Thon Hotel Polar3.0 out of 5.0
Recent guest reviews
I have just returned from staying here with my daughter, I found the staff very friendly and helpful plus the location central to everywhere, the room was clean and the bed comfy. Only downside was the cooked breakfast was cold. I would certainly recommend staying here for the price and the experience I had.
I have been in this hotel for 4 days in December 2017. The room itself is not bad although extremely basic and furniture not new. What dissspointed me most was the cleaning. I remained completely shocked by the fact the room was not cleaned every day. The bed was tidied up regularly and towel changed as well. But besides that, the floor remained dirty from the very first day to the last one. The bathroom was not cleaned. My hair have remained in the shower for 4 days. Because of the snow and hiking shoes, the floor was terrible and it has never been cleaned in 4 days. In addition, the room has a boiler but the tea and coffee have been never refilled after the first use. I paid separately the breakfast (which was very nice at least) so I seriously wondered where my money went if the room has never been cleaned. Never again. Last but not least, all the activists in Tromso are organized by private companies which have a corner in every hotel besides this one. So every day I was going to another hotel and this is really not nice.
New, clean and nice rooms. Great staff in the reception and at the breakfast. All connections tp the staff was perfect. I have traveled for 40 years in Norway. This is a great hotel. In the center of town, close to everything! Recommended.
Nice hotel with a good location, easy access to centre. Loved the Egon restaurant next door, accessed through reception. Good breakfast with a lot of variety on offer, but not very warm, need to make sure food is a lot warmer. Good quality food but spoilt on some mornings due to food not being hot enough. Our room was cosy and the bed really comfortable. Nice bathroom with a great shower. However, the only negative being that we checked in on Friday evening but the room was not cleaned during our stay. We checked out on Monday morning. I left a request on the door for the room to be cleaned on Saturday. We had a knock on the door on Saturday evening at 5.15pm to ask if we wanted the room cleaning, I said no as where would we go whilst they cleaned? The room had still not been cleaned on Sunday despite a request on the door for the room to be cleaned. I rang Reception to inform them. To his credit Christian was knocking on the door within 10 minutes with fresh towels, fresh fruit and macaroons as way of an apology and an offer to clean the room. Great customer service. This did not spoil our visit and would still visit again. Nice hotel.
I have visited Thon Hotel Polar on several occasions and every time I am warmly welcomed and super happy about my visit there. Last time I had lost an important set of keys, and the director, a young energetic woman, personally met me in the reception and handed me the keys they had found, in an envelope marked with my name. :) As I said, excellent service! And did I mention how great the breakfast was? Well, it was!
i choosed this hotel because of price quality relation, everything is perfect here, room is all new big tv with a lot of entertainment apps, the breakfast is simply perfect with different new food each day with local fresh food the hotel is situated in the very heart of tromsø and finally i have to place a special thank you to the REVEOTION and the receptionist BRIGITTE: THANK YOU FOR THE THIS AMAZING WARM WELCOME because of her in future i will book again a thon hotel
Our first visit to Norway and this was a very enjoyable start. The four of us appreciated the comfortable & clean room. The breakfast was exceptional and the staff very friendly. We would definitely recommend anyone traveling to Tromsø Norway to book their stay here! Thank you, Thon Polar Hotel, Sincerely, The Meligan’s
I stayded one night at Thon Polar Hotel in Tromsø in the beginning of November 2017. When I went to bed, I discovered that there were old bloodstaines on the bed sheet. Disgusting. I have been a Thon member for many years, but now it will be a very long time before I stay at a Thon Hotel again.
This hotel has been upgraded alot lately, posetive first impression, rooms are totally up to date, clean, fancy bathrooms and firm comfortable beds 👍 Fresh breakfast presentation and ok selection of meat, fish, cheese and warm bread.
Hotel is semi good , my view was the beautiful tromso city and i liked it very much . Tromso is a wonderful place and i saw norther lights many times in this amazing city . The breakfast was good and complete and staff was nice .
- Free full breakfast
- Free WiFi in rooms and public areas
- Onsite dining
- Health club
Thon Hotel Polar places you next to Tromso Cathedral and within a 5-minute walk of Art Museum of Northern Norway. This 132-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a health club. Centrally located in Tromso, the hotel is also a short walk from Mack Brewery and Polaria.
Free full breakfast is included with your stay and awaits you each morning. The onsite restaurant is perfect for a quick bite to eat.
All 132 recently renovated rooms feature minibars, phones, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Guests of Thon Hotel Polar enjoy a health club, free WiFi in public areas, and 3 meeting rooms. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a conference center and a computer station.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 160 reviews