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Aparthotel

NAJ TULUM

4.5 star property
Luxury aparthotel with a rooftop terrace and a 24-hour front desk
VIP Access

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Photo gallery for NAJ TULUM

Relax by the serene rooftop pool, surrounded by a cityscape view.
Relax in this stylish living room with a large flat-screen TV, comfortable sofa, and dining area.
Two single beds with pillows and throw blankets, a balcony with seating area, and a large window offering a view.
Experience the serene ambiance of this multi-level outdoor space, featuring a central archway, lush greenery, and stunning views from the upper balconies.
Enjoy cooking in this well-equipped kitchen with a stainless steel refrigerator, oven, and large countertop with a sink.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Kitchen
  • Housekeeping
  • Outdoor Space
  • 24/7 front desk
  • Parking included

Explore the area

Map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Tulum Beach
    ‪8 min drive‬
  • Playa Paraiso
    ‪9 min drive‬
  • Tulum Mayan Ruins
    ‪10 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪56 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Luxury Penthouse

Luxury Penthouse | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Luxury Penthouse

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Family Apartment

Family Apartment | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Family Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | 2 bedrooms, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Suite

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe Room

Balcony view

Deluxe Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 2 Large Twin Beds

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  • Pool
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About the neighborhood

Tulum

Located in Zama within a mile (2 km) of Jaguar Park, NAJ TULUM is within 2 miles (3 km) of Hunab Lifestyle Center. This 4.5-star aparthotel has 14 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
View more Aparthotels in TulumOpens in a new window

What's nearby

  • Tulum National Park - 5 min drive - 2.4 miles
  • Tulum Beach - 8 min drive - 4.2 miles
  • Las Palmas Public Beach - 8 min drive - 3.3 miles
  • Playa Paraiso - 9 min drive - 3.8 miles
  • Tulum Mayan Ruins - 10 min drive - 3.7 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Sukhothai - ‬3 min drive
  • ‪Rossina Cafe - ‬10 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬5 min drive
  • ‪Vaivén - ‬4 min drive
  • ‪La Consentida - ‬4 min drive

About this property

NAJ TULUM

Luxury aparthotel with a rooftop terrace and a 24-hour front desk
Guests staying at NAJ TULUM enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this luxury aparthotel include express check-out, laundry facilities, and a garden.
Each apartment is soundproofed and features a kitchen and space to spread out with 2 bedrooms, a dining area, and a sitting area. Guests can expect to find free WiFi and a 53-inch Smart TV with digital channels. Select Comfort beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer. Other standard amenities include an espresso maker, free bottled water, and a laptop-compatible safe.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, French, Spanish

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  • Pool
  • Kitchen
  • Washer
  • Dryer
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Property amenities

Pool/Spa

  • Outdoor pool
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Champagne service

Bedrooms

  • 2 bedrooms
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 14 units
  • Bicycle rentals
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum

Frequently asked questions

Is a free cancellation option available at NAJ TULUM?

NAJ TULUM provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What is there to do close to NAJ TULUM?

This aparthotel is situated in Zama, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Gran Cenote within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel.

Does NAJ TULUM feature a casino on the premises?

No, NAJ TULUM doesn't have a casino.

Is there an indoor pool at NAJ TULUM?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is NAJ TULUM a good place to stay for couples?

There are many amenities for couples at this aparthotel, including Champagne service as well as an outdoor pool and proposal/romance packages.

Does NAJ TULUM have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does NAJ TULUM feature a restaurant that includes a breakfast menu?

No, NAJ TULUM doesn't have a restaurant that serves breakfast.

Does NAJ TULUM allow pets to stay for free?

No, pets aren't allowed at NAJ TULUM.

Are there connecting rooms at this aparthotel?

Yes, there are connecting guestrooms at this aparthotel book for your group event or vacation.

Where is the closest airport to NAJ TULUM?

The closest major airport to NAJ TULUM is Tulum Intl. Airport (TQO), which is 25.6 mi away (48 minutes by car).

Are there rooms with balconies that I can book at NAJ TULUM?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy valley or garden views.

NAJ TULUM Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 53 out of 72 reviews
Rating 8 - Good. 14 out of 72 reviews
Rating 6 - Okay. 2 out of 72 reviews
Rating 4 - Poor. 1 out of 72 reviews
Rating 2 - Terrible. 2 out of 72 reviews

9.6/10

Cleanliness

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025

4/10 Poor

ERIC

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The sound from the cars on the street was too much and could not fall asleep. The banister on the stairs was broken and almost fell on us. The last thing is access to this hotel is very difficult. There’s no direct way to get here. It’s a lot small streets you have to take so get your navigation out.
Stayed 5 nights in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 7 nights in Feb 2025

10/10 Excellent

Emily Lopez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had an amazing stay at NAJ Tulum. The room gave off the tulum esthetics and we also had a private plunge pool. Had access to the roof top pool as well which was empty each time we went up which I loved! Braulio & Alfonso made us feel very safe and welcomed. Will definitely visit again when coming to tulum. Thanks again!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025

10/10 Excellent

Veronica

Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Feb 2025

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Feb 2025

6/10 Okay

Christi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
This place is more of a 3 star. It does not look as luxurious in person as it did on the pics. The guy who manages it is helpful and it is close to everything. The birds in the am and cars driving is definitely annoying. Its cool if you need a cheaper spot in tulum.
Stayed 7 nights in Dec 2024

10/10 Excellent

Shawnie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Brujlio was the best host. He was there right when we arrived. He was the sweetest & welcoming host I ever dealt with. He made us feel like we were at home. We felt safe & comfortable. The pictures does this place no justice. This was our first time coming to Tulum & it looks like we will be back soon & often. The experience was so amazing. Such a beautiful place. I cant wait to come back. Thank you again Brujlio.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michelle

Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This is a nice quiet part of Tulum yet walkable i’m close to lots of stuff. The hotel staff was really communicative through ‎WhatsApps and was very accommodating. Our room was lovely very quiet nice balcony very decent kitchen. Would come back.
Stayed 2 nights in Dec 2024

8/10 Good

Terrian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 6 nights in Dec 2024

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My recent stay at the Naj exceeded my expectations in all ways. The penthouse suite is comfortable and spacious; the full kitchen was a very nice amenity for a longer stay and we used the room’s personal pool every single morning when we got up and evening night cap before bed. There is great coffee and breakfast walkable from the hotel, as well as an American-style convenience store with some fresh fruit options. The beach is not walkable but cheap cabs are available and the Naj has bikes, but we did not use them. Our stay was extraordinary and the hotel manager Braulio, ensured a flawless stay. Our stay at the Naj made our Tulum vacation unforgettable.
Stayed 7 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort

Lazy days in a jungle maze

Very unique hotel. A lot of thought went into the design of the rooms. Braulio our host was superb. He is a wealth of information and a font of energy. Location is a bit out of the way from the 'town center' but still walkable. Night time walks can be challenging because the area is not well lit and the design of this particular area is like a maze. Still, it is very flat and very safe and quiet. Would definitely stay here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024

8/10 Good

Eva

Liked: Cleanliness, property conditions & facilities
Had a nice stay. Rooms and beds are comfy. Only thing is we asked for an upgrade and we were told it would be too expensive. Probably our one night stay wasn’t worth the upgrade for them but we were willing to do it if we were given the choice. Their loss.
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the whole entire hotel experience! Very Homey! Braulio is amazing!!!
Stayed 4 nights in Aug 2024

10/10 Excellent

Dakota

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hosts were Amazing Nath checked us in and made us feel right at home! The wonderful man at checkout not only help us carry our bags to our car but also give us so many wonderful recommendations!! Could not recommend this place enough will definitely be staying again! The roads are well paved there is grocery store “fresh market” 2 minutes down the road. And lots of cute restaurants around! If you are staying in the building closes to the main road you can hear a light hum of traffic but it didn’t keep me awake at all! There are 4 parking spots, we parked on the street and our car was perfectly safe, they have cameras to watch your car. They check in with me every step of the way upon booking and made me feel excited about the trip. You can tell that everyone who works on the property loves their job! The bed was cozy and everything was very clean the kitchen had everything we needed! This is a most stay location! (They do have beach towels that you can bring to the beach or Cenote with no charge as long as you bring them back!)

10/10 Excellent

Gui

Stayed 4 nights in Jun 2024

10/10 Excellent

Amanda N

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a lovely 4 night stay the first week of June. Upon our arrival Braulio was there to greet us and show us to our room where he gave us an in depth tour of our quarters and a rundown of the property. He was available 24/7 for any questions and concerns. Room was clean and well appointed. The bed was very comfortable which is of the utmost importance to us when travelling. Parking was easy and we were within a mile of restaurants, bars, etc. if we find ourselves in Tulum again we will definitely return to this property.
Stayed 4 nights in Jun 2024

10/10 Excellent

Nicole

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Big shoutout to Braulio for making this stay smooth and memorable. He went above and beyond to asure we were accommodated and even welcomed us with recommendations around the area to enjoy (events,food,etc). I was amazed of how beautiful this place was and the people in it made it better. Def one of the best places I’ve stayed at so far and the customer service was above and beyond
Stayed 6 nights in May 2024

10/10 Excellent

Zaimis Alejandra

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Trisha

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024