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Recent guest reviews

The customer service was excellent. The staff will go above and beyond to accommodate and make your stay wonderful. Beautiful property with many things to do on site as well as easy access to other island attractions.

Loved it! Loved the room and property. Staff was great and so was the location

The Mansion Resort Hotel & Spa grounds are beautiful. A beautiful main building, three pools, and 150+ rooms on the property which is covered in antiques and Balinese art. This property is a really really stunning place. The staff was kind and helpful. The food was good for all meals with a nice mix of Western food on the menu which we were thankful for. Outdoor pool areas were nice and relaxing and so necessary in the heat. We stayed in a family suite which was pretty basic, but a good size for three people. The bathroom did not have a stand-up shower. I don't think this is the case for all rooms at the hotel, but for the family room it only had a tub with the hand-held shower nozzle and I wish there was a separate stand-up shower. Our room was good for sleeping and comfortable. We ran into an issue for 2 of the 5 nights we were there with the loudest frog. It sounded like a duck. The hotel staff was really kind in trying to help get the frog to stop which was nice. Not much else they could have done as being in Ubud, you are in the jungle and surrounded by nature no matter where you stay. Don't fault the hotel at all for this, but boy were we glad when it stopped making noise so we could sleep. Location is good, just a 10 minute drive outside of the Ubud city center. Hotel offers a shuttle to and from every two hours. Also nearby all other Ubud sites with a driver. Would recommend this both as a good base of operations as well as a place to relax.

The hotel is clean and staff are amicable. However, staying during new years was one of the biggest mistake that we ever did. This hotel have new year party for people not even staying in the hotel. With over 500 guests, the party goes on till 6.00 Am the next day and loud music. WE LITERALLY COULD NOT SLEEP AT ALL. WORST EXPERIENCE. lot of mosquitoes. we left our belongings at the concierge and they ate our dates and left an empty box. Extremely funny!!!

Never go during new years. It is a big hassle. They arrange some party for people from outside to attend. The party and noise goes on till 6.00 AM in the night. worst experience!!!

Jl. Penestanan, Sayan Ubud Bali

Hotel highlights

  • Close to Campuhan Ridge Walk
  • Free WiFi and wired Internet in public areas
  • Free valet parking
  • Onsite dining

Campuhan Ridge Walk is within a mile (2 km) of The Mansion Resort Hotel & Spa, and other popular sites like Ubud Royal Palace are within a couple of miles (3 km). This 79-room, 4-star hotel welcomes business and leisure travelers with 5 outdoor pools, a full-service spa, and 3 restaurants.


Dining

Enjoy dining at Indochine Dine N Lounge, one of 3 onsite restaurants. Order from room service to satisfy your hunger without leaving your room, or explore the hotel and get a beverage at the bar/lounge or coffee shop/café.


Rooms

The Mansion Resort Hotel & Spa's 79 rooms provide refrigerators, minibars, and coffee makers. Guests can expect to find LCD TVs with satellite channels and DVD players. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free bottled water, safes, and phones are also standard.


Property features

Guests of The Mansion Resort Hotel & Spa have access to a full-service spa, 5 outdoor pools, and a children's pool. You can take advantage of free valet parking, along with an airport shuttle (available 24 hours) for IDR 800000 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, luggage storage, and tours or tickets. Other amenities at this luxury hotel include a fitness center, free WiFi in public areas, and conference space.

Room options

Romantic Villa, 1 Bedroom

1 Double Bed | Sleeps 2

Deluxe Room

1 King Bed | Sleeps 2

Suite (Governor)

1 King Bed | Sleeps 2

Bungalow

1 King Bed | Sleeps 2

Guest reviews for The Mansion Resort Hotel & Spa

Everyone (2) Couples (3)
5
Partner Couples

The customer service was excellent. The staff will go above and beyond to accommodate and make your stay wonderful. Beautiful property with many things to do on site as well as easy access to other island attractions.

By on Sep 20, 2019

5
Everyone

Loved it! Loved the room and property. Staff was great and so was the location

By on Jul 27, 2018

4

beautiful hotel, good location

Everyone

The Mansion Resort Hotel & Spa grounds are beautiful. A beautiful main building, three pools, and 150+ rooms on the property which is covered in antiques and Balinese art. This property is a really really stunning place. The staff was kind and helpful. The food was good for all meals with a nice mix of Western food on the menu which we were thankful for. Outdoor pool areas were nice and relaxing and so necessary in the heat. We stayed in a family suite which was pretty basic, but a good size for three people. The bathroom did not have a stand-up shower. I don't think this is the case for all rooms at the hotel, but for the family room it only had a tub with the hand-held shower nozzle and I wish there was a separate stand-up shower. Our room was good for sleeping and comfortable. We ran into an issue for 2 of the 5 nights we were there with the loudest frog. It sounded like a duck. The hotel staff was really kind in trying to help get the frog to stop which was nice. Not much else they could have done as being in Ubud, you are in the jungle and surrounded by nature no matter where you stay. Don't fault the hotel at all for this, but boy were we glad when it stopped making noise so we could sleep. Location is good, just a 10 minute drive outside of the Ubud city center. Hotel offers a shuttle to and from every two hours. Also nearby all other Ubud sites with a driver. Would recommend this both as a good base of operations as well as a place to relax.

By , from New York on Apr 17, 2018

3

ok, dont stay during new years

Couples

The hotel is clean and staff are amicable. However, staying during new years was one of the biggest mistake that we ever did. This hotel have new year party for people not even staying in the hotel. With over 500 guests, the party goes on till 6.00 Am the next day and loud music. WE LITERALLY COULD NOT SLEEP AT ALL. WORST EXPERIENCE. lot of mosquitoes. we left our belongings at the concierge and they ate our dates and left an empty box. Extremely funny!!!

By on May 27, 2015

2

ok, as long as you dont travel during new year

Couples

Never go during new years. It is a big hassle. They arrange some party for people from outside to attend. The party and noise goes on till 6.00 AM in the night. worst experience!!!

By on Apr 19, 2015

The Mansion Resort Hotel & Spa

Jl. Penestanan, Sayan, Ubud, Bali 80571
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