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Hotel Diplomatic

4.0 out of 5.0

Recent guest reviews

Great location from Turin porta Susa train station. (5 minute slow walk) Upgraded room, it was spacious clean and nice decor. Staff were excellent, and very helpful. Breakfast was good, scrambled egg was lovely, not over cooked and lovely with a Coffee.

Small bit comfortable single room. Bathroom was very tight. Toilet right up at the shower door. Very clean though. Helpful staff spoke good English too. Location is central and very close to Porta Susa station from where you can get the bus to the airport.

Checked in and I was given a dirty room.Went down to reception, they gave me a different room but no apology or anything.The room was very cold and I realized that the thermostat wasn’t working.I brought it up at the reception twice and they said they would fix it but that didn’t happen.

Recommended by a friend who lives in Torino and knows the area. Great location. Close to transport links. Near bus station, tram stop and Porta Susa train station. Friendly staff. Some may say out dated decoration (which is an individuals personal opinion) but what does that matter, the hotel is very clean and tidy.

Central & 3mins away from Porta Susa. Room was clean but very outdated - needs refurbishment. Heaters & ac in our rooms didn't work. B'fast ice cold & not fresh. only fresh items were bread & croissants but other than that: scrambled eggs, hard boiled eggs, sausages, bacon etc.... were all ice cold and most probably from the day before. 2nd day at b'fast the scrambled eggs were turning green, disgusting really. One night we even did not have hot water in the bathroom and showered with cold water at the end of October!! At least the staff was helpful and very sweet.

The employees of this hotel are very kind, polite and ready to answer all the questions with a smile, to give a good advice and help whatever we asked them for. The rooms are clean, comfortable, good equipped and quiet. Wi-fi is very good. To have a garage in the hotel is a really good solution, and we were happy about it, even it wasn't a small cost. Before we go there, we sent two mails asking about parking, but haven't received any answer. It would be good to have an answer on time, because some of us (accountants) like to have cost of trips planned in details. What should be better in this hotel? A breakfast, I would say. The plates were served with water, the choice of food wasn't good, the food was without a taste which we expect in Italy (without any kind of taste, I would say). But, there were a lot of places outside the hotel to have a very good tasty breakfast. To conclude, this is a very nice hotel, we were satisfied during our stay, and we would choose it again.

We found ourselves stranded in Turin after a failed railway connection. We were so lucky to meet with another couple who were already booked at the Hotel Diplomatic so we tagged along as it was late. We were quickly dealt with by super efficient staff and soon comfortable in a lovely modern room, clean and welcoming, nice linen and good sized bed. Plenty hot water and good quality shampoo and soap etc in the bathroom. Nice breakfast in the morning with very pleasant staff and so we ended our short stop in Turin. We know where we will be staying when we return to actually visit Turin. Very close to the station and some very nice spots to eat, sadly the name of the small family restaurant where we ate escapes me but it was not far from the hotel.

If coming by train, the hotel is around 10 minutes walk from Porta Susa station. In addition the hotel is close to buses, metro and trams. The hotel is on a pleasant street with covered pavements. Check-in was good and staff I dealt with in the evening and morning were both very good. However, overall the hotel was disappointing and is in need of updating. The carpet on the floor of the corridor to my room had quite a few white marks. Room itself was again a little outdated and there were no electrical plug sockets that would take the standard 2-pin European plug. The only socket available was the one for razors in the bathroom. Also the metal plates over two wall sockets came off an you could see exposed wires as well. Bathroom was poorly laid out with the bidet positioned so close to the shower cubical making it cumbersome to get to. WiFi worked well, room was a little warm and I could see no way if opening the window. Check-out was good. They deducted €9 off the room bill as I didn't take breakfast. I pointed out about the electrical plugs and it was clearly explained rooms are in the process of being refurbished.

the Hotel is located in a short Walking distance to the main railway Station, but offers also free Garage for travellers arriving by car. The staff at the reception is very friendly and speaks english. when arriving by car rahther tired your car will be parked properly. We had a room newly refurbished, really modern excellent, with Minibar and all modern facilities. very quiet and clean. The breakfast buffet offers all you Need, could be improved a Little bit, coffee hasto be collected at a coffee bar which has to be found first! The Price is very reasonable

We enjoyed our overnight stay at the Diplomatic Turin, I would definitely recommend this hotel and its location to anyone needing a Hotel in Turin. The Hotel had everything we could desire and the Breakfast was varied and good.

Via Cernaia 42 Turin TO

Hotel highlights

  • Walking distance to Galleria Civica d'Arte Moderna e Contemporanea
  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Concierge services

Located in Historic Centre within a short walk of Galleria Civica d'Arte Moderna e Contemporanea, Hotel Diplomatic is within a mile (2 km) of other popular sights such as Galleria Sabauda. This 126-room, 4-star hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and concierge services. It's in central Turin and also close to Turin Royal Palace and Mole Antonelliana.


Start your day off right with a free buffet breakfast, served each morning from 7 AM to 10:30 AM. Order from room service to satisfy your hunger without leaving your room.


Hotel Diplomatic's 126 rooms are soundproofed and provide minibars, free newspapers, and phones. Guests can expect to find digital TV and stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Desks are also standard.

Property features

At Hotel Diplomatic, guests have access to free WiFi in public areas, 3 meeting rooms, and a computer station. Self parking is available for EUR 19 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Single Room

Twin 1 | Sleeps 1

Standard Double or Twin Room

Full 1 | Twin 2 | Sleeps 2

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Standard Double Room Single Use

Full 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

66% of guests recommend this hotel

Total of 1893 reviews