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K'uyen Boutique Hotel

Property class: 4
VIP Access

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Photo gallery for K'uyen Boutique Hotel

An outdoor patio with seating and tables, a pool, and a view of the sky and trees.
A modern outdoor living area with a pool, seating, and a sliding glass door leading to a bedroom.
A bedroom with a large bed, a ceiling fan, an air conditioning unit, and a view of the outside through a sliding door.
A modern kitchen with a dining area, featuring a wooden table, chairs, a hanging light, and large windows.
A modern hotel room with a large bed, a ceiling fan, a TV, and a balcony with outdoor seating.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
C. Balam Dzakab, Tulum, QROO, 77600
  • Place, Jaguar Park
    ‪14 min walk‬
  • Place, Hunab Lifestyle Center
    ‪16 min walk‬
  • Place, Dos Aguas Park
    ‪17 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 1 King Bed

A bedroom with a large bed, a ceiling fan, a balcony with a hammock, and a view of greenery outside.

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Suite, 1 Bedroom

An indoor swimming pool with a ceiling fan, glass doors leading to a dining area, and a view of the outdoors.

Luxury Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Penthouse, 1 King Bed, Private Pool

A modern outdoor living area with a pool, seating, and a sliding glass door leading to a bedroom.

Deluxe Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, Private Pool

A modern outdoor balcony with a glass door leading to a bedroom, a small pool, and potted plants.

Penthouse, 1 King Bed, Private Pool

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zama, K'uyen Boutique Hotel is within a few miles (5 km) of popular sights such as Tulum Beach and Tulum Mayan Ruins. This 4-star hotel has 25 rooms and welcomes guests with 2 restaurants, a full-service spa, and an outdoor pool.

What's nearby

  • Jaguar Park - 14 min walk - 0.8 miles
  • Hunab Lifestyle Center - 16 min walk - 0.9 miles
  • Dos Aguas Park - 17 min walk - 1.0 mile
  • Hospital de Tulum - 4 min drive - 1.1 miles
  • Tulum Mayan Ruins - 11 min drive - 4.2 miles

Getting around

  • Tulum Intl. Airport (TQO) - 49 min drive

Restaurants

  • ‪Coco Cafe - ‬9 min walk
  • ‪Nimeño Bakery - ‬8 min walk
  • ‪Jasmine - ‬9 min walk
  • ‪Xibak Tulum - ‬9 min walk
  • ‪Rossina - ‬5 min walk

About this property

K'uyen Boutique Hotel

Guests staying at K'uyen Boutique Hotel enjoy access to a full-service spa, an outdoor pool, and free WiFi in public areas. If you decide to drive, there's free parking. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this adults-only hotel include a business center, wedding services, and a TV in a common area.
50-inch Smart TVs come with digital channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, free toiletries, and slippers. Espresso makers, ceiling fans, and safes are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages and sports massages.

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  • Pool
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Outdoor pool
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Coworking space

Outdoors

  • Beach towels
  • Pool loungers

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • In-room massages
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Espresso maker

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Children younger than 21 are not permitted to stay at this adults-only property (only guests 21 and older are allowed)

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 50 per accommodation, per night

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 011-025-002944/2026

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • There are no elevators.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Frequently asked questions

Is a free cancellation option available at K'uyen Boutique Hotel?

K'uyen Boutique Hotel offers free cancellation on select room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to do around K'uyen Boutique Hotel?

This hotel is situated in Zama within a short 15-minute walk of Jaguar Park and also 16 minutes on foot from Hunab Lifestyle Center. You'll also find Tulum Beach and Playa Paraiso within a short drive.

Is parking available on site at K'uyen Boutique Hotel?

Yes, uncovered self parking is offered for free at the hotel.

Is a spa located at K'uyen Boutique Hotel?

There is a full-service spa available for guests to enjoy and services include sports massages, deep-tissue massages, and couples treatments.

Does K'uyen Boutique Hotel have a casino on the premises?

No, K'uyen Boutique Hotel doesn't have a casino.

Is there an indoor pool at K'uyen Boutique Hotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is K'uyen Boutique Hotel a good place to stay for couples?

This adults-only hotel offers many amenities for couples, including in-room massages as well as 2 restaurants and an outdoor pool.

Are there hot tubs at K'uyen Boutique Hotel?

No, this hotel doesn't have a spa tub.

Does K'uyen Boutique Hotel have a restaurant that serves breakfast?

Yes, K'uyen Boutique Hotel has 2 restaurants, and serves free continental breakfast each morning.

Does K'uyen Boutique Hotel allow pets to stay for free?

No, pets and service animals aren't allowed at K'uyen Boutique Hotel.

Are there connecting rooms at K'uyen Boutique Hotel?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

What is the closest airport to K'uyen Boutique Hotel?

The closest major airport to K'uyen Boutique Hotel is Tulum Intl. Airport (TQO), which is 25.9 mi away (49 minutes by car).

Are there rooms with balconies that I can book at K'uyen Boutique Hotel?

Yes, some guestrooms at K'uyen Boutique Hotel offer a furnished balcony and may feature resort views.

Does K'uyen Boutique Hotel have a wedding venue?

There are wedding services available at K'uyen Boutique Hotel if that's in your vacation plans.

K'uyen Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 118 out of 169 reviews
Rating 8 - Good. 30 out of 169 reviews
Rating 6 - Okay. 13 out of 169 reviews
Rating 4 - Poor. 3 out of 169 reviews
Rating 2 - Terrible. 5 out of 169 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay here! No complaints besides the food not being to our liking.
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, a beautiful room, and testy breakfast! The area is quiet and very walkable. The only downside is we were in PH 2 and the AC can’t keep up with the heat of the afternoon.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience yet again! This was our second time staying here. The staff is incredible and we highly recommend for anyone looking to stay in tulum.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel in a quiet neighborhood.
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! I would absolutely recommend this place in a heartbeat! Everything was easily accessible and within reasonable reach! The staff is very friendly.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very helpful and always friendly. The rooms were lovely. There was a shopping area within walking distance for all of the basics. It was perfect and peaceful.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, nice and attentive stuff. Great value. Really nice neighborhood with a lot of caffes and places to just chill
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Quietness , functionaliy, quality and breakfast
Stayed 7 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not used the pool, and you have to pay for coffe in the room after the first day .
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I absolutely loved the hotel. My penthouse was extremely clean. The staff are extremely
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I spent the week there and had a great time. The room was very modern and spacious. The staff took great care of us. The room was very clean and had everything we needed to have a great stay. The housekeeping was excellent. The area was great and a short walk to restaurants in Aldea Zama. Again, we had a great stay there.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel...will stay again!!!
Stayed 3 nights in Jul 2023
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was big and clean. Check in and out were smooth. Has Adrian both times and he was very nice and helpful. Marcelino at the roof top restaurant was great. We thoroughly enjoyed our stay!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, staff was great. The environment was very relaxing too
Stayed 6 nights in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay! Every single staff member greets you with a smile. We stayed during the quiet season but we’d love to come back during the busy season for the party life!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel in Tulum we enjoyed our stay and the staff are really nice and welcoming
Stayed 2 nights in Mar 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The rooms and amenities are GREAT! The food was okay, but not very many choices and the taste was edible. The cleaning and front desk staff were helpful and gracious. The dining staff, both for dinner and breakfast di not seem very happy at all. Overall, I would definitely book again.
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great staff, will return!
Stayed 3 nights in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just need better signage to find the place, but I am totally staying here again. I would in fact LIVE here! Beautiful area and accommodations.
Stayed 1 night in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and the hotel is nice. the the pools are not good no one wants to swim in them not a good design layout. Super small. Coffe is waterdown but that seems to be everywhere in tulum. I would recommend to improve the complimentary breakfast. People only eat it once. Not gross but not great
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, quiet and clean. Staff was great especially Luis.
Stayed 7 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property and all the staff are so willing and eager to help make sure you have all you need for your stay here to be the most enjoyable!
Stayed 3 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stuff friendly and helpful and property very clean. I supper recommended this stay!!!
Stayed 6 nights in Jan 2024