Palace?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Kempinski Hotel Khan Palace on Mar 10, 2026 start from $124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do within easy reach of Kempinski Hotel Khan Palace?

This hotel is situated in Downtown Ulaanbaatar within a 10-minute walk of Ulaanbaatar City Museum and International Intellectual Museum. You'll also find Sukhbaatar Square and Mongolian Natural History Museum within a short drive.

Is there parking available at Kempinski Hotel Khan Palace?

Yes, secured self parking is offered for free at the hotel.

Does Kempinski Hotel Khan Palace feature a casino at the property?

No, Kempinski Hotel Khan Palace doesn't have a casino.

Is there an indoor pool at Kempinski Hotel Khan Palace?

No, there is no indoor pool at this hotel.

Is Kempinski Hotel Khan Palace good for couples?

There are many amenities for couples at this hotel, including a bar and 3 restaurants plus some guestrooms feature in-room massages.

Does Kempinski Hotel Khan Palace have a hot tub?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Kempinski Hotel Khan Palace have a restaurant with a breakfast menu?

Yes, Kempinski Hotel Khan Palace has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Hotel Khan Palace allow pets to stay for free?

No, pets aren't allowed at Kempinski Hotel Khan Palace though service animals are welcome.

Does Kempinski Hotel Khan Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Kempinski Hotel Khan Palace?

The closest major airport to Kempinski Hotel Khan Palace is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is about 19.3 mi away.

Are there rooms with balconies that I can book at Kempinski Hotel Khan Palace?

No, there aren't any guestrooms with balconies at Kempinski Hotel Khan Palace.

Does Kempinski Hotel Khan Palace host weddings?

Take advantage of the wedding venue at Kempinski Hotel Khan Palace if you plan to say "I do" during your trip.

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 403 reviews
Rating 8 - Good. 117 out of 403 reviews
Rating 6 - Okay. 28 out of 403 reviews
Rating 4 - Poor. 8 out of 403 reviews
Rating 2 - Terrible. 2 out of 403 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Ellen

Business traveler
Liked: Cleanliness, staff & service, amenities
Friendly, clean, helpful, comfortable
Stayed 3 nights in Dec 2025

10/10 Excellent

Diellza

Liked: Cleanliness, property conditions & facilities
Stayed 12 nights in Sep 2025

4/10 Poor

Yorai

Disliked: Cleanliness, amenities, property conditions & facilities
No towels, food took over 1.5 hours to artuve
Stayed 2 nights in Nov 2025

8/10 Good

Yumiko

Liked: Cleanliness, property conditions & facilities
Front desk staff were fantastic. They were always ready to help with a smile.
Stayed 2 nights in Nov 2025

10/10 Excellent

Eric

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great service from check-in to check-out!
Stayed 1 night in Nov 2025

10/10 Excellent

sergio

Stayed 2 nights in Oct 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was phenomenal. They treated us like royalty. Facilities we're great. And the food at KK (on prop restaurant) was fantastic. Highly recommend.
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and neat.
Stayed 2 nights in Sep 2025

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and pleasant atmosphere.
Stayed 1 night in Oct 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Khanh

Stayed 1 night in Sep 2025

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Ravi, Mumbai

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent proactive staff
Stayed 2 nights in Sep 2025

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was amazing, the service was top notch.
Stayed 1 night in Sep 2025

8/10 Good

Teresita

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was plentiful and good. The room was comfortable but the bathroom was small. The shower super tight and the vanity super low. The hotel is a bit dated but they keep it clean and comfortable. The restaurant was decent with friendly service.
Stayed 3 nights in Sep 2025

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, decent breakfast, quiet ish

Stayed 2 nights in Sep 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff. Only hotel that we found that offered an airport shuttle. Excellent hotel and great value!
Stayed 1 night in Sep 2025

10/10 Excellent

Matteo

Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Lotsa was very very helpful. It was our 47th anniversary and Lutaa and Ogda were very helpful in making it a pleasant occasion. Also miss Bambi in the dining room was very pleasant and helpful. The food was okay but could use some improvement to be up to the kempinski intl five star standard.
Stayed 3 nights in Sep 2025

6/10 Okay

Sara

Not great
Stayed 1 night in Jul 2025

10/10 Excellent

Frank, Toronto

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely well run, maintained and clean property with excellent friendly staff and a most personable GM.. io would strongly recommend as excellent choice in UB
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ute, Singapore

Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Stayed 2 nights in Aug 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff and reliable quality

Stayed 5 nights in Jul 2025

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