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Pousada Portal da Palmeira

3.0 star property

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Photo gallery for Pousada Portal da Palmeira

Indoor pool, outdoor pool
Exterior
Exterior
Interior
Traditional Room | Free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Av. Bráulio Santos, 86, Ubatuba, SP, 11691-054
  • Place, Rio Tavares
    ‪13 min walk‬
  • Place, Toninhas Beach
    ‪9 min drive‬
  • Place, Lazaro Beach
    ‪16 min drive‬

Room options

View all photos for Classic Room

Classic Room | Free WiFi, bed sheets

Classic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Traditional Room

Traditional Room | Free WiFi, bed sheets

Traditional Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Comfort Room

Free WiFi, bed sheets

Comfort Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Free WiFi, bed sheets

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

About the neighborhood

Ubatuba

Located in Jardim Carolina within a 15-minute walk of Rio Tavares, Pousada Portal da Palmeira is within a few miles (5 km) of Praia de Iperoig. This 3-star hotel has 16 guestrooms and offers conveniences like free breakfast, an outdoor pool, and an indoor pool.

What's nearby

  • Rio Tavares - 13 min walk - 0.7 miles
  • Praia Grande - 5 min drive - 3.1 miles
  • Toninhas Beach - 9 min drive - 5.7 miles
  • Lazaro Beach - 16 min drive - 10.8 miles
  • Maranduba Beach - 23 min drive - 14.4 miles

Restaurants

  • ‪Jair Lanches - ‬4 min drive
  • ‪Restaurante e Pizzaria Ubatuba - ‬3 min drive
  • ‪Bom Boteco - ‬4 min drive
  • ‪Vampeta Lanches - ‬3 min drive
  • ‪Padaria Scala - ‬4 min drive

About this property

Pousada Portal da Palmeira

Pousada Portal da Palmeira features an indoor pool, an outdoor pool, and a children's pool. If you decide to drive, there's free parking. The 24-hour front desk has staff always at the ready. Additional amenities include a sauna, free WiFi in public areas, and a banquet hall.
Guests can stay connected with free WiFi. Relax with a rainfall shower. Change of towels is available on request.
An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a sauna.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Billiards/pool table
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2:00 PM—-10:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Pool access available from 9:00 AM to 9:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Portal Da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel
Pousada Portal da Palmeira Ubatuba
Pousada Portal da Palmeira Hotel Ubatuba

Frequently asked questions

What is there to do near Pousada Portal da Palmeira?

This hotel is situated in Jardim Carolina within a short 13-minute walk of Rio Tavares. You'll also find Ubatuba Aquarium and Pereque Acu Beach within a short drive.

Will I be able to park at Pousada Portal da Palmeira?

Yes, uncovered self parking is offered for free at the hotel.

Does Pousada Portal da Palmeira have a casino at the property?

No, Pousada Portal da Palmeira doesn't have a casino.

Will I find an indoor pool at Pousada Portal da Palmeira?

Yes, this hotel has an indoor pool along with an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What will couples enjoy most about a stay at Pousada Portal da Palmeira?

Couples staying at this hotel will appreciate amenities like a rainfall showerhead as well as an outdoor pool and a sauna.

Are there hot tubs at Pousada Portal da Palmeira?

No, but this hotel does have a sauna.

Does Pousada Portal da Palmeira have a restaurant that serves breakfast?

Pousada Portal da Palmeira offers free buffet breakfast each morning though there is no restaurant.

Will Pousada Portal da Palmeira allow pets to stay for free?

No, pets aren't allowed at Pousada Portal da Palmeira.

Are there connecting rooms at Pousada Portal da Palmeira?

No, there aren't connecting guestrooms at this hotel.

Can I book a room with a balcony at Pousada Portal da Palmeira?

No, there aren't any guestrooms at Pousada Portal da Palmeira that offer a balcony.

Pousada Portal da Palmeira Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 31 reviews
Rating 8 - Good. 10 out of 31 reviews
Rating 6 - Okay. 3 out of 31 reviews
Rating 4 - Poor. 3 out of 31 reviews
Rating 2 - Terrible. 4 out of 31 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

6.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a cheap motel, but still, needs to be better. It took a long time to check in with Igor. He's not good. At night, when I came back from the beach, I realized there were no towels in my room! I told him. He gave me 1. I had to argue to get a 2nd, then realized the next morning that it was dirty! When I left, I saw in clean rooms that there were 2 towels on the beds. I didn't sleep well bc of a dog barking all night and the bed and pillows caused neck and back pain. It's far from the beaches too and wifi didn't work. The breakfast was the only good thing
Stayed 1 night in Mar 2025

8/10 Good

Fabio

Traveled with family and small children
Liked: Cleanliness, amenities
O quarto estava bom,as piscina eram agradáveis, bom atendimento na recepção.
Stayed 2 nights in Jan 2026

8/10 Good

Raquel de Oliveira

Traveled with family
Liked: Cleanliness, staff & service, amenities
Eu gostei muito da minha estadia lá e muito família e calmo amei
Stayed 2 nights in Jan 2026

2/10 Terrible

Mayara

Disliked: Cleanliness, amenities
As fotos do hotel no site não condiz com a realidade atual . Os quartos com paredes mofadas e sujas , cama dura e café da manhã com poucas opções.
Quarto , próximo a cama
Teto do quarto
Lençol
Stayed 1 night in Jan 2026

4/10 Poor

Antônio

Liked: Cleanliness
O quart estava bem limpinho, porém as áreas comuns com bastante mato, as piscinas muito sujas cheias de lodo, o café da manhã básico sem muitas opções. Fui tomas café às 8h e não tinha mais café. Não tem um micro-ondas para aquecer algo. As imagens para locação no booking estão perfeitas mas ao chegar no local nada a ver. Apesar de ser um local simples o cuidado é essencial.
Stayed 3 nights in Jan 2026

10/10 Excellent

Suellen Cristina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Bom atendimento
Stayed 1 night in Dec 2025

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service
Quarto limpo. Ar condicionado bom. Chuveiro não esquentou. Lençol na cama não é de elástico. Vc dorme e ele fica saindo. Piscina ext
Stayed 4 nights in Dec 2025

6/10 Okay

Cléber

Liked: Cleanliness, staff & service, amenities
O pessoal muito gentil, a porta do banheiro não fechava
Stayed 1 night in Dec 2025

10/10 Excellent

Janser

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todos os funcionários muito atenciosos, piscinas limpas, café da manhã cortesia muito bom e com variedade.
Stayed 3 nights in Nov 2025

2/10 Terrible

José Roberto

Traveled with family
Disliked: Property conditions & facilities, room comfort

Pena que não tem qualquer cuidado.

Estrutura necessitando de reforma. Equipamentos não funcionam.
Stayed 2 nights in Apr 2025

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tout est bien 👍👍

A mon sens le seul problème est que cette pousada se situe dans une zone assez désaffectée ....mais quand on est a l intérieur tout est bien .le personnel le jardin le petit déjeuner...ils sont parfaits et ne savent pas quoi faire pour nous faire plaisir....c est très agréable ...
Stayed 3 nights in Jan 2025

6/10 Okay

Bruna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples. Mais excelente ótimo

Stayed 2 nights in Nov 2024

10/10 Excellent

Silvestre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

JOYCE

Liked: Cleanliness, staff & service, property conditions & facilities
Gostei muito boa
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Pelo aplicativo o check in era ao às 12:00, chegamos tivemos que esperar até as 14:00, não tinha toalhas, só nos passaram no dia do check out.
Stayed 2 nights in Oct 2024

8/10 Good

Luiz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Ótimo custo benefício, pelo valor atende as expectativas, com certeza voltarei a me hospedar.
Stayed 2 nights in Oct 2024

8/10 Good

Luciene

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Poderia melhorar em algumas coisas!

Funcionários fizeram o que puderam, porém não há gerenciamento presencial, onde não vê as falhas que precisam mudar ou melhorar... Nós não tivemos toalha de rosto em nenhum dia, pq a máquina que lava estava quebrada e teve hóspedes que ficaram sem toalha de banho... tiveram que trazer de outra pousada pra suprir a demanda. Café da manhã de terça até quinta foi mais simples, na sexta teve mais opções... infelizmente ficou enjoativo, pq todos os dias eram o msm sabor de bolo: fubá com goiabada e formigueiro. Pão francês com frios, salsicha, café, leite, iogurte e suco de caixinha. Não tinha manteiga, era margarina... Funcionários que ficam na recepção, fazem de tudo: café, lava louça, etc... está com pouco staff! Apenas uma funcionária pra limpar toda a pousada... Creio que se tiver um gerente presencial ou donos olhando de perto, tem tudo pra ser uma das melhores pousadas! Precisa de alguns acabamentos, manutenção. Sauna não existe mais... Parabéns para os funcionários que estavam fazendo malabarismo pra pousada funcionar. Tem que ter gerente pra lidar com as demandas de perto e rapidamente. A piscina aquecida é muito bacana, salva os dias de chuva ou frio... mas o espaço da msm precisa de manutenção urgente.
Stayed 3 nights in Oct 2024

8/10 Good

Cassandra

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

8/10 Good

CLEUDEMIR M

Traveled with family
Liked: Staff & service

Razoável

A pousada é boa o preço é bom fica bem localizada perto de mercado e outros, o serviço de quarto deixa um pouco a desejar, a piscina quente não estava 100% e uma sauna que existe no local estava desligada.
Stayed 4 nights in Oct 2024

4/10 Poor

Ri

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Decepção de Café e atendimento. Sem sauna.

Fujam dessa pousada. Não havia nem guardanapo no café da manhã, faltou fruta no primeiro dia e no segundo dia sem fruta novamente e nem suco que aliás são industriais. Só por esse motivo já não recomendo a ninguém. No último dia faltou água quente para o banho. Aparentemente, os funcionários presentes na recepção não podem resolver os problemas, colocaram a responsabilidade do café em uma pessoa que não se encontrava e já deveria estar lá. Localização não é boa, vizinho é um terreno de uma mêcanica ou um estacionamento de peruas , ônibus algo assim. Quartos e banheiros apresentam bolor no teto e em umas das paredes. No anúncio dizia que tinha sauna. Mas NÃO TEM . Segundo a recepção, a antiga pousada que tinha. Então criem um anúncio novo que conduza com a nova realidade.
Stayed 3 nights in Oct 2024

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Flávio Lúcio

Liked: Staff & service
Stayed 1 night in Oct 2024