10/10 Excellent
KRISTOPHER, Chula Vista
Jan 18, 2026
KRISTOPHER
Stayed 2 nights in Jan 2026
Urbano by Sundara
2.0 star property
Choose dates to view prices
Photo gallery for Urbano by Sundara
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Kitchen
Explore the area
Reg. 014, Smza 003, Mza. 026, Lote 134, Aldea Zama, Tulum, QROO, 77760
- Dos Aguas ParkPlace, Dos Aguas Park17 min walk
- Jaguar ParkPlace, Jaguar Park2 min drive
- Hunab Lifestyle CenterPlace, Hunab Lifestyle Center3 min drive
- Tulum Intl. Airport (TQO)Airport, Tulum Intl. Airport (TQO)63 min drive
Room options
View all photos for Deluxe Apartment
Deluxe Apartment
- 667 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed and 1 Twin Sofa Bed
- Free WiFi
View all photos for Studio Penthouse
Studio Penthouse
- 657 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed OR 1 Twin Sofa Bed
- Free WiFi
View all photos for Master Suite
Master Suite
- 872 sq ft
- Sleeps 5
- 2 King Beds and 1 Twin Sofa Bed
- Free WiFi
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About the neighborhood
Tulum
Located in Zama, Urbano by Sundara is within a few miles (5 km) of popular sights such as Tulum Beach and Tulum Mayan Ruins. This 14-room hotel has private in-room plunge pools along with an outdoor pool and free in-room WiFi.
What's nearby
- Dos Aguas Park - 17 min walk - 1.0 mile
- Jaguar Park - 2 min drive - 0.9 miles
- Hunab Lifestyle Center - 3 min drive - 1.1 miles
- Hospital de Tulum - 3 min drive - 0.9 miles
- Holistika Art Walk - 4 min drive - 1.6 miles
Getting around
- Tulum Intl. Airport (TQO) - 44 min drive
Restaurants
- Coco Cafe - 14 min walk
- Nimeño Bakery - 1 min walk
- Delicia - 16 min walk
- Jasmine - 14 min walk
- Me Latte Café - 14 min walk
About this property
Urbano by Sundara
Guests of Urbano by Sundara enjoy features like an outdoor pool, a rooftop terrace, and express check-in. Free offsite parking is available if you drive. Additional amenities include express check-out and local meal delivery service.
Guests can stay connected with free WiFi. Other standard amenities include private plunge pools, kitchenettes, and 2 bathrooms. Housekeeping is available once per stay.
Recreational amenities at the hotel include an outdoor pool.
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Property amenities
Internet
- Available in all rooms: Free WiFi
- In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
Parking and transportation
- Free offsite parking
- Street parking available
Things to do
- Outdoor pool
Family friendly
- In-room kitchenette
- In-room microwave
- Outdoor pool
- Private plunge pool
Conveniences
- Virtual front desk
Guest services
- Housekeeping (once per stay)
Outdoors
- Pool loungers
- Pool umbrellas
- Rooftop terrace
Accessibility
- 20 steps to reach entrance
- No elevator
More
- Designated smoking areas
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- 2 private bathrooms
- Free toiletries
- Shampoo
- Shower
- Soap
- Toilet paper
- Towels provided
Entertainment
- Private plunge pool
Food and drink
- Coffee/tea maker
- Cookware, dishware, and utensils
- Free bottled water
- Kitchenette
- Meal delivery service
- Microwave
- Stovetop
More
- Air conditioning
- Iron/ironing board
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Express check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; your host will greet you
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools
Access methods
Host will greet you, lockbox
Pets
- This property doesn't allow pets or service animals
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Check-in: 3:00 PM
- Check-out: 11:00 AM
- Minimum check-in age: 18
Checking in and out are easy with express services. Driving? This property offers free nearby parking.
Property Registration Number VRE211117BCA
We should mention
Details about charges, deposits, or other important information:
- This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
- Charges for extra guests may apply and vary depending on the property's policy.
- A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
- Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
- This property accepts cash.
- Onsite safety features include a fire extinguisher.
Additional information about polices, regulations, and more:
- There are no elevators.
- No cribs or infant beds are available.
- No rollaway or extra beds are available.
Property is also known as
Urbano by Sundara Hotel
Urbano by Sundara Tulum
Urbano by Sundara Hotel Tulum
Frequently asked questions
Is a free cancellation option available at Urbano by Sundara?
Urbano by Sundara offers free cancellation on select room rates. For additional details, take a look at the cancellation policy on Orbitz.
How much does it cost to stay at Urbano by Sundara?
As of May 2, 2026, prices found for a 1-night stay for 2 adults at Urbano by Sundara on May 4, 2026 start from $103, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What is there to do around Urbano by Sundara?
This hotel is situated in Zama within a short 15-minute walk of Dos Aguas Park. You'll also find Tulum Beach and Tulum Mayan Ruins within a short drive.
Will I be able to park at Urbano by Sundara?
No, there isn't parking at the hotel but you'll find free parking.
Does Urbano by Sundara feature a casino on the premises?
No, Urbano by Sundara doesn't have a casino.
Is there an indoor pool at Urbano by Sundara?
No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.
Is Urbano by Sundara a good place to stay for couples?
Amenities that appeal to couples at this hotel include a private plunge pool, meal delivery service, and a kitchenette.
Does Urbano by Sundara have a hot tub?
No, this hotel doesn't have a spa tub.
Does Urbano by Sundara have a restaurant with a breakfast menu?
No, Urbano by Sundara doesn't have a restaurant that serves breakfast.
Does Urbano by Sundara allow pets to stay for free?
No, pets and service animals aren't allowed at Urbano by Sundara.
Does Urbano by Sundara have connecting rooms available?
No, there aren't connecting guestrooms at this hotel.
How close is the airport from Urbano by Sundara?
The closest major airport to Urbano by Sundara is Tulum Intl. Airport (TQO), which is 26.1 mi away (44 minutes by car).
Can I book a room with a balcony at Urbano by Sundara?
Yes, every guestroom at Urbano by Sundara comes with a furnished patio.
Urbano by Sundara Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 5 out of 7 reviews
10 - Excellent
5
Rating 8 - Good. 1 out of 7 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 7 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 7 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 7 reviews
2 - Terrible
0
10/10
Cleanliness
9.6/10
Staff & service
8.8/10
Amenities
9.2/10
Property conditions & facilities
Reviews
8/10 Good
Deisy
Traveled with partner
Oct 31, 2025
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms spacious nice little boutique hotel
Deisy
Stayed 4 nights in Oct 2025
10/10 Excellent
Fidel
Traveled with family
Jul 22, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super helpful and friendly. The neighborhood was nice and walkable.
Fidel
Stayed 6 nights in Jul 2025
10/10 Excellent
Pierre-Marc
Jan 5, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice condo nice area but still few constructions around although it wasn't very loud or dirty Its a work in progress but with nice potential
Pierre-Marc
Stayed 3 nights in Jan 2025
10/10 Excellent
Alcides
Traveled with family
Jul 30, 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel muy bonito, excelente ambiente, camas muy cómodas muy bien espacio, muy bonita la decoración, los jacuzzis excelente detalle.
Alcides
Stayed 3 nights in Jul 2025
10/10 Excellent
Selina
May 18, 2025
Selina
Stayed 2 nights in Apr 2025