See all properties

Kashiwaya

3.0 star property
Ryokan in Chikuma with free parking

Choose dates to view prices

Photo gallery for Kashiwaya

Hot springs
Japanese Style Room | In-room safe, bed sheets, wheelchair access
Restaurant
Restaurant
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Laundry

Explore the area

View in a map
1-39-3 Tokura Kamiyamada Onsen, Chikuma, Nagano, 389-0821
  • Place, Nishizawa Piggy Bank Museu
    ‪6 min walk‬
  • Place, Joyama Historic Park and Arata-Jo Mountain Castle
    ‪12 min walk‬
  • Place, Zenko-ji Temple
    ‪31 min drive‬

Room options

View all photos for Japanese Style Room

Japanese Style Room | In-room safe, bed sheets, wheelchair access

Japanese Style Room

7.6 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 4 Twin Futons

About the neighborhood

Chikuma

Within a short walk of Nishizawa Piggy Bank Museu, Kashiwaya is within a mile (2 km) of Joyama Historic Park and Arata-Jo Mountain Castle. This 24-room, 3-star ryokan welcomes guests with conveniences like free self parking, karaoke, and free newspapers in the lobby.

What's nearby

  • Nishizawa Piggy Bank Museu - 6 min walk - 0.4 miles
  • Joyama Historic Park and Arata-Jo Mountain Castle - 12 min walk - 0.7 miles
  • Zenko-ji Temple - 31 min drive - 16.6 miles
  • Togakushi Shrine - 58 min drive - 22.6 miles
  • Togakushi Ski Area - 61 min drive - 24.0 miles

Getting around

  • Chikuma Obasute Station - 11 min drive

Restaurants

  • ‪六花亭 - ‬10 min walk
  • ‪ゆかり - ‬2 min walk
  • ‪中国料理 大上海 - ‬16 min walk
  • ‪温泉の駅 澄銀 - ‬1 min walk
  • ‪紅福 - ‬17 min walk

About this property

Kashiwaya

Ryokan in Chikuma with free parking
At Kashiwaya, guests have access to karaoke, free WiFi in public areas, and meeting rooms. If you decide to drive, there's free parking. Front-desk staff can assist with securing valuables and luggage storage. Other amenities at this hot springs ryokan include free newspapers, laundry facilities, and a gift shop.
Bathrooms have free toiletries, bathrobes, and children's robes. Safes and wardrobes or closets are also standard.
The recreational activities listed below are available either on site or nearby; fees may apply.
Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). These services feature separate men and women areas. The ryokan bathing area is open from 3:00 PM to 9:30 AM. There are hot springs on site.

Similar properties

Hot springs
Mercure Nagano Matsushiro Resort & Spa
  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
8.0 out of 10, Very Good, 631 reviews
$60 nightly
The price is $66
Jan 7 - Jan 8, 2026
Mercure Nagano Matsushiro Resort & Spa

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 for adults and JPY 1,100 for children

Things to do

  • Bicycle rentals
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • High chair
  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Spa

  • Hot springs
  • Public bath open from 3:00 PM - 9:30 AM
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility

More

  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Private bathroom
  • Towels provided

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Half Board rates must check-in by 6 PM to receive dinner.

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for Japanese breakfast: approximately JPY 1100 for adults and JPY 1100 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility and high chair
This property accepts cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility and high chair.
  • This property accepts cash.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Kashiwaya Inn Chikuma
Kashiwaya Chikuma
Kashiwaya Ryokan
Kashiwaya Chikuma
Kashiwaya Ryokan Chikuma

Frequently asked questions

What's there to do close to Kashiwaya?

This ryokan is located in Chikuma within a short 9-minute walk of Nishizawa Piggy Bank Museu. You'll also find Joyama Historic Park and Arata-Jo Mountain Castle and Obasute Rice Terraces within a short drive.

Is parking available on site at Kashiwaya?

Yes, self parking is offered for free at the ryokan. Electric car charging is also available for guests.

Does Kashiwaya include a casino on the premises?

No, Kashiwaya doesn't have a casino.

Will I find an indoor pool at Kashiwaya?

No, there is no indoor pool at this ryokan.

What will couples enjoy most about a stay at Kashiwaya?

Couples staying at this ryokan will appreciate amenities like bathrobes as well as hot springs and karaoke.

Does Kashiwaya have a hot tub?

No, but this ryokan does have on-site hot springs.

Does Kashiwaya have a restaurant that serves breakfast?

Kashiwaya offers Japanese breakfast each morning for a surcharge though there is no restaurant.

Will Kashiwaya allow pets to stay free of charge?

No, pets aren't allowed at Kashiwaya.

Does Kashiwaya have connecting rooms?

No, there aren't connecting guestrooms at this ryokan.

Are there rooms with balconies that I can book at Kashiwaya?

No, you won't find accommodations with balconies at Kashiwaya.

Kashiwaya Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 17 out of 61 reviews
Rating 8 - Good. 25 out of 61 reviews
Rating 6 - Okay. 12 out of 61 reviews
Rating 4 - Poor. 2 out of 61 reviews
Rating 2 - Terrible. 5 out of 61 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
コロナ対策もきちんとしていて快適に過ごせました。
Stayed 1 night in Jul 2020

8/10 Good

ヒロユキ

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
気軽に宿泊でき、本格的な源泉の温泉を楽しむことができました。
Stayed 1 night in Sep 2025

8/10 Good

TAKAMITSU

Business traveler
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

駅まで送迎があれば満点！

温泉最高！ 次回もココですね♬ お客さんが増えて値上げしませんように•••
Stayed 1 night in Sep 2025

10/10 Excellent

ゆいちろう

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

*

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The building is very old, but you can feel the effort put into keeping it clean and tidy. The staff provided polite and attentive service without being overbearing. Above all, the hot spring is wonderful. The bath on the first floor was too hot for me, so I used the one on the fifth floor instead, and enjoyed a refreshing soak in the morning. The quality of the water is undoubtedly among the best in Japan. This place is not for those expecting the hospitality of a luxury hotel or clean, brand-new facilities. It’s perfect for those who want to enjoy a rustic, unpretentious ryokan with an excellent hot spring. There are no breakfast spots nearby, so if you’re staying without meals, I recommend the soba shop inside Togura Station.
Stayed 1 night in Aug 2025

8/10 Good

しょうへい

Liked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

つねお

Stayed 2 nights in Jun 2025

6/10 Okay

Koji

Traveled with family
Stayed 1 night in May 2025

8/10 Good

KENICHI

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

2/10 Terrible

たみこ

Traveled with group
Disliked: Staff & service, property conditions & facilities
始めの投稿欄に食事の有無の記載が無かった。 1人の宿泊代で1万5千円程だったので、当然、食事が夕飯or朝食が着いているのかと思ったが、どちらも無し。 宿周辺にラーメン屋とコンビニが有るのみで、飲食店が周囲に無かった。 上記に伴い、宿キャンセルや別宿への変更を宿主に言ったが、受け付けてくれなかった。 トイレは部屋には無く、部屋外の共同トイレで不便だった。 お薦めしない宿です！！！
Stayed 1 night in Apr 2025

8/10 Good

りょうた

Stayed 1 night in Apr 2025

8/10 Good

カズヤ

Stayed 1 night in Mar 2025

10/10 Excellent

kazuya

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
よかったです
Stayed 1 night in Feb 2025

10/10 Excellent

Tomohiro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

かずとし

Liked: Staff & service
Disliked: Property conditions & facilities
受付で、近隣のガイドマップを渡してくれたり、親切に対応してくれました
Stayed 1 night in Feb 2025

2/10 Terrible

Usan

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
間違っても、人にお勧めは出来ません。最低限、温泉旅館であるのなら、お風呂の温度管理くらいはしてほしいものです。
Stayed 1 night in Nov 2024

8/10 Good

??????

Stayed 1 night in Nov 2024

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour tout à fait agréable

Très agréable séjour. Chambres spacieuses. Tout ce dont nous avions besoin.
Stayed 1 night in Oct 2024

6/10 Okay

Sukesada

Liked: Room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

ひろゆき

Stayed 2 nights in Aug 2024

8/10 Good

???

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても優しさに溢れた、これぞ宿という感じでした。 人情味に溢れてましたが唯一、部屋のタバコ臭さがマイナスでした。
Stayed 1 night in Aug 2024

2/10 Terrible

yuji

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
トラブルの対応が遅い
Stayed 1 night in Jul 2024

6/10 Okay

HANAKO

Traveled with group
Liked: Staff & service
Disliked: Cleanliness
5階の大浴場のシャワーの水がチョロチョロしか出なかった。 でも温泉はとてもよかった!!!! フロントで借りれるものや、用意されてるポットとトースター、電子レンジがどこあるのか言ってくれると嬉しいです。
Stayed 1 night in Jun 2024