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Jannata Resort and Spa

5.0 star property
Luxury hotel with a full-service spa and free valet parking

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Photo gallery for Jannata Resort and Spa

Breakfast, lunch, dinner served; international cuisine
Creator video
Breakfast, lunch, dinner served; international cuisine
Outdoor pool
Exterior

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service

Explore the area

Map
Jl. Rsi Markandya, Br. Bangkiang Sidem Desa Keliki, Ubud, Bali, 80561
  • Ubud Palace
    ‪5 min drive‬
  • Ubud Traditional Art Market
    ‪6 min drive‬
  • Ubud Monkey Forest
    ‪8 min drive‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪42 min drive‬

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Room options

View all photos for Deluxe Suite Valley & Rice Field View

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Suite Valley & Rice Field View

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 1 Bedroom, Private Pool

Villa, 1 Bedroom, Private Pool | Premium bedding, Select Comfort beds, minibar, in-room safe

Villa, 1 Bedroom, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • 1184 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Villa, 2 Bedrooms, Valley View

Family Villa, 2 Bedrooms, Valley View | Premium bedding, Select Comfort beds, minibar, in-room safe

Family Villa, 2 Bedrooms, Valley View

  • 142 sq ft
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Double or Twin Room

Premium bedding, Select Comfort beds, minibar, in-room safe

Deluxe Double or Twin Room

  • 646 sq ft
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Villa, 1 Bedroom, Private Pool (with Hammock)

42-inch TV with cable channels, fireplace

Villa, 1 Bedroom, Private Pool (with Hammock)

  • 110 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Ubud

Located in Sambahan within 2 miles (3 km) of Campuhan Ridge Walk, Jannata Resort and Spa is within a few miles (5 km) of other popular sights such as Ubud Palace. This 20-room, 5-star hotel welcomes guests with conveniences like a full-service spa, an outdoor pool, and free in-room WiFi.

What's nearby

  • Neka Art Museum - 3 min drive - 1.5 miles
  • Campuhan Ridge Walk - 5 min drive - 2.7 miles
  • Ubud Palace - 5 min drive - 3.3 miles
  • Ubud Traditional Art Market - 6 min drive - 3.9 miles
  • Ubud Monkey Forest - 8 min drive - 3.9 miles

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 85 min drive

Restaurants

  • ‪Uma Cucina - ‬4 min drive
  • ‪Toekad Rafting - ‬4 min drive
  • ‪Nasi Ayam Kedewatan Ibu Mangku - ‬3 min drive
  • ‪Pyramids Of Chi - ‬10 min drive
  • ‪Kayana BBQ Ubud - ‬4 min drive

About this property

Jannata Resort and Spa

Luxury hotel with a full-service spa and free valet parking
Guests of Jannata Resort and Spa enjoy a full-service spa, an outdoor pool, and a gym. Free valet and self parking are available—or if you're not driving, take the airport shuttle (available 24 hours) for IDR 500000 per vehicle. Front-desk staff can answer questions 24/7, and assist with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury hotel include free WiFi in public areas, coffee/tea in a common area, and a terrace.
Guests can expect free WiFi and 42-inch TVs with cable channels. Select Comfort beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other standard amenities include fireplaces, minibars, and electric kettles.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include body scrubs, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Languages

English, Indonesian, Japanese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Jannata
  • Jannata

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • On the riverwalk
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Manicures/pedicures
  • Massage
  • Reflexology

Accessibility

  • No elevator

More

  • Built in 2015
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Fireplace
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: IDR 1047500
Contactless check-in available
Late check-in fee

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: IDR 1047500

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 4 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for IDR 500000.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 500000 per vehicle
  • Early check-in fee: IDR 1047500 (subject to availability)
  • Late check-in fee
  • Late check-out fee: IDR 1047500 (subject to availability)
  • Rollaway bed fee: IDR 500000.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • A charge for a mandatory New Year's Eve gala dinner on December 31 is included in the total price shown.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • There are no elevators.

Property is also known as

Jannata Resort Ubud
Jannata Resort
Jannata Ubud
Jannata
Jannata Resort and Spa Ubud
Jannata Resort and Spa Hotel
Jannata Resort and Spa Hotel Ubud

Frequently asked questions

Is a free cancellation option available at Jannata Resort and Spa?

Jannata Resort and Spa offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Jannata Resort and Spa?

This hotel is situated in Sambahan, close to Ubud Palace, Ubud Traditional Art Market, and Ubud Monkey Forest. You'll also find Neka Art Museum and Bali Bird Walks within a short drive.

Is there parking available at Jannata Resort and Spa?

Yes, valet parking and self parking are offered for free at the hotel.

Is a spa located at Jannata Resort and Spa?

There is a full-service spa available for guests to enjoy and services include aromatherapy, body treatments, massages, and mani/pedis.

Does Jannata Resort and Spa have a casino at the property?

No, Jannata Resort and Spa doesn't have a casino.

Will I find an indoor pool at Jannata Resort and Spa?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Jannata Resort and Spa good for couples?

There are many amenities for couples at this hotel, including a fireplace as well as an outdoor pool and a bar.

Are there hot tubs at Jannata Resort and Spa?

No, there isn't a spa tub at this hotel.

Does Jannata Resort and Spa have a restaurant that serves breakfast?

Yes, Jannata Resort and Spa serves breakfast (local cuisine) for a surcharge each morning at Jannata.

Will Jannata Resort and Spa allow pets to stay for free?

No, pets aren't allowed at Jannata Resort and Spa.

Are there connecting rooms at Jannata Resort and Spa?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Jannata Resort and Spa?

The closest major airport to Jannata Resort and Spa is Ngurah Rai Intl. Airport (DPS), which is 26.4 mi away (85 minutes by car).

Can I book a room with a balcony at Jannata Resort and Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or valley views.

Jannata Resort and Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 43 out of 57 reviews
Rating 8 - Good. 9 out of 57 reviews
Rating 6 - Okay. 2 out of 57 reviews
Rating 4 - Poor. 2 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

8/10 Good

Shabbar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ebony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the Jannata was amazing! The staff is so friendly, accommodating, and excellent! I will definitely stay here again! For my first trip to Bali- solo female- it was the best stay in a hotel I have ever had!
Stayed 5 nights in Mar 2025

10/10 Excellent

Debra, Cochrane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 2nd visit to this amazing boutique room with an unobstructed view of jungle from our spacious terrace. The staff, the food, the room - beyond a taste of paradise and loved authentic balinese culture and local warungs, rice fields. We are returning again and have booked already to not miss out - highly recommend!!!!! not ubud town centre - but free shuttle from hotel for those wanting to experience busy town -
Stayed 15 nights in Oct 2024

10/10 Excellent

Sofia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly and the staff went above and beyond for us. The breakfast was delicious and their cappuccinos were great every time. The complimentary tea time was amazing, and don’t forget to get a fresh coconut. AMAZING!! Cant wait to come back.
Stayed 3 nights in May 2024

2/10 Terrible

Ali

Stayed 2 nights in May 2024

10/10 Excellent

Dena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
J
Stayed 1 night in May 2024

10/10 Excellent

Gareth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely unbelievable ! Breathtaking views over the infinity and loved the personal touches to everything including our welcome on the bed with petals . Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really pleasant and welcoming staff and rooms are quiet with little human interference but exposed to facets of nature. evening turn down service is a great touch as well as the special petal arrangement on the duvet as a "welcome"
Stayed 3 nights in Nov 2023

10/10 Excellent

Natalie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jannata is an amazing resort with extremely nice and respectful staff. They are very accommodation. Not to mention the amazingly beautiful location, rooms, and dining. Thank you so much, we will be back again 😊
Stayed 2 nights in Nov 2023

10/10 Excellent

Danielle

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely amazing accommodations and service. Great spa too. Would definitely stay again!
Stayed 5 nights in Jul 2023

10/10 Excellent

Hannah, West Malling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got married at Jannata and the resort was spectacular for our elopement. The staff couldn't have been friendlier and more welcoming, they were wonderful. The breakfast was delicious and the massage we booked was fantastic, we really loved the spa. Our room was beautiful but there were a few bits of maintenance that needed carrying out such as both the bath tap and shower handle falling off and the bathroom blinds fell of the wall and we had to reattach them. The resort itself is beautifully kept and it's a shame we couldn't stay longer than we did!
Stayed 1 night in Mar 2023

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every cent!

Absolutely amazing! One of the most beautiful places we stayed on our trip to Bali. The room was gorgeous and had incredible jungle views, the breakfast was wonderful, two free 15 minute massages were an added and unexpected bonus, the staff were all so friendly and they organised a free cake for my partners birthday! I would definitely recommend staying here and will stay here again in future if I go back to Ubud.
Stayed 2 nights in Nov 2022

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location outstanding with beautiful views overlooking the jungle. Staff could not be more helpful especially Merry at the front desk. A blocked toilet gave us an amazing upgrade to a 2 bedroom private pool villa. We also got to experience a brand new 1 bedroom villa on our last night which was superb. Breakfast was fantastic with many filling options. The main pool had beautiful views and very relaxing to swim in. Shuttle bus goes twice a day to Ubud so easy to do a bit of shopping. Overall resort was truly beautiful. The spa on site was fantastic and reasonable priced. Bedding was fantastic with good comfy pillows and hot showers and baths were an added bonus. Please note that there are lots of steps everywhere so if there are mobility issues please beware. This will not deter me from coming back here as the service and accommodation was truly amazing. Thank you Merry and Gusti for a memorable stay ✨️ 🙏💖

10/10 Excellent

Lauren, Chicago

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is exactly as it's shown in the pictures. The views are breathtaking the resort is spotless and well kept. Everyone there is so friendly and inviting. It was hard to want to leave Jannata, it was truly an amazing experience.
Stayed 2 nights in Feb 2020

8/10 Good

Danielle, Los Angeles

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful hotel located in the jungle hills of Ubud. Close to Ubud center, Monkey Forest Sanctuary, Bali swing, and rice terraces. The property had a wonderful spa and an incredible infinity pool. The food was great, and breakfast was included. The only negative, and reason for 4 stars instead of 5, was the really uncomfortable bed. It was like sleeping on a mat. Not actually sure it was a mattress. Beyond firm. They definitely need to replace. It made sleeping 3 nights uncomfortable.
Stayed 3 nights in Feb 2020

10/10 Excellent

Georgios

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Yesenia, Miami

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jannata was a rare and beautiful experience. If you love Nature and amazing views this is the place for you. The staff is extremely helpful and friendly. The food is also good and had the pleasure of taking their yoga class which was also an amazing experience. No complaints! You have to love nature to love this hotel though...
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

AHMED

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ahmed

One of the best hotels I ever stayed in.
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place, the staff are so nice and extremely helpful. We had a wonderful time on our honeymoon and will definitely be back! Resort has fantastic facilities and is right on the beautiful ridge walk.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is beautiful and great. Highly recommended to couples and families. Staffs are extremely friendly and can assist you with my inquiry. Perfect view to the jungle and the mountain. Little bit away from the city to feel the peace and enjoy the nature. Hotel is arranging transportation from/to the city for free. Food is super tasty and delicious. Housekeeping are doing great job to keep the place in good shape. Front office staff are amazing and ready to help for anything. We enjoyed every moment of our 7 nights and will come back for sure.
Stayed 7 nights in Dec 2018

10/10 Excellent

jo, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

beautiful secluded hotel

amazing experience at jannata. staff were friendly and attentive . beautiful grounds , yoga and spa services .
Stayed 2 nights in May 2018

4/10 Poor

shima , london

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Honeymoon Disaster

We booked to stay for 6 nights at Jannata but we were moved to stay at Lokha Ubud for 3 nights as the room wasn't ready due to maintenance work. Was annoyed about this but we were offered a free couples massage and a romantic dinner.. who would say no to that. Lokha was absolutely amazing and we were glad we stayed there. We were supposed to move back to Jannata on a Wednesday and were told the room will be ready for 12pm, but once we got there the room wasn't ready because "guests" had checked out. But how would guests check out if the room was undergoing maintenance? We were then able to move to our room half an hour later and the room was full of insects and the bedding stank! The person who showed us around was not helpful, he didn't tell us where any of the facilities were and didn't provide us with any information. We had major problems with our room and weren't even provided any snacks our drinks, despite stating there's a minibar. We were over charged for spa facilities despite promoting different prices in their brochure - the manager rectified this instantly. The same rude man had checked us out on our last day and even then he was rude and tried short change us. I wouldn't recommend this resort to anyone. Rude staff members, did not provide basic amenities and the rooms were not clean! Consider staying at the Lokha rather than this crappy place.
Stayed 6 nights in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As soon as we entered the room was amazed by its beauty...the pool was amazing with the view it had...staff were amazingly friendly ....really recommend this resort..