Novotel Trabzon4.0 out of 5.0
Recent guest reviews
This is a high quality hotel as you would expect from Novotel. The staff were efficient and helpful. Rooms were very nice indeed. The gym is extremely good, really well equipped indeed. The pool is also very nice and there is a sauna and a steam room in the changing rooms. Only improvement would be the restaurant. Food is ok, waiting staff were very slow and non-attentive.
This part of Turkey does not have many beach front resort hotels so we picked Novotel for a few days summer stay at the Black Sea cost. Novotel did the job although it’s far from being perfect. It’s about 10mins drive from the airport and it attracts various clientele: business, airline staff, wedding parties and vacationers. The latter mainly Saudi families - Trabzon has direct flight links with Saudi Arabia, Kuwait and UAE. Rooms: quite minimalistic, but ok. They vary in size. We had 401 room which had nice corner sea view but it seems that rooms in the other wing were bit larger. Wifi: free but unpredictable. Sometime worked well, but in some other hours slow and often losing connection. Breakfast: good. We did not try its restaurant for dinner and instead ate at very good and reasonably priced Balikcim fish restaurant 7mins walk from the hotel (you just need to cross busy “diesel and dust” highway – there is a pedestrian cross with traffic lights). Beach: public just in front of the hotel, not great, but not bad either. Sea is quite shallow and (in late August) warm, about 25C – good for kids and adults alike. Fuel terminal located nearby does not help – but sea seems clean so it’s not bothering if you don’t mind view of roadstead tankers. Amenities: small indoor pool (I have seen better), spa services - massages good, but not available every day. Hotel grounds: nice green areas, tennis court poorly maintained – no surprise it’s not really popular. Perhaps Novotel should have turned tennis court into football/basketball site for kids? It would make more sense as there are plenty of kids (at least in August). Service: no complains. English speaking staff is trying to help and solve issues (and we had a few). Neighborhood: there is Trabzon Cevahir shopping mall with foodcourt, attractively-priced fashion stores and kids play grounds, just 3mins walk from the hotel. Migros grocery store with alcoholic drinks just behind the shopping mall is convenient. There are also a few restaurants and bars around. Other than that – the neighborhood not very attractive. Not much nature nor walking areas. Mainly construction sites and parking lots.
Nicely located hotel. Beautiful view of the beach and green landscape from the sea view rooms. It had great and new furniture when I stayed 5 years ago. Unfortunately now some of the facilities do not appear to be well maintained. We had problems with the bed which was broken and required repairs which took sometime. Also, the air condition was not working and took several hours to be foxed. Furthermore, some of the bathroom accessories were loose. Also, the service when requested from the reception takes long time to attend to. Overall, the price paid is higher that the service provided.
Novotel Trabzon offers a quality stay with all it has, just on the beach, close to airport,nice and clean rooms, friendly staff,professional management. But there is another thing, its restaurant with skillful chefs. Whether you stay here or not, you should give a try to this great restaurant, master chefs and delicious food!
Between ramada & novotel reviews I read in tripadvisor. I Decided 2 book in novotel although it is 4 not 5 stars. Because of very good reviews. I Called just now the hotel reservation. Lady called nees or neet. She is more than to say "tough" and not welcoming "at all" actualy I afraid 2 ask her any questions. Especially it is 1st time to me and I need some clarifications..we are a family and I afraid to take risk and book in such hotel..since 1st moment she was not welcoming at all..Actualy I changed my mind and decide 2 not contenue. Am realy very upset with the way she communicated with the guest " be4 being a guest! Expect the worse if I reached the hotel where I'll have no choice to change
It's location on Yomra around 10 minutes to Trabzon Airport by a car. Also,it's nearby a mall there's a supermarket and restaurants. In the backyard of the hotel there's a restaurant and Nargile coffee on the beach. The car parking area and the wifi services are free.
I came to this hotel befor 2dayes. I face good Staff..very Helpful. Good talking..smiling. Evry thing good. Rooms and bathroom very clean. Big Mall near this hotel. You can make good shooping. Evry thing near you. I like this hotel more than Ramada. Many thanks to mr/oguzhan. He helps me to upgrade my room. Many thanks to evry one. I will come again.
I enjoyed staying at Novotel. Very quite location. It was my first time to travel to Turkey and Trabzon. Thank you I really appreciate your lovely service. I notice one thing in Turkey, there is no Shattaf (hose) in all toilets.
I was Here for one Night, it was a Nice Stay, the Service was good and friendly. I wanted to use The Pool in The early Morning and the opened for me. Breakfast was Great, rooms were clean and the Location is Good. You Need 5 minutes by car to The Airport and there is a big mall just Outside the Hotel. + service + clean rooms + location + clean Pool and gym + friendly people Best regards from Germany Steffen
The location is good, next to a mall outlet which has a big supermarket. For the spa amenities, I expected a Turkish hammam but there isn't. The massage is man to man or woman to woman. 😝 The breakfast has a lot of varieties but it is repeated. At the end, this is Novotel Had to say, the garden is huge and very beautiful.
Reviews from Trip Advisor
87% of guests recommend this hotelTotal of 303 reviews