When I arrived the pool had not been cleaned even though I had booked my reservation a month in advance. The Jacuzzi bath in the master suite didn't work and was not available during our entire stay of four days. The knob in the master shower was broken and we had the option of them fixing it and not being able to use it for 12 hours or use it as is, we opted for the latter. The staff was nice but only offered me a $150 deduction on our bill for our issues which I felt was not quite enough. I was so excited about this trip and staying at Officers View and I am greatly disappointed that my expectations were not met. I absolutely loved Tybee and had a wonderful time on the island and meeting the locals. I will very likely return to Tybee but sadly will not be using Desoto Beach Properties on my next vacation.
Great room. Spacious and comfortable. Bathroom is a good size. Great water pressure. Cleaning service could have been better. Front desk was nice and very helpful. I liked that I was able to rent an umbrella anf chairs for the beach. I would definitely stay here again.
Our "Ocean View" terrace turned out to be the Georgianne Inn which was three houses back from the ocean with no ocean view. The staff was very short with me when I called about the location mix up. The lady stated that I was put in the Georgianne Inn because I didn’t pay enough to stay in the Terrace that I originally booked through Orbitz. Night two I called and complained about no parking and the lady was rude at the front desk. I was told to just pull in the grass and she hung up on me. I was already furious about the mix up about locations and now I have to park in the grass, walk farther to the beach, we have no beach view and have to still pay a premium price. Our nightmare didn't end there for the 3 days. They do not provide any cleaning services for the Georgianne Inn. So by day two, we were out of clean towels. I requested more clean towels and we got 1 for the 4 of us. They only give you 1 garbage bag, no travel size box of detergent was in our unit but there was a sample size fabric softener (I guess they want you to wash your own towels, or at least freshen them up with downy), 1 tiny dish soap with no sponge to wash dishes which they tell you that must be washed prior to departure. Then after you run out you are required to supply your own. Day three finally arrived and upon checking out the staff did not ask how my stay was while checking out. They really didn't seem like they cared. Don't stay here!!! Very misleading online!!!
Tybee beach area has very tight parking restrictions and parking is limited. We booked a room knowing it came with parking. When we arrived we were given a special pass for "premium" parking. When our assistant took us to our room he then pointed out that our parking was across the street. In an abandoned sand pit! When we complained we were told that was the parking that came with our room. (I interpreted that to mean because we booked through Orbitz). The lady insisted that "nobody has ever complained before" and yet when I looked through recent reviews here and elsewhere, that is just a lie. People have complained, and even saw shattered glass where someone parked in the sandpit before. It is unacceptable to expect someone to park off site, across a very busy street, in an abandoned sanded lot. Thankfully we were only there one night. I wouldn't recommend going there if you have parking needs.
This apartment places you next to Tybee Island Beach and North Beach. This 2-room, 3-star apartment building has an outdoor pool along with free in-room WiFi and free self parking.
The apartment is soundproofed and features a kitchen and 4 bathrooms. Guests can enjoy a TV and stay connected with free WiFi. Other standard amenities include a ceiling fan, a safe, and an ironing board.
Guests of this apartment enjoy features like an outdoor pool, free WiFi in public areas, and a terrace. A stay here includes free parking. Staff members are on hand to provide tour or ticket assistance, luggage storage, and a safe deposit box at the front desk. Additional amenities include laundry facilities, a convenience store, and a water dispenser.
When I arrived the pool had not been cleaned even though I had booked my reservation a month in advance. The Jacuzzi bath in the master suite didn't work and was not available during our entire stay of four days. The knob in the master shower was broken and we had the option of them fixing it and not being able to use it for 12 hours or use it as is, we opted for the latter. The staff was nice but only offered me a $150 deduction on our bill for our issues which I felt was not quite enough. I was so excited about this trip and staying at Officers View and I am greatly disappointed that my expectations were not met. I absolutely loved Tybee and had a wonderful time on the island and meeting the locals. I will very likely return to Tybee but sadly will not be using Desoto Beach Properties on my next vacation.
Great room. Spacious and comfortable. Bathroom is a good size. Great water pressure. Cleaning service could have been better. Front desk was nice and very helpful. I liked that I was able to rent an umbrella anf chairs for the beach. I would definitely stay here again.
Our "Ocean View" terrace turned out to be the Georgianne Inn which was three houses back from the ocean with no ocean view. The staff was very short with me when I called about the location mix up. The lady stated that I was put in the Georgianne Inn because I didn’t pay enough to stay in the Terrace that I originally booked through Orbitz. Night two I called and complained about no parking and the lady was rude at the front desk. I was told to just pull in the grass and she hung up on me. I was already furious about the mix up about locations and now I have to park in the grass, walk farther to the beach, we have no beach view and have to still pay a premium price. Our nightmare didn't end there for the 3 days. They do not provide any cleaning services for the Georgianne Inn. So by day two, we were out of clean towels. I requested more clean towels and we got 1 for the 4 of us. They only give you 1 garbage bag, no travel size box of detergent was in our unit but there was a sample size fabric softener (I guess they want you to wash your own towels, or at least freshen them up with downy), 1 tiny dish soap with no sponge to wash dishes which they tell you that must be washed prior to departure. Then after you run out you are required to supply your own. Day three finally arrived and upon checking out the staff did not ask how my stay was while checking out. They really didn't seem like they cared. Don't stay here!!! Very misleading online!!!
Tybee beach area has very tight parking restrictions and parking is limited. We booked a room knowing it came with parking. When we arrived we were given a special pass for "premium" parking. When our assistant took us to our room he then pointed out that our parking was across the street. In an abandoned sand pit! When we complained we were told that was the parking that came with our room. (I interpreted that to mean because we booked through Orbitz). The lady insisted that "nobody has ever complained before" and yet when I looked through recent reviews here and elsewhere, that is just a lie. People have complained, and even saw shattered glass where someone parked in the sandpit before. It is unacceptable to expect someone to park off site, across a very busy street, in an abandoned sanded lot. Thankfully we were only there one night. I wouldn't recommend going there if you have parking needs.
