COMO Parrot Cay5.0 out of 5.0
Recent guest reviews
We had a wonderful time in Turks and Caicos aside from getting shafted by one cab company, Elite and Majestic, two different cab services, one family. Be careful of them, Ruth is the sister that runs Elite and her brother has Majestic. Otherwise o FABULOUS trip.
You know that a property is special when you are met at the docks and are whisked away via private boat to a private island. The greeting was warm and inviting. Each room offered wonderful views of the water, most had private pools (in the villa section) The meals were outstanding, each one was better than the next. You must have a private meal set amongst the coconut grove, it was fun, private and beyond memorable. We were able to see a few of the rooms along with the many of the private villas. Its truly paradise. Its relaxing and perfect for families, reunions or weddings -
I was staying in Providenciales and went to the COMO Parrot Cay for the day. I had a wonderful Ayurvedic treatment at the Spa in a personal Villa and a delicious Shambhala Cuisine lunch at the LOTUS restaurant.
Como Parrot Cay is paradise! What makes this hotel special is the location on a private island. The beach is beautiful and the sea and horizon seamlessly blend into one. The pool is serene and the spa is heaven. I challenge anyone not to feel relaxed here - in fact, I don't think I've ever slept so well. This is a bucket list destination! However, as most reviews will tell you, eating and drinking at this resort is EXPENSIVE! We were fully prepared for this and understand that luxury resorts will always charge a premium on food and drink, BUT £15 for a portion of french fries and £25 for a glass of wine was a little on the excessive side! That being said, dining here was exceptional and all our meals were of a high standard. The staff were all very friendly and polite, but service could be slow at times and wasn't seamless, especially at breakfast. Our room was pleasant, spacious and clean, but again, as other reviews will tell you, the rooms are dated and in need of a face lift. All in all, this is an AMAZING resort and the only reason for my negative comments is because you pay a lot to stay here, you naturally have high expectations and guests should be getting more for their money.
This place is amazing. We went for our 10th wedding anniversary eschewing Hawaii and other destinations because we didn't want to stay in a huge resort where we'd be just another guest in the machine. By the end of the first day everyone knows your name. And you know theirs. It is exactly what you're looking for if you'd like a vacation that does not fit in the "really lovely" bracket, but instead in the "completely magical" category. The focus on wellness is balanced just right. Not too regimented, but you'll leave glowing. The attention to detail is amazing, from the moment you arrive at the private dock, actually, from the moment you are whisked up at the airport. The only downside: from now on everything will be measured against the Parrot Cay standard... it's going to be hard to top ;)
I had always wanted to stay at Parrot Cay and was thrilled to finally have the chance to do so on an anniversary trip to Turks. That said, our stay at Parrot Cay was mixed, especially when compared to our first 4 extraordinary nights at a swish hotel on Grace Bay in Provo. Here's my feedback, pros and cons: Accommodations in an oceanfront room (NOT a Villa) - In desperate need of renovations, which are imminent. The bathroom, for example, had no shower door and a bathroom flusher that needed to be jiggled after each use. The first night my lamp shade broke and had to be replaced. Furniture was dated and lighting poor. Wifi router went down. Built-in couch had springs popping through. Even the key was outdated as the door had to be locked from outside and wasn't easily portable. Service - Friendly and attentive but not extraordinary to the level of anticipating guest needs. Example: spa appointment and kayaking excursion booked through the front desk and no golf cart available either time to take us to the appointments. At departure, we waited again and the woman who did drive us grabbed a water bottle for herself but didn't ask us if we'd like one. At dinner one night I was eaten alive by bugs and had to ask for bug spray, rather than it being offered. At our hotel on Grace Bay servers walked the beach offering aloe and sunscreen; here it was left at a kiosk for guests to ask for. Cost - In light of the service and accommodations, it is unconscionable that we paid $800 per night. In the low season. All recent guests should be extended an invitation to return to the newly renovated resort at a discounted rate. Location- Parrot Cay is a beautiful but SECLUDED island. Do not make the mistake of thinking that you can pop over to Provo easily. If you're interested in diving or eating out at all, then spend some time in Provo too. I am sooo glad we did. Food: Very, very good. Lots of healthy options. Also fruit delivered to the room daily and high tea offered mid-day. Breakfast was included. Delicious juices and coffee, also enjoyed The NY Times digest at our table. Activities: We loved having bikes available to explore the island and a wonderful running/walking path that meandered through coconut and banana groves. My husband took advantage of yoga and Pilates, both of which were great. A definite highlight for both of us was a kayaking excursion through the mangroves with guide Jimmy Lee. We will never forget our incredible morning with him. Massage/spa was good but not great. Surprising given the holistic aspect of the resort. Beach/pool: The pool here is gorgeous. Beach was a bit of a disappointment after Grace Bay. It's narrow and chairs are close together. Also Parrot Cay gets lots of wind so sand kicks up. Ocean water is gorgeous. Hobie cats, windsurfers and paddle boards are plentiful and lots of fun. Other: Lots of young children at this resort for some strange reason. I am a parent of two, and I found myself very annoyed that it was hard to find peace and quiet at the pool, at meal times and sometimes in our room. There should be some restrictions placed on kids under 12 as many hotels have, especially ones not set up to accommodate young guests. Guests are allowed to smoke in public spaces here so we had to deal with secondhand smoke at the beach. This seems very antithetical to Parrot Cay's mission given that it's a "wellness retreat." Big thumbs down for this. If you have mobility issues be sure to ask about fully accessing this property. We did LOTS of walking and stair climbing. Overall: While Parrot Cay is in desperate need of renovations (which are imminent) and would benefit from a few service tweaks, the island is a special place. There is a friendly, down-to-earth vibe that is palpable, and we left feeling relaxed and grateful for our time away. If you've never been to Turks before and/or are looking for a truly extraordinary beach experience then be sure to spend some time on Grace Bay too.
My husband and I lead always-on lives in NYC and so we love to escape to places that are tranquil every once in a while. Parrot Cay did not disappoint. From the welcome hut, to the boat ride, the near-private beach, the impeccable service and (not-inexpensive) food, Parrot Cay was one of our better travel experiences. It definitely provides R&R. Only recommendation to Parrot Cay would be to limit the age of children at the resort as it does impede on the quiet atmosphere.
Dear COMO family, We want to thank you for an amazing experience at your resort. On a recent vacation and 20th anniversary celebration for our dear friends, we had the pleasure of visiting this serene paradise. From the time we arrived at the airport and were greeting by a smiling COMO host, we knew this would be a vacation like no other. A beautiful boat ride to the island where we were greeted by our butler, Ningsih. She was there at the dock to greet us with her calm welcoming smile and from that moment on, she was there for our every need. Thank you Ningsih, I hope I didn’t embarrass you by bawling saying goodbye to you. I meant it when I said you made our trip so special. I will never forget you! I’m so glad we chose the two-bedroom beach villa, because we were able to have you! Our second day on the island Ningsih arranged a special evening in a private dining venue called The Cottage. This gorgeous room opened up to astonishing water views with a pool of flowers in the middle of the room, candles and everything was so beautiful! Our friends had a beautiful anniversary celebration and we were honored to be there with them. COMO Shambhala Spa. The experience is authentic and genuine. The therapists are so gifted. The treatment room has a water view and you just want to stay there forever. Probably why we went back the following day and did it again! At the spa we had the pleasure of meeting your Spa Manager, Lisa Jody. Wow! What an amazing lady and thank you, thank you Lisa! Thank you for telling us about the residence specialist, Dr. Parth. We made appointments the next day for a Reiki Healing Session. Dr. Parth has a gift. His healing therapy leaves you feeling very in tune with your body and mind and his advice, I will live by. Thank you Dr. Parth! Okay now if stunning turquoise waters, fluffy white sand beaches, and a spa like no other wasn’t enough, the food. THE FOOD. Excellent! Everything was delicious!!! Beautiful restaurants and amazing service. Claudia, the Reservations Manager. Thank you Claudia!! You helped us with all of the arrangements. Sorry for all of the emails. It was so good to have a connection to the property before arriving. Once again, special from the start. The staff at this property make you feel at home. Genuinely wonderful people! So many to thank for making this such a beautiful trip. General Manager, Dant Hirsch, you run a fantasy island! Thank you for a beautiful experience that we will never forget. Sincerely yours, Jorge Magluta, Hilda Magluta, Kenneth Hanley, Angie Futrell
Exemplary service is rare enough but adding soul, graciousness, warmth, enthusiasm and heart made for an incomparable experience! From the moment my 18 year-old daughter and I were welcomed at the airport and driven to the Parrot Cay launch by Reno and Theresa, our first visit to the Turks & Caicos was a dream! A 25-minute boat ride through the crystal clear aquamarine waters transported us to paradise completely! We were welcomed at the hotel with open arms--within hours it seemed as if the entire staff knew our names and made us feel as if our happiness was their primary concern! Our room was cozy and charming with a lovely balcony overlooking the stunning landscape and sea. We were at the pool at 7:30 am our first morning to enjoy a session of yoga with Dr. Parth--enlightening and enjoyable! I received an email from him reviewing what he had shared with us about health! I mentioned to Katerina that I'd love to go snorkeling off-island, if possible by catching an already scheduled ride on the hotel launch--by breakfast the following morning she had it all arranged and we spent an awesome afternoon exploring the colorful sea and island inhabited by adorable iguanas! We took a long walk on the beach early on our last morning before opening and Tony appeared with ice cold water for us thinking we might be hot and thirsty! So much fun to bicycle to the banana and coconut plantations--children get to plant their own coconut tree! We were treated to sublime cuisine offered by Chef Kadek, creative dishes with enticing flavors. Lokeeta added so much to our dinner experience at the Lotus restaurant each night. Harry, Restue, Pande, Patty and Kongkea all went out of their way for us, adding so much to our experience. We have already planned to return with my husband hopefully next year!
We just returned to NYC from COMO and it was a dream. We went for part of our honeymoon and my birthday. They had 2 pictures of us waiting in our room with a bottle of wine with a kind card. Catarina and Kunal took care of us throughout our stay and made us feel right at home. The attention to detail and personalized service was special and touching. The hotel threw a cocktail party one of the evenings which was a nice area to mingle and meet the GM Michael who exudes warmth. They arranged a fishing trip for us and always made sure we had dinner plans/reservations. The beach is one of the finest I've ever been to and the water is clear and warm. It is private so you don't have to share space the way you would on a busy beach. They are closing for 2 months in the fall to upgrade the rooms but the property is well kept and clean. Things to consider- -Some people don't like being stuck on a private island but know that going into the trip. -Kids are allowed so there is a chance you'll have a screaming baby around. -The food is expensive but fresh and tasty. We plan to return at some point in the future. The spa is unbeatable! The staff waved goodbye as we left on the boat--true hospitality.
- Free full breakfast
- Free WiFi and wired Internet in rooms and public areas
- Onsite dining
COMO Parrot Cay is within the area of Pumpkin Bluff and The Aquarium. This 75-room, 5-star resort welcomes business and leisure travelers with a private beach, a marina, and a full-service spa. Grace Bay Beach and Turtle Cove are also within the region of this Parrot Cay resort.
Start your day off right with a free full breakfast. Enjoy dining at one of 2 onsite restaurants including Lotus, which specializes in Pan-Asian cuisine. Order from 24-hour room service to satisfy your hunger without leaving your room, or make new friends over drinks at the bar/lounge.
The 75 rooms are air-conditioned and have an array of amenities, including balconies, iPod docks, and minibars. Guests can expect TVs with DVD players, along with free WiFi and wired Internet. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets and down comforters ensure a restful night. Other standard amenities include coffee makers, ceiling fans, and safes.
Awarded Conde Nast Gold List status in 2013, COMO Parrot Cay features a private beach, a marina, and a full-service spa. For transportation, you can make use of an airport shuttle during limited hours for USD 198 per person roundtrip, as well as a ferry terminal shuttle. The front desk has multilingual staff standing by 24 hours a day to assist with tours/tickets and securing valuables. Other amenities at this beach resort include an outdoor pool, a health club, and a spa tub.
Reviews from Trip Advisor
88% of guests recommend this hotelTotal of 932 reviews