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Aparthotel

Casa Tulum

3.0 star property

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Photo gallery for Casa Tulum

Property entrance
Reception
Property grounds
Outdoor pool
Reception

Reviews

8.2 out of 10
Very good

Apart-hotel

1 bathroomSleeps 3

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Calle 7 Sur Entre 4 y 2 Fracc La Veleta, Tulum, QROO, 77760
  • Place, Holistika Art Walk
    ‪8 min walk‬
  • Place, Hospital de Tulum
    ‪3 min drive‬
  • Place, Dos Aguas Park
    ‪5 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪42 min drive‬

Room options

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La Veleta
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.4 out of 10, Exceptional, 17 reviews
$130 nightly
The price is $161
Apr 1 - Apr 2
Total with taxes and fees
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About the neighborhood

Tulum

Located in La Veleta within a 5-minute walk of Holistika Art Walk, this aparthotel is within a mile (2 km) of Hospital de Tulum. This 3-star aparthotel has 12 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.
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What's nearby

  • Holistika Art Walk - 8 min walk - 0.5 miles
  • Hospital de Tulum - 3 min drive - 1.1 miles
  • Dos Aguas Park - 5 min drive - 1.6 miles
  • Tulum Beach - 10 min drive - 3.5 miles
  • Tulum Mayan Ruins - 12 min drive - 5.3 miles

Getting around

  • Tulum Intl. Airport (TQO) - 42 min drive

Restaurants

  • ‪Delicia - ‬12 min walk
  • ‪Vaivén - ‬5 min walk
  • ‪La Taqueria Pinches Tacos Shop - ‬4 min walk
  • ‪El Aguajito Marisqueria - ‬8 min walk
  • ‪Italdo Pasteleria - ‬6 min walk

About this property

Casa Tulum

Guests staying at this aparthotel enjoy an outdoor pool, free WiFi in public areas, and a garden. You can take advantage of free parking, along with an airport shuttle for a fee. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. This smoke-free aparthotel also has a picnic area.
The apartment is air-conditioned and features a kitchen and space to spread out with a dining area and a sitting area. Guests can expect to find free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a coffee maker, a ceiling fan, and a desk.
Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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2 outdoor pools, open 7:00 AM to 10:30 PM, sun loungers
Panacea Condo Tulum
  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 135 reviews
$69 nightly
The price is $87
Mar 25 - Mar 26
Total with taxes and fees
Panacea Condo Tulum

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Outdoor areas

  • Garden
  • Picnic area

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Limited-hour front desk
  • Proposal/romance packages

Things to do

  • Bicycle rentals

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Mosquito nets
  • Fire extinguisher

General

  • 12 units
  • Bicycle rentals
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Smoking

Smoking is not permitted

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Casa Tulum Aparthotel
Casa Tulum Tulum
Casa Tulum Aparthotel
Casa Tulum Aparthotel Tulum

Frequently asked questions

Is a free cancellation option available at this aparthotel?

This aparthotel offers free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

What can I see within easy reach of this aparthotel?

This aparthotel is situated in La Veleta within a short 4-minute walk of Holistika Art Walk. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Will I be able to park at Casa Tulum?

Yes, self parking is offered for free at the aparthotel.

Is this aparthotel next to a casino?

No, this aparthotel is not connected to a casino.

Will I find an indoor pool at this aparthotel?

No, this aparthotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Casa Tulum a good place to stay for couples?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and proposal/romance packages.

Does Casa Tulum have a hot tub?

No, there isn't a spa tub at this aparthotel.

Does this aparthotel provide breakfast?

No, this aparthotel doesn't offer breakfast.

Will this aparthotel allow pets to stay free of charge?

No, pets aren't allowed at this aparthotel.

Does Casa Tulum have connecting rooms available?

No, there aren't connecting guestrooms at this aparthotel.

What is the closest airport to this aparthotel?

The closest major airport to this aparthotel is Tulum Intl. Airport (TQO), which is 24.1 mi away (42 minutes by car).

Can I book a room with a balcony at Casa Tulum?

No, you won't find apartments with balconies at Casa Tulum.

Casa Tulum Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 14 out of 32 reviews
Rating 8 - Good. 10 out of 32 reviews
Rating 6 - Okay. 6 out of 32 reviews
Rating 4 - Poor. 0 out of 32 reviews
Rating 2 - Terrible. 2 out of 32 reviews

8.8/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

ana

Traveled with partner
I loved this place l high recommend.
Stayed 4 nights in Mar 2023

10/10 Excellent

Verified traveler

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the place the team is amazing! Breakfast was pretty good it took a little bit of time but overall was a great great hotel I will go back for sure
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Please do not be fooled by the photos. This is so much less than ideal... the pool is not really usable, the food is not nice and it's very far from town. They will rent you bikes which is somewhat helpful. They charged an extra $50 per night, per person, for someone to sleep on the couch. With zero amenities, what on earth is this cost for? Between staff constantly looking in our room and lack of amenities, lack of friendliness and overcharging for everything, I can not recommend. You are better off in a hostel for much less money or finding a rental.
Stayed 4 nights in Jan 2019

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super great place! Huge size 2-room apartment with a balcony and a terrace in the front! Very modern, very clean! Comfortable king size bed. Area is very local and deserted, need a car! But be sure to visit Holistika resort in the area, which is only a 5-7 minutes walk. They let you in without stopping for free, has a spacious jungle garden with art installations, 2 awesome swimming pools, many other interesting things on their property!
Stayed 3 nights in Nov 2018

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

October Vacations (Tuulum)

Great place, clean room, lovely view, really friendly staff! Next trip considering booking again and staying more days.
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful boutique property!

Casa Tulum was a great find! It is in a quiet section of Tulum, away from the party noise, but just a short walk or bike ride to everything you might want. Rooms were clean and well equipped, front desk friendly and helpful. There is a small restaurant that serves brunch, but never did eat there so can't comment on it. Wonderful find and can't wait to return!
Stayed 14 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite and relaxing

Really nice clean and quite hotel loved how the rooms were set up amazing staff. Not to far from the center of town.
Stayed 2 nights in Mar 2018

8/10 Good

Liza, Alberta Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Tulum town

BED was comfy. Like brand new . Nice kitchen with blender, toaster etc. Nice comfy couch/ day bed in the living room area. Beautiful wood furniture. Small store next door to get water/ beer/treats. Very sweet staff and nice pool. Not close to downtown so need bycicle which they have. Or taxi.
Stayed 4 nights in Mar 2018

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet, comfortable, great value

Casa Tulum is a cute, new hotel with good service and well-priced rooms. The hotel is located at the outskirts of the city in an area that is continuing to be developed (the street in front of the hotel was being prepared to be paved during our stay and a mini-mart opened next door on our last day). We enjoyed the quiet, private room that was nicely decorated and well maintained, and we especially liked having the sitting area and kitchen in the room. It would have been difficult to get to and from the hotel without a car or taxi service, but the good price made it an attractive place to stay while we explored Tulum and the surrounding area. The staff was very knowledgeable and helpful, and I would stay here again.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Nice, Relaxing Hotel

A little difficult to find at first. I arrived at night. My room was very nice. Great chef. Pool and front and back decks on all rooms. Very relaxing. Free bikes provided. Short drive or 30 minute ride to the beach. Convenient to the town.

10/10 Excellent

Chad & Melissa, Detroit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is clean, tranquil and beautiful.

The staff was so nice and very knowledgeable about where to go for private and unique experiences. This is in downtown Tulum and very immersed in the Mexican culture. If you want more than the beach gimmick, give this a try. We were not disappointed..

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Good value!

Good value for the property. There was a lot of construction going on around the hotel.

6/10 Okay

Jose, Mexico

Liked: Staff & service
Disliked: Cleanliness
Since I arrived there was no one to open the front door, spent more than 15 minutes to get in. No cleaning service in my room while my stance. Pool area don`t encourage you to be there. Bed comfort was not as expected. Hotel concept is nice, staff was nice. I think price was not fair compared with the service.

8/10 Good

Kathleen S

Traveled with family
Liked: Room comfort

Muy felices en el hotel

Muy amable el personal del hostal y la Propiedad es hermosa. El restaurante no estaba habilitado pero cerca hay muchos lugares para comer y al lado una tienda. Regresaría feliz
Stayed 3 nights in Jan 2023

8/10 Good

HUGO JAIME

Liked: Cleanliness, staff & service, room comfort

BUEN HOTEL

MUY BUEN LUGAR PARA EL COSTO POR NOCHE, BUENAS INSTALACIONES, BUENA ATENCIÓN,RECOMENDABLE SOLO PARA LLEGAR A DORMIR Y DESCANSAR.LA ALBERCA ESTA UN POCO DESCUIDADA, EL UNICO PROBLEMA FUE QUE EL ULTIMO DIA NO HUBO AGUA Y EL A/C CHORREABA AGUA HASTA EL SUELO, PERO NADA GRAVE, SOLO DE TENER CUIDADOS. EN GRAL TIENE UN 8 DE CALF
Stayed 2 nights in Aug 2019

10/10 Excellent

Marcela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó el establecimiento la tranquilidad La alberca se me hizo un poco sucia
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
todo ok exelente servicicoo buena. atención ok ok ok ok ok
Stayed 4 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta bonito y tranquilo , pero la limpieza y el mantenimiento esta malo ( toallas en mal estado, piscina sucia, cosas tiradas en el jardin, sabanas con manchas , fugas en el baño ) ausencia en la recepción nada mas la señora de la cocina quien tiene que atender todo pero no esta formada para esto . Internet malo
Stayed 5 nights in Feb 2019

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta muy bonito el hotel, la recamara cuenta con cocina, muy completa y muy ordenada, el mobiliario excelente. Debo volver!
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recomendado

Esta muy bien, son tipos departamentos y son amplios. El colchon un poco duro y le falta mantenimiento en general al hotel, pero la atencion es muy buena! Lo recomiendo.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Bonito hotel con habitaciones amplias, alejado de la playa y del centro. Limpieza y mantenimiento insuficiente , personal ausente y poco eficaz.
Stayed 7 nights in Dec 2018

2/10 Terrible

Yolanda

Disliked: Cleanliness, staff & service
Mal hotel, muy lejos, en relación al precio no bueno, apestaba el cuarto, la piscina nada que ver, esta verde da parecer muy sucia, la atención del personal nula, no lo recomiendo
Stayed 2 nights in Dec 2018

10/10 Excellent

tania, Tabasco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un lugar increible! Te desconecta del mundo cotidiano
Stayed 1 night in Dec 2018

6/10 Okay

vanessa

Liked: Cleanliness, room comfort
Disliked: Staff & service

Pas de réception ni de personnel

Difficile à trouver mais une fois cela fait l'intérieur ressemble aux photo. Le séjour aurait pu être extra si nous avions eu de l'eau le 2eme jour : pas de douche, pas de lavabo et surtout pas d'eau dans les TOILETTES ( c'est agréable quand on est pas seul!!!) . Il y a normalement un restaurant (pour le petit dej que nous avions payés en sus) mais ça devait être le jour de fermeture car il n'y avait personne! Je ne peux pas me prononcer sur le personnel à la réception car il n'y avait également personne ce jour là pour régler notre problème d'eau et faire le check-out (on a laissé les clés sur le bureau).
Stayed 1 night in Oct 2018