See all properties

Helvetia Hôtel Résidence

3.0 star property
Mountain ski retreat with full-service spa and bar/lounge

Choose dates to view prices

Photo gallery for Helvetia Hôtel Résidence

Interior
Daily buffet breakfast (CHF 19 per person)
Exterior
Penthouse | Blackout drapes, soundproofing, free cribs/infant beds, rollaway beds
Indoor spa tub

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot Tub
  • Spa
  • Breakfast available
  • Housekeeping
  • Parking included

Explore the area

View in a map
Route de Bas-Vièze 13, Troistorrents, 1875
  • Place, Super Chatel Ski Lift
    ‪6 min drive‬
  • Place, Châtel Visitor Center
    ‪6 min drive‬
  • Place, Pre-la-Joux Ski Lift
    ‪14 min drive‬
  • Airport, Sion (SIR)
    ‪42 min drive‬

Room options

View all photos for Double Room

Double Room | Blackout drapes, soundproofing, free cribs/infant beds, rollaway beds

Double Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Penthouse

Penthouse | Private kitchen

Penthouse

  • 1076 sq ft
  • Sleeps 3
  • 1 Queen Bed

Suite

  • 732 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Blackout drapes, soundproofing, free cribs/infant beds, rollaway beds

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | Blackout drapes, soundproofing, free cribs/infant beds, rollaway beds

Quadruple Room

  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

About the neighborhood

Troistorrents

Helvetia Hôtel Résidence places you next to Portes du Soleil and Le Corbeau. This 28-room, 3-star hotel has conveniences like a full-service spa, free in-room WiFi, and free self parking.

What's nearby

  • Portes du Soleil - 1 min walk - 0.0 miles
  • Super Chatel Ski Lift - 6 min drive - 3.0 miles
  • Châtel Visitor Center - 6 min drive - 3.0 miles
  • L'Oy Ski Lift - 7 min drive - 3.2 miles
  • Pre-la-Joux Ski Lift - 14 min drive - 6.7 miles

Getting around

  • Troistorrents Station - 10 min drive
  • Geneva International Airport (GVA) - 91 min drive

Restaurants

  • ‪Le Fiacre - ‬7 min drive
  • ‪Wine at yours chatel - ‬6 min drive
  • ‪T-Bar - ‬8 min walk
  • ‪Avalanche Bar - ‬7 min drive
  • ‪La Terasse du Morclan - ‬16 min drive

About this property

Helvetia Hôtel Résidence

Mountain ski retreat with full-service spa and bar/lounge
A full-service spa, a sauna, and free WiFi in public areas are featured at Helvetia Hôtel Résidence. There's free parking if you drive. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Other amenities at this ski hotel include a hot tub, express check-in, and express check-out.
Guests can enjoy flat-screen TVs and stay connected with free WiFi. Bathrooms offer hair dryers, bathrobes, and slippers. Furnished balconies are also available.
Recreational amenities at the hotel include a hot tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa. There are hot springs open between 10:00 AM and 8:00 PM.

Similar properties

Front of property

Le White

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
9.4 out of 10, Exceptional, 125 reviews
$179 nightly
The price is $194
Oct 13 - Oct 14
Total with taxes and fees
Le White

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:00 AM for a fee: CHF 19 for adults and CHF 19 for children
  • A bar/lounge

Things to do

  • Archery
  • Full-service spa
  • Hot spring
  • Hot tub
  • Sauna
  • Ski lessons
  • Ski passes
  • Ski storage

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Terrace

Full-service spa

  • Hot spring
  • Hot springs open from 10:00 AM - 8:00 PM
  • Hot springs water temperature - 93 ºF
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • Elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for CHF 30.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 19 for adults and CHF 19 for children
  • Rollaway bed fee: CHF 30.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Masks are required at the property for guests without COVID-19 vaccination
  • Check-in: 4:00 PM—-7:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests.

Additional information about polices, regulations, and more:

  • Hot springs access available from 10:00 AM to 8:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Parking has height restrictions.

Property is also known as

Helvetia Hôtel Résidence Hotel
Helvetia Hôtel Résidence Troistorrents
Helvetia Hôtel Résidence Hotel Troistorrents

Frequently asked questions

What's there to see around Helvetia Hôtel Résidence?

This hotel is located in Troistorrents, just steps from Portes du Soleil and La Foilleuse Ski Lift, and within a short walk of Le Corbeau. You'll also find Les Portes du Soleil and Super Chatel Ski Lift within a short drive.

Will I be able to park at Helvetia Hôtel Résidence?

Yes, self parking is offered for free at the hotel. Electric car charging is also available for guests.

Is there a spa at Helvetia Hôtel Résidence?

There is a full-service spa available for guests to enjoy and services include massages.

Does Helvetia Hôtel Résidence feature a casino at the property?

No, Helvetia Hôtel Résidence doesn't have a casino.

Will I find an indoor pool at Helvetia Hôtel Résidence?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Helvetia Hôtel Résidence?

There are many amenities for couples at this hotel, including a bar and a full-service spa plus some guestrooms feature fireplaces.

Does Helvetia Hôtel Résidence have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does Helvetia Hôtel Résidence have a restaurant that serves breakfast?

Helvetia Hôtel Résidence offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Helvetia Hôtel Résidence allow pets to stay for free?

No, pets aren't allowed at Helvetia Hôtel Résidence.

Does Helvetia Hôtel Résidence have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to Helvetia Hôtel Résidence?

The closest major airport to Helvetia Hôtel Résidence is Sion (SIR), which is about 22.8 mi away.

Are there rooms with balconies that I can book at Helvetia Hôtel Résidence?

Yes, every guestroom at Helvetia Hôtel Résidence comes with a furnished balcony.

Reviews

Helvetia Hôtel Résidence Reviews

9.4

Exceptional

9.8/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 31 out of 39 reviews
Rating 8 - Good. 6 out of 39 reviews
Rating 6 - Okay. 1 out of 39 reviews
Rating 4 - Poor. 1 out of 39 reviews
Rating 2 - Terrible. 1 out of 39 reviews

Reviews

10/10 Excellent

Harold

Stayed 1 night in Jan 2025

10/10 Excellent

Carl

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Antony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very friendly staff
Stayed 4 nights in Mar 2022

10/10 Excellent

Stephen, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
well organised and friendly. very flexible. good location.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility is clean and crisp. The staff are super friendly.
Stayed 5 nights in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Heinz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fast wie in Österreich!

Wir wurden im Hotel Helvetia besonders freundlich umsorgt und fühlten uns fast wie in Österreich. Und das will etwas heissen in der Schweiz! Das Hotel verfügt über einen kleinen SPA Bereich und auch sonst alles was man benötigt ohne viel Schnick-Schnack. Wir würden dieses Hotel jederzeit wieder buchen. Verbesserungsfähig: - Frühstück (für den Preis) - Qualität des Kaffees beim Frühstück
Stayed 7 nights in Jan 2025

6/10 Okay

Martin

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Kein Warmwasser und Spa defekt

Hotel entspricht Dreisternestandard, also etwas spartanische Ausstattung, aber sauber. Allerdings konnten wir an einem Tag nicht warm duschen. Erklärung: Das Hotel war voll gebucht, und wenn viele Gäste gleichzeitig duschen, reicht das warme Wasser nicht. Wir sollten eine Stunde warten und dann würde es wieder gehen. Schlecht, wenn man eine Reservierung in einem Restaurant in 45 min hat… An einem anderen Tag waren im Spa sowohl die Sauna als auch das Dampfbad defekt und nicht benutzbar. In beiden Fällen freundliche Entschuldigungen vom Personal, aber auch nicht mehr. Auf meine Frage beim Checkout, ob das Hotel denn darüber nachgedacht hätte, uns irgendeine Entschädigung für die nicht erbrachten Leistungen zu gewähren, musste sich zunächst telefonisch rückversichert werden (aktiv wurde also nichts angeboten), bevor man schließlich 10 SFr (sic!) von der Rechnung abzog. Bei fünf Nächten Aufenthalt und Gesamtkosten von über 1000 SFr ist das unangemessen wenig.
Stayed 5 nights in Dec 2024

10/10 Excellent

Patrizia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and clean hotel

Very nice hotel! Rooms , spa and common space renewed. Everything was extra clean. Location very convenient . Receptionist friendly and helpful. Just minor thing to improve: mattresses are quite soft but nevertheless, we had a good night sleep. We will be back!
Stayed 1 night in Nov 2024

10/10 Excellent

Damien

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Stayed 1 night in Oct 2024

2/10 Terrible

Philippe

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nous avons choisi exprès un hôtel avec spa pour se détendre après notre marche Jakuzzi froid mais aucune inquiétude des responsable sur le moment et au jour du départ! Nous payons un certain pris pour avoir un service qui n est pas là.
Stayed 1 night in Sep 2024

10/10 Excellent

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes Hotel an guter Lage

Freundliches Personal, welches grosszügig Auskunft gegeben hat. Das Zimmer war früh verfügbar.
Stayed 1 night in Aug 2024

10/10 Excellent

Michel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Markus

Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Nicolas

Stayed 1 night in Nov 2023

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Eraldo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Grazie ai consigli di Martial e il suo team hanno reso il nostro soggiorno magnifico. Struttura il Top
Stayed 3 nights in Feb 2023

10/10 Excellent

Emanuela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023

4/10 Poor

Stéphane

Stayed 1 night in Dec 2022

8/10 Good

Seraina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Fiona

Stayed 1 night in Jul 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Personale molto gentile e disponibile. Camere acoglienti. Ottima SPA. Colazione buona ma non inclusa. La hall/reception chiude molto presto la sera quindi niente serate vicino al camino o al bar.
Stayed 4 nights in Dec 2021

10/10 Excellent

Chrétien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021