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Aparthotel

NAJ Boutique Hotel-Aldea Zama

5.0 star property
VIP Access

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Photo gallery for NAJ Boutique Hotel-Aldea Zama

Luxury Penthouse | Egyptian cotton sheets, premium bedding, down comforters
Deluxe Suite | Living area | 53-inch Smart TV with digital channels, TV, computer monitors
Deluxe Apartment | View from room
Outdoor pool, pool umbrellas, sun loungers
Deluxe Room | Bathroom | Shower, hair dryer, towels, soap

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
CTO YAAX, Aldea Zama Manzana 3 Lote 3, TLM Fracc Mayazama, Tulum, QROO, 77760
  • Place, Jaguar Park
    ‪3 min drive‬
  • Place, Hunab Lifestyle Center
    ‪4 min drive‬
  • Place, Hospital de Tulum
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Room

A bedroom with two beds, a window with a view, a geometric wall decoration, and a wooden wardrobe.

Deluxe Room

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Apartment

Deluxe Apartment | Egyptian cotton sheets, premium bedding, down comforters

Deluxe Apartment

  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Deluxe Suite

A modern outdoor lounge area with a concrete bench, a lounge chair, and a hanging light fixture.

Deluxe Suite

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Penthouse

A rooftop pool area with a thatched roof, lounge chairs, and potted plants.

Luxury Penthouse

  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed
  • Free WiFi

View all photos for Family Apartment

Family Apartment | Egyptian cotton sheets, premium bedding, down comforters

Family Apartment

  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Tulum

Located in Zama within a mile (2 km) of Jaguar Park, NAJ Boutique Hotel-Aldea Zama is within 2 miles (3 km) of Hunab Lifestyle Center. This 5-star aparthotel has 14 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Jaguar Park - 3 min drive - 1.1 miles
  • Hunab Lifestyle Center - 4 min drive - 1.4 miles
  • Holistika Art Walk - 4 min drive - 1.3 miles
  • Dos Aguas Park - 4 min drive - 1.4 miles
  • Hospital de Tulum - 5 min drive - 1.4 miles

Getting around

  • Tulum Intl. Airport (TQO) - 48 min drive

Restaurants

  • ‪Coco Cafe - ‬17 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Delicia - ‬3 min drive
  • ‪La Baguette - ‬17 min walk
  • ‪Me Latte Café - ‬19 min walk

About this property

NAJ Boutique Hotel-Aldea Zama

Guests staying at NAJ Boutique Hotel-Aldea Zama enjoy an outdoor pool, a rooftop terrace, and free WiFi in public areas. There's free parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and securing valuables. Other amenities at this luxury aparthotel include express check-out, laundry facilities, and a garden.
Each apartment is soundproofed and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi and a 53-inch Smart TV with digital channels. Select Comfort beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer. Other standard amenities include an espresso maker, free bottled water, and a laptop-compatible safe.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Pool/Spa

  • In-room massages
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Ice maker
  • Mixer
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Champagne service

Bedrooms

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Select Comfort mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Separate dining area
  • Separate sitting area

Entertainment

  • 53-inch smart TV with digital channels

Outdoor areas

  • Fully-fenced
  • Garden
  • Outdoor furniture
  • Picnic area
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Computer monitor
  • Printer

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Guidebooks
  • Iron/ironing board
  • Laptop-compatible safe
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe at front desk

Location highlights

  • Near the ocean

Things to do

  • Bicycle rentals
  • Scooter/moped rentals
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Outdoor lighting
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 14 units
  • Bicycle rentals
  • Cleaning products are eco-friendly
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

NAJ TULUM Tulum
NAJ TULUM Aparthotel
NAJ TULUM Aparthotel Tulum

Frequently asked questions

Is a free cancellation option available at NAJ Boutique Hotel-Aldea Zama?

NAJ Boutique Hotel-Aldea Zama provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at NAJ Boutique Hotel-Aldea Zama?

As of Jun 10, 2026, prices found for a 1-night stay for 2 adults at NAJ Boutique Hotel-Aldea Zama on Jun 13, 2026 start from $66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do close to NAJ Boutique Hotel-Aldea Zama?

This aparthotel is situated in Zama, close to Tulum Mayan Ruins, Tulum Beach, and Playa Paraiso. You'll also find Tulum National Park and Gran Cenote within a short drive.

Is parking available on site at NAJ Boutique Hotel-Aldea Zama?

Yes, self parking is offered for free at the aparthotel.

Does NAJ Boutique Hotel-Aldea Zama have luxury amenities?

Yes, guests can indulge in luxuries such as an outdoor pool, champagne service, and in-room massages at this aparthotel.

Does NAJ Boutique Hotel-Aldea Zama feature a casino on the premises?

No, NAJ Boutique Hotel-Aldea Zama doesn't have a casino.

Is there an indoor pool at NAJ Boutique Hotel-Aldea Zama?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is NAJ Boutique Hotel-Aldea Zama a good place to stay for couples?

There are many amenities for couples at this aparthotel, including champagne service and in-room massages as well as an outdoor pool.

Are there hot tubs at NAJ Boutique Hotel-Aldea Zama?

No, there isn't a spa tub at this aparthotel.

Does NAJ Boutique Hotel-Aldea Zama feature a restaurant that includes a breakfast menu?

No, NAJ Boutique Hotel-Aldea Zama doesn't have a restaurant that serves breakfast.

Does NAJ Boutique Hotel-Aldea Zama allow pets to stay for free?

No, pets aren't allowed at NAJ Boutique Hotel-Aldea Zama.

Are there connecting rooms at NAJ Boutique Hotel-Aldea Zama?

Yes, there are connecting units available at this aparthotel book for your group event or vacation.

Where is the closest airport to NAJ Boutique Hotel-Aldea Zama?

The closest major airport to NAJ Boutique Hotel-Aldea Zama is Tulum Intl. Airport (TQO), which is 25.6 mi away (48 minutes by car).

Are there rooms with balconies that I can book at NAJ Boutique Hotel-Aldea Zama?

Yes, some apartments at this aparthotel offer a furnished balcony where guests can enjoy garden and valley views.

NAJ Boutique Hotel-Aldea Zama Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 79 out of 104 reviews
Rating 8 - Good. 17 out of 104 reviews
Rating 6 - Okay. 4 out of 104 reviews
Rating 4 - Poor. 2 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

9.8/10

Cleanliness

9.2/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place, clean, staff was excellent
Stayed 6 nights in Jan 2026
Verified

6/10 Okay

Kazmere

Liked: Cleanliness, communication
Nice private pool
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Theres

Liked: Cleanliness, amenities, property conditions & facilities, communication
Highly recommended! Very spacious and clean apartment, with private pool und very nice decoration! Always helpful with our requests and also received many recommendations for tulum!! Thank you so much for the lovely stay!
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Chad

Liked: Cleanliness, amenities, property conditions & facilities, communication
My only criticism is the distance from restaurants and the beach. Raquel and the staff are excellent.
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, amenities, property conditions & facilities, communication
Loved the staff and design of the hotel. Location a bit noisy at some times of day with the traffic. Will stay again .
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Shahab

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room are designed beautifully and located conveniently in an upscale part of town. We got upgraded to the king suite. Would stay again!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothée

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Maryse

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had the Family apartment. The place is spacious and looks exactly like the pictures. The staff was welcoming. Raquel was responsive, helpful and very easy to communicate. Everything is within 15 minutes by bicycle. Lots of new restaurants within 10 minutes walk
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was superb, had its own jacuzzi in it. Clean and great decor. Staff was very friendly. Highly recommend it
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Keltie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Had a great time, always felt safe. Raquel was wonderful!
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Terrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place
Stayed 7 nights in Feb 2025
Verified

10/10 Excellent

jose

Liked: Cleanliness, amenities
One of the best places I’ve stayed at very relaxing and safe
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Tanisha

The room was very
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Emmett

Liked: Cleanliness, amenities, property conditions & facilities, communication
Away from Tulum main st hustle and bustle. Easy 30 minute walk into town. The hotel and grounds are beautiful. Noisy street behind the building.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved our stay at the Naj. Braulio was very helpful with suggestions on restaurants and different places to visit. We had a beautiful and restful stay.
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great facilities and local tips - really made us feel welcome.
Stayed 3 nights in Nov 2023
Verified

4/10 Poor

Antônio Ferreira

Liked: Cleanliness, property conditions & facilities, communication
Wasn’t ideal. The stairs made tough for my partner which was injured
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Marielle

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very nice stay in Tulum, near the beaches and centrum
Stayed 11 nights in May 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful courtyard
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Asia

Liked: Cleanliness, property conditions & facilities, communication
Brauli was great! Stay was great!
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Hotel was clean and well kept. Rooms were exactly as described. Braulio was fantastic and helped make the trip special with excellent recommendations.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Katyanna

Liked: Cleanliness, property conditions & facilities, communication
Incredible stay at Naj Tulum. Wouldn’t hesitate to book again and likely will do so soon.
Stayed 4 nights in Mar 2024
Verified

10/10 Excellent

valerie

Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
The hostess Raquel was Kind and she provided us with an upgrade to our room with a kings size bed. she stayed in contact with us and the property was cute. the pool is best at night in the day the hot sun makes it feel like a bathtub other than that everything was spot on. WILL DEFINETLY GO AGAIN!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities, communication
First time in tulum, and Naj definitely made me want to go back!!!!
Stayed 3 nights in Jan 2024