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Aparthotel

Zenao Appart'hôtels Troyes

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Classic Apartment, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds
Lobby
Courtyard view
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
  • Outdoor Space
  • Breakfast available

Explore the area

View in a map
1 Cours Jacquin, Troyes, 10000
  • Place, Cathédrale St-Pierre et St-Paul
    ‪9 min walk‬
  • Place, Centre de Congrès de l’Aube
    ‪11 min walk‬
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪15 min walk‬

Room options

View all photos for Comfort Studio, 1 Double Bed, Accessible, Non Smoking

Comfort Studio, 1 Double Bed, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Studio, 1 Double Bed, Accessible, Non Smoking

  • Canal view
  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Comfort Apartment, 1 Bedroom, Accessible, Non Smoking

  • Canal view
  • 475 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Classic Apartment, 2 Twin Beds, Accessible, Non Smoking

  • 475 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Studio, 2 Twin Beds, Accessible, Non Smoking

Classic Studio, 2 Twin Beds, Accessible, Non Smoking | Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Classic Studio, 2 Twin Beds, Accessible, Non Smoking

  • 410 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Apartment, 2 Bedrooms, Balcony

Premium bedding, blackout drapes, soundproofing, free cribs/infant beds

Family Apartment, 2 Bedrooms, Balcony

  • City view
  • 969 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

About the neighborhood

Troyes

Zenao Appart'hôtels Troyes places you within a 15-minute stroll of popular sights such as Espace Argence and Museum of Modern Art. This 22-room, 4-star aparthotel has in-room conveniences like kitchenettes, refrigerators, and microwaves.
View more Aparthotels in TroyesOpens in a new window

What's nearby

  • Espace Argence - 8 min walk - 0.4 miles
  • Cathédrale St-Pierre et St-Paul - 9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube - 11 min walk - 0.6 miles
  • Maison de l'Outil et de la Pensee Ouvriere - 15 min walk - 0.8 miles
  • Stade de l'Aube - 18 min walk - 1.0 mile

Getting around

  • Troyes Station - 5 min drive
  • Paris (XCR-Chalons-Vatry) - 43 min drive

Restaurants

  • ‪Soleil de l'Inde - ‬9 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪Simone - ‬11 min walk
  • ‪Le Dropkick Bar - ‬9 min walk
  • ‪Ramucho Six - ‬11 min walk

About this property

Zenao Appart'hôtels Troyes

Guests of Zenao Appart'hôtels Troyes enjoy free WiFi in public areas, a library, and a terrace. If you drive, self parking is EUR 5 per night, and there's also a train station shuttle. The front desk has multilingual staff that can help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include laundry facilities, a TV in a common area, and a vending machine.
Each apartment is soundproofed and features a kitchenette with a refrigerator, a microwave, and a stovetop. A flat-screen TV comes with digital channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers free toiletries. Other standard amenities include a coffee maker and free local calls. Housekeeping is available once per stay.

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The price is $95
Jun 7 - Jun 8
Total with taxes and fees
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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Train station pick-up and drop-off shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 5 per night)
  • Wheelchair-accessible parking available

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 9:30 AM for a fee: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Library
  • TV in common areas

Outdoor areas

  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 5 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Smoking not allowed

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free local calls
  • Hair salon
  • Housekeeping available once per stay
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Turndown service
  • Vending machine

Location highlights

  • In a historical district
  • In the city center
  • Near the boardwalk/promenade

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 22 units
  • 5 floors
  • Built in 2016
  • Soundproofing
  • Traditional architecture

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: EUR 20

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5 per pet, per night
  • 1 total pets
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • An effective city/local tax rate of 4.40 percent will be charged

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Self parking fee: EUR 5 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 5 for check-in between 8:00 PM and midnight
  • Late check-out fee: EUR 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking
This property accepts credit cards; cash is not accepted
Long-term renters welcome
Seniors-only community
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
  • Check-in: 4:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the train station (fees apply). Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds, rollaway/extra beds, and onsite parking.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • The property is professionally cleaned.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Long-term renters welcome.
  • Seniors-only community.
  • No alcohol is served at Zenao Appart'hôtels Troyes.

Property is also known as

ZENAO Appart'hotel Troyes Aparthotel
ZENAO Appart'hotel
ZENAO Appart'hotel Troyes
ZENAO Appart'hotel Troyes
Zenao Appart'hotels Troyes
Zenao Appart'hôtels Troyes Troyes
Zenao Appart'hôtels Troyes Aparthotel
Zenao Appart'hôtels Troyes Aparthotel Troyes

Frequently asked questions

Are free cancellation options available at Zenao Appart'hôtels Troyes?

Zenao Appart'hôtels Troyes offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on our site.

How much does it cost to stay at Zenao Appart'hôtels Troyes?

As of Jun 3, 2026, prices found for a 1-night stay for 2 adults at Zenao Appart'hôtels Troyes on Jun 8, 2026 start from $84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Zenao Appart'hôtels Troyes?

This aparthotel is located in Troyes, just steps from Seine. You'll also find Maison de l'Outil et de la Pensee Ouvriere and Stade de l'Aube less than a mile away.

Is there parking available at Zenao Appart'hôtels Troyes?

Yes, parking is offered for EUR 5 per night. Though parking is available on request, wheelchair-accessible parking is also available.

Does Zenao Appart'hôtels Troyes have a casino?

No, Zenao Appart'hôtels Troyes doesn't have a casino.

Will I find an indoor pool at Zenao Appart'hôtels Troyes?

No, there is no indoor pool at this aparthotel.

Is Zenao Appart'hôtels Troyes a good place to stay for couples?

Couples will appreciate amenities at this aparthotel, including premium bedding and a kitchenette in each apartment, and some feature river views.

Does Zenao Appart'hôtels Troyes have a hot tub?

No, this aparthotel doesn't have a spa tub.

Does Zenao Appart'hôtels Troyes have a restaurant with a breakfast menu?

Zenao Appart'hôtels Troyes offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Zenao Appart'hôtels Troyes allow pets to stay for free?

Although they can't stay for free, pets are welcome at Zenao Appart'hôtels Troyes for a fee of EUR 5 per pet, per night.

Does Zenao Appart'hôtels Troyes have connecting rooms available?

No, this aparthotel doesn't feature connecting guestrooms.

Are there rooms with balconies at Zenao Appart'hôtels Troyes?

No, there aren't any apartments with balconies at Zenao Appart'hôtels Troyes.

Zenao Appart'hôtels Troyes Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 288 out of 574 reviews
Rating 8 - Good. 218 out of 574 reviews
Rating 6 - Okay. 42 out of 574 reviews
Rating 4 - Poor. 15 out of 574 reviews
Rating 2 - Terrible. 11 out of 574 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Richard

Liked: Cleanliness, property conditions & facilities, communication
We like staying here and would stay there again.
Stayed 1 night in Jan 2025
Verified

6/10 Okay

Bo

Good: location with secure parking. Poor: standard and breakfast in an elderly home…
Stayed 1 night in Dec 2023
Verified

8/10 Good

Sue

Liked: Cleanliness, property conditions & facilities
Nice large studio apartment in great location. Walking distance to the town centre. Unfortunately the building is in the middle of a building site at the moment. It is however quiet. Would not recommend for mid summer as no aircon but with a fan was ok in cooler times.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Great studio

Very serviceable and clean studio apartment in a quiet neighbourhood just outside of city centre. Loved having the balcony overlooking the river.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Room comfort

Central position

Very basic accommodation however spotlessly clean & very nice staff. Great position, approximately 10 min walk from centre of town. Secure underground car park. Good , inexpensive continental breakfast. Slightly odd that the hotel seemed to be part of a complex with assisted living for elderly!
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Michael

Liked: Cleanliness
Decent overnight stay. Clean and tidy, great location. Challenging check-in/parking process. No air conditioning. Random selection of kitchenette equipment.
Stayed 1 night in Aug 2023
Verified

8/10 Good

Peter

Liked: Cleanliness, room comfort, communication

One night stay enroute to Switzerland

We have stayed here many times enroute to Switzerland. We have always been very pleasedwith everything . However this time the APARTMENT HAD NOT BEEN CHECKED THOROUGHLY as only one small pan, no frying pan, no teaspoons,only one wineglass, no dishes to heat anything in microwave. The overall room was very clean and checkin very quick
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Suzanne

Disliked: Amenities
Reception was not manned and I missed the instruction to submit arrival details 24 hours in advance so we had to go for a walk and come back later. Apartment was large but not well equipped. I have stayed in much nicer places for a similar price. However, good underground parking and not far to walk into centre of old town. Situated in middle is decaying industrial site which was interesting!
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Marcus

Liked: Cleanliness, room comfort, communication

Well worth a visit

This is the second time we have stayed here and hopefully we will return next year and stay for a longer period. On first seeing the property from the road it appears to be derelict but once you are down the drive there is a new modern building. The original derelict part of the site is now being developed and it will be interesting to see the result. As stated in the details the apartments are part of a sheltered housing scheme for older people but don't let this put you off . The apartments are clean modern an very nicely furnished with windows opening onto,the canal. Parking is 5 euros a night in a secure carpark. The cathedral and town centre is a very short walk away and Troyes is a beautiful old city well worth a visit,
Stayed 1 night in Oct 2022
Verified

8/10 Good

Pierre

Liked: Cleanliness, amenities, communication
L’appartement est spacieux
Stayed 1 night in Feb 2026
Verified

8/10 Good

Isabelle

Liked: Cleanliness, room comfort, communication
Séjour correct Personnel sympathique
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

valerie

Liked: Cleanliness, room comfort, communication

Parfait comme d’hab.. 😀

Résidence mixte près du centre ville, parking souterrain et accueil sympathique. Personnel discret et agréable. On attend avec impatience la fin des travaux.
Stayed 3 nights in May 2025
Verified

2/10 Terrible

Aurélien

Disliked: Communication

Plus jamais

Décevant
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Jacky

Liked: Cleanliness, room comfort, communication

Je recommande

Appart’hotel bien situé, beaucoup d’espace et très agréable. Bon accueil.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Hamadi

Liked: Cleanliness, room comfort, communication
Très bon rapport qualité prix et tres bon acceuil de la part du directeur et de sa collaboratrice.
Stayed 1 night in Feb 2025
Verified

2/10 Terrible

Pierre

Liked: Cleanliness
Disliked: Room comfort

C est plus un hopital qu un hotel...

On est logé dans une maison de retraite, tres bruyant avec un cours d eau agité le long de l etablissement
Stayed 1 night in Nov 2024
Verified

6/10 Okay

Pascale

Liked: Amenities, communication
Chambre très vetuste, chambre vue sur travaux 😐 et très bruyante du côté de la cascade.😱 Parking payant L'avantage est d'être près du centre de Troyes Réceptionniste très accueillant 😃
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Adrien

Liked: Cleanliness, amenities, property conditions & facilities, communication
…
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

gilles

Liked: Cleanliness

Correct mais sans plus

Établissement correct mais cependant parking payant alors que stipulé disponible. Literie un peu molle .
Stayed 1 night in Mar 2024
Verified

8/10 Good

rodolphe

Liked: Cleanliness, room comfort, communication
Bien sauf la literie trop molle
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication
spacious
Stayed 1 night in Feb 2024
Verified

6/10 Okay

Jérémy

Liked: Cleanliness, room comfort, communication
Dommage qu'il soit pas précisé que le parking est souterrain donc limité en hauteur... De plus centre ville mais loin de tous commerce. Il faut aussi préciser que c'est dans une maison pour séniors, un peu spécial le concept.
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Verified traveler

Liked: Communication
Disliked: Room comfort
Propreté accueil impeccables comme toujours mais literie très variable selon les chambres et cette fois ci très inconfortable. Difficulté aussi à régler le chauffage ( radiateur seulement dans la salle de bains donc ouvrir ou fermer la porte la nuit pour avoir une température correcte …)
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Fabienne

Liked: Room comfort, communication

Petite halte

Très bonne idée des appartements hôtel dans une résidence pour personne âgés. Nous reviendrons pour une halte sur notre trajet. Petit déjeuner très bon. Il y a tout ce qu il faut.
Stayed 1 night in Dec 2023
Verified

6/10 Okay

Rob

Locatie prima, vlak bij centrum. Smalle bedden. Lawaai van de langsstromende rivier. Behulpzaam personeel.
Stayed 1 night in Sep 2023