Hotel Africa5.0 out of 5.0
Recent guest reviews
The hotel is situated in a convenient, central and vibrant area of Tunis The hotel itself is quite old and the facilities require a lot of attention the rooms are in a desperate need of upgrading the shower facilities are poor and need modernising In general the staff apart from the bar staff were ok but not very professional and lacked skill, communication and customer service The breakfast restaurant staff were very poor the service was non existent plates and cutlery were dirty Very disappointing
hearty thanks to Front desk manager Walid, Abdelhamid and Soumaya i have very complex reservation and cancellation, and they really kind to me with everything. nice hotel!nice people! i gonna missing you guys.
Hotel bar is perfect. Sofia and Rafik is very friendly and good stuff. I could leave the bar cause of them .They are fantastic in their jobs. Hotel place is in the city centre. All the stuff is frienly and helpful. Only the TV units ae old. Also breakfast is wonderful
Walid and his staff welcomed me from the moment I arrived to Tunis on my birthday. Was here for work, and i arrived early and the room wasnt ready but was upgraded to a suite. That evening after a long day of work I was greeted by 3 staff members with a birthday cake in my room. Great food from the restaurant. All the staff are super friendly after having a few words with them. I have to say it has been a great experience for my first time to Tunisia and would definitely recommend as it is right in the city center and feels like "home" for a good night's rest.
Well hotel located in very nicenic green street to walk , friendly street full of traditional coffeeshops, restaurants and it is closed to old town. It is clean rooms, tasty breakfast with alot of variety to choose. They have a friendly staff. WiFi is free and fast. Just they are not considering complimentary try at room, so no complimentary water neither tea coffee!! Also check in process was pooring and took too much time.
I was the only one on the front desk and there at least 5-7 people there chatting and laughing between each other and no one talked to me or asked me why I am there. It takes me more than 15 min to get my room despite. Poor service and non trained staff for a 5 stars hotel. It is a shame.There is a free wifi in the room and working well. Breakfast is ok. We were in the restaurant 6 clients but maybe 10 servers they talk between each other very loud and do not care about clients and their needs. The window's glass is very dirty and some are broken. The TV in the room is an old one NOT flat and only few channels are working.
This is the second time I have stayed at this hotel, a great and excellent hotel, located in the center of the country and everything available around it, the hotel services are excellent, the staff are all nice, since the arrival and they accept you with a smile, the room services are more than wonderful and fast, Excellent . You feel at home in the kindness of the transaction. The only thing that has to change TV sets is very old. Thanks to the hotel management and the staff for their good reception and services.
The hotel is situated on a major touristic avenue with various shops and cages nearby. The hotel is 4+ stars, the rooms are good sized with good sufficient furnishing and all amenities needed and good storage spaces. The bathroom is good sized and well equipped with good rain shower. The hotel rates are very reasonable for such class and location. Good starting point to tour the city. Part of the road in front of the hotel is closed for security reasons, but can be opened for unloading luggage by hotel security. However, there is a lane beside hotel which can be entered from the back road. There is a car parking space behind hotel.
If your visiting the centre it's great ... fantastic security decor of the the room was pleasant but rather dated! Carpet near the door had a huge brown stain which had been cleaned but still was stained :( I was on the top floor so fantastic view . Would say it's definitely a 5 star in Tunisia but would say 4 worldwide, Great selection of food and drinks.
checkin perfect ! room calme and clean . breakfast was very delecious and all the staff was very freindly and helpful espacially Mr Taieb in the reception and Miss Bushra the guestrelations . i advice you to visite Africa Hotel .
- Free WiFi in rooms and public areas
- Free valet and self parking
- Onsite dining
- Business center
Located in Tunis Centre, Hotel Africa is next to National Theatre of Tunisia and Maison de la Culture Ibn Khaldoun. This 212-room, 5-star hotel has 2 restaurants, free in-room WiFi, and free valet parking. Centrally located in Tunis, the hotel is also a short walk from Place du 14 janvier 2011 and Theatre de l'Etoile du Nord.
Enjoy dining at Main restaurant, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés. For your convenience, a buffet breakfast is served each morning for a fee.
All of Hotel Africa's 212 soundproofed rooms provide minibars, coffee makers, and safes. Guests can expect free WiFi and TVs with satellite channels. Hair dryers and desks are other standard amenities.
Hotel Africa features free WiFi in public areas, 14 meeting rooms, and conference space. Free valet parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a business center, coffee/tea in a common area, and express check-in.
Reviews from Trip Advisor
60% of guests recommend this hotelTotal of 425 reviews