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Hotel Shibari Tulum - Restaurant & Cenote Club

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

A resort with a pool, lounge chairs, and a wooden deck.
Creator video
A spacious living area with a high ceiling, wooden beams, and a thatched roof. There are multiple seating options including sofas, chairs, and round tables.
A spacious lobby with a high ceiling, wooden furniture, and a central seating area.
A resort with a pool, lounge chairs, and a thatched-roof building.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪15 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Suki Garden View Deluxe

A wooden deck with a cushioned seating area, a glass door leading to a room, and a thatched-roof structure in the background.

Suki Garden View Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Tsuri Jungle View Deluxe

A modern bedroom with a large bed, a glass shower, and a bathroom with a sink and mirror.

Tsuri Jungle View Deluxe

9.2 out of 10
Wonderful
(5 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shizen Garden View Plunge Pool

A pool area with a wooden deck, a hot tub, and a sofa with cushions.

Shizen Garden View Plunge Pool

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Saastal Jungle View Plunge Pool

A hot tub surrounded by lush tropical plants, with a wooden deck and a thatched roof overhead.

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Yaakun Grand Cenote View

A resort with a pool, lounge chairs, and a wooden deck.

Yaakun Grand Cenote View

  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Shibari Grand Cenote Front

A wooden deck with a cushioned seating area and a view of a pool and jungle.

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Shibari Tulum - Restaurant & Cenote Club is adjacent to Tulum Beach with other popular attractions like Sian Ka'an Biosphere Reserve within a within a few miles (5 km). This 64-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Playa Paraiso - 12 min drive - 4.7 miles
  • Tulum Mayan Ruins - 15 min drive - 5.5 miles
  • Playa Ruinas - 19 min drive - 5.7 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪The Coffee - ‬1 min walk
  • ‪ARCA - ‬8 min walk
  • ‪Mia Restaurant & Beach Club - ‬1 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Secrets Tulum Beach Club - ‬9 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Guests of Hotel Shibari Tulum - Restaurant & Cenote Club have access to a full-service spa, 2 outdoor pools, and a gym. Valet parking is offered for USD 5 per day. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and securing valuables. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and a gift shop.
70-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, espresso makers, and free local calls are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a fitness center.
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.44 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number ICA1912108R8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of Aug 19, 2026, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on Sep 13, 2026 start from $193, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Shibari Tulum - Restaurant & Cenote Club?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Playa Paraiso within a short drive.

Will I be able to park at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, valet parking is offered for USD 5 per day and self parking is available for USD 20 per day.

Is there a spa at Hotel Shibari Tulum - Restaurant & Cenote Club?

Kan Spa is the hotel's spa and services include hot stone massages, Swedish massages, body wraps, and mud baths.

Are there luxury amenities available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, guests can indulge in luxuries such as 2 outdoor pools, a restaurant, and a swim-up bar at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club feature a casino?

No, Hotel Shibari Tulum - Restaurant & Cenote Club doesn't have a casino.

Is there an indoor pool at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

What amenities will couples enjoy at Hotel Shibari Tulum - Restaurant & Cenote Club?

This adults-only hotel offers many amenities for couples such as a restaurant and 2 outdoor pools with some guestrooms featuring a private plunge pool.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant with a breakfast menu?

Yes, Hotel Shibari Tulum - Restaurant & Cenote Club serves continental breakfast for a surcharge each morning at ATTA.

Does Hotel Shibari Tulum - Restaurant & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Hotel Shibari Tulum - Restaurant & Cenote Club.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Shibari Tulum - Restaurant & Cenote Club?

The closest major airport to Hotel Shibari Tulum - Restaurant & Cenote Club is Tulum Intl. Airport (TQO), which is 28.6 mi away (58 minutes by car).

Can I book a room with a balcony at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, you won't find guestrooms with balconies at Hotel Shibari Tulum - Restaurant & Cenote Club.

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 295 out of 365 reviews
Rating 8 - Good. 31 out of 365 reviews
Rating 6 - Okay. 21 out of 365 reviews
Rating 4 - Poor. 10 out of 365 reviews
Rating 2 - Terrible. 8 out of 365 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel and staff
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Balkar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room must experience, prime location , breakfast at atta is great and staff is very nice Beware: Alot of police right at the main entrance
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Diogo Antonio Leandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a perfect place!!! The vibe… omg, is incredible, everything is beautiful, clean, magical and amazing. The food is delicious! And the cenote is a cherry on top of the pie!!! Wonderful
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Mikayla

Liked: Cleanliness, staff & service, property conditions & facilities
The property was fantastic! Food was amazing. Rooms were cleans. Staff had great recommendations and were very nice!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Wonderful staff, great location, beautiful and comfortable room
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Jhon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cenote 10/10, Breakfast and Birria Tacos by the cenote 10/10, night restaurant food 7/10 , staff 10/10, jacuzzi 0/10 no privacy whatsoever
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! From our stay to the amenities the staff were absolutely incredible!! Will be coming back very soon!!!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and the staff was so kind and went above and beyond to make your stay special. The free breakfast was sooo good! The restaurant had amazing options for everything. Would visit again!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jacinta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a magical 4-night stay. It’s a calm, beautifully designed oasis with standout service across the board—from reception and concierge to security and the restaurant team. Daily yoga was the perfect reset, and the breakfast is hands down the best in Tulum. We left feeling relaxed, recharged, and already planning our return. ✨
Stayed 4 nights in May 2026
Verified review

6/10 Okay

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but food and drinks expensive. Also spa expensive. Usually anywhere I stay in area you get 20 percent off food and drinks and spa for staying at hotel.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Zaidy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Loved every second of it
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is absolutely stunning. Even though it feels like you are in the middle of the jungle, not one insect in our room. The cenote (natural pool) is breathtaking. They have free bikes to use and since the room is a beach town, it was walking distance to some of the most popular spots like Tantra Tulum Ilios the Greek restaurant, both are great scenes to party or enjoy company. The staff was spectacular and I would highly recommend this hotel to anyone and we will for sure be coming back.
View from onsite restaurant, whole enjoying the breakfast included.
Spacious and well designed rooms.
The cenote (natural pool)
Lobby
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Rosa

Liked: Cleanliness, amenities, property conditions & facilities
The staff was amazing! Super friendly and attentive. Rooms were clean, amenities were great, and food was delicious!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Good service from staff.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very attentive. Large room and very clean! Great attention to detail throughout the property! 5 stars
Stayed 3 nights in Feb 2026
Verified review

2/10 Terrible

Arek

Disliked: Staff & service
Avoid this place. Other than the nice cenote, cost does not match the experience. Understaffed, backwards billing concepts, overall poor stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
Great room, exceptional service. Very easy to valet
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

kayla

Liked: Cleanliness, amenities, property conditions & facilities
The service was impeccable, not a beat missed! The resort was stunning, well cared for, quiet, zen, and so beautiful. The rooms were well appointed, very private, and clean. It was an incredible stay :)
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect. I have literally no complaints. I would stay here again. Perfect location, amazing food, clean rooms, the attention to detail is incredible. Spa services were awesome, yoga was great, cenote is beautiful. Was sad to leave.
Stayed 3 nights in Feb 2026
Verified review

8/10 Good

Javail Azie Kirkendall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful. The staff was wonderful and very helpful to my husband and I. The menu seems to have many options. However, I ate the same thing almost everyday sometimes twice a day because the options with chicken were so few. I don't eat beef, pork or seafood so could only enjoy molletes every morning. We ended up eating outside of the hotel just to get a variety.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Heather

Amazing
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

lorena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and cenote, great service and food. We loved yoga classes in the morning
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Guillaume

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel with a private cenote, a little piece of paradise away from the busy street. Very serene place to enjoy a great DJ during the day, reading by the cenote, enjoying good (however pricey) food and drinks. The low point… we lamented being given a premium room with a view on abandoned structures that ruined the experience. Tried to change our room but the hotel management was totally deaf to our request, and only offered to upgrade us at a cost $65/night when we were already paying in excess of $300… so they left us with a very mixed feeling….
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have been to Tulum 3 times and by far this has been the best hotel. Super Clean, location is perfect, food is amazing, great staff and BEAUTIFUL hotel
Stayed 2 nights in Aug 2025

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