Starhotels Majestic4.0 out of 5.0
Recent guest reviews
A nice hotel with well designed & appointed rooms. The staff were polite and helpful and the setting (in the heart of Turin) is very convenient. The pricing is reasonable (even in the mini bar!). My only gripe was that reception could be busy at 'peak times' when people were checking in or out, so don't leave yourself rushing about! I would happily stay again if in the area.
This place suggests quality and affluence but we found the service average - especially when we had a terrible smell of smoke in the room. They weren't very interested.Apart from that the room was lovely. Breakfast was below the standard we would expect for a 4 start hotel.
This Hotel is a solid choice in Turin center, very close to the railway station and to Via Roma. This is a beautifull city we are glad we went and spent there 4 nights after a long tour of Italy. Don't miss the trip to Venaria castel and make sure you try the gianduiotti.
Turin was a pleasant surprise to my wife & I .This hotel was in a great location & we were only walking distance from a lot of nice shops & restaurants.The other areas of interest namely the Egyptian museum & the Mole were also close by.Staff were great,service good & breakfasts first class.
Biggest issue was the striking public transport workers that caused the Metro trains, buses and trams not to run. I wanted to get to Juventus Stadium for the game. Hotel staff did the impossible and managed to get a driver when all cabs and drivers seemed flat out. Really appreciated that. Hotel was nice too - decent rooms and nice service at the bar. Great location.
Enjoyed staying at this hotel. Beautiful breakfast room, loved the ceiling light and decor. Breakfast was a real treat plenty of choice lots of cake! Our room was spacious and clean. Just one thing, why do hotels leave out lots of goodies and then charge for them. I really do not like this practise. They should either stick them in the mini bar, where you expect to be charged or leave them free. The location is excellent, try the river walk, turn left out of the hotel and walk until you hit the river, a nice change from pounding the pavement .
The room was fine. The staff were extremely friendly and helpful. The lobby bar was a great place to relax after walking all day. It is very close to one train station. There are a number of excellent restaurants within short walking distance.
Very good location at 3 minutes walk from the shopping street and 8 from the city center. The hotel offers good comfort and is clean. I recommend to avoid the hotel breakfast a go downtown in the nice coffee place in the center for much better food.
The positives are the location which is across from the train station, centrally located to restaurants and shops and one of the stops from the hop on hop off bus. The atmosphere is clean and modern but a bit "tired" in places. The beds are good and the rooms clean. Excellent lighting in bathrooms. The negatives are the air conditioning fan in the bedroom that banged loudly when turned on high (it was 87 degrees outside) and so the room had a difficult time keeping cool. The housekeeper kept shorting us either towels or toiletries every day. The breakfast (from Eatly) was the same every day and got boring by the third day. The most aggravating thing were the staff. Half were friendly and helpful and the other half should not be employed in a service industry. Especially the bar manager who thought taking wine glasses upstairs was a capital offense and he let us know how he felt. Or the front desk guy who thought taking my freezer pack to the kitchen was beneath him. Service truly does make or break a hotel. The hotel manager needs to review all employees and train them on the essentials of making the customer happy.
Very well located in the centre next to a pedestriane street. Wifi worked good. The staff was very friendly and spoke English fluently. Breakfast so and so, could definitely have been better. Rooms spacious.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 1184 reviews