Kempinski Hotel Khan Palace

5.0 star property
Luxury hotel with 3 restaurants and a 24-hour fitness center

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Photo gallery for Kempinski Hotel Khan Palace

Bar (on property)
Exterior
Bar (on property)
Bar (on property)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Housekeeping
  • Parking included

Explore the area

View in a map
East Cross Road, Peace Avenue, Bayanzurkh District, Ulaanbaatar
  • Place, Sükhbaatar Square
    ‪2 min drive‬
  • Place, National Academic Theatre of Opera and Ballet of Mongolia
    ‪2 min drive‬
  • Place, Terelj National Park
    ‪4 min drive‬
  • Airport, Ulaanbaatar (UBN-Chinggis Khaan Intl.)
    ‪48 min drive‬

Room options

Deluxe Room (Deluxe King room)

9.8 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room (Deluxe Room)

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Superior Room (Superior Twin Room)

9.4 out of 10
Exceptional
(6 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Executive Suite (Executive Suite)

  • 914 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Superior Room (Superior King Room)

9.4 out of 10
Exceptional
(3 reviews)
  • 333 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Presidential Suite (Presidential Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed

Classic Room (Classic Twin)

8.0 out of 10
Very good
(7 reviews)
  • 312 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Suite (Deluxe Suite)

10.0 out of 10
Exceptional
(1 review)
  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Suite (Superior Suite)

  • 699 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

About the neighborhood

Ulaanbaatar

Located in Downtown Ulaanbaatar, Kempinski Hotel Khan Palace is within 2 miles (3 km) of popular attractions such as Sükhbaatar Square and National Academic Theatre of Opera and Ballet of Mongolia. This 5-star hotel has 99 guestrooms and offers a 24-hour gym, free in-room WiFi, and free self parking.

What's nearby

  • Sükhbaatar Square - 2 min drive - 1.0 mile
  • National University of Mongolia - 2 min drive - 1.3 miles
  • National Academic Theatre of Opera and Ballet of Mongolia - 2 min drive - 1.5 miles
  • Terelj National Park - 4 min drive - 1.9 miles
  • Gandantegchinlen Monastery - 5 min drive - 2.7 miles

Getting around

  • Ulaanbaatar Station - 20 min drive
  • Ulaanbaatar (UBN-Chinggis Khaan Intl.) - 60 min drive

Restaurants

  • ‪Kempinski Hotel Khan Palace - ‬1 min walk
  • ‪Papa Cafe - ‬2 min walk
  • ‪Cup Chicken - ‬2 min walk
  • ‪Sekitei Japanese Restaurant - ‬7 min walk
  • ‪Lun Fu - ‬4 min walk

About this property

Kempinski Hotel Khan Palace

Luxury hotel with 3 restaurants and a 24-hour fitness center
At Kempinski Hotel Khan Palace, guests have access to a 24-hour gym, a sauna, and free WiFi in public areas. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for USD 55 per vehicle one-way. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and access to locker space. Other amenities at this luxury hotel include meeting rooms, a conference center, and a 24-hour business center.
Guests can expect 40-inch LCD TVs with cable channels and Netflix, along with free WiFi and wired Internet. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs, rainfall showers, hair dryers, and free toiletries. Sitting areas, minibars, and coffee makers are also standard. Change of towels is available on request.
Recreational amenities at the hotel include a sauna and a 24-hour fitness center.

Guests under 18 years old are not allowed in the hot tub.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free secured, uncovered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 for adults and USD 10 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Berthold Delikatessen
  • KK Restaurant & Lounge
  • Sakura Sushi Bar

Things to do

  • 24-hour gym
  • Sauna
  • TV in common areas

Family friendly

  • High chair
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (2,842 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (33 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Renovated entire property - November 2019

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels
  • Netflix
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Health club
  • Sauna

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 6 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for USD 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 20 for adults and USD 10 for children
  • Airport shuttle fee: USD 55 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: USD 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property uses eco-friendly cleaning products.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Kempinski Hotel Khan Palace
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Khan Palace
Kempinski Khan Palace Hotel
Kempinski Khan Palace Ulaanbaatar
Khan Palace Hotel
Khan Palace Kempinski
Kempinski Hotel Ulaanbaatar
Kempinski Khan Ulaanbaatar
Kempinski Hotel Khan Palace Hotel
Kempinski Hotel Khan Palace Ulaanbaatar
Kempinski Hotel Khan Palace Hotel Ulaanbaatar

Frequently asked questions

Is free cancellation available at Kempinski Hotel Khan Palace?

Kempinski Hotel Khan Palace offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

What's there to do within easy reach of Kempinski Hotel Khan Palace?

This hotel is situated in Downtown Ulaanbaatar within a 10-minute walk of International Intellectual Museum and Ulaanbaatar City Museum. You'll also find Sukhbaatar Square and Mongolian Natural History Museum within a short drive.

Is parking available on site at Kempinski Hotel Khan Palace?

Yes, secured self parking is offered for free at the hotel.

Does Kempinski Hotel Khan Palace feature a casino at the property?

No, Kempinski Hotel Khan Palace doesn't have a casino.

Is there an indoor pool at Kempinski Hotel Khan Palace?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Kempinski Hotel Khan Palace?

There are many amenities for couples at this hotel, including a bar and 3 restaurants plus some guestrooms feature in-room massages.

Are there hot tubs at Kempinski Hotel Khan Palace?

Yes, this hotel offers private indoor spa tubs in some guestrooms.

Does Kempinski Hotel Khan Palace have a restaurant with a breakfast menu?

Yes, Kempinski Hotel Khan Palace has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Kempinski Hotel Khan Palace allow pets to stay for free?

No, pets aren't allowed at Kempinski Hotel Khan Palace though service animals are welcome.

Does Kempinski Hotel Khan Palace have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Kempinski Hotel Khan Palace?

The closest major airport to Kempinski Hotel Khan Palace is Ulaanbaatar (UBN-Chinggis Khaan Intl.), which is about 19.3 mi away.

Are there rooms with balconies at Kempinski Hotel Khan Palace?

No, there aren't any guestrooms with balconies at Kempinski Hotel Khan Palace.

Does Kempinski Hotel Khan Palace host weddings?

Take advantage of the wedding venue at Kempinski Hotel Khan Palace if you plan to say "I do" during your trip.

Kempinski Hotel Khan Palace Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 232 out of 383 reviews
Rating 8 - Good. 115 out of 383 reviews
Rating 6 - Okay. 27 out of 383 reviews
Rating 4 - Poor. 7 out of 383 reviews
Rating 2 - Terrible. 2 out of 383 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and pleasant atmosphere.
Stayed 1 night in Oct 2025

10/10 Excellent

josephine

Liked: Cleanliness, amenities, property conditions & facilities
Staff comoetency and excellent customer service. Bed was very comfortable!
Stayed 1 night in Jul 2025

10/10 Excellent

Kornelis

Liked: Cleanliness, staff & service, property conditions & facilities
On oasis of high level comfort and dining in central, busy Ulaanbatar
Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
had a good time.
Stayed 6 nights in Jun 2025

8/10 Good

Richard

Traveled with group
Liked: Cleanliness, amenities
No major issues
Stayed 1 night in Jun 2025

10/10 Excellent

Andrea Ignacio, Houston

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, and communication.We asked for transportation for our late flight into UB and were promptly serviced with a friendly driver from the hotel who was waiting for us. Very friendly and professional staff, always ready to assist and provide info on places. The spa is great with a wonderful masseuse and we used it twice, would have used it more if we had time, great price and service. Breakfast is also good and convenient, and the small coffee shop also has a breakfast option. Location wise, it's about 20-30 min walking to the center, museums, etc. Excellent service overall and would definitely stay again.
Stayed 6 nights in Jun 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Friendly and welcoming reception staff. Spacious twin room, tea/coffee in the room with extras supplied when requested. Bath and shower in bathroom and a loo that did everything but cook the dinner! Good quality bed linen and great comfy pillows. Negative - flex not long enough for the hair dryer to see into a mirror. Needs addressing. Did not eat there but had a take away breakfast from the coffee shop. Presented in a box and was lovely. Near plenty of shops and restaurants. Walkable to key sights. Easy for guides to pick up from.
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely wonderful; professional, friendly and helpful staff. We got an upgrade to a huge suite. The breakfast was also incredible.
Stayed 1 night in Jun 2025

8/10 Good

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Too hot and window handle broken so we couldnt leave it ajar.
Stayed 2 nights in May 2025

8/10 Good

Mark, Marina del Rey

Liked: Cleanliness, amenities, property conditions & facilities
A home away from home in Ulanbaatar. First, kudos to the wonderful staff. Everyone was so nice and helpful. I was welcomed warmly (and by name) often. The front desk set me up with a great driver and guide for a day outside the city at a very reasonable price. Service at breakfast was incredible. Even though it is a buffet, they still check on you frequently and bring you special juice blends and other treats. Food at the restaurants is very good overall. My room was large and comfortable. I had to do some work while I was there, and WiFi worked fast and well. Great bathroom. Loved the Japanese toilet. I probably should give five stars, but I didn't love the pillows. Also, the location, on the eastern edge of the rectangle that defines the City Center means the hotel is a little bit far from some of the attractions. UB is a very walkable city, but the hotel's location adds about 30 (mostly easy) minutes each way to every exploration. Overall, though, I was super happy with the Kempinski. They work hard to make you happy, and I was happy.
Stayed 3 nights in May 2025

10/10 Excellent

Ksenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Ulaanbaatar. We will be back again!
Stayed 4 nights in May 2025

10/10 Excellent

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was excellent, friendly, and attentive. The food was excellent; comfortable accommodations, convenient location, and a useful exercise area.
Stayed 4 nights in May 2025

10/10 Excellent

Brian, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, showing it's age a bit, but very large, spacious rooms and great service. Water pressure in the showers was good too.
Stayed 1 night in May 2025

8/10 Good

Eyal

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tineka

Traveled with partner
The staff tried to correct their errors. I did not like that upon check in the staff did not know that they were a vip property.
Stayed 2 nights in Apr 2025

10/10 Excellent

Thane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No need to look elsewhere

Signature Mongolian hospitality. On all my trips to UB, I’ve never thought of staying any place else. This hotel has everything I need…location, friendliness, comfort, and the staff even remembers my name. They make me feel like family, and have helped me with all kind of minor matters (like eSIM and transportation, etc) Perfect experience. See you again soon Kempinski!
Stayed 3 nights in Mar 2025

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Thane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unparalleled Mongolian hospitality

This is my third stay at the Kempinski! Beyond excellent service will keep me coming back. Comfortable, quiet, and friendly. Three little details stick out: 1) remembering my name (even the doorman!), 2) Having a to-go coffee and breakfast waiting at our 6:00am departure, and 3) three individuals helping me for 25 minutes with an eSIM glitch on my phone. Why would I ever stay anyplace else? Splendiferous
Stayed 2 nights in Mar 2025

10/10 Excellent

Oleksandr

Stayed 2 nights in Dec 2024

8/10 Good

Angrez

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All over fantastic
Stayed 4 nights in Nov 2024

10/10 Excellent

Kevin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

severino, PANAMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel Great service great staff wonderful. Maybe the hotel the structure a little bit a little Old, but still current. And provides great services. wonderful staff
Stayed 9 nights in Oct 2024

8/10 Good

Sharon, Scottsdale

Wonderful staff, very good Japanese restaurant, room in need of repair and upgrade.
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean, modern hotel!
Stayed 3 nights in Sep 2024