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The Payogan Villa Resort & Spa Ubud

4.5 star property

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Photo gallery for The Payogan Villa Resort & Spa Ubud

Land view from property
Reception hall
A tropical resort with a large swimming pool, palm trees, and a thatched-roof structure.
A stone pathway leading through a lush garden with palm trees and tropical plants.
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Jl. Cocoa 2, No. 77 Banjar, Bunutan, Desa Kedewatan, P.O. BOX 999, Ubud, Bali, 80571
  • Place, Mango Tree Spa
    ‪13 min walk‬
  • Place, Ubud Traditional Art Market
    ‪18 min drive‬
  • Place, Ubud Monkey Forest
    ‪21 min drive‬
  • Airport, Denpasar (DPS-Ngurah Rai Intl.)
    ‪74 min drive‬

Room options

View all photos for Three Bedroom Pool Villa with Valley View

Three Bedroom Pool Villa with Valley View | Premium bedding, minibar, in-room safe, individually furnished

Three Bedroom Pool Villa with Valley View

  • 3229 sq ft
  • 3 bedrooms
  • Sleeps 6
  • 3 King Beds
  • Free WiFi

View all photos for Villa, 1 Bedroom

Villa, 1 Bedroom | Premium bedding, minibar, in-room safe, individually furnished

Villa, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed
  • Free WiFi

View all photos for Garden View Villa Non smoking

Premium bedding, minibar, in-room safe, individually furnished

Garden View Villa Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for One Bedroom Private Pool Villa Non smoking

Premium bedding, minibar, in-room safe, individually furnished

One Bedroom Private Pool Villa Non smoking

  • Sleeps 2
  • Free WiFi

View all photos for Two Bedroom Private Pool Villa Non Smoking

Premium bedding, minibar, in-room safe, individually furnished

Two Bedroom Private Pool Villa Non Smoking

  • Sleeps 4
  • Free WiFi

View all photos for One Bedroom Garden Villa

One Bedroom Garden Villa | Garden view

One Bedroom Garden Villa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 1615 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for One Bedroom Pool Villa

Premium bedding, minibar, in-room safe, individually furnished

One Bedroom Pool Villa

8.0 out of 10
Very good
(1 review)
  • 2583 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Two Bedroom Pool Villa

Two Bedroom Pool Villa | Premium bedding, minibar, in-room safe, individually furnished

Two Bedroom Pool Villa

  • 3229 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds OR 2 Twin Beds and 1 Queen Bed
  • Free WiFi

About the neighborhood

Ubud

Located 3 mi (4.8 km) from Campuhan Ridge Walk, The Payogan Villa Resort & Spa Ubud is within a 10-minute drive of other popular attractions like Ubud Traditional Art Market. This 4.5-star resort welcomes guests with 45 rooms and conveniences like an outdoor pool, free in-room WiFi, and free valet parking. It's connected to a shopping center in central Ubud and also close to Ubud Palace and Ubud Monkey Forest.
View more Resorts in UbudOpens in a new window

What's nearby

  • Mango Tree Spa - 13 min walk - 0.7 miles
  • Campuhan Ridge Walk - 15 min drive - 3.7 miles
  • Ubud Palace - 16 min drive - 4.3 miles
  • Ubud Traditional Art Market - 18 min drive - 4.9 miles
  • Ubud Monkey Forest - 21 min drive - 5.9 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 84 min drive

Restaurants

  • ‪Taman Dedari - ‬15 min walk
  • ‪CHUPACABRAS - South American Prime Meats - ‬13 min walk
  • ‪Bali Green Sunset - ‬6 min drive
  • ‪Den~O Coffee Ubud - ‬2 min drive
  • ‪Jungle Fish - ‬9 min drive

About this property

The Payogan Villa Resort & Spa Ubud

The Payogan Villa Resort & Spa Ubud features an outdoor pool, a children's pool, and a gym. Free valet and self parking are available, or if you're not driving, take the airport shuttle (available 24 hours) for IDR 850000 per vehicle one-way. The 24-hour front desk has staff standing by to help with tours or tickets, luggage storage, and securing valuables. Other amenities at this luxury resort include free WiFi in public areas, meeting rooms, and a meeting room.
Guests can expect free WiFi and 32-inch LED TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include fireplaces, balconies, and refrigerators.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Similar properties

Bar (on property)
The Sankara Suites & Villas
Ubud
  • Pool
  • Spa
  • Kids pool
  • Parking included
9.4 out of 10, Exceptional, 296 reviews
$102 nightly
The price is $112
Jun 28 - Jun 29
Total with taxes and fees
The Sankara Suites & Villas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: IDR 200,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Lesung Restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Yoga classes

Family friendly

  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevator

More

  • Mosquito nets
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fireplace
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from January 1 2025 to June 30 2027 (completion date subject to change). The following areas are affected:
  • Exterior
In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 5 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 750000 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately IDR 200000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 850000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 850000 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 750000 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 220000390527

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.

Property is also known as

Payogan
Payogan Resort
Payogan Villa
Payogan Villa Resort
Payogan Villa Resort Ubud
Payogan Villa Ubud
The Payogan Villa Hotel Ubud
The Payogan Villa Resort & Spa Ubud, Bali
Payogan Hotel Ubud
The Payogan Villa Resort And Spa
The Payogan Hotel
The Payogan Villa Resort Spa

Frequently asked questions

Is free cancellation available at The Payogan Villa Resort & Spa Ubud?

The Payogan Villa Resort & Spa Ubud provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at The Payogan Villa Resort & Spa Ubud?

As of Jun 26, 2026, prices found for a 1-night stay for 2 adults at The Payogan Villa Resort & Spa Ubud on Jun 28, 2026 start from $97, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near The Payogan Villa Resort & Spa Ubud?

This resort is located in Ubud within a short 11-minute walk of Mango Tree Spa. You'll also find Ubud Traditional Art Market and Ubud Palace within a short drive.

Will I be able to park at The Payogan Villa Resort & Spa Ubud?

Yes, valet and self parking are offered for free at the resort.

Is there a spa available at The Payogan Villa Resort & Spa Ubud?

Spa services at the resort include body scrubs, massages, facials, and mani/pedis.

Are there luxury amenities available at The Payogan Villa Resort & Spa Ubud?

Yes, guests can indulge in luxuries such as an outdoor pool, a poolside restaurant, and a poolside bar at this resort.

Does The Payogan Villa Resort & Spa Ubud have a casino at the property?

No, The Payogan Villa Resort & Spa Ubud doesn't have a casino.

Will I find an indoor pool at The Payogan Villa Resort & Spa Ubud?

No, this resort doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 8:00 PM.

What amenities will couples enjoy at The Payogan Villa Resort & Spa Ubud?

There are many amenities for couples at this resort, including a fireplace as well as a restaurant and an outdoor pool.

Does The Payogan Villa Resort & Spa Ubud have a hot tub?

No, there isn't a spa tub at this resort.

Does The Payogan Villa Resort & Spa Ubud have a restaurant that serves breakfast?

Yes, The Payogan Villa Resort & Spa Ubud serves buffet breakfast for a surcharge each morning at Lesung Restaurant.

Will The Payogan Villa Resort & Spa Ubud allow pets to stay for free?

No, pets and service animals aren't allowed at The Payogan Villa Resort & Spa Ubud.

Does The Payogan Villa Resort & Spa Ubud have connecting rooms available?

Yes, this resort has connecting rooms you can book for your group event or vacation.

How close is the airport from The Payogan Villa Resort & Spa Ubud?

The closest major airport to The Payogan Villa Resort & Spa Ubud is Ngurah Rai Intl. Airport (DPS), which is 25.7 mi away (84 minutes by car).

Can I book a room with a balcony at The Payogan Villa Resort & Spa Ubud?

Yes, every guestroom at The Payogan Villa Resort & Spa Ubud comes with a balcony and some offer mountain and garden views.

Does The Payogan Villa Resort & Spa Ubud host weddings?

Take advantage of the wedding venue at The Payogan Villa Resort & Spa Ubud if you plan to say "I do" during your trip.

The Payogan Villa Resort & Spa Ubud Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 161 out of 362 reviews
Rating 8 - Good. 139 out of 362 reviews
Rating 6 - Okay. 38 out of 362 reviews
Rating 4 - Poor. 18 out of 362 reviews
Rating 2 - Terrible. 6 out of 362 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

sarah

Having stayed here 8 years ago and thoroughly lived it, I was a bit apprehensive going back. I needn't have worried...just as beautiful as before. The rooms, the pool, the staff, the views...stunning. Yes, its a little tired in places but that adds to the charm. The service from every member of staff was top notch, they couldnt do enough for us...there was 9 of us over 5 villas... Thank you to Payogan for making this stay special
Stayed 10 nights in Feb 2026
Verified

10/10 Excellent

Nasredine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly, stunning view from room
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Nasredine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

manjinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a very good stay at the villa. The staff was very accommodating and helpful. front desk always available at first call.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

WIDYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and serene
Stayed 3 nights in Jan 2023
Verified

6/10 Okay

Wassem

Liked: Staff & service
The hotel room was quite dark, the shower head was broken, the room did not smell good. Staff was awesome, breakfast was mediocre. Hotel was undergoing construction.
Stayed 3 nights in Oct 2023
Verified

4/10 Poor

Vincent

Disliked: Amenities, property conditions & facilities
Lights at the pool were all broken. Hotel did not fix it until the last night so I could not swim at night. Overall, my experience was ok. Not going to stay here again for the price that I paid. There are better resort out there.
Stayed 3 nights in Feb 2023
Verified

6/10 Okay

Kunal

Disliked: Amenities, property conditions & facilities
The Good - Great views, quiet, spacious rooms, good breakfast options and a nice pool. Away from the city center which could be a good or bad depending on your preference. The bad - mixed feelings about the staff. Some were very friendly but difficult to communicate with them in English. We booked a connecting 2 bedroom villa with a pool. We were given a two floors (you have to go outside to access the stairsl with still under construction patio. When we complained we were moved to what we booked on the site - right next door to the other villa! The Ugly - a live big cockroach in the bathroom, few lizards in the room, blown fuse for all the outlets, just two towels in the bathroom (no hand towels or face towels), only two small bottles of water for brushing and/or drinking. While breakfast was delicious the restaurant menu is pretty bad - don't even bother with the pizza. We ended up getting Grab takeout the next night. Overall it's a great property but lacks simple things that could make it a 4-5 star property - amenities, good food, and service!
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Quelle dommage :(

Bali est une ile qui se remet doucement de la terrible période Covid. Les hotels ré ouvrent les un après les autres. Mais parfois trop vite. Nous étions dans une chambre avec une vue absolument horrible (voir photo) et une odeur pestilentielle dans la salle de bain. Nous avons demandé à changer de chambre mais l'hotel était "complet" les 2 premières nuits. une meilleur chambre nous a été attribué la 3 eme nuit. ( celle ci bien mieux avec une superbe vue). Nous avons utilisé le service de laundry et un pantalon nous a été rendu plein de nouvelles taches. Geste magnanime du directeur de l'hotel en nous offrant ce nettoyage ( uniquement sur le pantalon bien sur... et aucune autre remise.... Une équipe "visible" composé de 80% de stagiaire. Bref très déçu de cet hotel qui sur le papier semblait excellent... Il y a certaine chambre qui ne sont pas prêtes à être relouer... Dommage...
Vue de notre chambre...
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort , the service is perfect and the pool amazing
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Hatice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

fantastisk hotel ..

Fantastisk hotel og servicen var i top .. rigtig søde og hjælpsomme medarbejder ..
Stayed 4 nights in Sep 2019
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was incredible. Nice friendly and helpful. Asthecticly it was beautiful grounds but it is a tad run down. Same for our room. The food was awful.
Stayed 4 nights in Sep 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
The holiday didn’t start as expected but changed repeatedly after the first two nights
Stayed 6 nights in Sep 2019
Verified

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint, mysigt, trevlig personal minus för maten.
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Evgenii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Отель в джунглях

Прекрасный отель на окраине джунглей. Отличные виды с террасы. Обязательно берите виллу с собственным бассейном. Большой номер, все пожелания были учтены. Хорошие завтраки и отлично работает служба room service. Цены в ресторане вполне адекватные. Бас 4 раза в день до Убуда, прекрасная возможность для шоппинга, кому интересно. Отель очень понравился, обязательно вернемся еще раз.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sympa

Belle villa mais plus petite que sur le descriptif. Belle piscine mais vraiment trop froide... le personnel sympa à part une personne qui essayait tout le temps de nous vendre des excursions et bien plus chères qu en ville. Il devrait y avoir plus de navettes gratuites.... sinon décors magnifiques et à 10 minutes du centre en navette, donc vraiment un bon emplacement.
Stayed 4 nights in Jul 2019
Verified

10/10 Excellent

JH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fourth stay & it was wonderful once again. Staff are excellent, we were welcomed like family. Our villa was beautiful, peaceful & private, with lovely views across the valley to the jungle. Villas are cool & spacious. The grounds at the Payogan are magnificent. The resort isn’t walking distance from central Ubud, but the free shuttle runs on a daily timetable, so we just headed in on the 4pm shuttle for a wander around & dinner in Ubud, then caught the evening shuttle back. Thanks to Wayan for his efforts to ensure we had everything we could possibly need. This is the perfect spot for getting away from the hustle and bustle and relaxing.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

ABDULMAJEED

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

مخيف جدا للامانه وقديم

مخيف جدا وقديم جدا يحتاج للترميم ووجود اضائه بين الفلل والاكل ليس ب جميل ومرعب صراحة المنتجع ولم اكمل حجزي فيه من قمة الرعب والسرير كان متسخ وطلبت تغيريه وشعبي جدا وليس بحديث
Stayed 3 nights in Jun 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Two night stay

Great staff and facilities. Seemed quite when we were there. Also had a plumbing issue but fixed promptly by staff.
Stayed 2 nights in Jun 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely and the hotel is a hidden paradise
Stayed 5 nights in Apr 2019
Verified

8/10 Good

Lea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rolig beliggenhed med gratis shuttle til Ubud

Resortet er at ældre dato med flot og med masser af charme. Det har en rolig beliggenhed lidt udenfor det hektiske Ubud, men med god og gratis shuttlebus flere gange om dagen ind til byen. Personalet er venlige og værelserne fine og rumlige. Stor og lækker mogenmadsbuffet. Vi havde værelse med egen lille pool.
Stayed 4 nights in Apr 2019
Verified

10/10 Excellent

Karen Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing experience! Everything is so perfect. I enjoyed our stay! Will recommend it to my friends
Stayed 4 nights in Mar 2019
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Was very disappointed with the resort. Villa had not been cleaned properly when we first arrived. Bathroom has probably never been cleaned.
Stayed 6 nights in Dec 2018
Verified

2/10 Terrible

YUNJU

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

최악의 리조트

제가 우붓 파요간 리조트 예약을 12월26일~12월29일 했었습니다. 하지만 체크인 후 2시간만에 바로 체크아웃을 했습니다. 이유는 너무 방이 더럽고 엉망진창으로 관리가 안되는 리조트였기 때문입니다. 방을 바꿔달라고 해볼까도 생각했지만 로비 상태를 보고 다른 방의 상태도 같을거란 생각에 그만두었습니다. 빌라 입구부터 엄청난 벌레들로 들어가기가 힘들었습니다. 이유인즉 나무열매들이 발 디딜틈 없이 떨어져있어 날벌레들과 개미들이 빌라 안을 들어갈 수 없을 정도로 우글거렸습니다. 빌라 안에 들어가서는 더 놀랐습니다. 개인 풀장은 청소가 전혀 되었지않아 나뭇잎들이 뒤덮고 있었고, 그 주변도 마찬가지였습니다. 룸 안은 퀴퀴한 냄새가 나고, 양치컵엔 초파리들 20마리 정도가 앉아 있었습니다. 화장실 겸 욕실은 더욱 더 최악이었습니다. 변기 앉는 자리에 누군가의 오줌이 그대로 묻어 있었고, 샤워기 물을 틀어보았는데 샤워기 버튼이 떨어져나갔습니다.(너무 더러워 제가 샤워기로 씻어버려 사진을 못찍은 것이 안타깝습니다.) 샤워기 앞에 커다란 무엇인가 움직여서 보았더니 거미였는데 거미줄이 엄청난 것을 보니 샤워기를 얼마간 사람이 이용하지 않은 것 같았습니다. 정말 눈물이 나고 너무 화가 나서 머릿 속은 아무것도 생각이 나지않았어요. 3박을 해야하는데 그곳에 있다가는 병들을 것 같았습니다. 실제로 그 2시간동안 같이 간 언니는 방 안에서 모기에 3방을 물려 발이 퉁퉁 부었습니다. 안되겠다 싶어 2시간 만에 체크아웃을 하겠다고 했지만 스텦 중 누구도 왜 그러는지 묻지 않았습니다. 더도 볼 것 없이 스미냑으로 바로 이동 했습니다. 스미냑에서도 하루 동안은 치유의 시간이 필요할 정도로 시간, 돈, 정신을 모두 잃은 하루였습니다. 많은 리조트를 다녔지만 이런 경우는 처음이라 몹시 당황스러웠습니다. 호텔스닷컴도 잘 이용하고 있었는데 불미스럽습니다. 누구도 이 리조트를 이용하지 않았으면 합니다.
Stayed 3 nights in Dec 2018
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Rooms need maintenance flushing toilets, lighting, power points. Rooms weren't refreshed with new drinking glasses etc. Transport to main centred Ubud expensive to organise if outside free shuttle. Lovely facility and view and staff lovely but needs upgrade to compete with newer resorts
Stayed 3 nights in Dec 2018