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Azul Tulum by GuruHotel

Property class: 3.5

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Photo gallery for Azul Tulum by GuruHotel

Aerial view
A rooftop terrace with thatched-roof structures, lounge chairs, and a pool.
Lobby
Terrace/patio
A building with a thatched roof entrance, surrounded by greenery and a row of bicycles parked outside.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
Calle Sayil, Mza. 32, Lt. 1, Calle Ixchel, Tulum, QROO, 77760
  • Place, Dos Aguas Park
    ‪13 min walk‬
  • Place, Jaguar Park
    ‪19 min walk‬
  • Place, Hunab Lifestyle Center
    ‪19 min walk‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪64 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Room

Apartment, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Penthouse, 3 Bedrooms

Room

Deluxe Penthouse, 3 Bedrooms

  • Garden view
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Double Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View

View from room

Studio, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 3 Bedrooms

A dining area with a glass table and wooden chairs, a gray sofa with cushions, and a decorative wall piece.

Deluxe Apartment, 3 Bedrooms

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

A neatly made bed with a teal bedspread and white linens, a wooden headboard, a nightstand with a lamp, and a small potted plant on a shelf.

Standard Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room

Standard Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Apartment, 1 King Bed

A modern dining area with a granite island, wooden chairs, and a large wall art piece.

Luxury Apartment, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Tulum

Located in Zama, Azul Tulum by GuruHotel is within a few miles (5 km) of popular sights such as Tulum Beach and Tulum Mayan Ruins. This 21-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Dos Aguas Park - 13 min walk - 0.7 miles
  • Jaguar Park - 19 min walk - 1.0 mile
  • Hospital de Tulum - 19 min walk - 1.0 mile
  • Hunab Lifestyle Center - 19 min walk - 1.0 mile
  • Tulum Beach - 8 min drive - 4.0 miles

Getting around

  • Tulum Intl. Airport (TQO) - 45 min drive

Restaurants

  • ‪Coco Cafe - ‬13 min walk
  • ‪Nimeño Bakery - ‬5 min walk
  • ‪Jasmine - ‬13 min walk
  • ‪Xibak Tulum - ‬6 min walk
  • ‪Rossina - ‬8 min walk

About this property

Azul Tulum by GuruHotel

Guests staying at Azul Tulum by GuruHotel enjoy an outdoor pool, a children's pool, and a rooftop terrace. There's free parking and an airport shuttle for a fee. Front-desk staff can assist with tours or tickets, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a library, and express check-out.
32-inch flat-screen TVs come with digital channels and pay movies, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer free toiletries. Safes are also included.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,001 reviews
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The price is $64
Oct 14 - Oct 15
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Children's pool
  • Hiking/biking trails
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • 1 building
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Pay movies

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of USD 8 (exact amount varies) at check-out
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding

Property payment types

  • American Express
  • Discover
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 200 per accommodation, per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 9:00 AM to 9:00 PM.
  • Nearby construction work may cause some noise disturbance.
  • There are no elevators.

Property is also known as

Azul Tulum Aparthotel
Azul Tulum
Azul Tulum by GuruHotel Hotel
Azul Tulum by GuruHotel Tulum
Azul Tulum by GuruHotel Hotel Tulum

Frequently asked questions

What is there to do around Azul Tulum by GuruHotel?

This hotel is situated in Zama within a short 20-minute walk of Jaguar Park and also 14 minutes on foot from Dos Aguas Park. You'll also find Tulum Mayan Ruins and Tulum Beach within a short drive.

Is there parking available at Azul Tulum by GuruHotel?

Yes, self parking is offered for free at the hotel.

Is there a spa at Azul Tulum by GuruHotel?

Spa services at the hotel include massages.

Does Azul Tulum by GuruHotel have a casino at the property?

No, Azul Tulum by GuruHotel doesn't have a casino.

Will I find an indoor pool at Azul Tulum by GuruHotel?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 9:00 AM and 9:00 PM.

What do couples enjoy most about Azul Tulum by GuruHotel?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and massages.

Does Azul Tulum by GuruHotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Azul Tulum by GuruHotel have a restaurant with a breakfast menu?

No, Azul Tulum by GuruHotel doesn't have a restaurant that serves breakfast.

Will Azul Tulum by GuruHotel allow pets to stay free of charge?

No, pets aren't allowed at Azul Tulum by GuruHotel.

Does Azul Tulum by GuruHotel have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Azul Tulum by GuruHotel?

The closest major airport to Azul Tulum by GuruHotel is Tulum Intl. Airport (TQO), which is 26.3 mi away (45 minutes by car).

Are there rooms with balconies at Azul Tulum by GuruHotel?

No, there aren't any guestrooms with balconies at Azul Tulum by GuruHotel.

Azul Tulum by GuruHotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 184 out of 288 reviews
Rating 8 - Good. 57 out of 288 reviews
Rating 6 - Okay. 23 out of 288 reviews
Rating 4 - Poor. 9 out of 288 reviews
Rating 2 - Terrible. 15 out of 288 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great property to stay- certainly coming back
Verified review

10/10 Excellent

Front desk staff was amazing
Stayed 3 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay at Azul Tulum. Great staff, nice room, and central to everything. We shall return..
Stayed 8 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tulum is ok

Nice place
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The place is a bit isolated which was actually quite nice because it was quiet. There are lots of shops and restaurants just a short drive away. The pool is small but nice. The rooms are a good size. We stayed in a one bedroom with a kitchen which was very convenient! The beds are firm but still comfortable. We enjoyed the stay for sure!
Stayed 7 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience customer service was excellent. The apt was clean kept and spacious and quiet and pretty lavish I would definitely recommend and would absolutely return no complaints market nearby stores nearby bicycles in the hotel and the property is just gorgeous
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, well kept, amazing friendly and helpful staff! Anything we needed we simply contacted the front desk and they were always so happy to help. Selene was so incredibly sweet and even offered to make reservations for us any time we wanted to go out for dinner, she gave us great recommendations and we are so grateful for Eve she did to make our stay PERFECT
Stayed 4 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and i love the rooms, kitchen area and access to the roof. Its was exactly as the pictures. The staff was very kind and they waited for us because we got lost and got to the hotel really late. I would definitely stay here next time. When i go with my family and friends. I really recommend.
Stayed 1 night in Jan 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Property is Great, just too far from Center!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, clean and cool (I visited in August so this was very important). There’s no restaurant and not a lot within walking distance, that’s my only complaint.
Stayed 2 nights in Aug 2023
Verified review

6/10 Okay

Liked: Cleanliness
This is not a hotel; this is more like an AIRBNB property. No staff available in front desk if you have an issue.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel, highly recommend!

Have stayed at Azul a few other times, always great experiences including this last one with the exception of some guest from Argentina or South America that were loud and noisy, children running around inside hallways and parents did not control them. It would be nicer to put signs that read to be mindful of other guest that are also staying and to keep voice down. I understand we paid , they paid but hotels needs to make sure everything is satisfied. My daughter-in-Law had a terrible migraine that hearing all that did not hel!
Stayed 2 nights in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Privacidad

Buen lugar privado para descansar alejado de los bares y peligros
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó mucho, el personal es muy amable, el lugar es bonito, se descansa muy bien. Si bien está “lejos” del centro, en realidad no es tanto, si estás acostumbrado a caminar en 20 minutos llegas. En el hotel te prestan bicicletas y así puedes llegar a cualquier lado. Yo si me volvería a elegir este lugar
Stayed 2 nights in Feb 2024
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Las habitaciones en general están amplias. La limpieza no fue perfecta pero nada grabé. Al no tener staff 24/7 las 2 noches escuché muchos ruidos de otros huéspedes y realmente no había a quien reportar, fuera de mandar mensajes. Es fácil entrar y salir del hotel ya que hay claves de acceso. La persona en la recepción fue muy amable. Aldea zama es un gran laberinto y tienes que prestar atención a dónde vas ya que es fácil perderse. De noche no hay alumbrado público.
Stayed 2 nights in Jan 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities
No tiene elevador !!! Y si rentas el penthouse es un poco pesado subir y bajar maletas… Calles obscuras Muy amplio, limpio y agradable.
Stayed 2 nights in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Superbe appartement très spacieux et très bien décoré..très bien équipé. Très propre. Nous étions 6 adultes..parfait. L’accueil est très agréable, on nous a gardé nos valises alors que nous avions rendu la chambre pour que nous puissions être tranquille toute la journée. Facile d’accès, très bien situé.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Literie très confortable, personnel très sympathique et souriant. Logement spacieux. Piscine un peu fraîche ! État des lieux un peu coquin au bout de 15 jours de location à 3 familles. Je recommande cet hôtel pour les familles avec enfants
Stayed 13 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nosotros solo íbamos de paso, descansamos muy bien, excelente habitaciones. En otra oportunidad podremos disfrutar la cocina del cuarto y la alberca.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très reposant séjour

Séjour très reposant Nous avons énormément apprécié la gentillesse du personnel L’appartement est ample et très confortable Jolie petite piscine sur le toit
Stayed 6 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La meilleure option qualité prix pour Aldea Zama

Le logement est spacieux et bien pensé. La propreté est irréprochable Le fait que des bicyclettes soient mises gratuitement à votre disposition est un vrai plus !
Vue du balcon
Stayed 5 nights in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with your basic needs. Great price. Would have like to have a small refrigerator in room, and staff working the upstairs rooftop pool and bar.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Minha estadia foi excelente, muito bem organizado, com excelente atendimento, e com uma infraestrutura muito boa.
Stayed 2 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adoramos ficar hospedados nesse hotel. Tudo muito limpo, organizado, silencioso e com uma bela vista.
Stayed 4 nights in Jul 2022