Thon Hotel Polar3.0 out of 5.0
Recent guest reviews
I stayed at the Thon Polar Hotel from 15 May till 18 May 2017 and I don't have anything bad to say. The room was clean, modern, a bit on the small side but for 1 person it was perfect. Including minibar and water cooker. It was very quit even though the hotel and my room were along the street side. Breakfast was good. A variety of things to choose from, only thing I would say it that some dishes (like egg and oatmeal) were cold but there are so many other things to choose from I don't think this is such a big deal. The staff was nice and helpful, overall I had a great stay and definitely recommend this hotel for if you are visiting Norway.
Stayed two nights after having been at sea Orca watching and what a pleasant surprise. Spacious and spotless room, great breakfast, good location and a fitness room as well. I'll be most definitely be back to this hotel in my next trip to Tromso in 2018. A very high standard indeed
All in all, the visit was quite ok. At some point though I got the feeling of "Tomorrow" hotel... The room had some ventilation systems nearby, and it had constant rather noisy humming that took some time to get used to, and not be bothered by in order to get sleep. The sheets were a bit dirty, small blood drips by previous user I guess didn't come clean in the wash (I am pretty sure I didn't bleed from my head). I wasn't really bothered by it, but somewhat surprised. I also ran out of toiletries, and didn't get refill, because it was available only "tomorrow". TV also stopped working and repair was available "tomorrow". But breakfast was very good, and otherwise I managed ok. For business and entertainment the wifi was a bit slow, and when the tv stopped working, it would have been really nice to get a faster connection instead. The room had no view except the walls of the building. It would have been very quiet room though if it not had been for the ventilation.
The room was clean and ok. The service was excellent and very helpful. an incorrect pricing of the room rate was quickly sorted out and corrected The breakfast was amazing. It is easy to recommend this hotel for anyone going to Tromsø.
First time I have stayed at a Thon hotel and it was lovely and clean. The staff were very helpful and it central location. Breakfast was lovely you have to try the cheese. Free hot drinks in the lobby nice touch!
(+) Amazing breakfast Great location Simple but nice rooms (-) Horrible reception desk service: the price for my reservation was wrongly entered in the hotel system (rate was double the one on my reservation). I showed the lady all the papers proving what the correct price was, gave her the name of the agency for her to call because it was the weekend (hotels have a special number they can call outside of office hours), and finally told her the Oslo Astoria Thon hotel I was staying at the night before had the same issue in its system and was able to solve it. But the reception lady didn't want to know nor help. I had to wait the next Monday and call the agency who told Thon Polar to refund me the money.
Stayed at this hotel where it was very convenient to walk to various places in the city center for shopping and excursion pickup points. The front desk clerks were all very helpful day and night. Always had hot water in the small lobby for tea or coffee. If you want hot chocolate, bring your own. Their breakfast buffet is to die for. It had variety of ways eggs were prepared, enough meat products, buttery croissants, fresh bread, different juices, make your own yogurt bar e.g. lots of toppings, fresh sweet fruit. Eating area was very large. They also had a fitness center with hand weights up to 35 kilogram, elliptical, treadmills and other exercise equipment. Bring good traction shoes as there were areas that you could slip and fall around town.
In my booking I made mention that we were taking the trip as a surprise for my boyfriend’s 50th birthday and the Hotel left a balloon, card and assortment of sweeties for him upon our arrival....what a lovely gesture and surprise for both of us. We were on the 8th floor with the best view...sure our room was not massive but we were only there to shower and sleep! The bed was very comfortable and you had everything you needed to hand, you would not complain about being cold and for us we were delighted because we could control the heat in the bathroom and bedroom which for us was great as we hate being too hot and you could open the window either fully or leave it on a crack like we did for fresh air. The rooms and hotel were very clean and breakfast is the absolute best we have had in a hotel since the SB Forum in Barcelona. The hotel's location is also great for getting about and central for the city buses....a thoroughly enjoyable stay...the people of Tromso are all so very friendly and helpful and happy to help, what a practical nation - thank you everyone.
This hotel is right opposite the Thon Hotel, and slightly cheaper. We had booked a superior room and asked for a high floor (to minimise noise), and we got a great room on the top (7th) floor, which was incredibly quiet. You wold probably call the room 'cosy' or 'bijou' as it was relatively small. One room had extremely comfortable beds and the neighbouring room had 2 armchairs and a huge TV, as well as a Nespresso machine. The bathroom was well appointed and with plenty of hot water. The room was extremely clean, and was refreshed daily. The downside was the lack of drawers (total lack!) and the small hanging space. Since they must get a large number of winter guests, space for clothes is needed as we all have to bring very bulky things to wear, as well as large boots etc. The breakfast was one of the best hotel ones we have had, because it was so very varied. There were the usual scandinavian options, but also a huge variety of cereals and fruits, and 2 sorts of porridge. The hot food was good (bacon, eggs, beans, potatoes etc. A good variety of breads and delicious croissants and pan au chocolate. Even loose tea was on offer. And .... in the foyer was another (free) Nespresso machine. All the staff were very friendly and helpful, and one even printed off our boarding cards vis his own email. Well recommended, and it is also in walkable distance from all Tromso's attractions
We stayed for 4 nights. The rooms were nice, clean and well equiped with coffeemaker, hairtryer and bath robes. The rooms were cleaned every day. The breakfast was exellent. The staff in the breakfastroom were nice and gave good service.
Thon Hotel Polar places you next to Tromso Cathedral and within a 5-minute walk of Art Museum of Northern Norway. This 132-room, 3-star hotel has free breakfast along with conveniences like free in-room WiFi and a health club. Centrally located in Tromso, the hotel is also a short walk from Mack Brewery and Polaria.
Start your day off right with a free full breakfast offered each morning. The onsite restaurant is perfect for a quick bite to eat.
All 132 recently renovated rooms feature minibars, phones, and desks. Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms have hair dryers and free toiletries.
Guests of Thon Hotel Polar enjoy a health club, free WiFi in public areas, and 3 meeting rooms. The 24-hour front desk has staff standing by to help with concierge services and luggage storage. Additional amenities include a conference center and a computer station.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 564 reviews