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bankokuya

2.0 star property
Ryokan in Tsuruoka with free parking

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Photo gallery for bankokuya

Reception
Hot springs
Lobby
Japanese Western-style room private hot spring bath, Non Smoking | Bathroom | Separate tub and shower, hair dryer, towels
Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

View in a map
Tei-1 Yuatsumi, Tsuruoka, Yamagata, 999-7204
  • Place, Atsumi Road Station
    ‪11 min drive‬
  • Place, Yura Port
    ‪25 min drive‬
  • Place, Kamo Aquarium
    ‪37 min drive‬
  • Airport, Sakata (SYO-Shonai)
    ‪44 min drive‬

Room options

View all photos for [River view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[River view] Japanese-style room 10 tatami with bath, Non Smoking

10.0 out of 10
Exceptional
(6 reviews)
  • River view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view] Japanese Western-style room with bath, Non Smoking

[Mountain view] Japanese Western-style room with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view] Japanese Western-style room with bath, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds and 4 Twin Futons

View all photos for [Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking | In-room safe, free WiFi, bed sheets

[Mountain view]Japanese-style room 12 tatami with bath, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 209 sq ft
  • Mountain view
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese Western-style room private hot spring bath, Non Smoking

Japanese Western-style room private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese Western-style room private hot spring bath, Non Smoking

  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds and 2 Twin Futons

View all photos for Japanese-style room 12 tatami private hot spring bath, Non Smoking

Japanese-style room 12 tatami private hot spring bath, Non Smoking | In-room safe, free WiFi, bed sheets

Japanese-style room 12 tatami private hot spring bath, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for [Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

In-room safe, free WiFi, bed sheets

[Mountain view] Japanese-style room 10 tatami with bath, Non Smoking

7.0 out of 10
Good
(4 reviews)
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Mountain Side Japanese-Style Room 10 Tatami mats

Separate tub and shower, hair dryer, towels

Mountain Side Japanese-Style Room 10 Tatami mats

  • Sleeps 5

View all photos for [River side] Japanese Style Room 10 Tatami Mats

Separate tub and shower, hair dryer, towels

[River side] Japanese Style Room 10 Tatami Mats

  • Sleeps 5

View all photos for Japanese Style Room 12 Tatami Mats With a cypress bath

Interior

Japanese Style Room 12 Tatami Mats With a cypress bath

  • Sleeps 6

View all photos for Mountain Side Japanese-Style Room 12 Tatami Mats

Dining

Mountain Side Japanese-Style Room 12 Tatami Mats

  • Sleeps 6

View all photos for Mountain Side Japanese-Western Style Room

In-room safe, free WiFi, bed sheets

Mountain Side Japanese-Western Style Room

  • Sleeps 4

View all photos for Japanese Style Room Twin with Cypress Bath

In-room safe, free WiFi, bed sheets

Japanese Style Room Twin with Cypress Bath

  • Sleeps 4

Family Room With Mountain View

  • Sleeps 6

Deluxe Quadruple Room

  • Sleeps 4

Deluxe Family Room

  • Sleeps 5

View all photos for Junior Suite, Twin With Bath, Mountain View

Dining

Junior Suite, Twin With Bath, Mountain View

  • Sleeps 4

Royal Suite, Corner Japanese-Western Mixed With Bath, River View

  • Sleeps 6

View all photos for Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

Spa

Premium Suite, Corner Japanese-Western Mixed With Bath, Mountain View

  • Sleeps 6

About the neighborhood

Atsumi

Bankokuya places you 5 mi (8.1 km) from Atsumi Road Station and 10.9 mi (17.6 km) from Yura Port. This 103-room ryokan welcomes guests with conveniences like free in-room WiFi and free self parking.

What's nearby

  • Atsumi Road Station - 8 min drive - 5.0 miles
  • Yura Port - 20 min drive - 13.0 miles
  • Yura Beach - 20 min drive - 13.4 miles
  • Kamo Aquarium - 27 min drive - 17.9 miles
  • Tsuruoka Park - 29 min drive - 19.6 miles

Getting around

  • Shonai Airport (SYO) - 38 min drive

Restaurants

  • ‪道の駅あつみ レストラン早磯 - ‬8 min drive
  • ‪めん処久太 - ‬14 min walk
  • ‪cafe FIRST PENGUIN - ‬11 min drive
  • ‪中華そば 河畔 - ‬7 min walk
  • ‪朝日屋 - ‬11 min drive

About this property

bankokuya

Ryokan in Tsuruoka with free parking
At bankokuya, guests have access to spa services, a communal living room, and a vending machine. Free parking is available if you drive. Helpful staff is there to provide front-desk service during limited hours, as well as offer insight about the area. Other amenities at this hot springs ryokan include a garden and a gift shop.
Guests can stay connected with free WiFi. Bathrooms have hair dryers and toothbrushes and toothpaste. Other amenities include electric kettles, safes, and free tea bags/instant coffee.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and a yukata (Japanese robe). The ryokan bathing area is open from 6:00 AM to midnight. There are 2 indoor hot springs and 2 outdoor hot springs on site.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Free uncovered self parking on site

Things to do

  • 4 indoor/outdoor hot springs

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Outdoors

  • Garden

Spa

  • 2 indoor hot springs
  • 2 outdoor hot springs
  • 4 indoor/outdoor hot springs
  • Massage
  • Public bath open from 6:00 AM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • CD player

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 20
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve access to the public bathing facility.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

bankokuya Ryokan
bankokuya Tsuruoka
bankokuya Ryokan Tsuruoka

Frequently asked questions

Is free cancellation available at bankokuya?

Bankokuya offers free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

Is there parking available at bankokuya?

Yes, uncovered self parking is offered for free at the ryokan.

Is there a spa available at bankokuya?

Spa services at the ryokan include massages.

Does bankokuya have a casino at the property?

No, bankokuya doesn't have a casino.

Is there an indoor pool at bankokuya?

No, there is no indoor pool at this ryokan.

Is bankokuya good for couples?

Couples staying at this ryokan will appreciate amenities like a separate bath and shower as well as 2 outdoor hot springs and a Japanese garden.

Are there hot tubs at bankokuya?

No, but guests can enjoy 2 indoor hot springs at this ryokan.

Does bankokuya feature a restaurant that includes a breakfast menu?

No, bankokuya doesn't have a restaurant that serves breakfast.

Does bankokuya allow pets to stay free of charge?

No, pets aren't allowed at bankokuya.

Are there connecting rooms at bankokuya?

No, this ryokan doesn't feature connecting guestrooms.

Where is the closest airport to bankokuya?

The closest major airport to bankokuya is Shonai Airport (SYO), which is 24.5 mi away (38 minutes by car).

Can I book a room with a balcony at bankokuya?

No, there aren't any accommodations with balconies at bankokuya.

Reviews

bankokuya Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 96 reviews
Rating 8 - Good. 35 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 0 out of 96 reviews
Rating 2 - Terrible. 2 out of 96 reviews

Reviews

10/10 Excellent

Dimitar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

masatoshi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
接客がすごく丁寧で良かった！ また行きたいと思います！！
Stayed 1 night in Aug 2025

2/10 Terrible

ジュンコ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Satomi

Traveled with group
Liked: Cleanliness, staff & service, amenities
たまたまなのか泊まったお部屋が下水臭かったのが残念でしたが友人が持参していたアロマで匂いが消えたのでそれからは過ごしてやすかったです。 またエアコンから鈴虫のような音が終始聞こえていました。 いずれも改善していただけたら満足度はさらに上がると思いました。 接客やお料理等など本当に素晴らしく大満足だったのでまた利用したいと思います。
初めて口にするお料理から質のよい食材ばかりでお腹がいっぱいでも最後までおいしくいただけました。
鮮度抜群海の幸も美味しかったです
朝食の鯛めしは、 いろんな食べ方で楽しめるような工夫がなされていて贅沢な気分でした
Stayed 1 night in Aug 2025

8/10 Good

sigel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
朝夕食とも、美味しく頂けました。少し組み合わせに難はありましたが、全て美味しかったです。宿泊日、満室だったと聞いておりましたが、お風呂、などの施設において、特段、混み合ってストレスがあった事もなく、快適に宿泊できました。
Stayed 1 night in Aug 2025

8/10 Good

みゆき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

YOSHITO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂や屋外サウナも含めて入浴施設も豊富かつ綺麗で大変良かったです。
Stayed 1 night in Aug 2025

6/10 Okay

KISHITA

Liked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

久美子

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
今回萬国屋さんに宿泊させていただきましたが、口コミ通りの素晴らしいホテルでした。 入り口の出迎えの方々も明るく的確でフロントの方々もスマートで分かりやすく廊下ですれ違ったお部屋の支度をして下さったであろう女性も気持ち良く、食事の支度をして下さった女性も好印象です。インパクトが強かったのは無料のかき氷をすすめてくださった女性でした、明るく元気で長い時間頑張っていました。お部屋の温泉は気持ち良く、ベッドもふかふかでぐっすり眠ることができました。 1000年の歴史がある萬国屋さんの素晴らしい文化にも触れる事が出来ます。 私はノドグロの煮付けをオプションでつけさせて頂きましたが美味しかったです、山形牛も美味しくたです。
Stayed 1 night in Aug 2025

10/10 Excellent

Emi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフの皆様の対応がとても良かったです。そして食事がどれもとても美味しかったです。 是非また泊まりたいお宿です。
Stayed 1 night in Jul 2025

10/10 Excellent

Takashi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
源泉掛け流し付きの部屋に宿泊。 10階の最上階部屋が空いてるのでとアップグレードして頂き、広さに大満足。温泉も良く何度も入浴させて頂きました。夕食も美味しいのですが、朝食の鯛めしにはやられました。とても美味しい朝ごはんでした。評価が良い旅館というのも納得でした。
Stayed 1 night in Aug 2025

10/10 Excellent

daisuke

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
施設周辺に足湯があって下駄やタオルを貸し出してくれていた。また、カフェや軽食が出来るところなども少しあって散歩には良さそう。旅館の施設内に無料でソフトドリンクが飲めたり、お土産等が買える売店が広くて良かった。
Stayed 1 night in Aug 2025

8/10 Good

KAZUHITO

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
追加のオーダーが伝わっていなかったり、飲み物が一人だけこなかったりして、チグハグな、ところがみられたのが残念でした。
Stayed 1 night in Aug 2025

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

6/10 Okay

atsushi

Disliked: Property conditions & facilities
新しいエリアのお風呂とサウナはよかったです。サウナは水風呂にチラーがないのであまり冷たくない。 ロビーがカビ臭くて嫌でした。 設備はメンテされているものの、古さは感じました。 夜は混んでいたのか、料理やお酒がなかなか出てこない。順番も？でした。
Stayed 1 night in Aug 2025

10/10 Excellent

しほ

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Yoshihide

Liked: Cleanliness
お風呂が凄く綺麗で良かった。 特に大浴場が広くシャワーも多いありゆっくり出来た。 夕飯はコース料理になっていて前菜もメイン料理も美味しくて満足です。 ただ料理の量が多いのでお腹を空かせて食べ方がいいです。
Stayed 1 night in Aug 2025

10/10 Excellent

ナオヤ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
料理が非常に満足 風情もある 温泉も落ち着く
Stayed 1 night in Aug 2025

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service, property conditions & facilities
快適です。とても良い。
Stayed 1 night in Aug 2025

8/10 Good

??

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, amenities
初めての旅館でしたが、とても部屋も広々として、部屋のお風呂もご飯もとても素敵でした。スタッフの方の対応も様々で、あれ？と思うスタッフの方から、とても笑顔で対応してくれた素晴らしい方まで。。 素敵な旅館だからこそ、女将さんを初めスタッフの方の対応を向上して頂けると、もっと素晴らしくなると思いました。
Stayed 1 night in Aug 2025

8/10 Good

マコト

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても静かな環境で、のんびり出来ました。 ありがとうございました。
Stayed 1 night in Aug 2025

10/10 Excellent

KOUJI

Traveled with family and small children
Liked: Amenities
品格に七歳の孫も喜んでました！
Stayed 1 night in Aug 2025

10/10 Excellent

Miyuki

Stayed 1 night in Aug 2025

10/10 Excellent

Susumu

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂も4種あり楽しめます。料理も美味しかったです。
Stayed 1 night in Aug 2025

8/10 Good

たかあき

Liked: Cleanliness
Stayed 1 night in Aug 2025