Le Vele Resort4.0 out of 5.0
Recent guest reviews
The Staff is super attentive, friendly and cooperative. Especially the GM, Clayton gave me an affectionate reception as well as farewell. It’s the people who make the difference. They helped me out immediately with every kind of issues. Never importunate but always there when you need help. Also, the room/apartment was superclean and very spacious. It has a tiny kitchen area and is equipped with a fridge and a coffee machine. The view was simply breathtaking! Loved the tranquility and the location right at beautiful Grace Bay Beach. It is just the right mix of a centrally located, but also quiet and laid-back hotel/resort. The whole resort is in excellent condition and well-tended. I didn’t use the pool though, but they offer a great towel service. Just grab one or two towels by the pool, and go to the beach. No need of bringing your own towels. The beach was one of a kind and Le Vele has direct beach access. Couldn’t get my eyes off the crystal-clear turquoise water. I absolutely recommend staying at Le Vele! It has been one of my ever-best travel experiences and I’ll definitely come back.
We stayed in a 1-bedroom condo at Le Vele earlier this year and here is our honest review regarding this complex. First I’d like to point out that Le Vele is not a typical hotel. It consists of a residence complex comprised of 22 condo units spread into two side-by-side buildings. There is a rental management team onsite that looks at renting units when not occupied by owners. If you are looking for typical hotel service and amenities this may not be the right choice for you. However, if you are looking to be on your own without the big crowd, this may be a good option. Le Vele is located directly on magnificent Grace Bay beach. This stretch of beach is wide and secluded. It is located at walking distance from ‘downtown GB’ where many shops and restaurants can be found, which is a big plus. The site, although small in size, is very well maintained. Luxurious vegetation brings serenity. The pool is very nice looking and is surrounded by very comfortable loungers. I must say that the water is terribly cold in the pool as it is not heated. We did not use it for our entire stay. There is free parking protected by a gate. The 1-bedroom condo unit is well divided and large. However, we truly feel that the price tag of accommodation at this place does not render for the quality you get. I understand units may vary as they are individually owned so we can only speak from our experience, but from what we’ve been able to see all units have a common look and feel. Nothing in the condo is luxurious. Furniture is somehow basic and would need an upgrade, so as the cookware and cutlery in the kitchen. The bed mattress has seen better days, so as the bed sheets and comforter. When you pay this kind of price for accommodation, you can expect quality in all aspects. If anyone in the management team had previously stayed at Grace Bay Club, Seven Stars, or at a Ritz Carleton or Four Seasons hotel, they would understand what luxury is. Le Vele want to advertise themselves as a luxury resort destination, demand as much as the previously enumerated resorts for a one-night stay, but in our honest opinion stand nowhere near these kind of resorts in terms of quality/luxury. This probably explains the high vacancy, even during peak season. So to sum it up, you’re paying for the location and tranquillity. Yes privacy does come at a price, but.. Another fact we disliked, which cannot be blamed on the complex, is that the condos are facing north. The sun never goes in front of the buildings so it is very dark inside the condo. No sunset view on the balcony either. While it’s a big plus to have an ocean front condo, the balcony is not inviting as it consists of white concrete from top to bottom with absolutely no decoration touches. The only exterior light at your disposal on that balcony is a super bright white light from a ceiling fixture. Not so inviting! Some reviewers might be tempted to give Le Vele five stars, after all they’re in paradise on one of this world’s finest beach. But many are simply just amazed by the location/beach and tend to forget other aspects, which play a big factor in my opinion at this price range. I am not saying we had a bad experience, but when comparing to other luxury resorts with relatively same price tags, Le Vele is far from meeting the standards real luxury hotels aim for.
If you desire to go on a beach vacation where you don't have to fight for a beach chair or worry whether or not your room will actually face the water- go to Le Vele. Clayton and crew will take care of you all. Le Vele is small condo hotel- full kitchens or kitchenettes. All face the water- all are perfect. What Le Vele does not have is an on-resort bar, disco or restaurant. So if you don't mind walking a couple of minutes or value quiet when sleeping or lounging- check this place out. We have been coming for years to Turks and have alternated resorts- as my reviews will reveal. I still like all of the reviewed places but Le Vele has received our business for two years- worthy of consideratin
We were transferred here from our other hotel, The Oasis, half way through our visit because there was a mix up with our reservation. Check-in time was at 3:00 and our room was not ready until 4:00. The lady at the front desk had a terrible attitude and was very rude. When she finally let me check-in all she did was hand me the key and pointed to my room which was on the other side of the pool and said "You're room is over there." No assistance with luggage. We had to carry our own luggage to the room and was not told anything about the amenities. Dirty rags were left in the room as well as dishes in the dishwasher and a dirty coffee maker, and was infested with mosquitoes. We never saw mosquitoes at our other hotel because they were equipped with bug zappers and candles to keep them away. The customer was sub par for a resort that charges over $900/night. I would expect better service for that much money. Even though our room was arranged by the other hotel, service should have been better. If it weren't for the the lack of service, I would have given a higher rating. However, the room was nice, tastefully decorated and had beautiful views and is a 2-minute walk to the beach and a short walk to the grocery store, restaurants and shopping. This side of the beach was actually prettier than the other side we stayed on the first two nights. Upon checkout, my card was charged $650+ after I told the front desk that The Oasis Hotel is taking care of the charges. I did not need to deal with that at 6:00 a.m. just before heading to the airport. The beaches in T&C are more beautiful than Aruba, but the customer servic
Unit was not as described or stated in our reservation. Check-in was 2 hours late due to the resort not being ready. We were told we would be one floor up and have a Jacuzzi tub along with a shower we ended up on the ground floor and no Jacuzzi tub or any tub at all. The girl at the front desk was very rude and unaccomodating . She stated we would need to speak to the manager Clayton who made excuses for an inaccurate copy/paste type of confirmation email stating what we were to receive and did not. He offered to look for another oceanfront property and was unsuccessful as we would have had to move twice in one week....he then offered us one night free during our stay and two when we return. The plus side despite the rude girl at the desk. I believe Clayton tried to do his best at repairing the mistake. Our stay was pleasant. We were able to walk out of our unit to the beach. The beach was very private as well. No this is not a resort that caters to your every need. We didn't expect that and booked it specifically for the privacy and non touristy feel. I would recommend Le Vele despite the check in quirks and poor customer service from the one female at the front desk.
my son and daughter in law just checked in to Le Vele. They had paid for an upgrade, got there early to check in, and have found out their room was given to someone else, the manager(his name is Clayton) said he would give them a free night and 2 free nights the next time they visit or would try to find another resort for them at ocean front. This is the first vacation they have had without their children for 13 years and spent a lot of money to have a perfect vacation. They didn't want a busy resort and the Le Vele appealed to them because of the awesome reviews and the privacy of it. They felt like this was a perfect fit! I hope the manager(Clayton) can help them out more than what his attempt has been. When you book a place and pay extra to upgrade and then get there and don't get it........just not acceptable! Clayton, please help them out!
Beautifully situated. So wonderful to walk the beach and to swim in the sea. The pool area was equally wonderful. The hotel provided bikes. Since it was close to town, We road them into town for breakfast and other meals. Also, we used them to ride to the wonderful museum. The museum provides a great intoduction local history.
Just returned from another perfect stay at Le Vele! The property just seems to get better and better with every visit. Thank you to Clayton and his wonderful staff. We look forward to our seeing you again very soon. Cheers!
Let me start out by saying we loved it. The condos are spacious and clean contemporary. Not a fussy islandy design. The huge infinity pool is sparkling clean with comfortable lounge/umbrellas . There is a small but adequate fitness room. The security is excellent. LeVele is on a beautiful wide part of the beach with more umbrellas and chairs. There is always someone around the grounds to help with set up. Towels are plentiful and new. The best part is the management who truly are nice helpful folks always willing to make the visitors happy. A special thanks to the general manager Clayton Thomas who had been extraordinarily helpful and went to great lengths to help us. No restaurants at LeVele but a short walking distance away are many great choices for breakfast lunch and dinner. We never needed a car. Truly relaxing.
We were floored by how great our two-bedroom (three bathroom!) apartment at Le Vele was our for recent visit. The master suite was so spacious and airy, with huge closets and a lovely bathroom. At night we left the slider open so we could hear the ocean. The second bedroom, which our teenage children shared, was clean and welcoming, with two comfy beds. The wrap-around veranda with comfy chairs and recliners was a fantastic place to hang out. The kitchen and dining room space is beautifully designed and appointed. It is a short walk down a wood walkway to the beach, which has sand like powdered sugar and crystal clear water as warm as bathwater, with gentle waves. I don't know what more you could ask for. The location of Le Vele is perfect. A block off of the main street, it is very quiet, yet a short stroll from the main shopping and restaurant area in Grace Bay.
- Walking distance to Grace Bay Beach
- Free WiFi and wired Internet in public areas
- Free parking
- Outdoor pool
Located in Grace Bay within a 5-minute walk of Salt Mills Plaza, Le Vele Resort is within a 15-minute stroll of Grace Bay Beach. This 4-star resort welcomes guests with 22 rooms and conveniences like an outdoor pool, free self parking, and a fitness center. On the beach, the resort is also close to Turtle Cove and The Regent Village Shopping Mall.
The 22 rooms are air-conditioned and have an array of amenities, including washers/dryers, furnished balconies or patios, and microwaves. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free wired Internet. Tempur-Pedic beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and dishwashers are also standard.
Guests staying at Le Vele Resort enjoy an outdoor pool, a fitness center, and free WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this beach resort include a free grocery shopping service, free newspapers, and a terrace.
Reviews from Trip Advisor
91% of guests recommend this hotelTotal of 176 reviews