-Outdated hotel -Dirty and musty smelling room -way overpriced at $310 a night, should be $50 -Hallways and elevators littered w/ trash -furniture in room also outdated -Would NOT stay here again
Extremely overpriced, bait and switch “Resort”. Pools that were open hours sucked. Beds were uncomfortable. Staff approached me more then once asking basically what am I doing trying very badly to act polite. Decided to stop at the bar and was told he already did last call but continued to serve other patrons even ones that weren’t already there. As I do appreciate there cleanliness and attention to there properties, I don’t see going back to experience all that was supposed to be offered.
Hotel is really expensive. I bought the deluxe room in the tower just to have a view of the lake. To our surprise, we got stucked in the 3rd floor with views to the roof and nothing more. Also, we got the room right next to the elevator, it was terrible, you can hear everything on the hallway and also normal conversations in the room right next to ours. Paper thin walls. The best thing was the bathroom but how much time you spend in the bathroom. Room was small. Hotel is nice if you want to play golf, if not it is really far from the beach, probably you can find cheapers and better hotels along the lake.
Pricey, but beautiful views. Staff was friendly but seem inexperienced
The room was dirty not clean at all. The was food on the couch from the previous person that used the room.
Outside pool was very nice, clean, and enjoyable. Music was not too loud and pool bar was great. Great staff at the pool bar.
GTR is a fun place to stay with lots to do. They have a glass elevator that shows great views. The pool area is fun for kids with a waterslide.
The stay was fine. It met expectations, but no more. The room was simple, a little dated, but it worked.
We got upgraded to a huge room with a spectacular view! The place is very classy!
We've stayed here many times over the years and we've always enjoyed it. However, this year we noticed it's looking quite worn - fixtures are older, ceiling tiles and dirty and dingy, etc. It just needs an update.
Room was great. Restairants and pool were excellent
My stay was very nice. The room was very clean and updated.
I've stayed at GTR more times than I can count and have hosted many business events there. The staff is always amazing and I have always been impressed by their level of attentiveness and details. Unfortunately, this last stay wasn't so great. I'd never stayed on the old hotel side before, only in the Tower rooms or condos. This time I was in the old part and...well, yuck. I was on the ground floor, across from the ice machine and around the corner from the bar and restaurant which were loud - I could hear everything through the door. My sheets smelled like old fried food (guessing because the room was near the restaurants?) Both packages of coffee condiments had been opened and were missing stir sticks. The carpet had seen better days. Overall it just wasn't the peaceful night I was looking for. That being said, the rest of the property is stunning and I can't say enough good things about the staff. I just got stuck in a bad room. I could have asked for a change but frankly, I was exhausted. I'll definitely be back but will make sure I only stay in a Tower room or condo.
The room was clean for the most part. It was nothing special and for the price we paid, way over rated. We were on the bottom floor, which was fine, but the floor in the hallway was taped in places where it had ripped. The Lobby was beautiful. I'm just not sure why we paid over $200 a night and got stuck in the dingy old basement.
The rooms were older if you don't stay in the tower rooms. They were super loud and couldn't get a restful sleep. Switched rooms and it wasn't any better. The hotel staff was ok but didn't go above or beyond. Pool was nice and the sunsets from the Aerie Resaturant.
Beautiful hotel. Plenty of shopping and things to do onsite.
Grand Traverse Resort And Spa places you next to Grand Traverse Bay and within a mile (2 km) of Music House Museum. This 579-room, 3.5-star resort welcomes business and leisure travelers with a golf course, a full-service spa, and 2 restaurants. Located centrally in Williamsburg, it's connected to the convention center and also close to Lake Michigan and Mt. Holiday Ski Area.
Enjoy the golf course views at Aerie Restaurant/Lounge, one of 2 onsite restaurants. Savor a meal from the comfort of your room with room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to noon.
Grand Traverse Resort And Spa's 579 air-conditioned rooms provide coffee makers, free newspapers, and free local calls. Guests can expect to find flat-screen TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also available.
Guests of Grand Traverse Resort And Spa have access to a golf course, a full-service spa, and an indoor pool. For transportation, you can make use of an airport shuttle for a fee, as well as a beach shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this beach resort include an outdoor pool, a children's pool, and a health club.
-Outdated hotel -Dirty and musty smelling room -way overpriced at $310 a night, should be $50 -Hallways and elevators littered w/ trash -furniture in room also outdated -Would NOT stay here again
Extremely overpriced, bait and switch “Resort”. Pools that were open hours sucked. Beds were uncomfortable. Staff approached me more then once asking basically what am I doing trying very badly to act polite. Decided to stop at the bar and was told he already did last call but continued to serve other patrons even ones that weren’t already there. As I do appreciate there cleanliness and attention to there properties, I don’t see going back to experience all that was supposed to be offered.
Hotel is really expensive. I bought the deluxe room in the tower just to have a view of the lake. To our surprise, we got stucked in the 3rd floor with views to the roof and nothing more. Also, we got the room right next to the elevator, it was terrible, you can hear everything on the hallway and also normal conversations in the room right next to ours. Paper thin walls. The best thing was the bathroom but how much time you spend in the bathroom. Room was small. Hotel is nice if you want to play golf, if not it is really far from the beach, probably you can find cheapers and better hotels along the lake.
Pricey, but beautiful views. Staff was friendly but seem inexperienced
The room was dirty not clean at all. The was food on the couch from the previous person that used the room.
Outside pool was very nice, clean, and enjoyable. Music was not too loud and pool bar was great. Great staff at the pool bar.
