St-Elisabeth Hotell Og Helsehus3.0 out of 5.0
Recent guest reviews
We stayed 2 nights and we were satisfied by the cleanliness and the helpful staff. In general,hotel rooms in Norway are really small for some reason, so keep that in mind. The location is also very good, just 5-10 mins walking to every corner of this small town and 5 minute drive to the airport. You won't regret your stay here, that's for sure!
The hotel was falsely advertised on Booking.com. The hotel failed to mention on this website that it is a converted hospital and is still used as a day centre. Would be great as a youth hostel, but certainly not as a three star hotel. It is also a 15 minute walk out of the city centre and up a hill, which isn't convenient given the cold and the fact that most tours leave from the centre. The only positive point was the gym, which was well equipped.
The customer service was amazing. All the staff were helpful, particularly the lady on the first night who helped us change rooms when I asked for something bigger. The shower was excellent. The images for the room we booked were nothing like what were on the Booking.com website. Totally false advertising. The hallways resemble a prison ward or hospital, which is exactly what it used to be. And apparently maybe still is. I don't know there are people wandering through all the time. When my wife and I got to our room we did not even have space for our bags. The double bed was pushed up against a wall. No bedside tables. I could not even walk down the side of the bed. There was one bench/ table where we could put our carry on luggage. The facilities were as basic as. No fridges in rooms. There is a kettle with tea and coffee near the lifts. The kitchenette was as basic as and the first night no plates at all. It is located on the third floor. We thought it had a swimming pool which we could relax around. But it has to be available, so you had to wait until it wasn't booked to,use it. On one of the days the only time it was free was from 1400- about 1600. It is expensive it cost around AU$215. This didn't include breakfast. Which is another AU$15 per person per day. The breakfast was worth it though as I guess it's cheaper than buying in town. The front area is a construction zone with us having to negotiate mud, vehicles and other stuff the 4 days we were there. They don't clean the room or change towels daily, only every 2 days, which is ok I guess if you don't need to wash after husky sledding, dry off after being rained on etc a couple of times a day. The dryer in the laundry didn't work. We were fortunate to have a bigger but only slightly, room or our stay would have been unbearable. On the way out on our last day we saw inside another room it was similar in size but with only a single bed. They said we could leave our bags in a storage area as check out time was 1200 and we were catching a plane at 1600. We were surprised when we returned about 4 hours later and the bags were still in the front reception area. As there were times when this area had many people wandering through and the reception desk was either unmanned or they were in the office anyone could have taken our gear.
We stayed almost 1 week at the St Elisabeth in a triple room. The room was very nice, clean, enough big for 3 people, with a big bathroom (handicapped accessible) and calm. The breakfast is good, complete with a lot of different food and with an amazing view on the fjord. The receptionists are very helpfull and nice. About the location: it is true that is a bit out of the center but the walk going down is easy and fast and to go up there are always taxis (the cost is around 1500nok). unfortunately we couldn't be able to use the pool because during the afternoon there are often big groups that occupy the place.. Thank you to all the staff of the St Elisabeth, we will recommend it :)
This is a quirky place to stay. It seems to be a working hospital, mixed with a leisure centre, and a local venue, with a hotel on the side. This wasn't apparent - to me - from the website before getting here. The good parts: - The hotel is clean, the reception staff seemed friendly enough. We arrived late and they phoned around to get us booked onto a Northern Lights tour that evening. - There are kitchen facilities with a microwave so you can prepare modest meals yourself. - The pool (when it is open, see below) is great. Good temperature, lots of toys for the kids to play with. - The gym is excellent. Very well appointed. - Breakfast was very good and the view from the breakfast room is stunning. The bad parts: - Inexplicably, our rooms were not cleaned. Yet they came in to replace towels. I've never had that in a hotel before. After a few days it starts to matter. - The pool is not a HOTEL pool - it is not open to hotel guests all the time. In fact it is quite restrictive: most days whilst we were there it would close (to guests) at 4pm and you might get one more hour when you were allowed to use it - e.g. 9-10pm. The rest of the time it is hired out for lessons or to other parties. - Because of all the other activities, the car park gets quite packed at certain times of the day and it's sometimes hard to find a space. - Parking is also expensive (I think) at £25 a day. - The rooms are actually quite small. So overall just be aware what you are booking. When the facilities work, it's a great place, but otherwise it can be frustrating. My personal view is that they are trying to sweat the asset in too many directions all at once.
Stayed for 3 nights. Rooms were simple but big. Didn't have a chance to sample the decent sized pool and sauna but both looked good. Good small areas for socialising. Breakfast buffet had a decent choice. Of course you would get more facilities in a bigger hotel but this was a great price for Tromsø. Short walk into town centre. It it is downhill and interesting if slippy. Taxi only takes a few minutes though.
Lovely hotel, great staff, lovely rooms and facilities. Also felt good that it was only partly a hotel, with some of the floors housing various regional agencies - physiotherapy etc. It's a converted maternity hospital, so felt like the town was fond of the hotel - for example, a taxi driver I had, had been born there.
Clean rooms , good reception they printed our boarding pass and were helpful 😀 Hotel is in a central position and was easy to get to the centre in 10 minutes walk. They also provide breakfast which we didn't try but good to know , free coffee and tea foe guest 😎
The staff was very helpful and welcoming, the room was clean and very much up to standard. The reason i am not giving it 5 starts is because the breakfast buffet was not the best, and the ham looked a bit dried but overall we really enjoyed our stay at the hotel as it was decently priced, had a nice pool, great location as it was a 5 minute walk to the city center and the staff was very nice.
Pros: -Clean room and comfortable bed, nice shower. -Free coffee/tea/hot water -Nice view when stand outside the building -Good wifi Cons: -A bit far from the centre, it took me a lot of effort to carry my big heavy luggage to get to the hotel.It's difficult as there's a lot of snow on the road.Should be fine in the summer. -The staffs are not that helpful nor willing to help.(Comparing to the staffs in other hotels, the staffs here are quite cold, as if they don't really care how you feel) - Breakfast wasn't that facinating(not included).I asked the reception if there's difference between buying the breakfast voucher from her or directly in their restaurant. She told me it's the same. So I thought I'll just go to the restaunt on the top to pay, and when I got there, they told me you can only buy the breakfast from the recption. I was really angry that the reception didn't even tell me about that. So I'll have to go down again just to pay. -The radiator in the room wasn't strong enough, still feeling cold inside the room.
St-Elisabeth Hotell Og Helsehus places you within a 10-minute stroll of Polaria and Mack Brewery. This 24-room, 3-star hotel has a restaurant along with conveniences like an indoor pool and free in-room WiFi. It's in central Tromso and also a short walk from Art Museum of Northern Norway and Tromso Cathedral.
Enjoy a bite to eat at Kafe de 3 nonner, the hotel's onsite restaurant. For your convenience, a buffet breakfast is served each morning for a fee.
Guests can stay connected with free WiFi. Climb into the Select Comfort bed for a pleasant night's sleep.
Features of St-Elisabeth Hotell Og Helsehus include an indoor pool and a fitness center. Self parking is available for NOK 250 per day. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations.
Reviews from Trip Advisor
65% of guests recommend this hotelTotal of 68 reviews