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Aparthotel

Otonomus Tulum

Property class: 2.5

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Reception
Reception
Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View | Individually decorated, free WiFi, bed sheets
Terrace/patio
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle 71 sur mz 699 L1 004, Tulum, QROO, 77765
  • Place, Tulum Beach
    ‪9 min walk‬
  • Place, SFER IK
    ‪3 min drive‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪51 min drive‬

Room options

View all photos for Studio, 1 King Bed, Private Pool, Ground Floor

Studio, 1 King Bed, Private Pool, Ground Floor | Individually decorated, free WiFi, bed sheets

Studio, 1 King Bed, Private Pool, Ground Floor

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Private Pool, Pool View

Comfort Apartment, 1 Bedroom, Private Pool, Pool View | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Private Pool, Pool View

  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View | Living area | 55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Comfort Studio, Balcony

Individually decorated, free WiFi, bed sheets

Comfort Studio, Balcony

  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment, 1 Bedroom, Balcony

Comfort Apartment, 1 Bedroom, Balcony | Individually decorated, free WiFi, bed sheets

Comfort Apartment, 1 Bedroom, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View | Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Balcony, Pool View

  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Studio, Valley View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Valley View

  • Valley view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Studio, Private Pool, Sea View

  • Sea view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 1 Bedroom, Private Pool, Valley View

  • Valley view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

Fridge, stovetop, cookware/dishes/utensils, freezer

Deluxe Apartment, 1 Bedroom, Private Pool, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

55-inch Smart TV with digital channels, tablet

Deluxe Apartment, 2 Bedrooms, Private Pool, Valley View

  • Valley view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

Individually decorated, free WiFi, bed sheets

Deluxe Apartment, 2 Bedrooms, Private Pool, Sea View

  • Sea view
  • 958 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Exclusive Apartment, 1 King Bed, Private Pool

Exclusive Apartment, 1 King Bed, Private Pool | Individually decorated, free WiFi, bed sheets

Exclusive Apartment, 1 King Bed, Private Pool

  • Ocean view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Tulum

Otonomus Tulum places you within a short walk of Tulum Beach and within a mile (2 km) of SFER IK. This 48-room aparthotel welcomes guests with in-room amenities like kitchens, tablet computers, and dining areas.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum Beach - 9 min walk - 0.5 miles
  • SFER IK - 3 min drive - 1.4 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 15 min drive - 7.7 miles
  • Xel-Há Park - 23 min drive - 17.8 miles

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive

Restaurants

  • ‪Maya Tulum - ‬11 min walk
  • ‪Mateos - ‬16 min walk
  • ‪La Eufemia - ‬11 min walk
  • ‪Zamas Restaurant + Bar - ‬16 min walk
  • ‪Khyra Tulum - ‬18 min walk

About this property

Otonomus Tulum

At Otonomus Tulum, guests have access to an outdoor pool, free WiFi in public areas, and spa services. If you drive, take advantage of free offsite parking. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. Additional amenities include a terrace, laundry facilities, and local meal delivery service.
Each apartment is individually decorated and features a kitchen and space to spread out with a dining area. Guests can expect to find free WiFi and a 55-inch Smart TV with digital channels. Other standard amenities include a washer/dryer, a tablet computer, and local meal delivery service. Housekeeping is available on request.
Recreational amenities at the aparthotel include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Wheelchair-accessible parking and van parking available

Kitchen

  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area

Entertainment

  • 55-inch smart TV with digital channels
  • Tablet computer

Outdoor areas

  • Deck/patio
  • Terrace

Laundry

  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Guidebooks
  • Housekeeping (on request)
  • Limited-hour front desk
  • Meal delivery service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 48 units
  • Bed sheets changed on request
  • Housekeeping (on request)
  • Individual decor
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Turn off the lights and lock the doors

Access methods

Access code, front desk (limited hours)

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Fees

  • A damage deposit of USD 50 will be collected before check-in.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free nearby parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Otonomus Tulum Tulum
Otonomus Tulum Aparthotel
Otonomus Tulum Aparthotel Tulum

Frequently asked questions

What can I see near Otonomus Tulum?

This aparthotel is located in Tulum within a short 12-minute walk of Tulum Beach. You'll also find Tulum National Park and Playa Paraiso within a short drive.

Will I be able to park at Otonomus Tulum?

Yes, there is wheelchair-accessible van parking available.

Is there a spa available at Otonomus Tulum?

Spa services at the aparthotel include massages.

Does Otonomus Tulum include a casino?

No, Otonomus Tulum doesn't have a casino.

Will I find an indoor pool at Otonomus Tulum?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 10:00 PM.

What amenities will couples enjoy at Otonomus Tulum?

There are many amenities for couples at this aparthotel, including in-room massages, a private pool in some apartments, as well as an outdoor pool.

Are there hot tubs at Otonomus Tulum?

No, this aparthotel doesn't have a spa tub.

Does Otonomus Tulum feature a restaurant that includes a breakfast menu?

No, Otonomus Tulum doesn't have a restaurant that serves breakfast.

Will Otonomus Tulum allow pets to stay for free?

No, pets and service animals aren't allowed at Otonomus Tulum.

Are there connecting rooms at Otonomus Tulum?

No, there aren't connecting guestrooms at this aparthotel.

How close is the airport from Otonomus Tulum?

The closest major airport to Otonomus Tulum is Tulum Intl. Airport (TQO), which is 27.7 mi away (47 minutes by car).

Can I book a room with a balcony at Otonomus Tulum?

Yes, every apartment at Otonomus Tulum comes with a deck/patio and some offer ocean and valley views.

Otonomus Tulum Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 159 out of 247 reviews
Rating 8 - Good. 48 out of 247 reviews
Rating 6 - Okay. 15 out of 247 reviews
Rating 4 - Poor. 9 out of 247 reviews
Rating 2 - Terrible. 16 out of 247 reviews

9.0/10

Cleanliness

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

diego

Traveled with family
Disliked: Cleanliness, amenities
The room wasn’t ready for us when we arrived a day late ! The sold our room the night of my cancel flight and never get it ready for us ! . The told me that they would refund the first night and we still waiting we no response from the hotel . The location is in a dead area all new developments and nothing more , one day we come back from our excursion and one of our glass door was completely broken, they put tape over it and leave it like that for the remainder of our visit. Completely unsafe and unacceptable.
Stayed 10 nights in Dec 2025

8/10 Good

Jannis B

Stayed 8 nights in Jan 2026

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 9 nights in Dec 2025

10/10 Excellent

TatiaNa

Stayed 2 nights in Dec 2025

2/10 Terrible

Peter

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
POORLY MANAGED & MAINTAINED HOTEL WITH PAPER THIN WALLS. Booked a 'pool view' room but got a 'concrete wall view' instead (apparently all 'studio rooms' have the same concrete wall views which isn't disclosed in the listing). Curtains didn't cover the glass doors so had to request a 3rd curtain to be added which it was the next day, no hair dryer (there's only 10 in the hotel), no coffee maker, towel hook broken, pans not compatible with induction hob so intermediate cooking plate provided but could then only use one of the four hobs at a time - useless for cooking. No furniture on the balcony so useless. Rooms are inconsistently furnished e.g. 8 dessert spoons but no teaspoons. We were moved to another room 2 days later and now only had a partial 'concrete wall view'. Housekeeping only available on request. This could be a top class hotel if managed & maintained properly but unfortunately fails in many areas. We’re pursuing a full refund because we didn’t get what we paid for throughout our stay.
Concrete wall view advertised as 'pool view'
Two curtains don't cover the doors so a 3rd added half the length
Stayed 5 nights in Dec 2025

10/10 Excellent

Charbel

Liked: Cleanliness, amenities, property conditions & facilities
the room was so clean and i enjoyed the stay a lot additionally the staff was so friendly !!!
Stayed 1 night in Dec 2025

10/10 Excellent

joe

Liked: Cleanliness, property conditions & facilities
Wonderful stay, Wonderful experience!!
Stayed 1 night in Dec 2025

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Everything was more than wonderful, spotless room, amazing service.
Stayed 1 night in Dec 2025

2/10 Terrible

Martin

Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2025

8/10 Good

norman

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Long wait for check in and no hot water for shower. Otherwise place was clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Mona

Traveled with group
Liked: Cleanliness, room comfort
Friendly staff, nice stay
Stayed 2 nights in Dec 2025

8/10 Good

Tyneshia

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Dec 2025

10/10 Excellent

Alea

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Responsive concierge, beautiful abs peaceful location surrounded by beautiful views. 6 min drive to beach.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rima

Liked: Cleanliness, amenities, property conditions & facilities
Smart and highly efficient with personalized features that truly enhance the guest experience. HIGHLY RECOMMENDED
Stayed 1 night in Dec 2025

10/10 Excellent

Fady

Liked: Cleanliness, amenities, property conditions & facilities
Five stars aren’t enough. The room was spotless, the staff were absolute gems, and the vibe made leaving emotionally difficult. Would happily get lost here again
Stayed 1 night in Dec 2025

8/10 Good

Micheline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Dec 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy check in, friendly staff, clean rooms, comfy beds and a good location. My family loved seeing the sunrise over the ocean from the roof.
Stayed 2 nights in Dec 2025

10/10 Excellent

Silvia Odalis Santaolalla

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! Great staff as well
Stayed 4 nights in Nov 2025

10/10 Excellent

Elie

Liked: Cleanliness, amenities, property conditions & facilities
It was a Wonderful stay , the hotel is clean and the service was amazing!
Stayed 1 night in Dec 2025

4/10 Poor

Garry

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The sea view is horrible The floors are really dirty The power has went out 5 times, at least once per day. Leaving you in complete dark for 30 minutes sometimes The pictures we seen about our room showed the pool attached but when we got here it wasn’t There are connecting doors to other rooms inside the room we rented and the both rooms echo, you’ll hear everything This morning we woke up to no water The area around the hotel is very, very dirty. Literal garbage beside the parking lot Construction starts at 8am it’s like an alarm. I’m only half way into a week stay lol, if you can find something else. Pretty sure the good comments are bots this place is hell
Stayed 1 night in Nov 2025

6/10 Okay

Victoria

Stayed 5 nights in Nov 2025

10/10 Excellent

Michelle, norco

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Clean, modern and we had an amazing 2-day stay. Kurt the front desk manager was super helpful and we would definitely stay here again next time we’re in Tulum. It’s near the beach and all the restaurants plus shopping. We knew Tulum would be expensive, but honestly, I’m not sure if it’s worth it and I thought California was expensive.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best stay ever.
Stayed 1 night in Nov 2025