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Lion Quays Hotel & Spa

4.0 star property
Riverfront hotel with 2 restaurants and a full-service spa
VIP Access

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Photo gallery for Lion Quays Hotel & Spa

Indoor pool
Exterior
Garden
Business center
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa

Explore the area

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Moreton, Oswestry, England, SY11 3EN
  • Place, Lion Quays Spa
    ‪3 min walk‬
  • Place, Pontcysyllte Aquaduct
    ‪15 min walk‬
  • Place, Lake Vyrnwy
    ‪45 min drive‬
  • Airport, Liverpool (LPL-John Lennon)
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Room options

View all photos for Standard Double Room

Standard Double Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Double Room

8.0 out of 10
Very good
(25 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, individually decorated, desk, iron/ironing board

Standard Twin Room

8.0 out of 10
Very good
(4 reviews)
  • 215 sq ft
  • Resort view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Executive Double Room, Canal View

Executive Double Room, Canal View | In-room safe, individually decorated, desk, iron/ironing board

Executive Double Room, Canal View

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • River view
  • Sleeps 3
  • 1 Double Bed

Twin Room

  • Sleeps 2

Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View | In-room safe, individually decorated, desk, iron/ironing board

Deluxe Twin Room, 1 Bedroom, Balcony, Garden View

  • Sleeps 2
  • 1 Twin Bed

Executive Double Room

  • Water view
  • Sleeps 1
  • 1 Twin Bed

Suite

  • Sleeps 2

View all photos for Superior Double Room

In-room safe, individually decorated, desk, iron/ironing board

Superior Double Room

  • Sleeps 2

Double Room With Canal View

  • Sleeps 2

Suite

  • Sleeps 2

Executive Double Room With Canal View

  • Sleeps 2

Large Double Room

  • Sleeps 2

Twin Room With View

  • Sleeps 2

About the neighborhood

Oswestry

Lion Quays Hotel & Spa places you next to Lion Quays Spa and within 2 miles (3 km) of Pontcysyllte Aquaduct. This 4-star hotel has 82 guestrooms and offers a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Lion Quays Spa - 3 min walk - 0.2 miles
  • Pontcysyllte Aquaduct - 15 min walk - 0.8 miles
  • Chester City Walls - 31 min drive - 26.5 miles
  • Chester Zoo - 37 min drive - 32.7 miles
  • Lake Vyrnwy - 45 min drive - 33.4 miles

Getting around

  • Gobowen Station - 6 min drive
  • Manchester Airport (MAN) - 69 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Oswestry Truckstop - ‬15 min walk
  • ‪The Poachers - ‬2 min drive
  • ‪Denbighs Restaurant - ‬4 min drive
  • ‪The Keys - ‬4 min drive

About this property

Lion Quays Hotel & Spa

Riverfront hotel with 2 restaurants and a full-service spa
At Lion Quays Hotel & Spa, guests enjoy a full-service spa, an indoor pool, and a gym. If you plan to drive, free parking is available. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, securing valuables, and concierge services. Other amenities at this spa hotel include a sauna, outdoor tennis courts, and free WiFi in public areas.
Guests can expect to find free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are other standard amenities.
3 outdoor tennis courts and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 12 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Similar properties

Front of property
The Wild Pheasant Hotel & Spa
  • Spa
  • Pet friendly
  • Parking included
  • Free WiFi
8.4 out of 10, Very Good, 695 reviews
$99 nightly
The price is $118
Dec 8 - Dec 9
Total with taxes and fees
The Wild Pheasant Hotel & Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 11.95 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Cafe Ash
  • Nicos Brasserie
  • The Waterside

Things to do

  • 3 outdoor tennis courts
  • Bicycle rentals
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Picnic area
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in fee: GBP 25.00
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 11.95 per person
  • Early check-in fee: GBP 25.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-3:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free self parking, along with free RV, bus, and truck parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • Pool access available from 7:30 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Lion Quays Waterside
Lion Quays Waterside Oswestry
Lion Quays Waterside Resort
Lion Quays Waterside Resort Oswestry
Lion Quays Hotel Oswestry
Lion Quays Hotel
Lion Quays Oswestry
Lion Quays
Lion Quays Hotel & Spa Hotel
Lion Quays Hotel & Spa Oswestry
Lion Quays Hotel & Spa Hotel Oswestry

Frequently asked questions

Is free cancellation available at Lion Quays Hotel & Spa?

Lion Quays Hotel & Spa provides free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Lion Quays Hotel & Spa?

As of Nov 27, 2025, prices found for a 1-night stay for 2 adults at Lion Quays Hotel & Spa on Nov 30, 2025 start from $113.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Lion Quays Hotel & Spa?

This hotel is located in Oswestry, just steps from Lion Quays Spa. You'll also find Pontcysyllte Aquaduct and Gower Area of Outstanding Natural Beauty within a short drive.

Is parking available on site at Lion Quays Hotel & Spa?

Yes, self parking is offered for free at the hotel. Accessible parking and free RV/bus/truck parking are also available for guests.

Is there a spa available at Lion Quays Hotel & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, deep-tissue massages, reflexology, and couples treatments.

Does Lion Quays Hotel & Spa include a casino on the premises?

No, Lion Quays Hotel & Spa doesn't have a casino.

Will I find an indoor pool at Lion Quays Hotel & Spa?

Yes, this hotel has an indoor pool. Guests have pool access between 7:30 AM and 10:00 PM.

Is Lion Quays Hotel & Spa good for couples?

This riverfront hotel offers plenty of amenities for couples including an indoor pool, a bar, and a restaurant with al fresco dining.

Are there hot tubs at Lion Quays Hotel & Spa?

Yes, guests can enjoy a spa tub at this hotel.

Does Lion Quays Hotel & Spa feature a restaurant that includes a breakfast menu?

Yes, Lion Quays Hotel & Spa has 2 restaurants, and serves a full breakfast each morning for a surcharge.

Will Lion Quays Hotel & Spa allow pets to stay free of charge?

No, pets aren't allowed at Lion Quays Hotel & Spa though service animals are welcome.

Are there connecting rooms at Lion Quays Hotel & Spa?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Lion Quays Hotel & Spa?

The closest major airport to Lion Quays Hotel & Spa is Chester (CEG-Hawarden), which is 23.4 mi away (37 minutes by car).

Can I book a room with a balcony at Lion Quays Hotel & Spa?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or garden views.

Does Lion Quays Hotel & Spa host weddings?

If you plan to exchange vows during your trip, consider the wedding services available at Lion Quays Hotel & Spa.

Reviews

Lion Quays Hotel & Spa Reviews

8.0

Very Good

8.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 402 out of 965 reviews
Rating 8 - Good. 281 out of 965 reviews
Rating 6 - Okay. 144 out of 965 reviews
Rating 4 - Poor. 88 out of 965 reviews
Rating 2 - Terrible. 50 out of 965 reviews

Reviews

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Lions Quays Oswestry

Prior to arriving I asked if I was able to add my wife & 3 year old child onto the booking I was told there would be a charge of £35 to do this which was fine. Upon checking out and seeing my invoice I was charged £50 & £15 for a breakfast I didn’t have. Spa facilities were very good. Went for dinner with my partner and child waited around 40 minutes for starters. Found a plastic circular object in the coleslaw when reported to staff was told “oh sorry about that”. There was only sparkling water in the room so asked reception for still water was then told they’d get some sent to the room this didn’t arrive.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Stayed 1 night in Aug 2025

8/10 Good

Robert

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Looking tired in all areas
Stayed 1 night in Aug 2025

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Michelle

Stayed 1 night in Aug 2025

10/10 Excellent

Lewis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great and secure parking
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with excellent facilities and aoa
Stayed 1 night in Aug 2025

6/10 Okay

Lorraine

For an executive room it was very tired. The bed definately needed a new mattress it was very soft. The bar area was pleasant but again looked very tired. Dirty stained chairs and marks on wall. Our evening meal was lovely and so was breakfast although one 4 slice toaster didn’t appear to be enough causing cues
Stayed 1 night in Aug 2025

8/10 Good

Graham

Traveled with partner
The Lion Quays is a great break for peace and quiet. Could do with a few more choices on the evening menu. They do have a problem with beer flies in the bar area, which can be annoying.
Stayed 3 nights in Aug 2025

8/10 Good

Chris

Stayed 1 night in Aug 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Disliked: Room comfort
Amazing SPA
Stayed 2 nights in Jul 2025

8/10 Good

Kevin

Stayed 1 night in Aug 2025

6/10 Okay

Tina

Liked: Room comfort
Disliked: Property conditions & facilities

Disappointed

When we told people we were staying at Lion Quays, the response was oh posh. But unfortunately it wasnt, our room was small and very worn out. Paint missing from doors and cupboards, the headboard looked like someone was trying to escape with material on it scratched away. Stains on fixtures and pillows. The shower gel/shampoo practically empty. The view from the room was an overgrown area, next to an aircon unit and bins. Although im not sure where the aircon was for the rooms, as it was so hot, athough we were provided with a very small fan which was also tired and provided no relief at all. At breakfast alot of the chairs were stained, our table was sticky and had some sort of film covering it. Was generally disappointed at the price we paid, for a room that was so tired.
Stayed 1 night in Aug 2025

6/10 Okay

Karen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bedrooms need a refurb and deep clean! Dust, cobwebs and dirt on the floor. Ripped net curtain which needs replacing. Tv remote didnt work properly. Opened the balcony doors for fresh air to be met with filthy windows externally and several spiders and cobwebs on the internal edge of the frame. There were 4 spiders in webs in the room which was not good for someone who is scared of them! Did not make for a good night sleep! For what is charged it really needs to be better. Staff were great.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic one night stay at Lion Quays, spa and pool facilities are excellent. We will definitely be returning!
Stayed 1 night in Aug 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoroughly enjoyed our stay. Just a
Stayed 1 night in Aug 2025

10/10 Excellent

Jarrad

Stayed 1 night in May 2025

8/10 Good

Colin

Business traveler
Liked: Staff & service
Stayed 1 night in Aug 2025

6/10 Okay

Dewi

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Just average I'm afraid, did expect more for cost

Big place. No Lions. Had ducks. Friendly staff. Comfortable bed. Bathroom tiny. Shower a bit green and needed a scrub. Maintenance required in a few places. Non smart old TV terrible with bad reception. Great parking but no EV charging points at all in a place this size is unforgivable. Food was OK but a bit costly and the tables very sticky from bad cleaners. Sorry cant be more positive.
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent spa facilities! Nice room and great food
Stayed 1 night in Aug 2025

8/10 Good

Nicola, WREXHAM

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff with good check in. comfortable room and bed and good bathroom. Leisure facilties good except shortage of beds around the pool and the few they had were not in good condition. We went to a wedding evening event which was excellent with great staff again. Only let down was the very tiny, one slice of pork on a huge bap with one stuffing ball. After everyone had eaten, they brought out a big skillet of pork which was uneaten.
Stayed 1 night in Aug 2025

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had the most wonderful weekend getaway, beautiful location on the canal! From the moment we arrived, everything was perfect. The bed was incredibly comfortable, and the facilities were first-class. I enjoyed a truly blissful spa treatment that left me feeling completely refreshed. Breakfast, included in our stay, offered an impressive variety of options — all fresh, delicious, and beautifully presented 😋. Our evening meal was equally outstanding, with exceptional flavours and attentive service. Highly recommend for a relaxing and luxurious escape weekend away!
Stayed 2 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025