Dar El Medina4.0 out of 5.0
Recent guest reviews
Our one night there was pleasant enough, but we did have the tiniest room imaginable, and the bathroom was a postage stamp. We enjoyed the balcony for our early evening aperitif, but the price was higher than we needed to pay (244 dinar which was $120 at the time). The young man holding the fort was overwhelmed and not very helpful with information. The view from the roof was worth climbing for!
Stayed here for a week in October 2015. The house couldn't be lovelier - each room is different, carvings, mosaics, lovely tiles. Really a gem. But I found the staff unhelpful and unfriendly. It has a rigid way of doing things and will not depart - so, we asked every day for fruit for breakfast. Not possible. There is fruit in the market, I had to go and buy for myself. But this hotel WILL NOT depart from their set way of presenting breakfast. In the same way they could not/would not help me with telephoning a taxi, searching for a gym, providing a kettle in my room. I'm working here in Tunis and this hotel is very unsuitable. There is no desk, no chair at which it's suitable to type on a laptop. Wifi is hit and miss. Stay a couple of nights as a tourist, you'll love it. But don't expect any flexibility to cater to your needs. Amenities are pretty much non existent. Restaurant (in my opinion) very poor.
The rooms were lovely. Spacious. Clean. Excellent location. Breakfast is simple fare. Usual the same every morning. Staff friendly and helpful. I highly recommend this hotel for one night or several nights.
I liked a lot the hotel, it is an old-style house with extremely nice rooms and decorated with taste that I would recommend to anyone. So nice place, the service is a different story: slow, they forget to bring you things (including salt and napkins) when you ask for them. They are extremely friendly and useful but also inconstistent...the first time I stayed I was served tea for free and the second time, 5 days later, they charged me 10 Dinars for 3 tea (how would you divide 10 by 3 by the way?) They also have rooms with window on the courtyard, very silent and quiet, and other on the street, relatively quiet but not so much I would go there again and again, just stay clear of meals (and tea)
It's always a good sign when you wish you could stay longer. My review of the Dar El Medina is being written months after we stayed there last June 2014 - but my sentiments still hold true: the hotel is adorable and perfect for a stay in Tunis' old Medina. When we arrived, Ramadan was in full swing. Upon check-in, the front desk attendant asked if we wanted to partake in Iftar or the sunset meal of Muslims when they break their daily fast. What a treat. We were able to share the occasion with locals, adding to our experience of Authentic Tunis. The rooms were cozy and clean - maybe a bit too warm for my husband. But there was AC and it eventually cooled down enough. I enjoyed the local interior design, a mix of antique and modern locally crafted pieces. And you can't beat the location. The hotel is within walking distance to small little shops throughout Medina and other tourist spots nearby. Because of Ramadan, things were shuttered until the sun went down, so we didn't get to experience much in the day. And because the streets come alive at night, the noise level was an issue when we finally turned in for sleep. But it was minor. You'll love it here for at least a one-to-two night stay on your way to the coast.
Was excited to stay here, expecting an experience akin to the riads in Morocco. Unfortunately we were very disappointed, enough so to cancel our second stay and go elsewhere. The room was tiny; couldn’t even walk between the bed and the wall without stubbing my toes on either the wall or the bedframe. The bed was rock-hard, and the pillows seemed like bags of cement. There was one small rickety chair to sit in, and no outlets to plug chargers in unless you unplugged the lamp. The bathroom was down a set of stairs, but had no heat, so it was freezing in the morning. The sink was stopped up on arrival, and we were promised this would be fixed, but it never was. Internet only worked in one corner of the room, next to the door. Stairs to get to the room were had no lights; needed to use our phone flashlights to see up the stairs. Needed ice for a knee injury; was promised it would be sent to the room right away, but ever received it despite several requests. The restaurant at which the hotel made a dinner reservation for us turned out to be closed. Breakfast was quite frustrating; took 45 minutes and 3 requests just to get coffee, despite there being two waitresses and only two occupied tables. Finally got the coffee and some bread and butter, along with a slice each of processed American cheese (yes, the singles in the plastic wrapper). Despite numerous requests, we never received the promised eggs or yogurt, and after almost 90 minutes we finally left as we were now late to start our day. Very disappointing experience; if you want to experience a charming restored intimate inn, wait for Tozeur and stay at the Dar Saida Beya.
We stayed in a wonderful room up top and it was very nicely done. The breakfast was great also. Lots of bread as is the Tunisian way. It could have used a little more fruit. This place is a traditional house/ hotel in the Medina and you won't go wrong staying here. The location is great also.
Second stay at the Dar and yet again they accommodated us at short notice. This is a great hotel with the most helpful and pleasant staff, but with little things detracting that could so easily be fixed: Good breakfast, but the same thing every day; staff smoking in reception (Tunisia is still a "smoke-indoors-country"); dead light bulbs, etc. The heating struggled in one of the rooms (as most places were during an exceptionally cold spell in Tunis) but the other was fine. But with its great location, great staff and special prices if you ring or book in person, this is terrific.
We expected a lot from this hotel, after seeing its pictures from the web site and after reading some reviews. The result was sad, unpleasant and absolutely deceiving. The hotel in itself is a restored, lovely and not large old building with plenty of romantic and exotic touches. The cleaning however leaves much to be desired (a lovely old sitting room facing the larger courtyard was completely covered by dust!). The maintenance/housekeeping also is far from good: a lamp in the bathroom was out of order, we notified this, they promised to fix it but nothing happened and we had to shower in semi-darkness for a week; furthermore our tv had only one channel working, we complained, receptionist promised to fix it but nothing happened as well. The breakfast was absolutely cheap, monotone and nonsense at times: same miserable slice of processed cheese wrapped in plastic every day?! Tea which tasted like murky boiled water?! The location in the heart of the medina implies 'pros' like historical interest and atmosphere but also serious 'cons' like 1) difficulty to get a taxi nearby (you need to walk at least 200 meters to get one: think about it if travelling with heavy/large bags, and remember that Tunis taxi driver are not known for their honesty and reliability...), 2) terrorizing neighbourhood at night (avoid at all costs to walk after dark in the medina!), 3) total lack of restaurant/bars/cafés after around 6pm, 4) steep and narrow stairs to upper floors (no lift). the worst point of the hotel is in any case the service provided: the two receptionists show a disturbing mix of laziness, unprofessionality, trickiness, boredom, inaccuracy and definitely don't leave a good impression of their hotel. I really wonder if the owner knows this and/or if he really cares. Hotel recommended? Definitely not!
We spent the last two nights of our 12 days in Tunisia here. It's a beautified older house right smack in the medina, down the street from the Casbah, where there's the changing of the guard and other government buildings. We were in a top floor "junior suite" that had sweeping views of Tunis. The room was a bit odd; the bathroom was on a lower level that made any in the middle of the night trips precarious. It was well appointed but a little short of 4-start quality. And then there was some little things: the hallways were unlit at night, making the trip upstairs difficult, and a morning breakfast where they never seemed to have it together, even though we seemed to be the only guests. A shout out though to the night staffer Muhammed Ali, who went overboard to help, particularly when their laundry service "lost" some of our clothes. This is a nice place in a suberb location, just needs some finishing touches and someone to keep the staff on its toes.
Dar El Medina places you next to Grand Souq des Chechias and Hamuda Pasha Mosque. This 12-room, 4-star hotel has free breakfast along with conveniences like free in-room WiFi and free self parking. Centrally located in Medina of Tunis, the hotel is also a short walk from Le Diwan and Souq Trouk.
Free breakfast is included with your stay. Satisfy your hunger without leaving your room with 24-hour room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.
The 12 air-conditioned accommodations feature balconies or patios and afford space to spread out with separate bedrooms and sitting areas. Guests can expect free WiFi and plasma TVs with satellite channels. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard.
Guests of Dar El Medina enjoy free WiFi in public areas, a meeting room, and a computer station. If you drive, take advantage of free parking. Helpful staff can provide dry cleaning/laundry services, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a terrace and laundry facilities.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 125 reviews