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Hotel Shibari Tulum - Restaurant & Cenote Club

5.0 star property
Adults-only hotel with 2 outdoor pools and a full-service spa
VIP Access

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Photo gallery for Hotel Shibari Tulum - Restaurant & Cenote Club

View from room
Creator video
Lobby sitting area
Reception
Food court

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
Carretera Tulum Boca Paila KM 7, Tulum, QROO, 77766
  • Place, Tulum Beach
    ‪3 min walk‬
  • Place, Ven a la Luz Sculpture
    ‪6 min walk‬
  • Place, Tulum Mayan Ruins
    ‪20 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪75 min drive‬
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Room options

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Suki Garden View Deluxe | Balcony view

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Exceptional
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  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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9.0 out of 10
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  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Shizen Garden View Plunge Pool

View from room

Shizen Garden View Plunge Pool

9.0 out of 10
Wonderful
(2 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Saastal Jungle View Plunge Pool

Balcony

Saastal Jungle View Plunge Pool

10.0 out of 10
Exceptional
(3 reviews)
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
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View all photos for Yaakun Grand Cenote View

Yaakun Grand Cenote View | Balcony view

Yaakun Grand Cenote View

  • 797 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Shibari Grand Cenote Front

Shibari Grand Cenote Front | Balcony

Shibari Grand Cenote Front

10.0 out of 10
Exceptional
(1 review)
  • 797 sq ft
  • 1 bedroom
  • Lagoon view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zona Hotelera, Hotel Shibari Tulum - Restaurant & Cenote Club is adjacent to Tulum Beach and within a 5-minute walk of Ven a la Luz Sculpture. This 64-room, 5-star hotel has 2 outdoor pools along with a full-service spa and a restaurant.

What's nearby

  • Tulum Beach - 3 min walk - 0.2 miles
  • Ven a la Luz Sculpture - 6 min walk - 0.4 miles
  • Playa Paraiso - 14 min drive - 4.7 miles
  • Tulum Mayan Ruins - 20 min drive - 5.6 miles
  • Xel-Há Park - 37 min drive - 17.8 miles

Getting around

  • Cancun Intl. Airport (CUN) - 115 min drive

Restaurants

  • ‪Tacos Papi - ‬4 min walk
  • ‪Checkpoint Ciao - ‬3 min walk
  • ‪Taboo Beach Club - ‬6 min walk
  • ‪Chambao - ‬6 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Hotel Shibari Tulum - Restaurant & Cenote Club

Adults-only hotel with 2 outdoor pools and a full-service spa
Guests of Hotel Shibari Tulum - Restaurant & Cenote Club have access to a full-service spa, 2 outdoor pools, and a gym. Valet parking is offered for USD 5 per day. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and luggage storage. Other amenities at this adults-only hotel include free WiFi in public areas, a terrace, and a gift shop.
70-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Minibars, espresso makers, and free local calls are also available. Change of towels is available on request.
2 outdoor swimming pools are on site along with a fitness center.
Kan Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 20 per day)
  • Valet parking on site (USD 5 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:30 AM for a fee: USD 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar

Restaurants on site

  • ATTA

Things to do

  • 2 outdoor pools
  • Designer stores
  • Full-service spa
  • Gym
  • Shopping

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 70-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Minibar
  • Wet bar

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Children younger than 18 are not permitted to stay at this adults-only property (only guests 18 and older are allowed)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per day
  • A tax is imposed by the city: USD 3.05 per accommodation, per night. This tax does not apply to children under 12 years of age.
  • Service fee: USD 17 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately USD 30 per person
  • Uncovered self parking fee: USD 20 per day
  • Valet parking fee: USD 5 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number ICA1912108R8

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 6:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • There are no elevators.
  • Noise-free rooms can't be guaranteed.

Property is also known as

Hotel Shibari Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel
Hotel Shibari Tulum - Restaurant & Cenote Club Tulum
Hotel Shibari Tulum - Restaurant & Cenote Club Hotel Tulum

Frequently asked questions

Is free cancellation available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Hotel Shibari Tulum - Restaurant & Cenote Club provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Shibari Tulum - Restaurant & Cenote Club?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Hotel Shibari Tulum - Restaurant & Cenote Club on Nov 20, 2025 start from $298.4, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Shibari Tulum - Restaurant & Cenote Club?

This hotel is situated in Zona Hotelera, just steps from Tulum Beach and Ven a la Luz Sculpture. You'll also find Sian Ka'an Biosphere Reserve and Tulum National Park within a short drive.

Is there parking available at Hotel Shibari Tulum - Restaurant & Cenote Club?

Yes, valet parking is offered for USD 5 per day.

Is there a spa at Hotel Shibari Tulum - Restaurant & Cenote Club?

Kan Spa is the hotel's spa and services include deep-tissue massages, hot stone massages, aromatherapy, and mud baths.

Does Hotel Shibari Tulum - Restaurant & Cenote Club feature a casino?

No, Hotel Shibari Tulum - Restaurant & Cenote Club doesn't have a casino.

Is there an indoor pool at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools. Guests have pool access between 8:00 AM and 6:00 PM.

Is Hotel Shibari Tulum - Restaurant & Cenote Club good for couples?

This adults-only hotel offers many amenities for couples, including in-room massages as well as 2 outdoor pools and a poolside bar.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have a restaurant with a breakfast menu?

Yes, Hotel Shibari Tulum - Restaurant & Cenote Club serves continental breakfast for a surcharge each morning at ATTA.

Does Hotel Shibari Tulum - Restaurant & Cenote Club allow pets to stay for free?

No, pets aren't allowed at Hotel Shibari Tulum - Restaurant & Cenote Club.

Does Hotel Shibari Tulum - Restaurant & Cenote Club have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel Shibari Tulum - Restaurant & Cenote Club?

The closest major airport to Hotel Shibari Tulum - Restaurant & Cenote Club is Tulum Intl. Airport (TQO), which is 28.6 mi away (58 minutes by car).

Can I book a room with a balcony at Hotel Shibari Tulum - Restaurant & Cenote Club?

No, at Hotel Shibari Tulum - Restaurant & Cenote Club, there aren't any guestrooms that list a balcony.

Reviews

Hotel Shibari Tulum - Restaurant & Cenote Club Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 217 out of 266 reviews
Rating 8 - Good. 23 out of 266 reviews
Rating 6 - Okay. 15 out of 266 reviews
Rating 4 - Poor. 7 out of 266 reviews
Rating 2 - Terrible. 4 out of 266 reviews

Reviews

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Shibari is a wonderful place to stay in Tulum. It is very secure and safe, tranquil, and all of the staff are efficient, professional, and friendly. They had options to rent bikes and scooters, and had a nice restaurant along with room service.
Stayed 2 nights in Aug 2025

6/10 Okay

Shayan Safae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

David

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful location and a truly unique experience with the hotel surrounding a cenote. Great staff and tasty food and drinks. The gym is open air Which made it tough to use in August. Would recommend for a couple. Great place to unwind.
Stayed 6 nights in Aug 2025

10/10 Excellent

Gaby

Stayed 1 night in Aug 2025

10/10 Excellent

Gregory

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff , was the most attentive, I’ve experienced in all my global travels. The Cenote, was beautiful, transformative, haha. The food , the room , jacuzzi were awesome as well . The one negative for me was the music , from surrounding properties, made it hard for me to sleep . My Partner had no issues , said she slept well.
Stayed 4 nights in Jul 2025

10/10 Excellent

Annaliet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Arleen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time traveling to Tulum & I couldn’t have picked a better hotel for our stay! The service was incredible and the convenience of the cenote at the property was unmatched! Will definitely be returning.
Stayed 3 nights in Jul 2025

10/10 Excellent

Melissa, Doral

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and cenote inside. Clean, spacious rooms and the service was great. We loved the zone it was in as far as walk ability
Stayed 4 nights in Jul 2025

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spot in the hustle of tulum hotel zone this place allows you to slow down and appreciate what’s around you. Did cacao experience which was amazing and enjoyed the restaurant and the spa On site. Highly recommend
Stayed 4 nights in Jul 2025

10/10 Excellent

Francisco

Stayed 3 nights in Jul 2025

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvomo ahi 3 noches, nos hubiera gustado haber quedarnos mas tiempo, hermoso lugar, la gente muuy hamable, simplemente todo 👌. Excelente!.
Stayed 3 nights in Jul 2025

10/10 Excellent

luisa

Liked: Cleanliness, amenities, property conditions & facilities
Where it is located is very close to everything, the workers are very attentive and the hotel is very clean and everything is very organized.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rafael, Bertram

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing!! The property was very well maintained and clean and the food was delicious and unique. The spa, jacuzzi, cenote and pool also very clean and very nice.
Stayed 3 nights in Jun 2025

10/10 Excellent

Maurice

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Shibari was amazing. I suggest staying here when u visit Tulum. Its also plenty of resturants and shops walking distance from the property
Stayed 4 nights in Jun 2025

10/10 Excellent

Tiago Miguel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The resort was outstanding, very calm and relaxing. The best was however the staff, couldnt be more attentive, truly amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

Belen

Stayed 1 night in Jun 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Ulonda

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful place and very nice stage! Different restaurants are walkable!
Stayed 3 nights in Jun 2025

10/10 Excellent

Erick Ramirez

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect, thank you for making us feel welcome.
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria Carmen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful and very relaxing. The staff were very friendly and accommodating. We enjoyed the yoga session and the amazing cenote it was a very enjoyable experience. The food was excellent I did have a unique experience with the fish but was quickly resolved and credited.
Stayed 4 nights in May 2025

10/10 Excellent

Rudy

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had great customer service the place was open clean and fresh looking the customer service was great very understandable
Beautiful walkway
Clean restaurant ready to order
Just relaxing and get ready to take a dip
Just kicking back enjoying the Sun
Stayed 5 nights in May 2025

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
outstanding service . responsive, clean , very welcoming
Stayed 3 nights in May 2025

10/10 Excellent

Polin

Stayed 5 nights in May 2025

10/10 Excellent

jennifer v

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had dinner every night, which was fantastic, and the staff was really kind. It was our first time at Intulum, and we absolutely loved it.
Stayed 4 nights in May 2025

10/10 Excellent

Se Jung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cenote is worth everything. No need to worry about sargassum seaweed on beach, although Shibari has no fee beach access across the street. Daily yoga included! Free bike rental! Many shops, bars, and restaurants just steps away. Security police station neighbor and guest only access made me feel very safe as solo female traveler.
Stayed 5 nights in May 2025