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Aparthotel

Otonomus Tulum

4.5 star property
Luxury aparthotel with spa services and an outdoor pool
VIP Access

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Outdoor pool
Exterior
Front of property
Comfort Studio, Balcony | 1 bedroom, free WiFi, bed sheets
Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | 1 bedroom, free WiFi, bed sheets

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Kitchen
  • Dryer
  • Washer
  • Spa

Explore the area

Map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Tulum Beach
    ‪9 min walk‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪14 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪54 min drive‬
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Room options

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

  • 700 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Studio, Private Pool, Pool View

Studio, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Studio, Private Pool, Pool View

  • 506 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • 700 sq ft
  • Valley view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

1 bedroom, free WiFi, bed sheets

Comfort Studio, Balcony

  • 506 sq ft
  • Studio
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Valley View

  • 506 sq ft
  • Studio
  • Valley view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

1 bedroom, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • 958 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958 sq ft
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Private Pool, Sea View

1 bedroom, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • 506 sq ft
  • Studio
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | 1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

1 bedroom, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • 958 sq ft
  • Valley view
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

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About the neighborhood

Tulum

Otonomus Tulum places you within a short walk of Tulum Beach and within a mile (2 km) of SFER IK. Each of the 48 rooms at this 4.5-star aparthotel includes a kitchen, a furnished balcony, and a dining area.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • Ven a la Luz Sculpture - 4 min drive - 2.0 miles
  • Las Palmas Public Beach - 8 min drive - 3.3 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 14 min drive - 6.6 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Papaya Playa Beach Club - ‬3 min drive
  • ‪Kin Toh - ‬20 min walk
  • ‪Chambao - ‬3 min drive
  • ‪Mateos - ‬16 min walk
  • ‪Taboo Beach Club - ‬3 min drive

About this property

Otonomus Tulum

Luxury aparthotel with spa services and an outdoor pool
At Otonomus Tulum, guests have access to an outdoor pool, free WiFi in public areas, and spa services. If you drive, take advantage of free offsite parking. Front-desk staff can help with concierge services, and provide local restaurant recommendations. Other amenities at this luxury aparthotel include a terrace, laundry facilities, and local meal delivery service.
Each apartment is air-conditioned and features a kitchen and a furnished balcony, and there's space to spread out with a separate bedroom and a dining area. Guests can expect to find free WiFi. In-room massages are available, and other amenities include a washer/dryer and local meal delivery service. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Languages

English, Spanish

Similar properties

2 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Wyndham Tulum

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
9.4 out of 10, Exceptional, 32 reviews
$66 nightly
The price is $83
Jun 29 - Jun 30
Total includes taxes and fees
Wyndham Tulum

Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Outdoor areas

  • Furnished balcony
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • Pet friendly
  • Welcoming dogs only
  • Fee: USD 100 per pet per stay
  • Service animals exempt from fees
  • One-time cleaning fee: USD 50

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • This property welcomes pets for USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 50
  • Dogs only
  • Service animals exempt from fees

Property payment types

Important information

Fees

  • A damage deposit of USD 0 will be collected before check-in.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 50 one-time cleaning fee
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

What can I see near Otonomus Tulum?

This aparthotel is located in Tulum within a short 12-minute walk of Tulum Beach. You'll also find Tulum National Park and Playa Paraiso within a short drive.

Will I be able to park at this aparthotel?

Yes, there is accessible parking available.

Is there a spa available at Otonomus Tulum?

Spa services at the aparthotel include massages.

Does Otonomus Tulum include a casino?

No, Otonomus Tulum doesn't have a casino.

Will I find an indoor pool at Otonomus Tulum?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

Is Otonomus Tulum a good place to stay for couples?

There are many amenities for couples at this aparthotel, including in-room massages, private pools in some apartments, as well as an outdoor pool.

Are there hot tubs at Otonomus Tulum?

No, this aparthotel doesn't have a spa tub.

Does Otonomus Tulum feature a restaurant that includes a breakfast menu?

No, Otonomus Tulum doesn't have a restaurant that serves breakfast.

Will Otonomus Tulum allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Otonomus Tulum for a fee of USD 100 per pet, per stay.

Are there connecting rooms at this aparthotel?

No, this aparthotel doesn't feature connecting guestrooms.

How close is the airport from Otonomus Tulum?

The closest major airport to Otonomus Tulum is Tulum Intl. Airport (TQO), which is 27.7 mi away (47 minutes by car).

Are there rooms with balconies that I can book at Otonomus Tulum?

Yes, every apartment at Otonomus Tulum comes with a furnished balcony with some featuring sea or valley views.

Otonomus Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 50 out of 66 reviews
Rating 8 - Good. 10 out of 66 reviews
Rating 6 - Okay. 2 out of 66 reviews
Rating 4 - Poor. 2 out of 66 reviews
Rating 2 - Terrible. 2 out of 66 reviews

9.4/10

Cleanliness

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

khalil

Liked: Cleanliness, property conditions & facilities
New and beautiful … Staff was amazing 🙏
Stayed 1 night in Mar 2025

10/10 Excellent

Jherus

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
This aparthotel is absolutely beautiful! We stayed in a 1 bedroom with private rooftop pool and sea view and we were not disappointed. My children used our private pool and the property pool everyday. It was nice coming back to a place big enough for a family of four. We had a balcony to just sit and relax on which was separate from the beautiful rooftop balcony that had our private pool! It is a fairly new property, so it was extremely clean and well-kept. It was also nice to have the front desk responding to our needs so quickly. The 3 staff we encountered were all very nice and helpful. Just a heads up though — although it is not a far walk from the beach/hotel zone, there are no sidewalks to walk on the narrow road, making it a not-so-safe walk. We ended up taking a taxi everywhere, which quickly added up as they are quite expensive. All in all, we would definitely stay here again and have already recommended it to our friends!
Stayed 3 nights in Mar 2025

10/10 Excellent

jana

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I had to stay for one night in Tulum before heading to Cancun, so I gave Otonomus Tulum at try. I simply loved everything about this place especially that it gives Tulum vibe with a modern touch. The unit is spacious, clean, and had everything I needed. The concierge was super friendly and helpful; he even helped me book my transportation the next day to Cancun. Highly recommended!
Stayed 1 night in Mar 2025

10/10 Excellent

Hendrik Gerard

Liked: Cleanliness, amenities, property conditions & facilities
I carefully read earlier reviews of this property before booking. Upon check-in I discussed previous issues with the friendly staff. Basically all of the issues were non-existent or resolved. This place is brand new and clean. There was Koh a single bug in the room and if ever I needed something the staff was there to provide it for me. The room has everything including a fully equipped kitchen. The location is ideal. It is a short walk to beautiful beaches. So you have the perks of spending you entire day there, while you stay at a much more affordable and comfortable hotel. I would highly recommend staying here.
Stayed 5 nights in Mar 2025

10/10 Excellent

kamel

Liked: Cleanliness, amenities, property conditions & facilities
Staff is very friendly and the place is extra cleaning. A perfect place to escape the hustle and bustle. The hotel has a jungle vibes and you can jog to the beach. Highly recommended.
Stayed 1 night in Mar 2025

10/10 Excellent

dana

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at Otonomus Tulum. The aparthotel is new and modern and tastefully decorated. We had our own private lounge pool, which was perfect to hop in for morning stretching or just to cool off. The main pool was awesome. We had it to ourselves most days/night. It's long and great for laps but also has a shalow end perfect for sitting around. They offer free bikes, and scooters and atv rentals...although we choose to walk...its 15min to the beach zone, which was perfect for us. The hotel personnel are super friendly and helpful and quick to respond. They helped us arrange our transport from the airport, and allowed us a late check out and a spot to store our bags as we had a late flight back. We would definitely stay here again any time we are in tulum.
Stayed 7 nights in Feb 2025

4/10 Poor

Edwin

Traveled with family
Liked: Property conditions & facilities
Disliked: Cleanliness
The property was spacious and the private rooftop pool was nice. You could see the ocean from the rooftop. Staff was friendly. The beds and sofa futon were very uncomfortable. We had no hot or even warm water the entire week and water in the showers drained only after hours or sometimes a day.
Stayed 7 nights in Feb 2025

10/10 Excellent

Elias

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
An unforgettable stay! Exceptional service, stunning location. A top-notch hotel, highly recommended
Stayed 4 nights in Feb 2025

6/10 Okay

Justin Michael Anthony

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I stayed at the hotel for 2 out of the 4 nights I had booked. The aesthetics of the hotel and room were consistent with the photos provided online, However, several issues arose during my stay. The code given to acess the room didnt work after numerous attempts by myself and the person at the front desk (eventually i got a actual key to acess the room),there was no safe in the room (to secure personal belongings), the shower water was warm, the bedding was firm and no comforters were provided in my room, the tv was slanted and the remote control was missing from the room (I was able to obtain one from the front desk). Additionally, on the second night, there was a power outage, and the hotel was unable to provide a backup solution. The power outage was the final inconsistency, and had to seek accommodation elsewhere. A friend who was traveling with me had a similar experience, with even more inconsistencies in their own room. While the front desk staff was accommodating and professional, addressing concerns with understanding, I was disappointed by the hotel's policy of not offering refunds, even when guest expectations are not met. It would be beneficial for the hotel to take guest feedback seriously and implement improvements based on reviews. Given the challenges faced during my stay, I would not recommend this property, as it did not meet the standard I anticipated.
Stayed 4 nights in Feb 2025

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dionisio at the hotel was extremely helpful with the reservation and also recommending and booking beach club space for us. The rooms are new, well equipped (doesn't have hairdryers currently, FYI) and a good place. You will need a car to get into Tulum. Would recommend the place.
Stayed 1 night in Feb 2025

10/10 Excellent

Edenson

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jan 2025

2/10 Terrible

Enrico

Traveled with group, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This place is completely unprepared to host guests. After a long flight, I arrived exhausted, only to be kept waiting over an hour past check-in time in the lobby to access my room. Once I finally got in, I discovered the door lock was broken, leaving us stuck in the room until it was fixed. The experience only got worse. There was no hot water for the first two days, and on the third day, there was no water at all for the entire day, meaning we couldn’t even shower that evening. We paid extra for a room with a private pool, but the pool was empty for our entire four-day stay. Despite this, they refused to move us to another room or offer any compensation. The apartment itself was poorly equipped: there was no toilet paper or soap provided, the oven didn’t work, and we had to request adapters just to use the stove. There was no microwave, and construction noise from unfinished rooms filled the air from 8 a.m. to 7 p.m. every day with constant banging and drilling. I was patient and gave them time to fix these issues, but nothing was resolved during my stay. They even promised to refund one night, but later rejected Expedia’s request for the refund. This was an incredibly frustrating experience, and the management’s lack of organization and accountability made it even worse. Avoid this place at all costs.
Stayed 3 nights in Jan 2025

6/10 Okay

Michael

Traveled with partner
The aesthetics of this room was beautiful but the functionality was lacking. Staff was super kind and warm and did what they could. Plenty of parking with security. Fridge in our room made horribly loud sound Showers did not get hot. Shower did not drain well. AC unit on or off, could not adjust anything. Only a sheet on the bed, no blankets. Bed was very firm. No safe in room- important to some for passports and such Also the room codes were all pretty easy to guess. Someone could have entered our room with little effort. Building is still under construction and there was a lot of noise.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mayra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Julien, St-Jérôme

Disliked: Cleanliness, property conditions & facilities
Aucun moyen de contacter l’établissement
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Liked: Cleanliness, room comfort

Un hôtel magnifique !

Mon séjour à Otonomus Tulum a été absolument exceptionnel. Dès mon arrivée, le personnel m’a accueilli avec une gentillesse et un professionnalisme remarquables, veillant à ce que chaque détail de mon séjour soit parfait. Les installations de l'hôtel sont modernes et parfaitement entretenues. Ma chambre était spacieuse, décorée avec goût et équipée de toutes les commodités nécessaires pour un confort optimal. De plus, la connexion Wi-Fi était rapide et fiable, un vrai plus pour rester connecté. L'emplacement de l'hôtel est idéal, à proximité de la magnifique plage de Tulum et du parc national. Il est également proche de lieux emblématiques comme le musée SFER IK et les célèbres ruines mayas, ce qui en fait un point de départ parfait pour explorer la région. Un des points forts de mon séjour a été la superbe piscine extérieure, idéale pour se détendre après une journée d'exploration. La terrasse offre une vue imprenable, créant une atmosphère paisible et relaxante. En résumé, Otonomus Tulum a dépassé toutes mes attentes. Je recommande vivement cet hôtel à toute personne recherchant une expérience inoubliable à Tulum, avec un service de premier ordre et des installations exceptionnelles.
Stayed 1 night in Feb 2025

10/10 Excellent

Bradley

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I had an amazing stay at Otonomus! The place was spotless—the cleanliness was truly impressive. The staff was incredibly friendly and attentive, always making sure we had everything we needed. The apartment itself was in excellent condition, well-maintained, and had all the amenities to make our stay comfortable. The beds were super cozy, ensuring a great night’s sleep after a long day of exploring. The service at the hotel was top-notch, with a warm and welcoming atmosphere. I would definitely stay here again and highly recommend it to anyone looking for a hassle-free and enjoyable experience!
Stayed 1 night in Feb 2025

10/10 Excellent

Martin

Traveled with family and small children, Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jan 2025