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Mercure Troyes Centre

4.0 star property
Hotel in Troyes with a 24-hour front desk and a bar

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Photo gallery for Mercure Troyes Centre

Daily buffet breakfast (EUR 22 per person)
Bar (on property)
Meeting facility
Miscellaneous
Pillowtop beds, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
11 Rue Des Bas Trevois, Troyes, Aube, 10004
  • Place, Maison de l'Outil et de la Pensee Ouvriere
    ‪9 min walk‬
  • Place, Centre de Congrès de l’Aube
    ‪9 min walk‬
  • Place, Ruelle des Chats
    ‪10 min walk‬

Room options

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Pillowtop beds, minibar, in-room safe, individually furnished

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

Exterior

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 2 Twin Beds

Classic Twin Room, 2 Twin Beds | Pillowtop beds, minibar, in-room safe, individually furnished

Classic Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Troyes

Mercure Troyes Centre places you within a 10-minute stroll of Seine and Centre de Congrès de l’Aube. The 71 rooms at this 4-star hotel include minibars, coffee makers, and flat-screen TVs.

What's nearby

  • Maison de l'Outil et de la Pensee Ouvriere - 9 min walk - 0.5 miles
  • Centre de Congrès de l’Aube - 9 min walk - 0.5 miles
  • Ruelle des Chats - 10 min walk - 0.6 miles
  • Musée de la Maille, Mode et Industrie - 10 min walk - 0.6 miles
  • St-Pantaleon Church - 10 min walk - 0.6 miles

Getting around

  • Troyes Station - 18 min walk
  • Paris Charles de Gaulle Airport (CDG) - 132 min drive

Restaurants

  • ‪La Brasserie Vosgienne - ‬7 min walk
  • ‪Kaffee Paulette - ‬8 min walk
  • ‪Kebab Cappadoce - ‬8 min walk
  • ‪Hippopotamus - ‬1 min walk
  • ‪La Clé De Voute - ‬8 min walk

About this property

Mercure Troyes Centre

Hotel in Troyes with a 24-hour front desk and a bar
Mercure Troyes Centre features free WiFi in public areas, meeting rooms, and conference space. Self parking is available for EUR 12 per night. Multilingual staff at the 24-hour front desk can assist with luggage storage, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and express check-in.
Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Pillowtop beds grant a restful night's sleep and bathrooms offer hair dryers. Minibars, coffee makers, and free newspapers are also available. Housekeeping is not available.

Similar properties

Exterior
Best Western Premier Hotel de la Poste & Spa
  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
9.2 out of 10, Wonderful, 799 reviews
$128 nightly
The price is $145
Nov 9 - Nov 10
Total with taxes and fees
Best Western Premier Hotel de la Poste & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 12 per night)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends; EUR 22 per person
  • A bar/lounge

Restaurants on site

  • Le Cotton

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Turndown service

Business services

  • 1,475 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 12 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.76 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 22 per person
  • Self parking fee: EUR 12 per night
  • Pet fee: EUR 12 per pet, per night
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Troyes Centre
Mercure Troyes Centre
Accor Troyes Centre
Mercure Troyes Centre Hotel Troyes
Mercure Troyes Centre Hotel
Mercure Troyes Centre Hotel
Mercure Troyes Centre Troyes
Mercure Troyes Centre Hotel Troyes

Frequently asked questions

Are free cancellation options available at Mercure Troyes Centre?

Mercure Troyes Centre offers free cancellation on select room rates. If you'd like to learn more, look at the cancellation policy on our site.

What's there to see within easy reach of Mercure Troyes Centre?

This hotel in Troyes is within a 10-minute walk of Seine, Maison de l'Outil et de la Pensee Ouvriere, and Musée de la Maille, Mode et Industrie. You'll also find Ruelle des Chats and Basilique St-Urbain less than a mile away.

Is parking available on site at Mercure Troyes Centre?

Yes, parking is offered for EUR 12 per night. Electric car charging is also available for guests.

Does Mercure Troyes Centre feature a casino on the premises?

No, Mercure Troyes Centre doesn't have a casino.

Will I find an indoor pool at Mercure Troyes Centre?

No, there is no indoor pool at this hotel.

Is Mercure Troyes Centre good for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar, and a turndown service.

Does Mercure Troyes Centre have a hot tub?

No, there isn't a spa tub at this hotel.

Does Mercure Troyes Centre have a restaurant that serves breakfast?

Yes, Mercure Troyes Centre serves buffet breakfast for a surcharge each morning at Le Cotton.

Will Mercure Troyes Centre allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Mercure Troyes Centre for a fee of EUR 12 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Mercure Troyes Centre?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Are there rooms with balconies at Mercure Troyes Centre?

No, at Mercure Troyes Centre, there aren't any guestrooms that list a balcony.

Mercure Troyes Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 336 out of 550 reviews
Rating 8 - Good. 179 out of 550 reviews
Rating 6 - Okay. 29 out of 550 reviews
Rating 4 - Poor. 2 out of 550 reviews
Rating 2 - Terrible. 4 out of 550 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Property conditions & facilities
Lovely hotel, our third time staying here. Service excellent, staff friendly & helpful as always. Only complaint is there was no milk in our room to have with our coffee.
Stayed 1 night in Aug 2025

10/10 Excellent

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxed friendly stay

Excellent hotel from easy parking car to check in, breakfasts are amazing - so much choice. We have stayed a couple of times now on our way to our chalet and we always enjoy the break.
Stayed 1 night in Jul 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with the most friendly people.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

6/10 Okay

Helen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed for one night on trip to Italy. Hotel was fine but secure parking was important to me. Hotel messaged few days prior to stay to ask if parking was required, I replied stating yes please book me a space. However on arrival we were informed their secure car park was full but there was an outdoor public car park a few hundred yards away…. I feel I should have been made aware of this prior to arrival
Stayed 1 night in Jun 2025

10/10 Excellent

Kirsty

Stayed 1 night in Jun 2025

10/10 Excellent

Adrienne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A real luxury hotel, with excellent amenities and supeb decor throughout. Would definitely stay again and only wish we could have stayed longer this time
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Liked: Cleanliness

OK hotel

Nice enough hotel, very dark rooms & no English tv
Stayed 1 night in May 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic hotel

Just super comfy and warm reception from all the hotel staff. Fantastic hospitality and an amazing breakfast. 100% recommended.
Stayed 1 night in May 2025

10/10 Excellent

Catherinea N Lee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely excellent

Really lovely experience, from checking in to leaving. We had a great night sleep, was so comfortable and relaxing. The guys were super, made our 4 legged family members so very welcome.
Stayed 1 night in May 2025

10/10 Excellent

Stuart

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

E A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel

Very comfortable hotel with friendly staff. Convenient for the centre of Troyes.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Very friendly staff. Excellent breakfast. Plenty of free on street parking. Restaurant literally next door
Stayed 1 night in Dec 2024

10/10 Excellent

sylvie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Sabine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 3 nights in Oct 2024

10/10 Excellent

Shoaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holly was so nice to our kids exceptional service from her
Stayed 1 night in Oct 2024

10/10 Excellent

Gill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Glenn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, after the revamp there isn’t an evening dining option altho’ there is a steak and chicken restaurant nearby. The town centre is 7 mins walk with lots of dining options. There is a car park shared with two other hotels for €12. It has max height of 1.9 m. Ok for most SUVs. The bar man makes a good negroni.
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Property conditions & facilities, room comfort
Fine except the air conditioning didn’t work, but we were able to open the French balcony door
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable, helpful staff who stored our bikes for us overnight. Best hotel breakfast I’ve ever had.
Stayed 1 night in Jul 2024

10/10 Excellent

Terrilynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with excellent breakfast. Would definitely stay there again.
Stayed 1 night in Jun 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly refurbished Good sized family room which would have benefited from extra chair and improved lighting. Parking very good - plenty of spaces and secure Breakfast - good selection but ran out of a number of items, tables too small and very close to each other
Stayed 1 night in Jul 2024