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Ocean Club West

3.5 out of 5.0

Recent guest reviews

Location is incredible, room is very spacious and comfortable, equipment and utilities - you could not desire more.

We really enjoyed our stay at Ocean Club West. It was in the perfect location, our 1 bedroom suite was perfect for our needs (family of 4) and was equipped with everything we needed, the pool and beach areas were immaculate and we would definitely stay there again because the price was very reasonable compared to other resorts. It was the most relaxing vacation we have ever had. It doesn't have some of the extra bells and whistles that some of the other resorts have (rum punch upon arrival, managers reception, concierge, etc.) but it really suited us otherwise, and those items are minor. At first, I thought having a concierge onsite would have been nice to help us navigate a bit, but we made out just fine on our own. Restaurants and shops were walkable, but we had rented a car and were glad we did because it was nice to have the freedom to go farther, especially because the snorkeling reefs are not a walkable distance. The only slight negatives were 1) the bicycle that my son would have ridden didn't have functioning brakes so we didn't get to take any bike rides and 2) the restaurant service, although definitely friendly with no issues, was definitely on "island time", more so than any other places we visited. We weren't in a rush anyway, so it wasn't a big deal, but if you are picky about those things, it was worth mentioning.

Units are individualy owned we are told and therefore we found not uniform in quality at all. We had the oldest creakiest most uncomfortable bed I have ever slept in. The couch sounded like it was going to fall apart if you sat on it but the mattress was the worst and they would not let us change rooms. Unit 624 avoid.

Perfect location! You can walk to grocery store, restaurants, etc. The beach area and equipment for the resort are great!

Greta value, best location on gracertain Bay Beach. The service left something to be desired but again, for the price, can't complain. The ceiling fans didn't work and they didn't come to fix it. The washing machine didn't work and they didn't fix it . Instead they gave us a key to the upstairs unit to washave our clothes. Perfect beach and pool.

The condos were well equipped and clean. Centrally located to everything, The only issue was the restaurant was just taken over and has some growing pains. Menu is not beach kinda food. Ocean east had better environment with great menu and music. The free shuttle was handy.

Hotel was always clean. Friendly staff. Located near shopping. Easy access to beach large pool

this was a very nice condo close to supermarket and restaurants also shopping and dive center of course beach was nice as well the only thing that never seemed to get resolve was the TV/internet i was there 7 days and it worked 2 maybe 3 days ...this place is great for couples or singles just beware that there maybe some connectivity issues other than that the staff was friendly and helpful the grounds were well kept very relaxing

Stayed for one week in November. Quiet, very tropical feel. Several buildings, only 3 floors each. Our room was on third floor with nice view of pool area and the ocean just beyond. We had a junior suite with full kitchen, 2 sliding doors that opened to a large screened in porch. Very clean, all the staff were very helpful and friendly. Food at restaurant (Seaside Cafe) was very good. My only complaint is we had to leave.

Spacious suite, clean and luxurious. The large balconies were completely screened in and contained comfortable furniture so they could actually be used as a room. The beach was superb. We could swim / walk to the sister resort and get / drop off towels. This was a fun activity and invigorating swim! Also they had free bikes for the guests use. The only downside is the restaurants are very expensive and limited. There are no local buses or markets on the island.

We were first given a ground floor room. I had specifically requested a room on the highest floor possible (which would be the 3rd floor). We were given a room on the second floor. The room was fone, although we could not see the ocean or beach.

OCW was really everything my boyfriend and I needed through out our 8 night stay- ammenties, wifi, prime location. The resort is definitely outdated in comparison to it's neighbors and one minor issue we had our room phones did not work, and when mentioned to the conceirge they did not attempt to address- therefor I requested they call and book all my reservations which they gladly did. Overall I had a great experience at OCW, provided us with everything we need, the staff was friendly/helpful, and the location was great- we literally walked everywhere we went except one evening to the Thursday night fish fry and airport.

The best place on earth.Hotel was great with great location.Seaside cafe has great food.Staff was pretty good.Will came back soon

Wasn't expecting such a great room. Very roomy and comfortable extremely clean with everything you needed to cook any meal in room. Bed was super comfortable and the sheets were very very soft. Walk in shower area was great with overhead rain nozzle + regular nozzle very nice. Front balcony and huge rear balcony totally screened in so no bugs. :) Staff friendly and very nice. Hotel very close to local shopping and grocery store. Pool area extremely nice and sea side café was excellent. I would go back tomorrow if I didn't have to use American Airlines they suck. T. Burton

We had a great stay at Ocean Club West. The 1 BR suite was very spacious and made it easy to travel with our 17-month old. The hotel is in a great location and easy walking distance to several small shopping areas (Salt Mills, Regent Plaza) and the grocery store. The restaurant is also pretty good. Beautiful and safe beach area. Would not hesitate to come back.

First things first, this isn't the Ritz, and its not Beaches. That said, you get a comfortable clean room at a very relaxing resort with a very friendly staff. We enjoyed all of our meals and the staff was very accomodating. Plus they didn't care if we had after hours on the beach with music and our own booze. A great experience all around.

I would go back in a hearbeat. Great Location, small but very nice grounds with a great pool system, which we did not use because the ocean and beach are just the most fantastic place to be. The major flaw this place has is NO Concierge and 90% of front desk does not have any answers for you. Took me 3 days to find out where to get snorkel gear - unbelievable - (bring your own snorkel gear) We had a studio - was clean, plenty of nice fluffy white towels and sheets - bed was good. Really big deck to sit on BUT most of the units do not have an ocean view. We had a view of the road and it was noisy.

I had originally rented a studio bedroom style room. It was way too tiny for two people and my view was of another building. I upgraded to a junior suite, which was available the next day. Absolutely beautiful and more than twice the size with an ocean view. Worth the money to upgrade. Because it was low season, not everything was open. But the location was perfect. Walking distance to most restaurants that I wanted to go to. And the grocery store. Also very close to the shops, although I didn't go shopping. The staff was pleasant and helpful. Actually, I was at the front desk almost every day and the staff was very accommodating!! The hotel is centrally located on grace bay. So you can walk either direction on the beach and go to the other resorts for drinks or food, just to explore. The food at Seaside was good. I got the conch salad twice... If you don't like spice, tell them to not put it on, because it's a hot dish!!

This was our 5th trip to Turks and 3rd stay at OCW. The stretch of beach from of the resort is wide and water is shallow. The location is ideal, near top restaurants, bars and a a large super market. We've stayed at other luxurious resorts so OCW doesn't quite compare in terms of amenities (no canoes, paddle boarding, etc) and modern interior but the food at Seaside cafe is consistently great, especially the Fish and Chips, THE BEST on the island, juicy grouper inside, perfect brown crispiness on the outside. The pool is also a standout, it's spacious and wraps around, not boring rectangle. Family and group friendly. They could use new pillows, maybe invest in down/feather; my neck was sore after my recent long weekend. Check in was fast, checkout was a bit slow but staff did cut their lunch break early when they started to notice a line. It was nice that they help to arrange transportation (guest still pays) to the airport but would be even more helpful if they printed out boarding passes (for people with only carryons) upon check out; the airport does not have self checkin kiosks so people with carryons have to wait in the same line as those with luggage. Heopfully that changes with the airport renovations.

Ocean Club West is located close to downtown shopping and grocery store. The hotel provides bikes that you can ride to the stores. They are also within walking distance. Sail Provo for excursions. We did a catamaran snorkel sail which was awesome. They pull up in the water in the catamaran and pick you up right on the beach. Average daily temperatures were upper 80's low 90's . Weather is just gorgeous!

Room options

Deluxe Suite, 1 Bedroom, Partial Ocean View

King 1 | Sleeps 4

Junior Suite, Partial Ocean View

King 1 | Sleeps 3

Deluxe Suite, 2 Bedrooms, Partial Ocean View

King 1 | Sleeps 6

Deluxe Suite, 2 Bedrooms, Beachfront

King 1 | Sleeps 6

Guest reviews for Ocean Club West

Everyone (5) Couples (32) Business (1) Family (15) Friends (9) Other (3)
5

nice beach

Families

Location is incredible, room is very spacious and comfortable, equipment and utilities - you could not desire more.

By , from Phila on Aug 23, 2017

Review comment responded on Aug 26, 2017

Hi Sergey, Thank you for the very nice review. We hope you will be back for another visit.

5

nice resort in perfect location

Everyone

We really enjoyed our stay at Ocean Club West. It was in the perfect location, our 1 bedroom suite was perfect for our needs (family of 4) and was equipped with everything we needed, the pool and beach areas were immaculate and we would definitely stay there again because the price was very reasonable compared to other resorts. It was the most relaxing vacation we have ever had. It doesn't have some of the extra bells and whistles that some of the other resorts have (rum punch upon arrival, managers reception, concierge, etc.) but it really suited us otherwise, and those items are minor. At first, I thought having a concierge onsite would have been nice to help us navigate a bit, but we made out just fine on our own. Restaurants and shops were walkable, but we had rented a car and were glad we did because it was nice to have the freedom to go farther, especially because the snorkeling reefs are not a walkable distance. The only slight negatives were 1) the bicycle that my son would have ridden didn't have functioning brakes so we didn't get to take any bike rides and 2) the restaurant service, although definitely friendly with no issues, was definitely on "island time", more so than any other places we visited. We weren't in a rush anyway, so it wasn't a big deal, but if you are picky about those things, it was worth mentioning.

By , from Connecticut on Aug 21, 2017

Review comment responded on Aug 26, 2017

Hi Liz, Thank you for sharing your positive experience. We are happy to hear you enjoyed Ocean Club West, and hope you will consider us again when visiting TCI.

1

the beach is beautiful but the rooms are not!

Everyone

Units are individualy owned we are told and therefore we found not uniform in quality at all. We had the oldest creakiest most uncomfortable bed I have ever slept in. The couch sounded like it was going to fall apart if you sat on it but the mattress was the worst and they would not let us change rooms. Unit 624 avoid.

By , from denver, co on May 9, 2017

5

absolutely perfect!

Everyone

Perfect location! You can walk to grocery store, restaurants, etc. The beach area and equipment for the resort are great!

By , from Colorado on Jan 19, 2017

4

great value!

Everyone

Greta value, best location on gracertain Bay Beach. The service left something to be desired but again, for the price, can't complain. The ceiling fans didn't work and they didn't come to fix it. The washing machine didn't work and they didn't fix it . Instead they gave us a key to the upstairs unit to washave our clothes. Perfect beach and pool.

By on Dec 10, 2016

5

great place

Everyone

The condos were well equipped and clean. Centrally located to everything, The only issue was the restaurant was just taken over and has some growing pains. Menu is not beach kinda food. Ocean east had better environment with great menu and music. The free shuttle was handy.

By on Nov 16, 2016

5

great trip with friends

GetawayWithFriends

Hotel was always clean. Friendly staff. Located near shopping. Easy access to beach large pool

By on Dec 8, 2015

4

hhhmmmm!!!

Singles

this was a very nice condo close to supermarket and restaurants also shopping and dive center of course beach was nice as well the only thing that never seemed to get resolve was the TV/internet i was there 7 days and it worked 2 maybe 3 days ...this place is great for couples or singles just beware that there maybe some connectivity issues other than that the staff was friendly and helpful the grounds were well kept very relaxing

By on Dec 3, 2015

5

nice and relaxing

Couples

Stayed for one week in November. Quiet, very tropical feel. Several buildings, only 3 floors each. Our room was on third floor with nice view of pool area and the ocean just beyond. We had a junior suite with full kitchen, 2 sliding doors that opened to a large screened in porch. Very clean, all the staff were very helpful and friendly. Food at restaurant (Seaside Cafe) was very good. My only complaint is we had to leave.

By on Nov 24, 2015

5

spacious, luxurious suite with view

Families

Spacious suite, clean and luxurious. The large balconies were completely screened in and contained comfortable furniture so they could actually be used as a room. The beach was superb. We could swim / walk to the sister resort and get / drop off towels. This was a fun activity and invigorating swim! Also they had free bikes for the guests use. The only downside is the restaurants are very expensive and limited. There are no local buses or markets on the island.

By on Sep 18, 2015