Hotel Ras El Ain4.0 out of 5.0
Recent guest reviews
We were here on Ultra Mirage race. Location is the Best. Staff is very friendly. Room was clean everywhere. Food choice on breakfast is very poor. Territory of the hotel is clean, pool was clean too. Our stay in Tozeur is very memorable
We stayed for a night at the Ras El Ain and had a really good stay. The staff were helpful and attentive, the rooms were quite large with all the desired amenities and the meals in the main restaurant were well done. My only complaint would be the lack of wi-fi in the rooms themselves - the signal reached a bit from the lobby but not strong enough to work - this was frustrating.
Stayed here for just one night on a trip to the Sahara. We had a nice clean room here over looking the gardens and this hotel was much better than our resort on the coast. The buffet food was good although the waiters and reception staff were a little rude. I would recommend this hotel for a short stay
relatively small, friendly, pretty, nice people, clean and attentive to environment - a perfect place to stay in tozeur. friendly architectural structure, welcoming and intimate. meet the man behind the bar!
This was one of our stops since we were doing the tour of Tunisia with exotic tours. We only stayed here one night. The hotel is really beautiful and well kept. The room was cute and very nice. We had a winding staircase to get up to the second floor which was cute. The lobby had a nice seating area to go on wifi. It looked like the cave of a castle. The buffet was really good with lots of choice. Did not get to use the pool since we were leaving early in the morning to see the desert. The bar area hada nice seating area also and gave great service. Would highly recommend this hotel.
This hotel is extremely pleasant at first sight, especially the furnishment and interior design - both lobby and rooms. One disadvantage is that the water in the pool, basins, shower in the rooms is salty /thanks to the desert location/. Very bad service in the restaurant, but the food was ok. Otherwise, the gardens, the pool, the lobby and the rooms are really beautiful and relaxing.
This hotel was a part of a 2-day trip to Sahara desert. We have no idea, how this hotel received 4-stars, but it's really bad. At least the pool was working till midnight, so we had that going for us, which was nice. The room was dirty, had stains all over the place. The air conditioner was pretty much destroyed and the front panel was missing, so one could see lots of electronics. There was no control for it, so it was set to full-force conditioning and pretty low temperature. So we had to "sleep" through its intense humming and blowing cold air on us (leaving it off wasn't an option - southern part of Tunisia is unbelievably hot). The food in the restaurant was mediocre and most fruits were spoiled. We were glad that didn't have to stay in that place longer than one night.
As many other reviewers, I have stayed at the Ras El Ain as part of a 2-day desert trip. Many flaws for a 4-star hotel. The atrium and the lounge area are nice, and are kept at a dim light which makes them very cosy. Our room was very dirty. Dust on the corners, dead mosquitoes all over the walls and ceiling... And to make it worse, our flush did not work. There was no information whatsoever about what number to call the reception, so I had to walk all the way there (it was quite far). They sent in a plummer which took about 20 minutes to make it work again, but left our bathroom in a mess. Again they sent a different person to clean, which made an even bigger mess. Cleaning is clearly not their thing. The buffet hand't much choice, and food was mediocre at best. OK for a night, but I wouldn't stay here for longer than that.
Nice Hotel just a few minutes from the airport and the center of the Tozeur village/city. Very clean, helpful staff, nice swimming pool. Rooms are spacious and comfortable. The only disappointing thing (...if I really need to find one) was the gym, which I didn't use, with very old and dirty stuff. Very nice and comfortable stay in general
Stayed here overnight as part of a 2 day tour. It was late in the afternoon when we got to the hotel and by the time we have checked in and settled in our room it was already too dark outside to explore the hotel. The rooms were on a separate complex from the main building, so we have to walk through a few palm trees to get to our room. Room was big and spacious. It had 2 single beds pushed together to make a double. Small pillows and only 1 each for me and hubby. We slept comfortably, unless we were just too tired from the all day travel. Some guests said they didn't have comfy beds as it was creaky and hard. There was a tv,with BBC channel. The fridge was not switched on and it looked like it needs cleaning. The woolen blanket had some spots on it, i dare not think what it was,so i didn't use it. The bathtub didn't drain well. The food was tasty enough for us and there were a variety to choose from. The drinks though were not free. Breakfast was okay, the omelet was very nice, reminded me of my mom's. Coffee,tea,juice were free.There was a shisha room, a bar just on the side of the lobby across the reception. There were guests smoking there, so I could just imagine what the smell would be like when you enter the hotel. Apparently they also had an indoor pool, which i haven't had the chance to look at. Like I said ok for a 1-2 nights stay but not more than.
Reviews from Trip Advisor
70% of guests recommend this hotelTotal of 190 reviews