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Grand Traverse Resort And Spa

3.5 out of 5.0

Recent guest reviews

The rooms were older if you don't stay in the tower rooms. They were super loud and couldn't get a restful sleep. Switched rooms and it wasn't any better. The hotel staff was ok but didn't go above or beyond. Pool was nice and the sunsets from the Aerie Resaturant.

Beautiful hotel. Plenty of shopping and things to do onsite.

Grand Traverse is a great hotel. You can still see it for miles. The service is tremendous and the amenities are out of site. IT is however a bit dated. Now with the casino, there is strong competition. If you a looking for a great stay with golf, restaurants and plenty of space for you and a party, this is still the gem of the area.

the hotel was great and a great location thanksgiving day brunch and service was great facility and pool was very nice

I hadthe worst experience at this so called resort and spa..equivalent to motel 8. Save ur money and go somewhere else.

I will not be back nor will I recommend grand traverse resort and spa. Room service would not answer the to put in a order at all. Called different times of days. Rooms were extremely dirty and we're not helpful . I had to check out early and drive 3 hours to go home.

Didn't spend much time in the room, but the room was very clean and we had a wonderful time. The 24-hour shuttle to the casino was amazing and helpful when my parents wanted to go back to the hotel and my brother and I wanted to continue playing.

Went to the Grand Traverse as a bridal party member for a NYE wedding. From the get go the front desk staff was below par. While my room was ready a few hours early they seem completely suprised that I was a wedding party member or that there was even a wedding about to take place at their hotel. When booking my room left notes saying what I was in for. Bride also discussed with them mutiple times that there were good bags to be sent to the room, I got them as I was headed to the airport after the wedding. Before heading up multiple people called and were told there was a steamer for our dresses, when I got there, was told that no steamer existed and that they could send the dresses out and they may be back in time for the wedding. Also while the rooms are comfortable, they are dated and the walls are very thin, partly due to connecting doors on both sides of the room. Bar tenders and shuttle drivers were all great, but the same can not be said for the rest of the staff.

Very old building. Small and low ceiling. High price but not worth to stay on top they charge me $14 times two for each room.

I stayed in the hotel rooms, which were a little outdated, but everything worked perfectly. The beach requires a shuttle, so can be a little waste of time to get there and come back. The health club is perfect, don´t miss dinner at Aerie, amazing view!

It was very nice although we didn't get to spend as much time at the resort as we would have liked due to previous arrangements. It was clean and the staff was very friendly at check-in and check-out. It looked like there was a lot to do there and activities in the evening to entertain.

Very comfy, firm mattresses; quiet room; gorgeous surroundings. The Resort is located in Acme, far eastern side of T City. But we were in the area for graduation at Interlochen Academy of the Arts, which is southwest of T City. Consequently, we had to traverse the entirety of Traverse City to get back and forth from Interlochen. Takeaway: if you're going for Interlochen, stay somewhere else, closer to Interlochen.

the rooms were great. I felt the the price for the stay is little too much for the quality you get. the people were courteous.

Great night at the Grand Traverse Resort. We went for Valentine's Day evening and had a wonderful night. There were events going on and they were very accommodating. The only negative thing is that we were put right next to a room with kids and a family so it was quite loud. Besides that, we had a great time in a very nice hotel.

stayed in the towers and had a fantastic trip. would have liked to have had a better view of the bay by having a room on west side of building and on higher floor. overall, a great vacation getaway.

Grand Traverse Resort and Spa. The Grand Traverse is a wonderful upscale hotel. The staff at the front desk was friendly, informative, and worked well together as it was very busy. The room was very clean and beds were comfortable other than that room was average. Did not eat at any of the resturants but did head up to bar Arie for cocktails. Very nice decor. Again service was great and enjoyed the atmosphere of the hotel. Did not use golf course or spa but have on other visits to hotel and they are excellent as well.

Resort/hotel is nice but very expensive for what you get. Our shower did not work and had to be repaired. The toilet seat was broken and the room was nothing special. After you pay for your room you pay an additional 14.95 per day "resort" fee.

Good place for kids. Great evening music in lounge. Pool was great for hours of fun for kids. Good location close to everything. Mt. Holiday close by for no-wait skiing and tubing. On a busy weekend, a good alternative to Boyne or Nubs Nob.

My 11 month old twins found SO MANY crumbs (YUCK--of course they want to put it in their mouth) and other small objects on the floor. I wish they'd vacuum like they are cleaning for their kids to be crawling around, because it sure wasn't good enough for mine! I also didn't like being charged a "resort" fee when all we did was swim in the pool. If we did anything else, I could understand, but every hotel should allow you to swim in their pool for free.

We stayed at the hotel and overall the room and bed was clean. There is so much to do at this hotel even during the winter time. There's tennis, pool, spa, indoor golf, snowmobiling, Starbucks, live music and great restaurants. The only thing I can complain is that they do not provide free bottle water not even at the spa or at the gym especially with the price you pay to stay.

Room options

Deluxe Room, 1 King Bed, Tower

King 1 | Sleeps 2

Deluxe Room, 2 Queen Beds, Tower

Queen 2 | Sleeps 2

Room, 1 King Bed

King 1 | Sleeps 2

Guest reviews for Grand Traverse Resort And Spa

Everyone (3) Couples (26) Business (4) Family (22) Friends (6)
3

ok hotel stay

Everyone

The rooms were older if you don't stay in the tower rooms. They were super loud and couldn't get a restful sleep. Switched rooms and it wasn't any better. The hotel staff was ok but didn't go above or beyond. Pool was nice and the sunsets from the Aerie Resaturant.

By on Jul 28, 2017

5
Everyone

Beautiful hotel. Plenty of shopping and things to do onsite.

By on Oct 17, 2016

4

great hotel, but needs a few updates

Everyone

Grand Traverse is a great hotel. You can still see it for miles. The service is tremendous and the amenities are out of site. IT is however a bit dated. Now with the casino, there is strong competition. If you a looking for a great stay with golf, restaurants and plenty of space for you and a party, this is still the gem of the area.

By , from Plymouth, MI on Apr 14, 2016

5

awesome family week

Couples

the hotel was great and a great location thanksgiving day brunch and service was great facility and pool was very nice

By on Dec 1, 2015

1

worst experience

Families

I hadthe worst experience at this so called resort and spa..equivalent to motel 8. Save ur money and go somewhere else.

By on Jun 23, 2015

1

spring break

Families

I will not be back nor will I recommend grand traverse resort and spa. Room service would not answer the to put in a order at all. Called different times of days. Rooms were extremely dirty and we're not helpful . I had to check out early and drive 3 hours to go home.

By on Apr 10, 2015

5

family weekend

Families

Didn't spend much time in the room, but the room was very clean and we had a wonderful time. The 24-hour shuttle to the casino was amazing and helpful when my parents wanted to go back to the hotel and my brother and I wanted to continue playing.

By on Jan 28, 2015

2

wedding party member disappointed

GetawayWithFriends

Went to the Grand Traverse as a bridal party member for a NYE wedding. From the get go the front desk staff was below par. While my room was ready a few hours early they seem completely suprised that I was a wedding party member or that there was even a wedding about to take place at their hotel. When booking my room left notes saying what I was in for. Bride also discussed with them mutiple times that there were good bags to be sent to the room, I got them as I was headed to the airport after the wedding. Before heading up multiple people called and were told there was a steamer for our dresses, when I got there, was told that no steamer existed and that they could send the dresses out and they may be back in time for the wedding. Also while the rooms are comfortable, they are dated and the walls are very thin, partly due to connecting doors on both sides of the room. Bar tenders and shuttle drivers were all great, but the same can not be said for the rest of the staff.

By on Jan 7, 2015

3

good for kids trip.

Families

Very old building. Small and low ceiling. High price but not worth to stay on top they charge me $14 times two for each room.

By on Jan 5, 2015

4

good stay

Families

I stayed in the hotel rooms, which were a little outdated, but everything worked perfectly. The beach requires a shuttle, so can be a little waste of time to get there and come back. The health club is perfect, don´t miss dinner at Aerie, amazing view!

By on Sep 3, 2014