Not very customer friendly and front desk staff not very accommodating
nice hotel with private beach but service is needed to improve
Mercure Koh Chang Hideaway places you next to Bailan Bay and within a 5-minute walk of Mu Ko Chang National Park. This 141-room, 4-star hotel has 2 outdoor pools along with a private beach and a full-service spa.
Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Savor a meal from the comfort of your room with 24-hour room service. Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM.
42-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Refrigerators, free minibar items, and coffee makers are other standard amenities. Housekeeping is available on request.
Mercure Koh Chang Hideaway features a private beach, a full-service spa, and 2 outdoor pools. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for THB 2500 per vehicle one-way. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and tours or tickets. Other amenities at this spa hotel include a children's pool, a gym, and a sauna.
Not very customer friendly and front desk staff not very accommodating
nice hotel with private beach but service is needed to improve
